Apple TV Gen 2 downloading movies issue?

Hi,
I was given the new apple tv gen2 for my bday in January, after seeing my brother's apple tv gen1. Unfortunately, I have found it  is nothing like the gen1, and am thoroughly disappointed. I have unusually long download times (once was 1200mins!!!) though it has gotten better and is only about 1-2hrs now. But I have now encountered another problem.. I keep getting an error message, when I try to download movies, or watch stuff on youtube. "! An error occurred downloading this content" "please try again later". And it keeps saying it. I have tryed re-setting it, I have also tried unplugging it, and replugging it in. I don't know what it could be! I haven't rented the movie through itunes on my computer, it is simply through the apple tv.
Can anyone help me, or shed a bit of light on the situation please?
I'm beginning to think that this is the worst/crappiest bday present I've ever received!!!!

Hi Deblahblah,
     Whenever you download something from the iTunes Store or Youtube, you are downloading it from something called a "Content Distribution Network". Basically, it means you get top download speeds no matter where in the world you are. What you need to check:
Your download speed. If you have a speeds >6MBps (mega-bits per second), then you should download content relatively quickly.
Your DNS settings by going Settings > General > Network. Make sure that DNS do not read 8.8.8.8 or 8.8.4.4
More info on troubleshooting can be found here.

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