Apple TV home sharing problem

I have connected apple tv but it does not recognize my apple ID or password when I try to turn on Home Sharing on the TV. Any help here?

Try "Settings","General", "Reset". It will take about 5 minutes all up. When done, it will for ask all your details for setting up. Don't forget to check the region setting for your area.
Good luck

Similar Messages

  • Using 2 apple Tvs home sharing problem

    HI
    I have a problem using an 2nd gen and 3rd gen apple tv at the same time. When I watch 3rd gen in the lounge my 2nd gen in the bedroom shows home sharing not activated. I then exit itunes and reopen my 2nd gen will then show my files shared. The 3rd gen will then show home sharing not activated . Please help

    yeah give them different names though and of cause Apple TV 1g don't support airplay at all it only support airtunes which is the audio part of airplay and it only works from computers with itunes it does not work from ios devices

  • HT202213 Home sharing problem: I have never set up home sharing but I feel I understand it.  I recently (last 2 months or so) deauthorized, first time ever, all computers with my iTunes account. I am trying to set up home sharing but get  iTunes says "You

    Home sharing problem: I have never set up home sharing but I feel I the concept and how it works.  I recently (last 2 months or so) deauthorized, first time ever, all computers with my iTunes account. I have 3 computers authorized.  I am trying to set up home sharing but get  iTunes says:
    "Home Sharing could not be activated because this computer is not authorized for the Apple Id "#########@###.com". Would you like to authorize now?"  I click "authorize" and get the next error " You cannont authorize more than 5 computers.  You have already authorized 5 computers with this Apple ID.  To authorize this computer you must first deauthorize one of the other computers."
    Can someone help or shed more light on my problem?
    Thanks,
    Richard

    Home Sharing is designed to work on your local network not across the internet/cloud.
    Stuff is accessed under the Computers column where your local iTunes library on a local computer would appear.
    Home Sharing would share your iTunes content (i.e. stuff stored in itunes on the computer, not in the cloud) with AppleTV or an iPad etc on the SAME network.
    AppleTV2 will not be able to see itunes content on the work computer over the internet.  It's not designed to.  if the work computer was on the home network it would.
    iCloud is in it's infancy and is not a mature product - iTunes TV Show purchases appear on AppleTV, but currently music does not unless you are subscribed to iTunes Match. I find this rather odd to be honest, along with the inability to buy music on AppleTV2.  Movies purchased in iTunes are not authorised for iCloud viewing currently either.
    Maybe it has something to do with iTunes Match 'getting in the way' - i think they assume you'll use that whereas you really want to be able to access Purchased music from the cloud without subscribing to itunes Match which is overkill for some.
    AC

  • Apple TV Home Sharing only detects Macbook Pro but not iPads

    Hello
    My Apple TV (2nd gen) will only detect my Macbook Pro on Home Sharing. I have two iPads (1st gen and iPad Mini) both updated to the latest iOS but they just wont show up on apple TV home sharing.
    Any thoughts?
    The software on all devices is up to date, and all devices are connected to the same network.

    Your first generation iPad is only capable of basic AirPlay, instruction for basic AirPlay are:
    Assuming both devices are on the same network and that AirPlay is not turned off on the Apple TV, then simply tap on the screen when you are watching content you wish to stream to your Apple TV, then tap the airplay icon that appears in the control bar, choose the Apple TV from the menu that appears.
    Your problems on the iPad mini, indicate a network problem at your end, perhaps the distances are too great or you have interference on your network.
    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
    Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
    There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.

  • IPhone Home Sharing problems

    Here is my home sharing problem.  I have 3 devices, a MacBook Air, a PC running Windows 7, and an iPhone 4.  All software is up to date.  ITunes is installed on both computers, and the exact same Apple ID and password have been entered for home sharing on all devices.  The iPhone's music library will NOT show up in any of the Home Sharing folders in the other computers.  However, the Mac and PC libraries DO show up in the iPhone, so the password is correctly entered.  All computers have been activated and reactivated, restarted, iTunes reinstalled, my router has been reset, firmware up to date.  Music from the other computers can be played through Home Sharing on the iPhone, but the iPhone library will not show up in the other computers.
    Any suggestions?  Thanks in advance!
    - Cole

    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
    Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
    There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.

