Apple TV Home Sharing being completely irrational

Using iTunes 10.4.1
Using Apple TV 4.3
Using Mac OS X 10.6.8
Home sharing is turned on in iTunes and using the same account as Apple TV
I can send music to Apple TV - the album artwork even comes up
I can browse the internet and movies tabs on Apple TV (so network is working fine)
The 'Network Test' comes up fine and I have full 'Signal Strength'
My iTunes Sharing Preferences are set to 'Share entire library'
However; when I attempt to select 'Computers' I get a long period of 'loading "My library"' followed by:
'Could not connect to "My Library" - Make sure your computer has iTunes Open, and that it's on the same network as Apple TV'
Also,
I can't send movies to apple TV from my computer (despite music files working fine)
I have reset AppleTV; Turned Home Sharing on and off on both computer and AppleTV; ran updates on both iTunes and AppleTV; turned off the Firewall on Computer; powered down both AppleTV and the Computer...

Just to add to this; tonight I have quite easily streamed movies from my iPhone 4 to AppleTV, so assuming problem with the MacBook Pro.
Again, quite confused that I can stream music from my MacBook Pro - just not browse the library from Apple TV nor send movies from the MacBook to AppleTV.
I've triple checked all the software is up to date and the firewall is off, I've signed in and out of my account and turned Home Sharing on and off...any suggestions would be fantastic!
Thanks

Similar Messages

How do I connect both a Mac and PC to Apple TV Home Sharing?

Goal
- I am trying to share both my PC and Mac through my Apple TV2 on the "Computers" home sharing menu.
- These are 2 seperate iTunes accounts as they are 2 different owners of the PC and Macbook.
- However, home sharing only allows me to have one at a time, can I not have 2 computers connected?
(The menu is in fact plural and says "Computers" not "Computer")
Attempt
-I turn on home sharing on my PC with my PC iTunes account, it then shows up on the "Computers" list as PC
-I turn on home sharing on my Mac with my Mac iTunes account, it then shows up on the "Computers" list as Mac, but it deletes the PC share
Troubleshoot
-So I started from scatch and connected the PC share with my PC itunes account, it shows up,
-Then I connect the Mac home sharing with the same iTunes login as my PC, but it also erases my PC from the "Computers" list and just displays the Mac.
Question
-How do I connect both a Mac and PC to Apple TV Home Sharing?
-I want them both to show up in the "Computers" list.
-So the final result will look like this on my Apple TV menu:
Computers
-PC
-Mac
whew... I'm out of breath... I hope there is an Apple Genius out there that can help.
Thanks!

After retrying the home share with the SAME ITUNES ACCOUNT ON HOME SHARING I finally got it to work.

Home sharing on apple tv, Home sharing on apple tv

How do I set up home sharing on my Apple TV? It says it is on and the shared libraries show up on all the computers but not on the television

You need to introduce the same Apple ID in the Apple TV (home sharing option, not necessary on ATV's iTunes Store) and in the iTunes' home sharing (Advanced/Turn on Home Sharing)... and both connected in the same wifi or ethernet network. It's all.

I have to relaunch itunes for apple tv home sharing to access library

why is that i have to relaunch itunes every now and then for apple tv home sharing to access movie library
itunes version 12.1
ATV 3
Mac mini 2014

Problem solved – While looking elsewhere on the Internet, I ran across an article where a guy in Russia found that his security code for the credit card entered on his iTunes account was missing.
After checking, I found my security code was missing as well. After I reentered my credit card security code, I was able to log on to the iTunes Store and also able to turn on Home Sharing.
I HOPE The Apple iTunes accounts were not hacked into. That could be a reason for the security codes beinging erased by Apple.

Apple TV Home Sharing only detects Macbook Pro but not iPads

Hello
My Apple TV (2nd gen) will only detect my Macbook Pro on Home Sharing. I have two iPads (1st gen and iPad Mini) both updated to the latest iOS but they just wont show up on apple TV home sharing.
Any thoughts?
The software on all devices is up to date, and all devices are connected to the same network.

Your first generation iPad is only capable of basic AirPlay, instruction for basic AirPlay are:
Assuming both devices are on the same network and that AirPlay is not turned off on the Apple TV, then simply tap on the screen when you are watching content you wish to stream to your Apple TV, then tap the airplay icon that appears in the control bar, choose the Apple TV from the menu that appears.
Your problems on the iPad mini, indicate a network problem at your end, perhaps the distances are too great or you have interference on your network.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.

