Apple TV / iphone remote

Ive just set up and synced ATV with my PC (not Mac) and tried to use the remote App on my iphone to control it - the remote works my PC and plays music from my library but it doesn't play through Apple TV?
Is there a way of controlling ATV with my iphone?

Thanks but ive tried that the option isnt highlighted on the remote page for some reason

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IPhone "Remote" App for Apple TV Has Become Sluggish, Slow to Respond

(Earlier today I posted this question on the "iPhone" section of this thread but perhaps it's more appropriate here.)
I've searched this and other forums and have yet to see the issue I'm having addressed. After successfully installing and using the iPhone "Remote" app to control my Apple TV, its performance has become erratic. While selecting and/or swiping actions were instantaneous, they're now delayed, sometimes by four or five seconds. My Apple IR remote still works perfectly. Also, the Remote app on my iPhone works fine on the TV set up in various Apple Stores I've visited. A clue that may be relevant is that my RF Dish receiver remote is a bit slow now, too, although not as bad as the WiFi-driven iPhone Remote app. It seems that something in the room is creating these problems (there are no fluorescent lights) and all worked fine months ago. Anyone have any ideas on what might be causing this?

ok well it seems unlikely that your issue is with the appletv itself.
could well be wifi interference.
any cordless phones or cordless doorbells, or any new cars turned up close by with remote car alarms, or a new microwave (or old one starting to fail) ? all this sort of stuff can kill wifi.

My Apple Earphones with Remote and Mic White For iPhone says: made in vietnam. i want to know if they are OEM?

My Apple Earphones with Remote and Mic White For iPhone says: made in vietnam right in the cord. i want to know if they are OEM? here my email: [email protected], thanks.

Accidental damage is not covered under the warranty but if possible to reset the screen without causing additional damage, the Apple Store should do this without charging for it.

Using iPhone Remote on Apple TV

i cannot use my Apple iPhone remote on Apple TV because my home sharing account is listed under a non iCloud account on my ATV and under my iCloud account on my iPhone.
I use my Apple ID non iCloud account for all my content purchases with the iTunes Store. However, my photos, iCloud storage and most other services are under my iCloud account. My iCloud login is what I list on both on iPhone and Apple TV, but the home sharing is linked to my Apple ID on my Apple TV and to my iCloud login on my iPhone. how do I set it up so that they are both listed as one without losing access to my iTunes content under my Apple ID or photos, storage and other non-purchased content under my iCloud login.

You don't need itunes open to play content from your tv using the remote app, however if your tv streams its content from itunes then you will need itunes open before your tv can play that content, this applies whether you use the included remote or the remote app.

IPhone Remote crashes Apple TV

0. Make sure iPhone/iPod Touch is not on the local wireless network.
1. Turn on television.
2. Turn on Apple TV.
3. Use Apple TV's remote to begin playing music.
4. Turn off television.
5. Bring iPhone/iPod Touch onto the local wireless network.
6. Start iPhone OS AppStore's Remote application.
7. Happily control Apple TV: browse/play music for some time.
8. Turn television back on.
After step 8, Apple TV's video display is either frozen, though the music continues to play, or the music halts and by the time the TV comes up all I see is the silver Apple logo as the device restarts. Very rarely the Apple TV recovers, but most often it crashes.
Anyone else having this problem?

Sorry, I'd interpreted your diagnostic routine as your user routine, it does make more sense in that case.
I think it's likely fair to say that it's not an HDMI issue if your problems have only appeared as a result of using the remote application, although if the problem occurred after a software upgrade or happens when you aren't using the remote application, I think it something you should consider. There are quite a few people who have HDMI issues, some very infrequently and some a little more often, I thought it worth asking.
I don't suppose for a moment  would describe their application as a novelty, but I guess I think that way. It does introduce some functionality for searches, but it doesn't control all aspects of the tv such as photos and the like, so it certainly cannot replace the original remote. Add to that, unlike the control of itunes which seems to be a very useful feature especially with the added function of being able to turn on and off remote speakers, controlling a visual device from anywhere but the room in which it is located (the room where the original would be anyway) seems like a novelty to me.
As for others who have issues with the remote app and the tv, you can add me to that list, I have had the tv freeze while using the remote, not so often admittedly, but then I haven't used the remote app so often with the tv anyway. Of note though these issues have not involved turning the tv on or off, so there does seem a little bugginess when using these products together.

