Apple TV in recovery mode, Apple TV in recovery mode
Hello people,
For some odd reason every time I plug my apple tv 3rd gen into the computer it says its in recovery mode. It is not jailbroken, stolen, etc. and its on the latest software. Even after restoring it still shows the message. Can someone please help me address this issue. Thanks!
Wireless. Yes, wireless. You plug it into the TV, preferably via HDMI. Plug the power cord into the wall. Follow the instructions on the TV. There is no reason to wire it to the computer, the USB port is for servicing only.
Not to mention that it doesn't have any storage.
Similar Messages
-
To say that I am livid would be the greatest understatement EVER made in the ENTIRE history of the planet. Last night my iPhone 5 decided it would go into Recovery Mode. (That is.....a Black screen showing the iTunes logo, a white 'up' arrow and with the white cable/plug at the bottom of the screen).
(Hold onto your Samsung Galaxys people - do NOT throw/give them away when you 'update (yeh right) to an iPhone).
So I turned it off and left it off all of last night. I arrived at work this morning to 'sync/restore' it with my computer where it asked me to install the latest version of 'whatever it is the latest version of.' HOWEVER, as I do not have the administrative rights to do such things on my work computer, I was unable to do so and now I have been riding the 'Apple Merry-Go-Round' since 0630hrs (WAST). It comes up with the following message in a window on the screen:-
'The iPhone "iPhone" could not be restored. An unknown error occurred (14).'
Gee - thanks for that - I'd never have known unless I saw that little window!!!! The fact that my screen has frozen and I am unable to install, sync or restore anything kind of gives it away!!!
'Just go to the nearest Apple Store' I hear you say. That is a 'tad' hard as I work in The Pilbara Region of North West, Western Australia (for 4+ weeks at any one time) and won't be back in 'civilisation' until next Monday week (10th of Feb, 2014)........Talk about being held to ransom by technology!! I have asked other people at work (who ALL have iPhones) and when I showed them the screen (& the whole ridiculous process) they screwed their faces up as they had never seen such a thing. Some people NEVER get asked to update/install anything on their phones.....So, I have to wonder why mine 'asks me'.......constantly.
I fear that my 'Apple' is not an apple but that it is actually a 'Lemon.'
Hey 'Apple' - don't let me get a hold of you!!
Oh yeh - the opening hours actually say Sun 10:00am til 4:00pm or even 6:00pm in some places.......how convenient - when you call (them on their landline FROM a landline) you get the engaged signal!Thanks for that 'sberman' - because my iPhone is backed-up to my work computer (only at this stage) I have had to call our IT Department in Adleaide. (4 times this morning). The last guy managed to get the phone into 'DFU Mode' - no more recovery mode screen - (kind of 'asleep' perhaps) from my understanding of same. I am awaiting a call again from IT so they can get my computer to actually recognise my iPhone on the C Drive. This also happened to one of my colleagues in Newman (WA). She got so frustrated with the whole process that she bought another phone the next time she was in 'civilisation.' She hasn't had any problems since. (Cross fingers).
Thanks again, Sandra2474. -
Two weeks ago I was updating my iPhone 4 to the new software. As soon as it was done it sent my phone into recovery mode. I talked to apple support line four times and they could not figure it out. I got frustrated after two days of
Not being able to use my phone and went to the apple store and had them restore it. When that happened it of
Course deleted all my stuff on my phone. When I was talking to apple support on the phone they told
Me that my computer was not downloading mobile me or apple mobile support. I've never had problems before until I tried updating it. So now Ive tried
Reinstalling iTunes and my computer will not dl mobile me or apple mobile support. I went to their support online and followed some
Of their stuff to try to fix and disabled Something and it told me to restart my computer and so I did and now I can't find the page where it was giving me the directions for it bc when I disabled programs it somehow disabled to where I can't get on the Internet. My phone works fine now just don't have my numbers, music, apps, ringtones pictures etc. The problem is now my computer, iTunes, my Internet connection, and mobile me and apple mobile software. Please help!rjnorred wrote:
.... If I restore the phone in iTunes, will I be able to get to my Cloud data?
