Apple TV Home Sharing Issue (SOLVED for me)

I had been having problems with Home Sharing while other functions (Netflix etc) worked fine. My setup is wireless using Time Capsule. My network was "open" (password not needed). I had tried everything from recycling my DSL modem and Time Capsule and turning Home Sharing off and on (on my computer and the Apple TV) without success.
My Time Capsule has the ability to connect at 5GHz or 2.4GHz. Additionally, my networks may or may not be password protected. I finally changed to a network that required a password and my Home Shareing issue ended. Since that network change everything works fine.

I was going crazy trying to play music from my Itunes library and watch slideshows of my photos as, once started, the application would quit within a minute of starting. I called Apple Support and tried everything they sughgested - restart, restore etc. Finally, I turned my router off and let it reset. When I turned it back on. everything worked. I could have saved a lot of aggravation had I been instructed to do so originally.

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Apple TV/Home Sharing issue

I was having some remote and keyboard issues so I reset my AppleTV to it's original settings and updated it. Good news is my remote and keyboard are now working fine. Bad news is, none of my Home Sharing is working. My Apple TV and iTunes have Home Sharing turned on with the proper AppleID. When I select "Computers" from the main menu of AppleTV I should be able to see my iTunes library. Instead I get "To access your iTunes library on AppleTV, turn on Home Sharing in iTunes..."
My AppleTV has the latest software update, my AirPort is working fine, and I'm running the latest version of iTunes on Mac OS X. I've gone through all of the trouble shooting tips and I'm stumped.
Help!

Hi JimmyNorth,
If you are having issues Home Sharing to your Apple TV, you may find the troubleshooting steps outlined in the following article helpful (apologies if you have already seen it):
Apple Support: Troubleshooting Home Sharing
http://support.apple.com/kb/ts2972
Regards,
- Brenden

TS2972 Apple TV home sharing trouble

Apple TV home sharing does not for on my MAC mini if I do not have iTunes running on my PC at the same time. How do I fix this (as I want to get rid of the PC)?

my universal cure of issues between windows and itunes is
uninstall everything itunes, quicktime ...
reboot
use regedit and search and delete everything related to itunes
reboot
reinstall everything itunes, quicktime.-...
this has fixed it for me back when I used itunes under windows
but of cause if one spend a lot of time adding album art to imported cd's and such it's a sad loss of effort

HT3819 Home Share issue: I have a Mac and Apple TV. Both are log into the same Wifi network and the same iTunes account (I can view purchased movies on AppleTV). Home Sharing shows 'ON' for both devices. BUT...AppleTV shows no computers. Itunes sidebar-no

Has anyone else found solution to Apple devices not 'seeing' each other on Home Share? I have a Macbook Air (new Nov'12) and Apple TV (new Dec'12). Software updated on both. Both are logged into the same Wifi network and the same iTunes account (I can view movies purchased from iTunes on my AppleTV). Home Sharing shows 'ON' for both devices. BUT...AppleTV shows no computers... and ... Itunes sidebar does not have a 'Shared' area at all. Help please as without this functionality, my Apple TV only provides portal to purchased (i.e. Netflix,...) content which I can get from Wii or Xbox.
I have already tried the following without success:
1. Homeshare DID work the first day after I setup Apple TV... but the next day it has not worked since then.
2. Powered off 30 sec then re-started (Apple TV & Macbook & iTunes login)
3. Checked Firewall settings per Home Sharing troubleshooting guide (correct settings)
4. Turning on Photostream in iPhoto and selecting iPhoto within iTunes and then checking to see if Photostream shows anything on AppleTV (it shows 'on' for my iTunes account but 'Zero' pictures found ... despite the >3,000 pictures showing avail in iTunes).
I also have 'Remote" app on my iPhone 4, with Home Sharing turned on (same Wifi network)... it has a very similar message as the Apple TV and same result that despite all devices having HomeShare 'on' they cannot see each other: "Remote will automatically find the iTunes libraries and Apple TVs that have Home Sharing turned on using the account xxxx (it lists my correct itunes account name)."

I solved this by reset of the Wifi (unplug cable and power to both modem and wifi ... wait 60 sec ... plug in modem cable and power ... plug in wifi power and LAN to modem ... restart AppleTV and Mac ... Turn Home Share 'OFF' in iTunes then back "ON" ... it took ~60 sec for the AppleTV to pick up my Mac in computers.