TS2972 Apple TV home sharing trouble

Apple TV home sharing does not for on my MAC mini if I do not have iTunes running on my PC at the same time. How do I fix this (as I want to get rid of the PC)?

my universal cure of issues between windows and itunes is
uninstall everything itunes, quicktime ...
reboot
use regedit and search and delete everything related to itunes
reboot
reinstall everything itunes, quicktime.-...
this has fixed it for me back when I used itunes under windows
but of cause if one spend a lot of time adding album art to imported cd's and such it's a sad loss of effort

My iPad won't sync with apple tv home sharing my laptop appears in computers section but even though I have turned home sharing on my iPad and used same apple Id

My iPad won't sync with apple tv home sharing my laptop appears in computers section but even though I have turned home sharing on my iPad and used same apple Id.can anybody help plz

you have to go to your atv's settings and remove the sync setup with the in the atvs eyes "old" computer
before you can add the "new" computer as a sync computer
an atv can only be set to sync with 1 and it don't know the "old" computer is not just off

Apple TV- home sharing wont recognize user/password

trying to set up Apple TV for the first time. It won't allow me to complete the home sharing set up as it keeps stating that my user name and password are incorrect (they work fine on itunes so I know I'm using the right information). I've updated my itunes software so that is not the issue.
Any help is greatly appreciated.
Thanks,
David

I ran into this issue last night. Servers have been up and down and I'm guessing they're being over loaded as people are still updating and the same servers might be being used to stream iTunes Radio. I went back this morning and the issue was gone. I apologize that you're having such a big issue, on the plus side considering that some people are having big issues with this new content it might be a blessing. Try again in a day or so, beyond iTunes Radio you're really not missing much.