  • How do I connect both a Mac and PC to Apple TV Home Sharing?

    Goal
    - I am trying to share both my PC and Mac through my Apple TV2 on the "Computers" home sharing menu.
    - These are 2 seperate iTunes accounts as they are 2 different owners of the PC and Macbook.
    - However, home sharing only allows me to have one at a time, can I not have 2 computers connected?
      (The menu is in fact plural and says "Computers" not "Computer")
    Attempt
    -I turn on home sharing on my PC with my PC iTunes account, it then shows up on the "Computers" list as PC
    -I turn on home sharing on my Mac with my Mac iTunes account, it then shows up on the "Computers" list as Mac, but it deletes the PC share
    Troubleshoot
    -So I started from scatch and connected the PC share with my PC itunes account, it shows up,
    -Then I connect the Mac home sharing with the same iTunes login as my PC, but it also erases my PC from the "Computers" list and just displays the Mac.
    Question
    -How do I connect both a Mac and PC to Apple TV Home Sharing?
    -I want them both to show up in the "Computers" list.
    -So the final result will look like this on my Apple TV menu:
    Computers
    -PC
    -Mac
    whew... I'm out of breath... I hope there is an Apple Genius out there that can help.
    Thanks!

    After retrying the home share with the SAME ITUNES ACCOUNT ON HOME SHARING I finally got it to work.

  • Home sharing on apple tv, Home sharing on apple tv

    How do I set up home sharing on my Apple TV? It says it is on and the shared libraries show up on all the computers but not on the television

    You need to introduce the same Apple ID in the Apple TV (home sharing option, not necessary on ATV's iTunes Store) and in the iTunes' home sharing (Advanced/Turn on Home Sharing)... and both connected in the same wifi or ethernet network. It's all.

  • I have to relaunch itunes for apple tv home sharing to access library

    why is that i have to relaunch itunes every now and then for apple tv home sharing to access movie library
    itunes version 12.1
    ATV 3
    Mac mini 2014

    Problem solved – While looking elsewhere on the Internet, I ran across an article where a guy in Russia found that his security code for the credit card entered on his iTunes account was missing.
    After checking, I found my security code was missing as well. After I reentered my credit card security code, I was able to log on to the iTunes Store and also able to turn on  Home Sharing.
    I HOPE The Apple  iTunes accounts were not hacked into.  That could be a reason for the security codes beinging erased by Apple.

  • TS2972 Apple TV home sharing trouble

    Apple TV home sharing does not for on my MAC mini if I do not have iTunes running on my PC at the same time. How do I fix this (as I want to get rid of the PC)?

    my universal cure of issues between windows and itunes is
    uninstall everything itunes, quicktime ...
    reboot
    use regedit and search and delete everything related to itunes
    reboot
    reinstall everything itunes, quicktime.-...
    this has fixed it for me back when I used itunes under windows
    but of cause if one spend a lot of time adding album art to imported cd's and such it's a sad loss of effort

  • My iPad won't sync with apple tv home sharing my laptop appears in computers section but even though I have turned home sharing on my iPad and used same apple Id

    My iPad won't sync with apple tv home sharing my laptop appears in computers section but even though I have turned home sharing on my iPad and used same apple Id.can anybody help plz

    you have to go to your atv's settings and remove the sync setup with the in the atvs eyes "old" computer
    before you can add the "new" computer as a sync computer
    an atv can only be set to sync with 1 and it don't know the "old" computer is not just off