I believe I found the fix solving home sharing issues with Windows 7

I was having a problem with my Windows 7 PC while trying to connect iTunes home sharing and my Apple TV. While speaking to Apple support, the tech told me that home sharing uses port 3689. I searched the web and found this link explaining how to open a port on your PC. The issue seems to be with Windows firewall, or the anti virus software controlling the Windows firewall. I use Norton anti virus so when I opened the Windows firewall selection in the control panel, the Norton window opened and the fix was identical to the one shown in this link. http://maximumpcguides.com/windows-7/open-a-port-in-windows-7s-firewall/
Follow the instructions on the page and for step #7, enter 3689. When you get to step #10, I typed in "Apple TV Home Sharing" so I could identify the port later on. I made these changes, rebooted the computer, started iTunes, turned on the Apple TV and everything worked. Try it and this should solve what seems to be a common problem.

Solved - at least all good so far.
I had to add rules to my firewall software (Symantec Endpoint Protection) for Bonjour (UDP 5353) and DAAP (TCP 3689). Once I did that, the other librares were shown in SHARING and the Apple TV reliably connects.
What I don't understand was why it worked at all without the rules in place.

I have to relaunch itunes for apple tv home sharing to access library

why is that i have to relaunch itunes every now and then for apple tv home sharing to access movie library
itunes version 12.1
ATV 3
Mac mini 2014

Problem solved – While looking elsewhere on the Internet, I ran across an article where a guy in Russia found that his security code for the credit card entered on his iTunes account was missing.
After checking, I found my security code was missing as well. After I reentered my credit card security code, I was able to log on to the iTunes Store and also able to turn on Home Sharing.
I HOPE The Apple iTunes accounts were not hacked into. That could be a reason for the security codes beinging erased by Apple.

Apple TV Home Sharing only detects Macbook Pro but not iPads

Hello
My Apple TV (2nd gen) will only detect my Macbook Pro on Home Sharing. I have two iPads (1st gen and iPad Mini) both updated to the latest iOS but they just wont show up on apple TV home sharing.
Any thoughts?
The software on all devices is up to date, and all devices are connected to the same network.

Your first generation iPad is only capable of basic AirPlay, instruction for basic AirPlay are:
Assuming both devices are on the same network and that AirPlay is not turned off on the Apple TV, then simply tap on the screen when you are watching content you wish to stream to your Apple TV, then tap the airplay icon that appears in the control bar, choose the Apple TV from the menu that appears.
Your problems on the iPad mini, indicate a network problem at your end, perhaps the distances are too great or you have interference on your network.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.

Potential Solution: Home Sharing issues with iTunes 10.6

TL;DR: On a hunch, I changed the power settings of the ATV to never sleep. Since then, I have not had any issues. Granted, it's only been a couple of days, but it seems to have done the trick.
Folks,
Wanted to share my experience with Home Sharing issues after upgrading to iTunes 10.6. These forums a rampant with reports of the issue, so I'll defer to the search field above if you don't know what I am talking about. In short: iTunes 10.6 seems to have busted Home Sharing.
For those who do, here's what I found:
For some reason, is saw a very large number of established sessions from my Apple TV (ATV) into port 3689 on my Mac. This is the port that ATV uses to query iTunes to see what's available via Home Sharing (e.g.: what movies, songs, pictures, etc are available for display on the ATV).
A sniffer cap and some observation of the power indicator on the ATV indicated that while it was sleeping, the ATV was querying iTunes. It would power on for a sec (wake on LAN, maybe?), issue some queries, then sleep.
When this happened, the TCP sessions created were never town down. As such, I would eventually see 200+ established sessions on port 3689. I don't know exactly how many it took to make this happen, but when I saw this, iTunes stopped accepting new connections.
Of course, bouncing iTunes would remedy the issue for a while, but it would return.
On a hunch, I changed the power settings of the ATV to never sleep. Since then, I have not had any issues. Granted, it's only been a couple of days, but it seems to have done the trick.
I would be interested to hear if it works for others.
Happy viewing,
Chris

Thanks for posting this.
I've been searching for an option of how to approach this problem.
I picked up the new AppleTV when it was released, but it has made iTunes fairly useless from a Home Sharing standpoint.
I also observed the massive number of TCP connections being opened against iTunes, but never closed.
As expected, I could manually kill a few of these connections, and then could connect again, even without closing iTunes.
I performed most of my testing with Windows 7, but while troubleshooting I had the same issue with iTunes on an old Mac Mini I had sitting around.
I will try your solution, which makes a lot of sense, but it would be nice if Apple fixed the real problem.
Thanks again.

How do I get Apple TV home sharing to work again?

