Apple TV Home Sharing Connection Problem .

I have been given an Apple Tv by a friend who has upgraded. However I cannot connect to Home Sharing because I am asked to log in using his ID which does not match my Apple account details. How do I correct this? Grateful for advice.

Try "Settings","General", "Reset". It will take about 5 minutes all up. When done, it will for ask all your details for setting up. Don't forget to check the region setting for your area.
Good luck

Similar Messages

  • Why Apple Tv 2 drop Home Sharing connection after few minutes?

    I just installed an Apple TV 2. Internet connection applications as Apple Store, Youtbe, etc work very well but it drops Library`s communication just after a few minutes. I`m running files like music that are in the library in a PC with Windows Vista.
    I`ve been reading other discussions and have done every thing that was suggested as:
    - setting Static IP address
    - have set Firewall with the ports are supposed to open
    - have set Port Forwarding on the router (a Linksys WRT54GS)
    - have updated Network Card driver
    - have updated router firmware
    - turned off sleepling mode and screen saver
    - restored Apple TV 2
    - reset router
    - installed last Itunes version
    All that and possibily other things that I do not remember right now but still looseingconnection to the Library after a few minutes. I have realized first time I put a slide show of pictures with music background and the music always stops after the second music. After that you just see the message that you need to turn on the Library related to my Apple ID.
    Today I did a test with a home sharing with another computer I have that runs Windows 7 and guess what: the Home Sharing worked fine!
    So, my conclusion is that there is some flaw on Home Sharing when running Itunes in Windows Vista or specificly with this computer running the Windows Vista.
    I have done a research and have not found anything else. So, could anyone have a hint of what is going on?
    Thanks,
    Ricardo

    Yesterday were released the IOS 5.1 and the Itunes 10.6. I thought that updating the IOS on the Apple TV 2 and the Itunes on PC, my problems would go away. I did that but for my surprise it has NOT.
    Then I had a recall that I have read somewhere a while ago about issues with the AVAST Anti-Virus and Home Sharing, that can generate connectivity issues,
    In one of my first temptatives to resolve this issue I have stopped the AVAST and I still had the problem, so I left this trail of solution. But since nothing was working I decided to uninstall it. I was a little skeptical about it but gave a shoot.
    To my surprise, when I uninstalled it, booted the computer and did the Home Sharing, the problem was FIXED!
    That made total sense because the other computer that runs Windows 7 and I have tested before, worked fine, it runs AVIRA as Anit-Virus software.
    So my conclusion is that, on my case, the AVAST caused the issue and to stop its service was not enough to diagnose the issue. I had to uninstall it, believe or not. And that the issue has nothing to do with Windows Vista OS but with AVAST.
    After that, I uninstall AVIRA as Anti Virus software and, since that, the Library and Home Sharing (24 h ago) is working perfectly and I think that will stay.

  • How do I connect both a Mac and PC to Apple TV Home Sharing?

    Goal
    - I am trying to share both my PC and Mac through my Apple TV2 on the "Computers" home sharing menu.
    - These are 2 seperate iTunes accounts as they are 2 different owners of the PC and Macbook.
    - However, home sharing only allows me to have one at a time, can I not have 2 computers connected?
      (The menu is in fact plural and says "Computers" not "Computer")
    Attempt
    -I turn on home sharing on my PC with my PC iTunes account, it then shows up on the "Computers" list as PC
    -I turn on home sharing on my Mac with my Mac iTunes account, it then shows up on the "Computers" list as Mac, but it deletes the PC share
    Troubleshoot
    -So I started from scatch and connected the PC share with my PC itunes account, it shows up,
    -Then I connect the Mac home sharing with the same iTunes login as my PC, but it also erases my PC from the "Computers" list and just displays the Mac.
    Question
    -How do I connect both a Mac and PC to Apple TV Home Sharing?
    -I want them both to show up in the "Computers" list.
    -So the final result will look like this on my Apple TV menu:
    Computers
    -PC
    -Mac
    whew... I'm out of breath... I hope there is an Apple Genius out there that can help.
    Thanks!

    After retrying the home share with the SAME ITUNES ACCOUNT ON HOME SHARING I finally got it to work.

  • Apple TV Home Sharing only detects Macbook Pro but not iPads

    Hello
    My Apple TV (2nd gen) will only detect my Macbook Pro on Home Sharing. I have two iPads (1st gen and iPad Mini) both updated to the latest iOS but they just wont show up on apple TV home sharing.
    Any thoughts?
    The software on all devices is up to date, and all devices are connected to the same network.