To Apple engineers: Home sharing and wifi sync not working after fresh install

Have been using wifi sync and home sharing on my Macbook 5,1 since its early debut.
Since Macbook 5,1 is old i am using it to stream MP4 files to my Apple TV.
The functionality has been working fine throughout the OSX iterations; then came Mavericks.
Now my iTunes library will not sync with Apple TV3, nor will my iPhone 5/iPad 3 wirelessly sync with my iTunes library.
For some reason since upgrading to Mavericks the thing wont work under normal boot.
Restarting in Safe mode solves the problem. Assuming it was some erroneous configuration i went through troubleshooting steps to try and resolve it.
First i uninstalled any third party apps.
Then i repaired, went through Maintenance and Cleaning of the system using Onyx
Then i tried manually removing third party boot kexts from the System Library and user Library
Then i tried reinstalling OSX via the recovery partition (cmd+r on boot time)
Finally i tried a full system erase and reinstall via an external bootable Mavericks USB.
After all these steps the problem persists.
There should be no hardware failure since it works fine in Safe mode and doing a clean install verifies that there are no third party conflicts with the system since iTunes was executed immediately after booting up for the first time.
This raises the concern that there seems to be some sort of system kext misconfiguration by the Apple engineers.
When executing iTunes the following errors are being displayed in the system log (via Console):
22/07/14 20:09:41,949 mDNSResponder[57]: ERROR: handle_resolve_request bad interfaceIndex 1
22/07/14 20:09:41,954 mDNSResponder[57]: ERROR: handle_resolve_request bad interfaceIndex 2
22/07/14 20:09:41,958 mDNSResponder[57]: ERROR: handle_resolve_request bad interfaceIndex 3
22/07/14 20:09:41,962 mDNSResponder[57]: ERROR: handle_resolve_request bad interfaceIndex 4
22/07/14 20:09:41,966 mDNSResponder[57]: ERROR: handle_resolve_request bad interfaceIndex 6
22/07/14 20:09:41,970 mDNSResponder[57]: ERROR: handle_resolve_request bad interfaceIndex 7
22/07/14 20:09:41,974 mDNSResponder[57]: ERROR: handle_resolve_request bad interfaceIndex 8
22/07/14 20:09:41,978 mDNSResponder[57]: ERROR: handle_resolve_request bad interfaceIndex 9
22/07/14 20:09:41,982 mDNSResponder[57]: ERROR: handle_resolve_request bad interfaceIndex 10
22/07/14 20:09:41,987 mDNSResponder[57]: ERROR: handle_resolve_request bad interfaceIndex 11
22/07/14 20:09:41,991 mDNSResponder[57]: ERROR: handle_resolve_request bad interfaceIndex 12
22/07/14 20:09:41,995 mDNSResponder[57]: ERROR: handle_resolve_request bad interfaceIndex 13
22/07/14 20:09:41,999 mDNSResponder[57]: ERROR: handle_resolve_request bad interfaceIndex 14
22/07/14 20:09:42,004 mDNSResponder[57]: ERROR: handle_resolve_request bad interfaceIndex 15
22/07/14 20:09:42,008 mDNSResponder[57]: ERROR: handle_resolve_request bad interfaceIndex 16
22/07/14 20:09:42,012 mDNSResponder[57]: ERROR: handle_resolve_request bad interfaceIndex 17
22/07/14 20:09:42,016 mDNSResponder[57]: ERROR: handle_resolve_request bad interfaceIndex 18
22/07/14 20:09:42,020 mDNSResponder[57]: ERROR: handle_resolve_request bad interfaceIndex 19
22/07/14 20:09:42,024 mDNSResponder[57]: ERROR: handle_resolve_request bad interfaceIndex 20
22/07/14 20:09:42,028 mDNSResponder[57]: ERROR: handle_resolve_request bad interfaceIndex 21
22/07/14 20:09:42,032 mDNSResponder[57]: ERROR: handle_resolve_request bad interfaceIndex 22
22/07/14 20:09:42,036 mDNSResponder[57]: ERROR: handle_resolve_request bad interfaceIndex 23
22/07/14 20:09:42,041 mDNSResponder[57]: ERROR: handle_resolve_request bad interfaceIndex 24
22/07/14 20:09:43,034 mDNSResponder[57]: mDNS_Register_internal: ERROR!! Tried to register AuthRecord 00007F91A980CD60 Christophoross-MacBook.local. (AAAA) that's already in the list
22/07/14 20:09:43,034 mDNSResponder[57]: mDNS_Register_internal: ERROR!! Tried to register AuthRecord 00007F91A980D1F0 2.0.6.6.4.5.E.F.F.F.2.1.3.2.2.0.0.0.0.0.0.0.0.0.0.0.0.0.0.8.E.F.ip6.arpa. (PTR) that's already in the list
22/07/14 20:09:43,034 mDNSResponder[57]: mDNS_Register_internal: ERROR!! Tried to register AuthRecord 00007F91AA016F60 Christophoross-MacBook.local. (Addr) that's already in the list
22/07/14 20:09:43,034 mDNSResponder[57]: mDNS_Register_internal: ERROR!! Tried to register AuthRecord 00007F91AA0173F0 5.1.168.192.in-addr.arpa. (PTR) that's already in the list
22/07/14 20:09:43,088 com.apple.usbmuxd[42]: LOCKDOWN_V2_BONJOUR_SERVICE_NAME is _apple-mobdev2._tcp,921707f2
22/07/14 20:09:43,140 xpcd[196]: restored permissions (100600 -> 100700) on /Users/christophoros/Library/Containers/com.apple.MediaLibraryService/Container.plist
22/07/14 20:09:43,466 com.apple.SecurityServer[14]: Session 100020 created
I hope someone came across a similar issue and has some light to shed on the matter.
This has been ongoing since Mavericks came out.
Thanks for reading through

    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own"

HT204291 After updating software on my Apple TV home sharing will not work. Both Apple TV and iMac have home sharing on but when Computer is selected on Apple TV I just get a message saying "turn home sharing on". But it is. How can I solve this problem

I have just updated the software on my Apple TV since then home sharing will not work though I had not used it since installing iOS6 on my iPad 3. Home sharing is shown to be on on the Apple TV and on on my iMac. The Apple TV is connected to the router with an ethernet cable and all functions work correctly apart from my computer.
I have done the following.
Switched off the Apple TV and rebooted, did the same with iMac
Turned off home sharing then turned it on.
Checked that home sharing is on on both devices.
Selected Computer
Get a message telling me to turn home sharing on - IT IS!
Tried using airplay mirroring on the iPad but the airplay function is missing from iPad.
It is so annoying since before iOS6 and updating the Apple TV software everything worked perfectly. Any help would be very gratefully received.
Thanks

