Apple TV HD Dead

I know Apple doesn't support providing information about rebuilding a new drive for the ATV in this forum but I find that in less than 2 years my HD has crashed and that Apple wants $169 to replace the HD. For one thing a 160GB HD is a fraction of that cost so Apple is charging an exorbitant amount of money for labor. All I need are the EFI.dmg and the Recovery.dmg as I am not able to pull them off of a bad drive. I absolutely refuse to pay Apple for a replacement drive or ATV when mine is less than 2 years old. Absolutely ridiculous to fail in that amount of time. Please someone help me out or guide me in a direction that doesn't require buying a membership to download a file that probably doesn't exist on that site, etc. email me at playwithm3 at mac dot com

Yes I am very aware of the volatility of HD's.
That's where the gamble of the extended AppleCare protection plan comes in. If you don't buy it, you take your chances after the one-year warranty expires. If you buy it, it extends the warranty by two years, for a total of three years, but the prices of the extended protection plans have risen significantly over the past year or so, and I'm not sure if they're actually worth it on some products.
In any case, this is where you are with it. Considering that something as easily replaceable as a hard drive is not user replaceable in an ATV, I'd say that Apple considers the ATV to be a disposable device. The repair fee is roughly two-thirds the cost of buying a new one, but the ATV hardware is dated, so I can't say it's worth it to buy another one.
My ATV has been quite troublesome over the years that I've owned it, so I'm not going to replace it if it fails completely. It's a waste of money to replace it with another one of the same model. I'll just use my iMac or my MBP with a video adapter cable for my iTunes video. I can play all of my non-iTunes files with my Buffalo Link Theater, and it's much more reliable for streaming than the ATV.

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I have always been able to email photos (although ONE AT A TIME), but since apple replaced my dead IPad2 no one is receiving my photos. I just found out two months later! How can I fix this?

Since apple replaced my dead IPad2 I can not email photos. I didn't know that no one was receiving them until today. How can I fix this?

I don't understand the ONE AT A TIME lament, as it's pretty easy to email more than one at a time. Have you tried to and been unable or didn't know that you could?
As for no one receiving, well .... first, review how you're trying to do it and, as a check, email some to yourself. That will be a good first check.

Can apple replace my dead ipod

Can apple replace my dead ipod

Apple will exchange your iPod for a refurbished one for (USA) $99 for 16 GB 5G and $149 for the other 5Gs. They do not fix yours.
Apple - iPod Repair price

Apple-Care Cover Dead Batteries?

Question: Does Apple-Care cover dead batteries if u get the extand plan for 3yrs and ur battery dies. they sent u new one.. or do u have buy one..? also how many cycles does a MBP have? Thanks!

It does not unless failure occurred due to a defect in materials or workmanship. The statement is under (b) limitations.
http://images.apple.com/legal/applecare/appna.pdf

Can an Apple TV have dead pixels?

I am just curious if an Apple TV 1st Gen can have dead pixels.

What issues are you seeing?
If you are seeing graphical corruption it may be the AppleTV logic board/graphics chip are starting to fail giving abnormal pixels on screen.
Occasionally a bad HDMI lead can give poor quality video - try another if you can.
It could also be the TV display or HDMI input at fault.
Best thing would be to test with different HDMI lead and/or TV if you can to narrow it down to AppleTV or other issue.
This assume you are using HDMI. I guess I would also test using component out on AppleTV1 if my TV had component in and a set of leads.

Can Apple locate a dead iPod touch?

It's been lost for several months and is definitely dead. Anyway to track it?

It's most likely sold already.
http://support.apple.com/kb/HT2526?viewlocale=en_US
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
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My Apple TV is dead and is not even showing in iTunes. How can I restore it?

I have gone all the procedures with my four apple computers, being careful on the way of connecting the micro usb and power cables. My Apple TV is not showing anywhere, and all happened in a moment. Any one knows the most common cause of something like this?
Thanks for your attention.