  • Home sharing problems since Apple TV update

    Hello everyone;
    I have a Apple TV 2, an iPhone 4S, an iPad 2 and a Macbook pro 17" on the same iCloud account. Syncing of data between the computer and two iOS devices has been rock solid. Kudos on this system architecture, it is exactly what I have come to expect from Apple.
    I recently purchased the Apple TV2 - but am now past the warranty period - to stream music and videos to the stereo from my Macs, either the iPad or computer mostly. It has been an excellent digital sound source, since most of my music is encoded full quality.
    For the past two years the performance of this system has been flawless. I have the Remote app for my iPad, which is an awesome way to control an Apple TV for music playing, since you can build the 'Up Next' menu really easily, and having the iPad keyboard for inputting passwords and search items in the youtube browser is very handy.
    About three months ago my Apple TV requested an update. When it was done my home sharing network was not working, would drop out, would shut off suddenly and disconnect my devices. I searched the forums and all I could find was the suggestion to make sure iTunes and both iOS devices had the latest updates. Sounded a bit cliche, but reasonable, so that was done. Still no joy with the network. Could not get it to connect.
    Found another link that recommended updating the firmware on the modem. Tried that, and voila, the home sharing was back. Didn't last though, the next time my Apple TV went to sleep, it was gone again. I realized the modem rebooting may have been what did it, so I tried it again, and voila, the home sharing was back… and stopped again after a while.
    Now I have to reboot the router every time I want to connect and it doesn't last. This is a pain in the arse that disrupts everyone on it, and is flatly incompetence on the part of Apple to release an update that screws up the main reason anyone would buy their product. The Apple TV is half a device without streaming. It should be said that Netflix and the internet are perfect on the Apple TV throughout this whole ordeal, so obviously there's no problem with the internet, the wireless, or the hardware. It plays music and video perfectly through whatever source is available. It just won't home share with the rest of my stuff. Literally wile I typed this my iPad just lost its connection to the Apple TV while the remote app was shuffling my music in the background.
    So this is my rant. I've been a happy Apple consumer and advocate since my first Powerbook 140 bought in 1991. It's been great to watch the evolution of this company, and I'm always impressed with the user experience they provide, until now. Purchasing an Apple TV was a no-brainer for me, since everything else was seamless, and originally that's exactly what it was until this update ruined it.
    I tried to contact Apple for help, or to find a tech note that would lead me to the solution, and was told I'd have to pay for the call. They did this, not me, so why do I have to pay them to fix their mistake? Does a company have the right to ruin a product you've already purchased, then ask for money to help you fix it? That is a strange business practice.
    If there's something I need to configure or reset, so be it, but where can someone find that out? Literally in 10 minutes of what should be an innocuous update, I have lost my music box through no fault or mistake of my own.
    If there is someone from the Apple tech support community or genius bar on this forum I invite you to support your product and let me know if there's a solution to the problem Apple created. They've made their own product look like crap. This is very un-mac.
    speakerman65

    I had variations of all the issues described after my firmware update to  Apple TV software 7.0.2(6915) And all my iOS devices to 8.0.2.  Had Home Sharing turned on on all devices and Apple TV.  Initially AirPlay icon disappeared completely from Control Center but mysteriously appeared overnight.  Prior to that I tried all standard Apple Support advice I can find including resetting my Apple TV which was really frustrating especially when it did not solve the issue.  Even after AirPlay icon appeared this morning, I am not able to AirPlay my home screen from Control Center  -  every time I select AirPlay and turned on Mirroring, it reverted back to my iPhone.  Even Remote App did not work though Home Sharing was turned on.
    Then  I tired this out of the blues - went to my iPhone 6 Photo Stream and selected a video clip I took and then flip up Control Center and then tried AirPlay and mirroring again to Apple TV and then everything started to work!  All  my other devices started working again as well. Remote App is able to connect and pair with AppleTV.  Seems like Apple TV needed a jolt after firmware upgrade from some media app like Photo Stream.  Very strange.
    Hope this helps others on this thread.  Most important of all, if there are any Apple support personals or engineers reading this, I hope this might help in troubleshooting this annoying bug and provide an important fix.
    Don't mean to vent but I am a long time Apple fan since Mac Classic days and pretty much have everything Apple from computers, tablets, phones, to AirPort Extreme. I have always been bragging to my friends and family on how seamless and trouble free Apple products are but you can imagine how embarass I was when I had friends over for Thanksgiving and I was touting Apple TV/AirPlay until this happened under my very nose. This gave some an opportunity to brag about the competition.  Apple please do us proud again  - we still want to brag about you.