Hi,
I'm using an iMac, I have Apple TV 2, a Bt home hub 3, between 30-50mb speed over wifi (160mb when my mac is wired). I have followed all the set up instructions, up to date software, firewall etc. On the Apple TV I can watch a movie through it's iTunes no problem, BUT when I try via home sharing it works for a few minutes then tells me to connect to the network, then connects again a few seconds later, then I try again and it does the same thing despite every other wifi device working fine ( humax, ps3, wii). Until about 4/5 months ago it worked perfectly with exactly the same hardware, so surely it can only be the updates? Is there a solution out there or do I have to wait until Apple pull their bloody finger out and fix it properly? The main reason for having Apple TV was the home sharing, so now this is just an expensive doorstop.
Any help would be great
Thanks

Have you tried a PRAM reset?
http://support.apple.com/kb/ht1379
If you look in the audio output port, is there a red light showing. If so, the internal switch is stuck.. Insert the headphones a few times, jiggle a toothpick inside or shot some compressed air to trip the switch. If no success, have the Apple store genius bar technician do it.
Ciao.

How do I connect both a Mac and PC to Apple TV Home Sharing?

Goal
- I am trying to share both my PC and Mac through my Apple TV2 on the "Computers" home sharing menu.
- These are 2 seperate iTunes accounts as they are 2 different owners of the PC and Macbook.
- However, home sharing only allows me to have one at a time, can I not have 2 computers connected?
(The menu is in fact plural and says "Computers" not "Computer")
Attempt
-I turn on home sharing on my PC with my PC iTunes account, it then shows up on the "Computers" list as PC
-I turn on home sharing on my Mac with my Mac iTunes account, it then shows up on the "Computers" list as Mac, but it deletes the PC share
Troubleshoot
-So I started from scatch and connected the PC share with my PC itunes account, it shows up,
-Then I connect the Mac home sharing with the same iTunes login as my PC, but it also erases my PC from the "Computers" list and just displays the Mac.
Question
-How do I connect both a Mac and PC to Apple TV Home Sharing?
-I want them both to show up in the "Computers" list.
-So the final result will look like this on my Apple TV menu:
Computers
-PC
-Mac
whew... I'm out of breath... I hope there is an Apple Genius out there that can help.
Thanks!

After retrying the home share with the SAME ITUNES ACCOUNT ON HOME SHARING I finally got it to work.

Home sharing on apple tv, Home sharing on apple tv

How do I set up home sharing on my Apple TV? It says it is on and the shared libraries show up on all the computers but not on the television

You need to introduce the same Apple ID in the Apple TV (home sharing option, not necessary on ATV's iTunes Store) and in the iTunes' home sharing (Advanced/Turn on Home Sharing)... and both connected in the same wifi or ethernet network. It's all.

My iPad won't sync with apple tv home sharing my laptop appears in computers section but even though I have turned home sharing on my iPad and used same apple Id

My iPad won't sync with apple tv home sharing my laptop appears in computers section but even though I have turned home sharing on my iPad and used same apple Id.can anybody help plz

you have to go to your atv's settings and remove the sync setup with the in the atvs eyes "old" computer
before you can add the "new" computer as a sync computer
an atv can only be set to sync with 1 and it don't know the "old" computer is not just off

Resolving Apple TV 2 & 3 Home Sharing Issues

I see that there are many users reporting problems with home sharing.
Unfortunately the problems are there to stay home sharing is actually not functional in full in certain scenarios so I thought I would give a summary of my experience
First of all airplay and home sharing have nothing to do with each other so the fact you have issues with airplay or that airplay works does not warrant any behaviour for home sharing
My set up is as follows
Apple TV 3
iMac
Set of iOS devices iPhone 5/5s/6 iPad 3/Air
Netgear NightHawk 7000
I have the largest iTunes library on the iMac running the latest Mavericks OSX.
In general everything works fine when all devices are awake however the moment the iMac or AppleTV goes to sleep this start creating problems
For who does not know the Apple TV 2/3 has a functionality called bonjour sleep proxy, the AppleTV is always visible on the network and retains and IP address even when it is in sleep mode. The other devices like iMac or MacBooks instead may disconnect from the network and loose their IP going to sleep. So before going to sleep the register with the AppleTV so that the apple Tv can wake those up if needed.
This is the theory so if you then launch remote app or go onto the AppleTV menu and look for computers you should see the shared libraries.
But you don't!
In the remote app the library disappears and when you go into the AppleTVand press computer it starts loading it and then fails or even better tells you home sharing is not active on other devices
Solution:
There are two solution to the problem
1, Set the iMac or other computer power saving to never go to sleep. This is not eco friendly but means the network card stays on and so does the link to home sharing
2. Uss standard power saving settings and use an application like Moka WOL. Register your computer MAC address on this app. When you need your home library go into this app and wake up the sleeping computer. The link to computers will go back to working on the apple TV and all will be normal
I am sorry to say that home sharing just does not work because contrary to what apple says the apple tv (and the extreme routers) fail to wake up any sleeping devices with home sharing on the network although they are aware of the existence once those devices loose an IP address is basically dead end