My Apple TV was working fine but bricked with the latest upgrade.
I tried the simple solutions posted on the forum without success.
I then went out and purchased the suggested usb cable and spent considerable time attempting to upgrade with ITunes and still no success.
This evening I drove to the nearest Apple store and had them attempt to fix my Apple TV.
They also tried numerous methods but were not successful.
Apple's response was that my unit was out of warranty and I had to buy a replacement Apple TV at a cost of $59 plus tax. They kept my bricked unit.
I did reluctantly spend good money to resolve an issue that Apple caused.
What does this say about apple?
Do you really think automatic upgrades are a good idea?

Should Apple transfer my dead G5 to my new MacBook Pro?

My G5 died but when I took it into the genius bar, they told me that the hard drive was okay and the tech said that if I got a new Mac he would transfer the old HD to the new computer. However when I went in and purchased the new MacBook Pro, the sales guy said that I would have to have an operating computer for them to do the transfer.
To my mind this is the opposite of the service I usually get from Apple. Does anyone know what Apple policy is about this? Should I ask to see the manager? Suggestions?

mack7 wrote:
Should I ask to see the manager? Suggestions?
Yes. Also, ask the manager about Apple's policy.

Apple TV update = dead

Hi. I just updated my Apple TV as requested -- it worked fine before -- and now it doesn't. The power light is on, all cables plugged in etc., but the screen is black. I've tried unplugging, resetting, etc., and while the power light blinks when I press buttons on remote, nothing happens. Now what?
For starters, I'm going to leave it unplugged all night, see if that works. Any other great ideas?
Wow, Apple stuff is just infuriating when it doesn't work correctly. Ruined my night.

The update didn't apply properly, connect to iTunes via micro USB and restore
http://support.apple.com/kb/HT4367

IPod (dock connector) Apple on screen - dead?

Okay, so I haven't used my ipod in oh, a year or so. It's been sitting in its dock, firewire plugged in, and I hadn't really noticed when it stopped showing up on the desktop. Today I pulled it out of the dock and saw it wouldn't do anything (go figure, I suddenly want to use it). The Apple is on the screen.
Checked the hold button.
Tried to reset it. Apple would flash off then back on, you can hear the drive making noise, but nothing ever happens.
Tried plugging it directly into power outlet and nothing new happened.
Any clue what may be wrong with it? Thought I'd try leaving it out of the dock and off power and see if the battery would drain and maybe powering it back up after that might fix it. If not, anyone got a clue what could be wrong with it and how much it might cost me to fix it?

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings. http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, such as “Partition Magic”.
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired. Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away, you can try the following, but again, only do it as your last resort and at your own risk.
Last Resort Level
1. Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery replacement (with pictures)
http://www.kokopellimusic.us/KM_instructions.htm
Have I tried this myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

My Apple TV i dead

All of sudden my Apple TV died on me - there is power on the cord, but there is no light, no spinning harddisk, nothing!
What can I do? The factory reset by remote control doesn't work at all.

I'd agree, but you might try unplugging all the cables, leaving it for 30 seconds and trying it again before you do return it.

Apple TV unit dead?

Attempting to view a rental movie from Itunes store. Was able to view the movie trailer fine. After inputing cc code , I lost all video and audio from HDTV, Verizon Fios, Marantz A/V reciever and Apple tv. I unplugged all componants, now have restored all except Apple TV.
Apple tv unit shows a steady green front panal light, however, I cannot view anything. No menu. When any button on the Apple remote is pressed, the green light will turn off then on. Any ideas before I return the appleTV to Apple?
Thank You for any assistance,
John

Your Apple TV may have become paired with another remote. Hold the remote close to and pointed at the Apple TV, hold down the menu and Rewind buttons together for 6 seconds or until you see a broken chain icon on screen.

Apple id is dead im very sad

Hey, I forgot my security question recovery email and I'll respond in the Apple ID to reset your Apple ID I see there is a way to fix it??

Rescue email address and how to reset Apple ID security questions
Next contact iTunes
Apple - Support - iTunes - Contact Us

New battery from Apple is now dead...