    Your first generation iPad is only capable of basic AirPlay, instruction for basic AirPlay are:
    Assuming both devices are on the same network and that AirPlay is not turned off on the Apple TV, then simply tap on the screen when you are watching content you wish to stream to your Apple TV, then tap the airplay icon that appears in the control bar, choose the Apple TV from the menu that appears.
    Your problems on the iPad mini, indicate a network problem at your end, perhaps the distances are too great or you have interference on your network.
    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
    Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
    There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.

  • Home sharing on apple tv, Home sharing on apple tv

    How do I set up home sharing on my Apple TV? It says it is on and the shared libraries show up on all the computers but not on the television

    You need to introduce the same Apple ID in the Apple TV (home sharing option, not necessary on ATV's iTunes Store) and in the iTunes' home sharing (Advanced/Turn on Home Sharing)... and both connected in the same wifi or ethernet network. It's all.

  • HOME LAN CONNECTION PROBLEM

    HOME LAN CONNECTION PROBLEM
    I set up a 2 unit home net with a Linksys WRT54G Router, One PC hardwired to Port 1 and a Notebook conected via the wireless port. Both PC are Pentium and WXPPRO.
    When I try to browse the local workgroup ("MICASA") I get the following error message: "You have no access to "WorkGroup". You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions. The server list for this workgroup is not accessible at this moment."
    Wireless has MAC filter enabled and security disabled
    I restricted DHCP adresses to only 2 => 192.168.1.100 and 192.168.1.101
    Win XP Pro Firewall is disabled in both PC
    I worked as ADMIN with proper password in both boxes. Full file security enabled.
    Shared both C disks with proper local and share permits.
    In registry both PCs have: HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Lsa/"restrictanonimous"=0
    I could see both PCs in "my network places" for a couple of days, with full and proper file sharing, and then both pc's dissapeared. Both PC's access internet properly.
    The obnoxious message listed at the beginning began appearing when I click "Workgroup" in "my network places". I tried everything, including unsetting and re-setting file sharing for C disks. Nothing happens.
    The W2K Resource Kit Browser Monitor reports no brouser on the LAN.
    I can ping one adress from the other and I can log onto the other box shares by typing the name in Windows Explorer (\\Pentium or \\PCdeLidia)
    Any clue will be welcome

    Thank you, timelord.
    I checked the Node setting (ipconfig /all) and it is "broadcast".
    So, I decided to start all over again.
    1) I un-shared all shares in both computers (The notebook and the desktop).
    2) I reset the linksys router and used the Linksys setup wizard to reconfigure it from 0 (cero) - dropped (disabled)  ALL security - Left only admin setup password - Changed the workgroup SSID from "MyHome" To "Home" - just to be sure.
    3) Run network setup wizard in desktop (WXP Pro). Sharing Printers and files enabled.
    4) Stopped and Disabled the WXP firewall in the Desktop (it was disabled, but the network wizard enables it and leaves it running)
    5) Rebooted the Desktop
    6) At this point, I finally could browse the local lan and see my desktop listed
      My Network Places / All the Net / Microsoft Windows Network / "Home" / "Pentium" (my desktop)
    7) Went over to the notebook and re-checked all file-sharing was off, then I erased the WI-FI profile in it (uses the Intel wizard), changed the workgroup name from "My Home" to "Home", Rebooted it and connected it to the Wi-Fi "Home" net that was detected. ALL security disabled, including WXP Firewall.
    8) Now, the whole net is visible from both PC's
      My Network Places / All the Net / Microsoft Windows Network / "Home" / "Pentium" (my desktop)
      My Network Places / All the Net / Microsoft Windows Network / "Home" / "PCdeLidia" (my wife's  notebook)
    9) I enabled a couple of shares in both machines and I could browse them and connect to them
    10) Finally, all goes to hell: I shut-off both PCs and the LinkSys router. Then I powered the linksys, and then the Desktop. The notebook still OFF. And Voilá, same awful post:
    "You have no access to "WorkGroup". You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions. The server list for this workgroup is not accessible at this moment."
    I'm not even able to see myself.
    One tip: I used the browser monitor from W2K. Before, I was able to see 3 (three) lines listed, no browser. Unfortunately, i did not write it down. Now I can see only the following 2 (two) lines:
    MiCasa \Device\NetBT_TCPIP_ {€ unknown  (Not an Euro sign, something like that)
    MiCasa \Device\NwlnkNb         unknown
    Now I have to quit, no more time, I'll continue later and keep you posted
    Thank you again