Thanks to the mod to removing my post but here we go again
This is the initial situation with an Apple TV and home library is my iMac running Mavericks
After sending the mac to sleep all devices disappear from remote
If I go to the apple tv and click computers I get the message that home sharing is off...!
the apple tv shows on the router map with an IP address whilst the iMac has disappeared
Despite the iMac console reports that clients are requesting wake the iMac does not wake
Oct 12 10:34:30 iMac.local powerd[28] <Notice>: Clients requested wake events: [proc=mDNSResponder request=Maintenance inDelta=7198]
Oct 12 10:34:30 iMac.local powerd[28] <Notice>: PM scheduled RTC wake event: MaintenanceImmediate inDelta=7198.04
At this point i use moka wake on lan to wake up the sleeping iMac that reappears on the network
The console output is correctly reporting the wake and recreating the iTunes server
Oct 12 10:39:30 iMac.local powerd[28] <Notice>: PID 28(powerd) Created InternalPreventSleep "Network wake delay proxy assertion" 00:00:00 id:0xe00002341 [System: DeclUser SRPrevSleep kCPU kDisp]
Oct 12 10:39:30 iMac.local powerd[28] <Notice>: DarkWake [CDN] due to ARPT/Network: Using AC
Oct 12 10:39:30 iMac.local powerd[28] <Notice>: PID 28(powerd) Created InternalPreventSleep "com.apple.powermanagement.acwakelinger" 00:00:00 id:0xe00002342 [System: DeclUser SRPrevSleep kCPU kDisp]
Oct 12 10:39:40 iMac.local powerd[28] <Notice>: PID 196(iTunes) Created NetworkClientActive "com.apple.iTunes.server" 00:00:00 id:0x1200002350 [System: DeclUser BGTask SRPrevSleep NetAcc kCPU kDisp]
At this point the screen of the Apple TV shows the items from home sharing in the thumbnails
And browsing of home library is established
In short wake on demand with bonjour proxy fails somewhere. The wake on demand is successful when using magic packets
I wonder why apple devices running iOS (apple tv and iphones/ipad) don't use magic packets instead of this weird real time clock trigger event that seems not to work

My apple TV works with my new apple ID but I can't turn on home sharing because for that it is asking me to turn it on with an old Verizon apple ID on my computer. I have the new ID on my computer so it is only the apple tv home sharing that is wrong.

For home sharing purposes only, my Apple TV does not recognize my new apple ID username and password. The on screen message calls for me to use my computer to

home sharing is not set on the appletv but on the itunes program on the computer which lib one wish to share
the home share password need not be the appleID password as homeshare is also meant to share your media with others on your LAN network whom you may not wish to know your appleID password
so home sharing password is set seperately in ituens on your computer

HT204291 After updating software on my Apple TV home sharing will not work. Both Apple TV and iMac have home sharing on but when Computer is selected on Apple TV I just get a message saying "turn home sharing on". But it is. How can I solve this problem

I have just updated the software on my Apple TV since then home sharing will not work though I had not used it since installing iOS6 on my iPad 3. Home sharing is shown to be on on the Apple TV and on on my iMac. The Apple TV is connected to the router with an ethernet cable and all functions work correctly apart from my computer.
I have done the following.
Switched off the Apple TV and rebooted, did the same with iMac
Turned off home sharing then turned it on.
Checked that home sharing is on on both devices.
Selected Computer
Get a message telling me to turn home sharing on - IT IS!
Tried using airplay mirroring on the iPad but the airplay function is missing from iPad.
It is so annoying since before iOS6 and updating the Apple TV software everything worked perfectly. Any help would be very gratefully received.
Thanks

Hi Everyone,
hope this message finds you all in time. The recent Apple TV update 5.1 is terrible. Apple knows it is which is why (thankfully for some relentless user -I have no idea who but I believe it was under threat) they have allowed to sign 5.0.2 again which means you can downgrade your Apple TV 2 and 3 to a 5.0.2 version via iTunes. Who knows how long they will keep the window open but I have downgraded my ATV early this morning. I couldn't post this earlier because I was out all day but I am doing it now.
Here's how to do it:
1) Connect your ATV to your computer via a Mini USB (not included with ATV but included with many other electronic devices) - in order for your ATV to appear in iTunes you must FIRST plug the USB cable to your computer and ATV and only THEN plug the power cable.
2) Download your ipsw restore file from Apple.
5.0.2 (ATV 2): AppleTV2,1_5.0.2_9B830_Restore.ipsw
5.0.2 (ATV 3): AppleTV3,1_5.0.2_9B830_Restore.ipsw
3) In iTunes select yout ATV, hold SHIFT and click on Restore
4) Find and choose the downloaded IPSW file in the Open Dialog Box and hit Next
5) As long as Apple still signs that version the Restore process will begin and will take a few minutes to complete.
Enjoy!
raadore

Apple TV Home Sharing Issue (SOLVED for me)

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