Apple TV Home Sharing troubleshooting not successful...

Signed into my iTunes account, says to turn on home sharing on my compuer. Both the Apple TV and my iMac have home sharing turned on with the same iTunes account but my apple TV wont show any libraries and keeps saying to turn on Home Sharing in my iTunes.
I've tried resetting my Apple TV and i'm getting pretty frustrated with it. All the troubleshooting options on the apple support page for Apple TV have said to do what I have already repeatedly done but to no avail. I'm also unable to airplay from my iPhone or iMac
could it be just a faulty Apple TV box?

Problem solved – While looking elsewhere on the Internet, I ran across an article where a guy in Russia found that his security code for the credit card entered on his iTunes account was missing.
After checking, I found my security code was missing as well. After I reentered my credit card security code, I was able to log on to the iTunes Store and also able to turn on  Home Sharing.
I HOPE The Apple  iTunes accounts were not hacked into.  That could be a reason for the security codes beinging erased by Apple.

Similar Messages

  • HT204291 After updating software on my Apple TV home sharing will not work. Both Apple TV and iMac have home sharing on but when Computer is selected on Apple TV I just get a message saying "turn home sharing on".  But it is.  How can I solve this problem

    I have just updated the software on my Apple TV since then home sharing will not work though I had not used it since installing iOS6 on my iPad 3.  Home sharing is shown to be on on the Apple TV and on on my iMac.  The Apple TV is connected to the router with an ethernet cable and all functions work correctly apart from my computer.
    I have done the following. 
    Switched off the Apple TV and rebooted, did the same with iMac
    Turned off home sharing then turned it on.
    Checked that home sharing is on on both devices.
    Selected Computer
    Get a message telling me to turn home sharing on - IT IS!
    Tried using airplay mirroring on the iPad but the airplay function is missing from iPad.
    It is so annoying since before iOS6 and updating the Apple TV software everything worked perfectly.  Any help would be very gratefully received.
    Thanks

    Hi Everyone,
    hope this message finds you all in time. The recent Apple TV update 5.1 is terrible. Apple knows it is which is why (thankfully for some relentless user -I have no idea who but I believe it was under threat) they have allowed to sign 5.0.2 again which means you can downgrade your Apple TV 2 and 3 to a 5.0.2 version via iTunes. Who knows how long they will keep the window open but I have downgraded my ATV early this morning. I couldn't post this earlier because I was out all day but I am doing it now.
    Here's how to do it:
    1) Connect your ATV to your computer via a Mini USB (not included with ATV but included with many other electronic devices) - in order for your ATV to appear in iTunes you must FIRST plug the USB cable to your computer and ATV and only THEN plug the power cable.
    2) Download your ipsw restore file from Apple.
    5.0.2 (ATV 2): AppleTV2,1_5.0.2_9B830_Restore.ipsw
    5.0.2 (ATV 3): AppleTV3,1_5.0.2_9B830_Restore.ipsw
    3) In iTunes select yout ATV, hold SHIFT and click on Restore
    4) Find and choose the downloaded IPSW file in the Open Dialog Box and hit Next
    5) As long as Apple still signs that version the Restore process will begin and will take a few minutes to complete.
    Enjoy!
    raadore

  • ITunes store/Apple TV/home sharing – will not accept my password.

    Home Sharing could not be activated because the Apple ID or password was incorrect.
    IT IS NOT INCORRECT!!
    WHAT IS – FATAL – Unable to process your request.  Please try again.
    I HAVE USED  The same Apple ID and password  TO LOG ONTO THIS SITE, I HAVE USED IT TO CHANGE MY PASSWORD,  I HAVE USED IT TO LOG ON TO MY ACCOUNT,… I KEEP RECEIVING THE SAME MESSAGE!!
    I'm sorry, do I sound a bit frustrated?
    I CANNOT  ACTIVATE HOME SHARING ON MY APPLE TVS, IOS DEVICES,  OR THREE OTHER COMPUTERS.
    Incidental:
    I had the entire family over to watch videos I had worked on for countless hours which  I meticulously transferred from 8mm to HD then edited them using iMovie.
    They all looked at me like I was stupid! 
    If Apple would have sent out an email  stating their service was down, or that there was some kind of error it would've saved me a lot of embarrassment not to mention two hours wasted on trying to get it to work.
    BTW http://support.apple.com/kb/ts2972 Is absolutely useless.

    Problem solved – While looking elsewhere on the Internet, I ran across an article where a guy in Russia found that his security code for the credit card entered on his iTunes account was missing.
    After checking, I found my security code was missing as well. After I reentered my credit card security code, I was able to log on to the iTunes Store and also able to turn on  Home Sharing.
    I HOPE The Apple  iTunes accounts were not hacked into.  That could be a reason for the security codes beinging erased by Apple.