  • I have to relaunch itunes for apple tv home sharing to access library

    why is that i have to relaunch itunes every now and then for apple tv home sharing to access movie library
    itunes version 12.1
    ATV 3
    Mac mini 2014

    Problem solved – While looking elsewhere on the Internet, I ran across an article where a guy in Russia found that his security code for the credit card entered on his iTunes account was missing.
    After checking, I found my security code was missing as well. After I reentered my credit card security code, I was able to log on to the iTunes Store and also able to turn on  Home Sharing.
    I HOPE The Apple  iTunes accounts were not hacked into.  That could be a reason for the security codes beinging erased by Apple.

  • TS2972 Apple TV home sharing trouble

    Apple TV home sharing does not for on my MAC mini if I do not have iTunes running on my PC at the same time. How do I fix this (as I want to get rid of the PC)?

    my universal cure of issues between windows and itunes is
    uninstall everything itunes, quicktime ...
    reboot
    use regedit and search and delete everything related to itunes
    reboot
    reinstall everything itunes, quicktime.-...
    this has fixed it for me back when I used itunes under windows
    but of cause if one spend a lot of time adding album art to imported cd's and such it's a sad loss of effort

  • My iPad won't sync with apple tv home sharing my laptop appears in computers section but even though I have turned home sharing on my iPad and used same apple Id

    My iPad won't sync with apple tv home sharing my laptop appears in computers section but even though I have turned home sharing on my iPad and used same apple Id.can anybody help plz

    you have to go to your atv's settings and remove the sync setup with the in the atvs eyes "old" computer
    before you can add the "new" computer as a sync computer
    an atv can only be set to sync with 1 and it don't know the "old" computer is not just off

  • Apple TV Loses Home Sharing Connects Repeatedly

    Looking for help here. My AppleTV routinely loose connectivity to my Mac Mini server and display the following message "To access your iTunes library on Apple TV, turn on Home Sharing in iTunes on your computer using <my Apple ID>". Usually rebooting the AppleTV will get home sharing working again.
    Here is my below setup which worked without problems for about 1.5 years until late last fall. All devices are hard wired at GE speed. The Mac Mini is plugged into an Airport Extreme 7.7.3.
    Mac Mini Server running iTunes 11.4, OSX 10.9.5
    Apple TV 3rd Gen OS (7.0.2) I have three of these.
    Very reluctant to move to Yosemite as I have heard about even more problems with AppleTV. My thoughts are that the Apples crappy bonjour protocol stack times out and loses connectivity between the AppleTV and the server. I have validated that while the AppleTV says it cannot find the home server I can still ping the AppleTV from my macmini.
    Thoughts, help?

    I have the same problem, running iTunes from a MacBook pro with Yosemite. Also started late last year, after many years without a problem - now I pretty much have to restart the Apple TV each time I want to watch local content. Anyone else, any ideas?

  • Apple TV 3 home sharing connection issue.

    Every time I turn my Apple TV on it is unable to connect to the iTunes library on my computer. My computer is on the same wireless network with iTunes open. The only way I can get it to reconnect is to turn off home sharing on the Apple TV and then turn it back on again. It is then able to reconnect.
    I am running the latest software version on the ATV.

    For me, it looks more and more a problem with my iMac waking up from sleep and not so much a problem with the Apple TV.
    With Snow Leopard wireless wake on lan was working. With Mountain Lion, this is not working anymore. I tried several things (restart Airport Extreme, SMC en PRAM reset, configuring WiFi connection again, ...) but I can't get wireless wake on lan to work. And because my iMac won't wake up from sleep, the Apple TV can't reach the iTunes library.
    I have the same problem when I start the Remote app on my iPhone: because the iMac is sleeping, it can't reach the iTunes library. When I go upstairs and wake my iMac, Remote can access the library.

  • Apple tv 2 dropping home sharing connection

    I have physically connected my apple tv 2nd generation to the same router that my mac and airport extreme are on even after updating.  While watching music videos on apple tv I loose my connection and tells me to turn on home sharing.  all ports 3689 5353 and 123 are allowed.  I can't figure out why the connection is dropping.  Any idea's?