Hi Everyone,
hope this message finds you all in time. The recent Apple TV update 5.1 is terrible. Apple knows it is which is why (thankfully for some relentless user -I have no idea who but I believe it was under threat) they have allowed to sign 5.0.2 again which means you can downgrade your Apple TV 2 and 3 to a 5.0.2 version via iTunes. Who knows how long they will keep the window open but I have downgraded my ATV early this morning. I couldn't post this earlier because I was out all day but I am doing it now.
Here's how to do it:
1) Connect your ATV to your computer via a Mini USB (not included with ATV but included with many other electronic devices) - in order for your ATV to appear in iTunes you must FIRST plug the USB cable to your computer and ATV and only THEN plug the power cable.
2) Download your ipsw restore file from Apple.
5.0.2 (ATV 2): AppleTV2,1_5.0.2_9B830_Restore.ipsw
5.0.2 (ATV 3): AppleTV3,1_5.0.2_9B830_Restore.ipsw
3) In iTunes select yout ATV, hold SHIFT and click on Restore
4) Find and choose the downloaded IPSW file in the Open Dialog Box and hit Next
5) As long as Apple still signs that version the Restore process will begin and will take a few minutes to complete.
Enjoy!
raadore

Apple TV Home Sharing Device Limit

I have 6 brand new Apple TV units and one windows computer running iTunes. My plan was to use the computer as a media server which I would put our DVD´s, CD´s and existing itunes movies, music and photos on. We could then access everything from the Apple TV units. At the moment I can:
Airplay music from the iTunes PC to all 6 Apple TV´s at the same time.
Airplay a single movie to any one of the 6 Apple TV´s from the iTunes PC at any time.
When any four Apple TV boxes are switched on I can access home sharing on the iTunes PC and stream four different movies or four streams of the same movie from the iTunes PC to the Apple TV units.
If I try and connect more than 4 Apple TV units to the home share I get a black screen saying couldn´t connect - please check itunes is running and up to date. This problem only happens when more than 4 Apple TV units are connected. Even when this error appears I can Airplay a movie from the iTunes interface on the PC to the 5th and 6th Apple TVbut I can´t connect from Apple TV interface to the home share on the iTunes PC (during this time the other four Apple TV units work perfectly)
I have tried multiple times with all combinations - any combination of 4 Apple TV units work perfectly well but I can´t add a 5th or 6th Apple TV unit.
All of the Apple TV´s and the PC are connected by Ethernet and have no problems streaming once connected to the home share.
I was wondering if this was an issue with itunes on the PC - if it is I will get a Mac mini and use that.
The itunes account I´m using for the Apple TV´s only has one PC registered to it at the moment. All the Apple TV´s say they are up to date and I´ve just updated the PC to the latest version of iTunes.
I am not expecting to be able to stream the same movie to 6 Apple TV units but I would expect to be able to access the iTunes share from all 6 Apple TV´s at the same time. If I had 6 different DVD´s I would be able to watch them in 6 different DVD players without breaching any copywrite so as far as I can see it shouldn´t be a problem.
I can only think its a device licencing issue - it seems I can´t use more than 4 Apple TV´s per home share although the Apple licence says maximum of 10 iOS devices but does Apple TV count as an iOS device? Is this a software bug or is it a licencing issue? My iTunes account shows only the one PC registered. When I connect the Apple TV´s the number of registered devices doesn´t change.
Anyone successfully doing something similar?

Welcome to the Apple Community.
I've never really been able to confirm how these restrictions apply, so far as I know there is a limit of 10 associated devices, which I believe is different to there being a restriction on home sharing.
Here are my thoughts on the matter.

Has anyone found an answer for apple tv home sharing?