  • TS4526 My Apple TV home sharing is not working though it is set up on my computer. Does anyone know why?

    For some reason my Apple TV has stopped connecting to my computer, so we can no longer see movies, photo's etc. The home sharing functionality is on in my computer and we have no wifi issues.
    It has been a problem for a couple of months but worked recently when I tried changing Apple ID's, but we now have the same problem.
    Any thoughts on what could be causing this issue?
    Any help would be very much appreciated!

    Power cycle the router and ATV.
    Restart the computer.

  • Home sharing on apple tv, Home sharing on apple tv

    How do I set up home sharing on my Apple TV? It says it is on and the shared libraries show up on all the computers but not on the television

    You need to introduce the same Apple ID in the Apple TV (home sharing option, not necessary on ATV's iTunes Store) and in the iTunes' home sharing (Advanced/Turn on Home Sharing)... and both connected in the same wifi or ethernet network. It's all.

  • TS2972 Apple TV home sharing trouble

    Apple TV home sharing does not for on my MAC mini if I do not have iTunes running on my PC at the same time. How do I fix this (as I want to get rid of the PC)?

    my universal cure of issues between windows and itunes is
    uninstall everything itunes, quicktime ...
    reboot
    use regedit and search and delete everything related to itunes
    reboot
    reinstall everything itunes, quicktime.-...
    this has fixed it for me back when I used itunes under windows
    but of cause if one spend a lot of time adding album art to imported cd's and such it's a sad loss of effort

  • Home Sharing does not work. It's time for Apple to act.

    My specific question: Does anyone from Apple read these discussions *and* use the information to fix iTunes?
    My issue (and I've given up on this): Home Sharing does not work and it needs to be fixed. I use a Windows 7 based PC and can successfully access my iTunes library from my iPad, meaning all network requirements are met. However many artists and albums do not appear. I know this is not about the tagging/data for the albums.
    I found recommendations in these forums regarding the iTunes database (.itl), that this is a sign that the database is corrupted, and how to re-create it from the xml version. I used this technique and it did fix the problem - all albums and artists appeared. But within a day or so, they disappear again, meaning the .itl file is corrupted again and has to be re-created again. Also - if the .itl file is corrupted, then why does everything appear fine in iTunes? Somewhere, somehow the data are good enough to make iTunes work properly.
    Bottom line: If you can't get the basics right, then Home Sharing does not work. Some very helpful forum commenters said it could have something to do with the anti-virus software, but that is just passing the buck.  I should not have to know how to do all this. I should be able to turn on Home Sharing and enjoy the music from my iPads, iPhone, etc. Imagine you have to know how fuel injection works and be able to fix it every two days just to use your car - you should be able to turn the key and drive.
    There are more problems - I won't even get into how the album won't display properly on the iPad and other annoyances.
    Apple? Are you listening? Home Sharing does not work. It is the opposite of the image projected of easy-to-use, people-friendly products.
    I suggest you either make it work or turn off the feature.
    Joe

    If your database is constantly becoming corrupt, you have a problem on your computer, it is nothing to do with homesharing. The corrupt database does not affect iTunes because that uses another file. It's not passing the buck, by considering whether anti-virus software might be causing this, this is the sort of stuff anti-virus software does (although I'm not saying that's what it is in your case-I don't know at this stage), you can't hold Apple accountable for badly written software that you have put on your computer yourself.
    If you can't correctly identify what is causing your problem, you are never going to fix it.

  • My home sharing is not working on my apple tv

    my home sharing is not working on my apple tv, i've turned it off and put it back on but it still doesn't connect to apple tv can someone please help because it's doing my head in

    The following article(s) may help you.
    Troubleshooting Home Sharing
    Troubleshooting Wi-Fi networks and connections
    Recommended Wi-Fi settings
    Wifi Diagnostic Software (for Mac users)
    You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

  • TS2972 i can't access my home sharing in itunes ? :( when i fill up the apple i.d there's a pop-up window "Home sharing could not be activated because an error occurred (5506)" what's with that?

    i can't access my home sharing in itunes ? when i fill up the apple i.d there's a pop-up window "Home sharing could not be activated because an error occurred (5506)" what's with that?

    See:
    Troubleshooting Home Sharing
    Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

  • HT202157 New apple is not asking for the WIFI password.Home sharing is not working,i am getting Error while streaming videos from Youtube.