When Prompted in the Restore process... Choose Restore from iCloud Backup...
Full Details here > http://support.apple.com/kb/HT1414 -
i need my ipod but i have been up for hours looking up what to do and trying to fix it but i dont know waht to do it just gets stuck on the apple screen. PLEASE HELP!!!!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I am in Mavericks disk utility recovery mode as my mac book pro will not boot up & stays on the Apple grey screen . When I verify disk permissions I get
Open error 5:"input/ output error" on syst with over 50 of this messages & still counting . Disk Utility says 1 minute
But this has been going on for over 10 mins .
I can not verify disk or repair disk .
I have tried to reinstall mavericks operating system but it says my hard drive is locked which is very strange .
Does anyone know what is going on here ?
My system looks like it has been totally corrupted . Thanks AndrewCould be. The "lock" isn't actually looking for a password.
WARNING: This will completely erase the ENTIRE hard drive.
What you would need to do is boot to recovery > disk utility > select the MAIN drive on the left side > partition > change partition layout from CURRENT to 1 PARTITION > ensure on the right side it says Format : Mac OSX Extended (Journaled) then push APPLY.
Then if it will allow us, close the windows until you see the 4 options popup again and select "Reinstall Mac OS X" select the Mac HD and you should be good to go! -
Iphone 4 stuck in recovery mode, sleep button not working and Apple not helping
Hey Apple Community,
My iPhone 4 has been caused me a lot of frustration in the past week and after getting rejected from Apple Customer Service I did not know where else to turn. Sometime in January my iPhone 4's sleep/wake button stopped responding (it seemed to have gotten stuck) and in my initial call to Apple I was told there was nothing they could do for me even though I was within the 1 year warranty. I figured I could live without locking my phone, it wasn't that big of a deal to me so I simply ignored it.
However, just a few days ago my home button started being less responsive and this was clearly something I could not manage without. It was acting odd, sometimes it would work on the first try and sometimes it wouldn't do anything even after 4-5 tries. The worst part was it would automatically go to voice control even when it was sitting in my pocket. This of course caused me quite a lot of embarrassment since voice control would activate in the middle of my lectures sounding a chime and would dial a random person's number and I would open my phone to hearing someone calling my name. No fun indeed. I called apple about it last week and the nice agent told me that he had waved some sort of a fee to talk to me, I did not know I was required to pay to recieve basic customer support. He also said since I was over the one-year warranty by 7 days and because I do not have an Apple Care plan there was nothing he could do for me besides offering me a refurbished iPhone 4 for $150 as a replacement. I said thanks for the offer but that isn't exactly solving my problem. Since Apple comes out with a new phone every year and being an Apple geek I stay current with the new technology - the Apple care plan just doesn't suit me. I protect my phone in the best of cases and I have never damaged a product due to negligence, I'm not a kid anymore so I don't need to insure my products for my own stupidity.
Well just in the past few hours the demon iPhone went from making random calls to showing me a "Connect to iTunes" logo. I figured it had to be reset due to some software probelm (which meant I might not have to fork out $$$ to get the home button fixed), I gladly connected it to my laptop and now it wont seem to leave recovery mode. I have tried numerous times and it seems to complete recovery and then tell me to connect to itunes again. At this point I feel like I have lost my phone (and everything precious I had stored in it).
Of course as a business professional this is quite a set back. All my contacts, all my pictures and scans of products and documents and even the little notes that I kept on there to help me function - all gone. I haven't called Apple yet but since they were unable to help me before I am assuming there isn't much they can do now. I do not want to pay $29.99 to be able to talk to someone who will tell me I am out of luck. I am about 130 miles from the nearest Apple store so the Genius bar is out of the window. So in a last attempt to salvage this expensive piece of technology I turn to you Apple Community for suggestions. I was not able to find an email address for customer service or any method of communication to someone who could just hear me out and give me a reasonable excuse for why Apple cannot do anything for me. I always heard about the great customer service of Apple but I am surprised to see a product fail before my eyes and the manufacturer simply refusing to accept responsibility; all because I am 7 days too late. If I had dropped it or damage it through some programming experiments then I understand Apple refusing to do anything but this case is very disappointing.