Iv just started using the apple tv 2nd generation. Im connected to a wireless network and streaming from youtube etc works fine.
So far no computer has been recognised by the atv2. Iv tried turning off firewalls but no change, i have the latest updates for itunes and atv2 but nothing. I checked the network ip addresses, all the computers working off the same accounts have the address 192.168.1.2 ,3 , 4 etc and the atv is 5 so i think that means theyre on the same network.
I have feeling the homesharing function could be the problem because none of the computers are picking up each others libraries or recognising any other devices (atv included) at all in the itunes device bar. Also, the homesharing icon disappears from all computers once you sign in.
Does anyone have any suggestions or has anyone been able to fix these problems? Id really really appreciate it.
Thanks,
Damien

Since I got my Apple TV2 I have had variable success with home sharing. My current set up is talktalk router (being used as a modem with wifi off), LAN connection to airport extreme (bridge). Apple TV connected to airport extreme via ethernet cable, imac, iphone, mac mini connecting to airport by wifi. There is a talktalk firewall on the modem but nothing on any of my devices or the airport extreme. Home sharing is on, the sleep settings are wake for network access. Tried Apple TV2 wireless but same problems.
At all times all my devices can access the internet via the airport extreme but the apple TV keeps loosing the imac library. Off/On of itunes sometimes helps but only reliable solution is to disconnect imac from network and reconnect.
When I use my macmini upstairs home sharing works fine with no problems so I would think the problem lies with homesharing and the apple TV. Very occasionally (much less than apple TV losing library) the imac loses internet although appears connected to airport with all lights green. iMac airport off/on also resolves this problem.
Any suggestions?

Not able to use Apple TV Home Sharing when internet down

I am encountering an odd problem.
I have been using Apple TV ever since the 1st Gen and have been using it to stream content from my iMac using Home Sharing.
It's all been working without incident until the past 2 weeks as my internet connection has been spotty and dropping out for 30 mins - 2 hours at a time.
When the internet is down I am able to browse my itumes library, look to see what is there, no issues.
But when I try to play the content I get the spinning wheel indicating it's loading content but nothing loads.
I've tried resetting the Apply TV. Restarting iTunes, etc, etc - nothing works.
It only starts to work again once the internet connection comes back - then I am able to play content.
This is odd as it's all offline content (subscribe to many podcasts that download automatically and want to play them via Apple TV from my iMac iTunes).
Has anyone else had similar issues and have a workaround? Or is this a new "bug" that has to be corrected by Apple?
Many thanks

Hello,
i have the same problem when I go on holiday.
i Take my airport express to create a local wifi without interne So I can use home sharing from my laptop to apple tv for children animation movies or watch our own series.
1) if you wait several minuts the spinning wheel will disappear and the content will start.
2) IF you want it quicker when you are offline> launch it from your mac then airplay it (via the iTunes airplay icon near the fast forward button of the video) then it starts immediately.
This is an issue that only affects Apple TV not being connected to internet when trying to retrieve content from Apple TV via home sharing.
Let me know if both workarounds works for you the same way it works for me.
Regards

Apple TV, Home Sharing via ETHERNET ?

Hello!
This question has been asked many times before but in many different ways and none of them straight to the point which is what I'm going to do:
Can I have my computer connected to Internet via ETHERNET, connect the Apple TV to Internet via ETHERNET using the same router, and then have Home Sharing working? that is to say, watching movies on my HD TV via Apple TV from my computer.
Why?! Because currently I'm using Wi-Fi for all my gadgets, and although the signal strength is excellent for my computer, I cannot get more than half for the Apple TV despite being located no more than 3 meters away from the Airport Express base. It's really annoying having to stop the movie every couple of minutes to wait for the buffering.
I hope someone can advice me... please no extra "signal booster" hardware, just want to keep the things to a minimum...if possible.
Thanks in advance

gcarcass wrote:
Can I have my computer connected to Internet via ETHERNET, connect the Apple TV to Internet via ETHERNET using the same router, and then have Home Sharing working?
Yes

Apple TV home sharing password re-entry

I have a Mac Mini and an Apple TV, both on the same network (wired gigabit). Home sharing is turned on for both devices and I can view the Mac Mini from the Apple TV (via the "Computers" link). I can also stream iTunes purchased movies and content without any issues. So all good so far.
From time to time I get prompted on the Apple TV to re-enter my Apple ID. This seems to coincide with a network outage, but I'm not certain, it may also coincide with power cycling one or both devices. Naturally if I try to recreate the conditions causing the password prompt everything works perfectly.
Can anyone provide an insight as to when an Apple TV will prompt for re-entry of an Apple ID/password that is known to be valid? I'm being prompted when attempting to select video from the Mac Mini - not when I purchase content from iTunes.
Thanks,
Tony.

Home sharing has nothing to do with Netflix.
Power cycle the ATV if there are issues with the device not displaying the home screen properly.

Apple TV Home Sharing being completely irrational

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