A little while back I had some trouble with the battery that came with my black MacBook. I attempted to calibrate the battery per the instructions posted by Apple. After my computer shut down due to low power, I let it sit for a few hours (Apple recommends "5 hours or more"). The calibration information can be found here: http://docs.info.apple.com/article.html?artnum=86284
When I plugged in my battery charger, the light on the cable stayed green and did not turn orange, as it normally does when charging the battery. After booting my computer, I noticed a black "X" where my battery life icon normally resides in my menu bar. I tried resetting the PMU and NVRAM to no avail. I tried "re-seating" the battery and nothing. I called Apple and they sent me a new battery which arrived around 11/25/06.
This battery worked flawlessly for a while until today when I decided to calibrate it (hadn't calibrated it yet). I again let it drain and go into sleep mode on its own. I let it set for 5.5 hours after which the power cord was plugged in. The light on the cord stayed green and did not turn orange. When I booted up my computer there was 'again' a black "X" where my battery icon is. I again tried resetting the PMU and the NVRAM but again no luck. Is this normal behavior for a battery to die when drained too much or did I just happen to get two bad batteries? Prior to the calibration attempt, the battery worked like a charm. Has this happened to anyone else? Sorry, this is more of a vent than anything else but I'd be curious to hear other's expeirences with these batteries.
Cheers,
Chris

Has this happened to
anyone else? Sorry, this is more of a vent than
anything else but I'd be curious to hear other's
expeirences with these batteries.
Yes, this just happened to me. My daughter was watching a dvd on my MacBook and it put itself to sleep while she was watching. It then sat overnight. The next day I noticed that the MacBook came out of deep sleep when I restarted, but ever since then I have a large X and "No batteries available" showing in the menu bar. If I remove the powercord while the computer is on, it will shut off.
I've tried resetting the SMU and the NVRAM with no success.
This sounds to me more like a corrupted preference than a hardware failure. Reading similar threads about the problem seems to indicate that a new battery will solve the problem for awhile, but that it will soon come back. The charger light is coming on as a steady green and the computer works fine with the adapter, so I'm pretty confident that it's fine. That would leave either the battery, a software problem, or a deeper problem (many are suggesting a logic board.)
I dread having to call Apple tech support, as I know the rigamarole they'll put me through, treating me as a second class citizen because I haven't purchased Applecare and wanting me to take it to an Apple store, which is more 2-1/2 hours away.
BTW, this is happening with a battery that was carefully calibrated using Apple's specs, which seemed like a ridiculous PITA to begin with.

Apple TV status light dead & no video/sound output

After our move I hooked my entertainment center up and the Apple TV is dead. The status light won't illuminate even after plugging in. It will not respond to the remote as the status light does not respond. There is no video or sound output. I did a "restore" in iTunes (it recognized it so I know it "exists") but it is still unresponsive. I am working with known good cables and hardware. The only sign of "life" in the Apple TV is that I can see a red light eminating from the back of the unit around the optic audio port. There are no network lights (if there are any).
Thanks for your help,
Ben

Philly - I think you are confusing the Digital AV Adapter with something else. It is for use only with TV's and other video displays that have HDMI ports - not those that don't. Per Apple in their info on this device: "Watch slideshows and movies on the big screen in up to 720p by connecting your iPad, iPhone 4, or iPod touch (4th generation) to an HDTV or HDMI-compatible display."
http://store.apple.com/us/product/MC953ZM/A
http://www.apple.com/ipad/features/mirroring.html
As I said before, I've not tried this adapter, so I don't know if its ability to mirror the iPad's screen is somehow blocked by the HBO Go app. As Demo indicated, it seems like the app may be blocked this way as well. Personaly, I don't need to this as I have HBO and Cinemax On Demand through my cable supplier on all televisions in my home. I might try it when I visit relatives who have Internet access but not HBO. If so, I'll report back my experience.
In regard to why Apple TV does not support HBO Go, some additional research seems to suggest HBO may not like the level of content security provided by Airplay. Interestingly, while Apple TV can't stream it to a large screen, HBO Go is now available for use on televisions through the new Roku box -- provided one has an HBO subscription through a cable or satellite provider. There is still no way to get HBO other than through an authorized cable or satellite service.

Apple TV HD Dead

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