I would sincerely appreciate any advice and apologize for writing a novel here, I wanted to present my case in the fullest of details.
- RazaI had the same issue (stuck in "Connect to iTunes" logo mode) and looked around for a resolution. I didn't find an answer posted anywhere. I ended up holding down the power button and the home button for about 20 seconds before it finally came back and said I had to restore it. Once restored, everything is fine.
My problem was caused when I accidentally closed the iTunes window when I was updating the software (I meant to turn off the volume as a song was playing, but clicked on the window close button instead of the pause button). I tried holding both buttons for the recommended 10 seconds several times and it didn't clear the problem. Holding both buttons for a longer period of time did the trick for me.
I hope this post is useful to others. -
my iphone 3gs died and now it wont make it past the apple logo screen so i put it in recovery mode and hooked it up to my itunes on my home computer now it will say do you want to restore this iphone i click ok but then after it exctracts the software then starts to restore the screen goes black and it shuts off then 10 seconds later it turns back on it wont make it past extracting software please help me im getting really mad plaease help. it wont restore my phone and the error message 1611 come up i dont get it.. also the lock button on my iphone is broken and only works when i squeeze the topo of the iphone together so i cant put it in DFU mode
Here is what you should do turn the device on hold the home button and the power button until the device turn off keep holding and when the device reboots release the power button but hol the home button until it shows the iTunes logo then restore it
-
Basically headline says it all, my phone is in recovery mode following a failed update through the phone and I want all my photos back. I have already read the "iOS: Unable to Update or Restore" and it indicates that when restoring through iTunes, you lose all data on the phone. I have checked my iCloud (I am a Windows7 user so uploading does not happen automatically, as I unfortunately just figured out) and it only will upload my past 30 days of photos and contacts, inline with what I've read about the cloud only storing 30 days of your past data. I really would like to get all of my photos off of my phone, I had photostream activated and most were in that stream. Is there anything I can do? I don't know what operating system is on there currently, but I have always updated my phone succesfully until today when this happened, so I'm assuming whatever is most up to date until today is the OS it has. Thank you!
When your phone is in recovery mode, it's like it crashed. The only way that you can get it out of recovery mode is by restoring, and this erases all your data as well.
You can believe what you wish by "reading all over the internet". This is Apple's technical support forum. We do know what we're talking about.
since you have very important photos on your phone, why haven't you been importing them to your computer as soon as possible after taking them? This is how the phone is meant to be used. Keeping critical data on only a device which can be easily stolen, dropped and broken is just plain foolish. Also, did you not back up your phone (as you should be doing with any computer) before attempting any operating system update? As you've now just painfully learned, updates do not always go as planned.
I'm sorry for your data loss, but let this be a very important lesson. BTW, when was the last time you backed up your computer? I'm sure you have important data on your computer. Hard drives WILL fail. -
My iPhone 5s on ios 8.1.2 is stuck at Apple logo or recovery mode.. To fix this issue, i need to update it to ios 8.2 through itunes.. I want to ask that my data i.e. Photos and other personal data would be removed after updating it or not..?
if yes then how can i save my data or get out of recovery mode.. Is there any safe mode or something like that on which i could access my data..
P.S. I have not taken any backup of my iPhone on itunes..
Please help me sort out this issue..Recovery mode doesn't mean that all your data is already lost. You only lose your data if you restore it.
When you plug the phone is into iTunes hold down the home button. iTunes may then give you the option JUST to update the software first. This should not get rid of any data.
However, if iTunes is only giving you the option to RESTORE and update, then you will lose your data I'm afraid.