    Afe people have reported this problem. I don't recall seeing a solution. However, restart all of your devices and login and out of homesharing on the ATV and computer.
    Also submit a bug report to Apple via the Apple tv feedback page. You can find it simply by googling Apple TV feedback

  • Losing Home Sharing connection on Apple TV when Mac goes to sleep

    Just got the 2nd gen Apple TV all setup with home sharing to my Mac Mini library with all the wake on sleep options activated in OSX as well as the latest Airport Extreme router. However, when my Mini goes to sleep, the AppleTV eventually loses the connection and I have to physically wake up the Mac to get the library back (it's in a different room of course). If I connect via my laptop, iTunes still shows the Mini still active like it should (ie. everything is setup correctly and it wakes up when accessing the library)), but it looks like the AppleTV implementation isn't doing the same (perhaps Apple can fix this in an update). Has anyone else successfully been able to access the home sharing library once the Mac goes to sleep? I'd hate to have my Mac on all the time and thought the whole purpose of the new Airport Extreme and wake on LAN options in 10.6 Snow Leopard was to be able to do this. Any suggestions or tips? Thanks

    I have a similar but slightly different problem. My Mac never goes to sleep so that's not my problem. My problem is that I sometimes work from home over a secure VPN connection. While logged into the VPN the Apple TV cannot see the iTunes server, which is behavior I expect. But when I log out of the VPN network the Apple TV will still not see the iTunes server. I have to turn off home sharing, and turn it back on. Or quit iTunes and start it back up. Then the Apple TV will see the library. I think my issue and your issue have the same root cause.

  • HT204291 After updating software on my Apple TV home sharing will not work. Both Apple TV and iMac have home sharing on but when Computer is selected on Apple TV I just get a message saying "turn home sharing on".  But it is.  How can I solve this problem

    I have just updated the software on my Apple TV since then home sharing will not work though I had not used it since installing iOS6 on my iPad 3.  Home sharing is shown to be on on the Apple TV and on on my iMac.  The Apple TV is connected to the router with an ethernet cable and all functions work correctly apart from my computer.
    I have done the following. 
    Switched off the Apple TV and rebooted, did the same with iMac
    Turned off home sharing then turned it on.
    Checked that home sharing is on on both devices.
    Selected Computer
    Get a message telling me to turn home sharing on - IT IS!
    Tried using airplay mirroring on the iPad but the airplay function is missing from iPad.
    It is so annoying since before iOS6 and updating the Apple TV software everything worked perfectly.  Any help would be very gratefully received.
    Thanks

    Hi Everyone,
    hope this message finds you all in time. The recent Apple TV update 5.1 is terrible. Apple knows it is which is why (thankfully for some relentless user -I have no idea who but I believe it was under threat) they have allowed to sign 5.0.2 again which means you can downgrade your Apple TV 2 and 3 to a 5.0.2 version via iTunes. Who knows how long they will keep the window open but I have downgraded my ATV early this morning. I couldn't post this earlier because I was out all day but I am doing it now.
    Here's how to do it:
    1) Connect your ATV to your computer via a Mini USB (not included with ATV but included with many other electronic devices) - in order for your ATV to appear in iTunes you must FIRST plug the USB cable to your computer and ATV and only THEN plug the power cable.
    2) Download your ipsw restore file from Apple.
    5.0.2 (ATV 2): AppleTV2,1_5.0.2_9B830_Restore.ipsw
    5.0.2 (ATV 3): AppleTV3,1_5.0.2_9B830_Restore.ipsw
    3) In iTunes select yout ATV, hold SHIFT and click on Restore
    4) Find and choose the downloaded IPSW file in the Open Dialog Box and hit Next
    5) As long as Apple still signs that version the Restore process will begin and will take a few minutes to complete.
    Enjoy!
    raadore

  • Apple TV dropping home sharing connection

    Previous setuo with my Mac mini and Apple TV 3rd gen was fine, wired network connection.
    New setup with MB Pro is wireless connection, ATV keeps dropping Home Sharing. Both on same network.
    iTunes is up to date and so is ATV. I have to log out of iTunes Home Sharing, log in and then sometimes
    have to restart ATV. Not sure what is going on. I have MBP set not to go to sleep and to wake on wifi.
    Very frustrating.

    Hi there BaldElvis,
    You may find the troubleshooting steps in the article below helpful.
    Troubleshooting Home Sharing
    http://support.apple.com/kb/TS2972
    -Griff W. 

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