  • How to escalate ATV Home Sharing Problems to Apple?

    I too am one of the many people that is having issues with Home Sharing between my AppleTV and iTunes.  I am a relatively technically-savvy user, and I am unable to determine why this problem exists. 
    I have a mac mini that does nothing except serve iTunes to the home.  The machine was purchased within the last year and a half, never goes to sleep, and is not connected to a display.  The entire house is wired with Cat-5, so I have a direct connection between all of the machines in the house, and all devices like the Apple TV units that we own.  The AppleTV is set to never sleep as well, so the working connection should remain in place.
    The issue is that we have Home Sharing turned on in iTunes on the Mac Mini, and on the Apple TVs (mostly 3's, but a couple of 2's).  After a period of time (couple of hours let's say) the connection breaks.  When we go to the AppleTV and try to connect to the library, it shows as "loading" for an indefinite period.  The only way to resolve the problem is to remotely access the iTunes library from another machine and double-click a file (like a movie for instance) and then the hanging-state on the ATV goes away and the files are available for play.  Couple of hours later - same issue arises. 
    The problem is not at the computer level IMHO, b/c I setup another iTunes library on my Mac Pro to test, and the same issue arises.
    The only thing that has changed in the last few months is software on the AppleTV.  2 versions ago, this issue arose and I began to research the problem, but a software update came from Apple and the issue went away.  Since the most recent update - the problem appears to be back.
    I have tried all options I could find - resetting my ID, setting the units to not go to sleep, researching and changes ipv6 settings, etc, and nothing keeps the connection in place. 
    I am an Apple supporter, and have clearly bought into the ecosystem.  What I expect for my money is that the basics work consistently.  An established connection between new devices that are directly connected should always work.  Wondering what should be done to engage with Apple to advise of this issue that I and many other users seem to be having.

    Hi Winston,
    I appreciate your response.  I will engage Apple via the link you provided.
    If I were the only person having this issue I would tend to agree with you, but the same issue appears in a number of threads on the front page of this board.  In addition, if I never had this working well, then it could be a user error issue.  I haven't changed anything about my network recently - nothing.  No new routers, no new settings, no new devices, nothing.  Literally, I had this working well for like a year, then suddenly it wasn't (and coincidentally after an update).  Then, suddenly it was working perfectly - after an update - and now suddenly it isn't - after an update.  The only change in the whole chain is the software update, so tough to imagine its a network problem.  In addition, I have a Western Digital Live device on the same network accessing my NAS, and it's working perfectly.
    I'll use the link you provided.  Thanks again.