Use 2nd gen apple tv and remote control app on iphones and ipad. We can control some functions on the apple tv but unable to purchase, access such controls as reset, restart, turn off home sharing, etc. Home sharing stuck on old apple ID. Please help.

Use 2nd gen apple tv and remote control app on iphones and ipad. We can control some functions on the apple tv but unable to purchase, access such controls as reset, restart, turn off home sharing, etc. Home sharing stuck on old apple ID. Please help.

That is why I said to restore via iTunes, did you check the link?
This will put it back to factory settings and you can set it up with the new ID once you reconnect with your HDTV. This is not done via ethernet, as per the link you need to connect to the computer via micro usb. You cannot bypass home sharing.
FYI: An Apple ID cannot be deleted so the old one would still exist (even if you no longer use the email account it is associated with).

IPhone Remote Won't Stay Connected to Apple TV

I have an apple tv, iphone 3gs and ipod touch first gen.
I am having many issues using either the ipod or iphone as the remote.
When I have connected to the the apple tv itunes library with the iphone's remote app it works fine. But as soon as either the apple tv or iphone fall asleep, turn off or disconnect they lose each other. I then cannot re-connect to the apple tv's itunes library. I am still able to connect to another itunes library but not the apple tv.
The only way I can manage to connect to the apple tv library with the iphone again is by resetting both devices and unpairing them. Then I am able to put the four digit code in again, works fine untill it goes to sleep. A big circle!
I have installed the app on my first gen ipod touch, however the app just won't open. I have purchased the 3.0 software for the touch, but the app doesn't work on it.
I am very much at a loss.
I would appreciate any help or tips. I have tried opening the two ports apple suggests opening. However that does not help.
Thanks,
Syd

I too have the same issue. I could connect to either iTunes or Apple TV, but as soon as I got out of one or the other I could never get it to connect to the library. I spent hours messing with my router, and nothing worked.
I did notice that my iPod Touch (which is running 3.0 firmware) had no problems at all connecting to either libraries. So I knew it wasn't a firewall issue.
The only think I found to work (and was the easiest workaround) was to go on the iPhone Settings > Wi-Fi and turn off Wi-Fi for about 10 seconds. After turning it back on and the phone reconnected to the Wi-Fi network, I could immediately connect to Apple TV or iTunes. But as soon as I got out, the problem happened again.
I definitelly think there is some TCP/IP bug in the software that isn't meshing with the iPhone 3.1.2 firmware.
I hope this helps.

IPhone remote app no longer working after iPhone update to version 4.2.1

I have 4 apple TV generation 3 devices. I have had these (and some older Apple TV 2 devices) for a number of years.
I have home sharing enabled on all the TV devices and use the iPhone remote app or the iPad remote app to control them.
After the update to version 4.2.1 my iPhone (and my wifes) can no longer see any of the apple TV devices and I get the message
"Turn on Home Sharing in iTunes on your computer or on Apple TV using the account $my account"
Home sharing is turned on on the iPhone devices (I have disabled it and re-enabled it and re-signed in to prove this as well as re-downloading the remote app direct from the app store)
Home sharing is enabled on all the Apple TV devices
I know this is working as the iPads can still see the Apple TV devices, but the iPhone 5s's both myself and my wife have cannot see them.
This has worked fine for years but after the 4.2.1 update the iPhone is unable to interact at all as if home sharing is not enabled.
I've one through the trouble shooting guides on the support pages but they don't do anything, and I didn't expect them to as I know home sharing is setup just fine as a.) it was working b.) the iPads are still working with the apple TV's
Suggestions ?

Update:
Issue is still occuring, after resetting wireless router.
Router: Netgear WNDR3400, SSID's turned off, WMM is enabled.