Hope that helps! -
As stated in the title, I am a forensic examiner, although most of my work is on Windows devices. My problem is an iPod 5G with Touch Wheel that I received to exam, and I have not been able to get anything from conventional methods. But not really understanding enough about the Apple architecture and iPods, when I plug it into a computer, it appears to be in Recovery Mode, and calls for a Restore. The questions I have are:
1) How does the iPod get into Recovery mode
2) How to get it out of Recovery mode
3) But more importantly, what does Restore do to the device? If there happen to be items of interest (pics, videos, etc), does the restore affect them?- You can place the iPod in recovery mode by:
Recovery mode
or by using this program (there are others too)
RecBoot: Easy Way to Put iPhone into Recovery Mode
- Many internal errors in the iPod resul in the iPod going automaticlly (default) into recovery mode.
- Usual method is to restore the iPod via iTunes to get the iPod our of recovery mode.
iTunes: Backing up, updating, and restoring iOS software
Sometime RecBoot will do it if the iPod was intentionally placed in recovery mode
- Unless RecBoot or similar will get the iPod put of recovery mode the iPod will be erased. Restoring the iPod erases the iPod.
- For more inbfo on recovery mode see:
http://theiphonewiki.com/wiki/Recovery_Mode -
Ok, so here's the not so sad story. I bought an iPod Touch 2g 16g through Ebay - so forget warranties. Luckily I did not pay much. The description said it was stuck on the apple logo, so I figured it would be an easy put into recovery mode and restore problem.
Not so much.
If you plug the iPod in and charge up the battery the LCD will come to life after a while with the apple logo, then it displays the spinning wheel with the apple logo over it. That will last anywhere from 10 - 15 minutes, then the iPod will go blank for a few secs and then start up the cycle all over again.
As stated, this iPod will NOT enter either DFU or recovery mode and believe me I've tried it several times several different ways with different timings, connected via USB to a Mac, connected to a different Mac running Windows, and connected to just the charger. Nothing. Occasionally the screen might go blank while holding the power and home buttons but nothing else happens and then it starts it's usual cycle again.
Again, iPod NOT recognized by iTunes on either Mac or Windows side. Since I got off Ebay and seller didn't know much about it, I have no idea if someone tried to jailbreak this or not.
I will not put much money into this machine. So I guess my question is: does this behavior mean that the motherboard is clearly fried? Are there any software programs that might diagnose what the problem is? Could it be as simple as a fried battery?
And most importantly, is this iPod simply toast or is there anything anyone can suggest????
Really any suggestions would be greatly greatly appreciated. Seems a shame to just trash an iPod touch that might need a simple fix...
If it helps matters, I can tinker with iPods somewhat and have torn down and replaced several iPod touch 1g and 2g glass and digitizers with no problems. I'm somewhat software savvy but the whole jailbreak thing is new territory... and I can't really figure out the command in Windows or Mac terminals to list all connected devices so I have no idea if the computer even knows the iPod is there, even if iTunes doesn't. Guess that's it... ummm, please help???Nothing huh? No one's had this problem or this isn't fixable... oh well... if anybody comes up with anything I'll check in occasionally...
-
Apple iPhone 4 stuck in Recovery Mode (Error 1611). Any Suggestions
My iPhone 4 (16 GB) is in recovery mode (or DFU mode), but it seems to be stuck in it. For the last two days it has been telling me to connect to iTunes and when I do it tells me, "iTunes has detected an iPhone in recovery mode. You must restore this iPhone it can be used with iTunes". So I press restore and it asks me if I wish to Restore and Update; I agreed. I attempted the restore, but something went wrong. It goes through the "extracting software" stage fine, but when it says "Preparing iPhone for restore", the screen flashes white for a half a second or so and then it tries to start over. iTunes then leaves me with this message, "The iPhone 'iPhone' could not be restored. An unknown error occured (1611)."
I have tried to get it out of Recovery Mode several times through YouTube tutorials and other websites, but when I attempt to do this, it will just go back to the "Connect to iTunes" screen. It will not respond to anything unless it is plugged into my laptop (I'm almost certain of this, I cannot be completley sure because the screen is just black if not connected). I have tried several different USB cords, re-installed iTunes and Apple programs on my computer and even made a new user account on my laptop. (I'm using Windows 7). This phone has never been Jailbroken and nothing wrong with it as far as I'm concerned, except the occasional time the home button would not respond.