    I got new Apple TV 10 days back,its not asking for the WIFI password.Home sharing is not working,i am getting Error while streaming videos from Youtube.
    I can only see pics and video saved in my iphone. No other options are working.The worst part is that its not asking wifi passoword.
    Not able to connect istores and itunes.
    I cannot do software update. Can anyone help in this content?

    Thanks Brian- I am not connecting it with iphone teethering. I am using it with my DSL wifi.
    I am using it with ethernet cable then its working fine.If i am trying to use it with WIFI then its giving error.
    I tried using Netwrok testing but its giving same error.

  • HT202213 Have newest version of ITunes and a new AppleTV. ITunes File Home Sharing only shows option to turn off home sharing.  No home sharing icon and Apple TV claims home sharing is not turned on.  Where is this advanced menu?

    Cannot get home sharing to work with my new apple TV.  Have the latest version of ITunes and the apple TV is connected to my wi-fi network.  The instruction page says to go to the Advanced menu option of ITunes and choose Home Sharing.  This option does not exist.  The closest I can find is under the File option>Home Sharing where my only option is to turn off home sharing.  There is no home sharing icon and Apple TV insist that the home sharing is not turned on.
    I must be missing something obvious here.

    Cannot get home sharing to work with my new apple TV.  Have the latest version of ITunes and the apple TV is connected to my wi-fi network.  The instruction page says to go to the Advanced menu option of ITunes and choose Home Sharing.  This option does not exist.  The closest I can find is under the File option>Home Sharing where my only option is to turn off home sharing.  There is no home sharing icon and Apple TV insist that the home sharing is not turned on.
    I must be missing something obvious here.

  • Apple TV Home Sharing only detects Macbook Pro but not iPads

    Hello
    My Apple TV (2nd gen) will only detect my Macbook Pro on Home Sharing. I have two iPads (1st gen and iPad Mini) both updated to the latest iOS but they just wont show up on apple TV home sharing.
    Any thoughts?
    The software on all devices is up to date, and all devices are connected to the same network.

    Your first generation iPad is only capable of basic AirPlay, instruction for basic AirPlay are:
    Assuming both devices are on the same network and that AirPlay is not turned off on the Apple TV, then simply tap on the screen when you are watching content you wish to stream to your Apple TV, then tap the airplay icon that appears in the control bar, choose the Apple TV from the menu that appears.
    Your problems on the iPad mini, indicate a network problem at your end, perhaps the distances are too great or you have interference on your network.
    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
    Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
    There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.

  • How do I connect both a Mac and PC to Apple TV Home Sharing?

    Goal
    - I am trying to share both my PC and Mac through my Apple TV2 on the "Computers" home sharing menu.
    - These are 2 seperate iTunes accounts as they are 2 different owners of the PC and Macbook.
    - However, home sharing only allows me to have one at a time, can I not have 2 computers connected?
      (The menu is in fact plural and says "Computers" not "Computer")
    Attempt
    -I turn on home sharing on my PC with my PC iTunes account, it then shows up on the "Computers" list as PC
    -I turn on home sharing on my Mac with my Mac iTunes account, it then shows up on the "Computers" list as Mac, but it deletes the PC share
    Troubleshoot
    -So I started from scatch and connected the PC share with my PC itunes account, it shows up,
    -Then I connect the Mac home sharing with the same iTunes login as my PC, but it also erases my PC from the "Computers" list and just displays the Mac.
    Question
    -How do I connect both a Mac and PC to Apple TV Home Sharing?
    -I want them both to show up in the "Computers" list.
    -So the final result will look like this on my Apple TV menu:
    Computers
    -PC
    -Mac
    whew... I'm out of breath... I hope there is an Apple Genius out there that can help.
    Thanks!

    After retrying the home share with the SAME ITUNES ACCOUNT ON HOME SHARING I finally got it to work.

  • My Home Sharing does not work any more after latest iTunes update

    After iTunes update to 11.1.3 my Home Sharing does not work any more!
    It worked just fine for several years...
    I tryed to do everything I could find on Apple support... NOTHING works.
    Most of Apple so called updates turn out real crap...
    I am wondering whats happening to Apple?...

    Hello igor_rena,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Troubleshooting Home Sharing
    http://support.apple.com/kb/ts2972
    Best of luck,
    Mario

  • Updated itunes now home sharing does not work

    i updated my itunes from 10.2 to the new 10.3 but now my home sharing does not work. the apple tv can not see the computer..my apple tv has the latest updated software as well. any help would be appreciated.. this seems to be an on going thing with apple lately where updated software causes more hea

    Troubleshooting Home Sharing
    Troubleshooting Home Sharing with Apple TV (2nd generation)

Maybe you are looking for