  • Home sharing problem with music between iTunes and Apple TV

    iTunes 10.5.2.11
    Apple TV2 running 4.4.4 (3330)
    Windows 7 pc
    WI FI connection
    Apple TV is losing its connection to iTunes on my windows 7 pc after streaming EXACTLY TWO SONGS.   I've never had this problem until the last update of iTunes to 10.5.2.11 and Apple TV 4.4.4.  Home sharing is on in both iTunes and apple TV.  I launch my computer from apple TV and open the music folders, select an album/playlist or even shuffle (doesn't matter what I do).  Apple TV will play two songs and then lose its home sharing connection to my iTunes songs.  TheBuffering icon continues to spin as it looks for the next song on the playlist, but the \song never starts playing.  If I sue the apple TV remote to return to the main menu, it is apparent that my computer is no longer visible to apple tv.  
    The only temporary "fix" (which again only works for EXACTLY TWO SONGS) is to re-start home sharing on my pc or apple tv.   Obviously, you can't listen to music by continuously turning on/off home sharing on eiter device.  Doesn't matter which device I choose to restart home Sharing.
    I've spent considerable time troubleshooting this issue.  It is NOT a router issue, nor is it a signal quality issue.  I'm able to stream feature-length movies from iTunes to apple TV without issue.  It's only music files.  The cynic in me thinks its apple wanting me to spend $25 to put my music in its iCloud service.
    Other troubleshooting that I've tried.  None successful.
    Uninstalled and reinstalled iTunes.
    Tried a fresh install of iTunes on a brand new windows 7 maching
    Restored my apple TV.
    disconnected / re-connected outlook.

    bump to Apple.  Many people are having this issue and no fix yet!

  • HT204291 After updating software on my Apple TV home sharing will not work. Both Apple TV and iMac have home sharing on but when Computer is selected on Apple TV I just get a message saying "turn home sharing on".  But it is.  How can I solve this problem

    I have just updated the software on my Apple TV since then home sharing will not work though I had not used it since installing iOS6 on my iPad 3.  Home sharing is shown to be on on the Apple TV and on on my iMac.  The Apple TV is connected to the router with an ethernet cable and all functions work correctly apart from my computer.
    I have done the following. 
    Switched off the Apple TV and rebooted, did the same with iMac
    Turned off home sharing then turned it on.
    Checked that home sharing is on on both devices.
    Selected Computer
    Get a message telling me to turn home sharing on - IT IS!
    Tried using airplay mirroring on the iPad but the airplay function is missing from iPad.
    It is so annoying since before iOS6 and updating the Apple TV software everything worked perfectly.  Any help would be very gratefully received.
    Thanks

    Hi Everyone,
    hope this message finds you all in time. The recent Apple TV update 5.1 is terrible. Apple knows it is which is why (thankfully for some relentless user -I have no idea who but I believe it was under threat) they have allowed to sign 5.0.2 again which means you can downgrade your Apple TV 2 and 3 to a 5.0.2 version via iTunes. Who knows how long they will keep the window open but I have downgraded my ATV early this morning. I couldn't post this earlier because I was out all day but I am doing it now.
    Here's how to do it:
    1) Connect your ATV to your computer via a Mini USB (not included with ATV but included with many other electronic devices) - in order for your ATV to appear in iTunes you must FIRST plug the USB cable to your computer and ATV and only THEN plug the power cable.
    2) Download your ipsw restore file from Apple.
    5.0.2 (ATV 2): AppleTV2,1_5.0.2_9B830_Restore.ipsw
    5.0.2 (ATV 3): AppleTV3,1_5.0.2_9B830_Restore.ipsw
    3) In iTunes select yout ATV, hold SHIFT and click on Restore
    4) Find and choose the downloaded IPSW file in the Open Dialog Box and hit Next
    5) As long as Apple still signs that version the Restore process will begin and will take a few minutes to complete.
    Enjoy!
    raadore

  • Apple tv cannot see my mac - home sharing problems

    I bought a new apple tv (v2) and i have to tell you it has caused me more problems than my original apple tv ever did. For starters, the connection from the apple tv to the mac is always lost. I always have to reboot apple tv 2 in order for it to see my mac. All sharing is kept on all the time.  I know the new apple tv works on streaming, rather than downloading to the device, but so far, version one worked much more smoothly.  It's frustrating when a new version of a product works less efficiently than the original. If anyone has any hints or suggestions, it would be very much appreciated.

    Welcome to the Apple Community.
    Such problems are often network related and in many cases the result of interference, are you able to test your Apple TV with an Ethernet connection to either confirm or eliminate wifi as a problem.

Maybe you are looking for