Before this happened, everything was working fine. Earlier in the week I got the Zagg InvisibleShield applied to my iPhone and everything was working great. On the night before this happened, my battery was extremely low and I used the Apple wall charger to charge it for the night (the USB cord was torn though).
Any Suggestions Would Be Appreciated!Here are Apple steps: http://support.apple.com/kb/TS3694#error1611
Make sure you have a perfect USB cable. Maybe try to charge the battery before proceeding again.
If you have Warranty or AppleCare Coverage, take iPhone to Apple for resolution.
Error 1611 has been associated with the iPhones inability to hold the Restore Mode (mode where iTunes writes to iPhone) this can be due to anything. Restore Mode does need a good functioning battery to proceed. You describe some vague battery issues.
If you do not take the iPhone to Apple for help, the next step would be battery replacement. -
Apple Mobile Device (Recovery Mode) and frozen "Connect to iTunes" screen
I have had my iPod Touch for about one year and have synced with my PC (XP) without incident during that time. Yesterday something happened while connecting with iTunes and I have not been able to find the solution on this board or others. Maybe the charge remaining in the iPod was insufficient. The iPod screen is frozen with the "Connect to iTunes" icon. I can turn it off (black screen) but as soon as it is attached to the PC or docked, the same icon reappears. I cannot make the red slider appear to shut it down.
On the PC side, as soon as I attach the iPod, it wants to install the driver for "Apple Mobile Device (Recovery Mode)". I have attempted to point it to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers find the driver, but what it wants is not there. I have completely uninstalled iTunes, Quicktime and related files; and reinstalled iTunes. I have tried every trick I can find in this forum and others to no avail. When the iPod is connected to the PC, the device manager shows Other Devices - Apple Mobile Device (Recovery Mode) with a yellow question mark and exclamation point. This device shows twice. The Apple Mobile Device USB Driver shows under Universal Serial Bus Controllers and is working properly.
I am at the end of my rope. I hope somebody that can help me will read this. Thanks.Hi
I am experiencing the same problem as the person in the first thread as follows:
"The iPod screen is frozen with the "Connect to iTunes" icon. I can turn it off (black screen) but as soon as it is attached to the PC or docked, the same icon reappears. I cannot make the red slider appear to shut it down.
On the PC side, as soon as I attach the iPod, it wants to install the driver for "Apple Mobile Device (Recovery Mode)". I have attempted to point it to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers find the driver, but what it wants is not there. I have completely uninstalled iTunes, Quicktime and related files; and reinstalled iTunes. I have tried every trick I can find in this forum and others to no avail. When the iPod is connected to the PC, the device manager shows Other Devices - Apple Mobile Device (Recovery Mode) with a yellow question mark and exclamation point. This device shows twice. The Apple Mobile Device USB Driver shows under Universal Serial Bus Controllers and is working properly."
I have tried everything I can think of and have been advised to do on the Apple Support pages but this makes no difference.
Please can someone offer a solution.
Message was edited by: WillJackThom -
Hi my iPhone 4 won't turn on . When plugged in on several different chargers the following happens . Blank screen then apple sign for a short period then it buzzes and goes blank. Have tried power button and home button but no change ,When connected to mac get message that phone is in recovery mode and that i must restore this phone before it can be used with iTunes . Is this my last resort as I have some photoessays I don't want to loose.
PPlease helpHello, Chantal105
Thank you for visiting Apple Support Communities.
If your device is in recovery mode you will need to restore the device.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Cheers,
Jason H. -
hello everyone, as I have stated above, I have an Iphone 4G realtively new, just 3 months of use. I've never dropped it, nor got it wet. The problem is that the screen just one day went black and displays the apple logo, when I do the recovery mode everyway possible the screen shows the itunes link but the pc doesn't acknowledge it.. I've tried on many pcs (windows and mac) and none respond because the device is not shown on itunes it just says "driver not found"
please what to do???Call Apple Customer Relations - 1-800-275-2273. Ask politely & firmly that you want to be transferred to Customer Relations. Tell them exactly what you stated in your post.
GOOD LUCK!
These are user-to-user forums where everyday folk (volunteers) post questions and offer answers (technical support) to each other. -
How to restore an Apple TV first generation if it does not factory restore in recovery mode?
The other day, while watching a movie, my Apple TV 1st gen just froze and became unresponsive to any remote control inputs. My intital attempts to just remove power and startup again failed and resulted in repeated crashes and renewed startups. On the discussions here ( Re: Apple TV 1st gen Factory Restore Problems ) I found out how to force restart by holding down the 'menu' key and the ' - ' key simultaneously. This brought me to the Recovery Menu.
Restart from there didn't work, only resulted in coming back to the recovery menu.
Diagnostics showed my Apple TV to be working normally.
Factory Restore immediately brought up a failure message that factory restore was not possible!
I tried this several times but always the same result. My trusted Apple TV first generation had mysteriously turned itself into a brick.
After searching the web and trying all kinds of things, I figured out how to save it. Here's how:
for reference, have a look at this webpage, but keep reading below: http://www.tweaking4all.com/home-theatre/appletv/restore-appletv-os-after-erasin g-disk/
you need a good size USB stick, mine was 4GB
the first method described didn't work for me, is time consuming, and you need an ethernet internet connection
however the second method described (no network needed) worked, but not with the file posted on the website (had wrong size)
download the disk image with the Apple OS from here: http://wiki.openelec.tv/index.php?title=Restoring_the_Apple_OS
I downloaded the Apple OS v3.0.2 file, this proved to be working
If you're on a Mac, download and install the ApplePi-Baker application from here: http://www.tweaking4all.com/hardware/raspberry-pi/macosx-apple-pi-baker/
If you're not on a Mac, follow the instructions in the thread posted in 1.
Using the ApplePi-Baker, or the other methods, restore the disk image to the USB stick; be patient, this may take a while
Unpower your Apple TV, plug in the USB stick, power up your Apple TV
Your Apple TV will now boot up from the USB stick and will install the latest OS on its harddrive
When completed, remove power, remove USB stick, power up and hold down the 'menu' and ' - ' keys simulatenously, this will bring your Apple TV into Recovery mode
Select Factory Restore
Your Apple TV will now factory restore to OS v 3.0.2
Note: This worked for me right away, but if not you may want to try the earlier OS version, see notes on the OpenElec Wiki page.
Good luck, and keep enjoying your Apple TV first gen!Based on your suggestions, I've posted an additional article on how to do this ...
http://www.tweaking4all.com/home-theatre/appletv/restore-appletv-os-offline-1stg en/
Also note that I fixed the issue with the corrupted IMG files .... the files on Tweaking4All.com now work as they are supposed to.
Thanks again James!
Maybe you are looking for
-
HT204053 How do i merge two iTunes accounts?
My Dad and i are having trouble with his iTunes accounts. notice they were plural. yes, my dad has two different apple IDs with two different passwords. this was do to a problem we had with iTunes. He has arround 50 dollars in apps on one account (du
-
How to make new images available?
Hi all, I have been asked to take a html mockup/skin and integrate it into SUN Portal server 7.2. I have not used any Java portal technology before although I am skilled in JBoss/Tomcat etc. My initial attempt is just to get the banner replaced in de
-
Hi All, I am pulling data from SQL server(view) using WCF-SQL adapter, in DEV it's working fine and in test following is the error I have checked the credentials and server name all are fine, But i couldn't figure out the issue. Thanks in Advace Recl
-
Hi, I have an external source plugged into my Audigy 2's line-in. However, the sound fcrom it is so very quiet! If I turn all volumes up I can barely hear it. Now, this *used* to work OK before I re-installed Windows and the Audigy drivers. Since the
-
Re-syncing after re-installation of iTunes (rebuild of PC)
I've just rebuild my PC after a near fatal crash.....all good though - phew BUT, this will be the 1st time I have synched my iPhone to a new installation of iTunes - reading the setting on the synch control panel, it seems to be saying that if I sync