IPhone Remote app hangs on Verifying Remote Password

When connecting to iTunes 7.7 Mac or PC from an iPhone 3G using the Remote app iTunes wont accept the passcode that the iPhone displays. It just hangs after entering the 4 digits, times out and request them again.
What I've found is that this seems to only happen if you access iTunes via an Apple Extreme - if I go via a non Apple WiFi access point it works fine every time. Web access etc from the iPhone via the Extreme seems fine. Both PC's are connected to the network via wired connections , one via the inbuilt (non GB) switch on the Extreme. . If I enable the inbuilt WiFi on the Mac it seems to work OK too via the adhoc. However switching back to wired it fails again , unless it's via the non Apple access point. I don't believe this is a firewall issue.
null

I too have spent a lot of time trying to get this working and so far I've had success. I'm running iTunes 8.0.2.22 on 64-bit Windows 7 Beta Build 7000. Some of what I did was taken from another reply to this thread and I'm not sure exactly what did it, but I had tried everything I could think of. Here are the steps I took:
* Reset router
* Ensuring media sharing was on in Control Panel/Network and Sharing Center
* Removing the remote app from the iphone and then reinstalling from the app store DIRECTLY on iPhone
* Added Inbound AND Outbound firewall rules (Windows Firewall\Advanced Settings) for TCP AND UDP ports 3689 and 5353
* Added Inbound AND Outbound firewall rules for Bonjour AND iTunes applications
* Reboot computer
* Launch remote app on iPhone and bring it to the 4 digit code screen
* Launch iTunes
So far so good. The configuration has been working since I completed all of those steps even once the iPhone has been powered off and back on. Some of those steps might not be needed but I was at a complete loss as to why iPhone Remote wouldn't work so I went overkill with the troubleshooting.

Iphone Remote App with Linksys having problems

Okay I have a Linksys Wirless Router, my Laptop and iphone connect to the linksys via wireless using WPA, the wireless works great, I get my iphone hooked to the wireless network .. check stocks, weather, google around.. all that works !
I use my Remote App on my iphone and sweet that works too ... connects to my library shows my playlist on itunes .. I can play rewind, skip - everything works .. for about 3 - 4 minutes ...:( I play the songs i want click on skip a couple and boom, within 3-4 minutes my entire wireless network is down !
my linksys goes into a frenzy ... If i leave the remote app alone .. my linksys would run just fine forever ... 3 - 4 minutes into using my iphone remote app and my wireless networks toast ... anyone here having the same issue ?
I have a airport express that I plan to use as my default wireless router (replacing my linksys) to see if apples own wirless router has this problem as well ..
I sure hope not ... will keep posted .. but let me know if anyone is experiencing the same problem and if there is a fix ...

Hi,
Since I upgraded the Remote software to version 1.3.3 (4) it seems that when I'm browsing the music Library of my Apple TV, I can click on any artist and or album. So far so good, but after selecting, the tracktitle is shown on top of the screen, but the track is not loaded and cannot be played.
If I unplug my Apple TV then it works again, but after browsing and changing tracks 1 or 2 times, the bug occurs again.
Martijn I've read your the post and tried to delete the songs/artists that have the word 'Edit' in it, re-synchronized the apple TV with my iTunes Library, but no luck for me.

How does the Apple Headphones with Remote Replacement Program non-return fee work?

I have a pair of Apple In-Ear Headphones with Remote and Mic that I purchased a year ago. According to the "Apple Headphones with Remote Replacement Program", http://www.apple.com/support/headphones/replacementprogram/, these headphones are also covered in the program. Currently, there are some issues with my headphone's remote, as it is extremely unresponsive. I don't know how Apple determines the headphone's purchase date, but their online service request page accepts my iPhone's serial number. Is there any way that i could ensure that Apple's willing to replace the headphones for free (E.g. mailing my current ones in first) because the non-return fee is basically its retail price. I do not live in the US so I can't go and exchange at an Apple Retail Store. Thanks in advance.

I would just bring them into your local Apple Store/Genius Bar and ask.
B-rock

Trouble-shooting no sound through the right side of Apple earphones with remote...

Hope this story of trouble-shooting this problem helps someone in the future.
For some strange reason, when I listened to a podcast using the Music app through the Apple earphones with remote on my iPhone 4, the right side has no sound. However, when I pull the earphone plug out one notch, I get sound from both sides, but the remote controls no longer work. At that point, I was sure I had a hardware problem, but where it lay-- earphones or iPhone 4, I didn't know.
1. For my first step, I tried the earphones with another iPhone 4, and got the exact same results. That convinced me that it was a problem with the earphones, but then I tried them on our iPad and they worked fine!
2. That ruled out the earphones and got me wondering if both iPhone 4's earphone jacks were flakey or misbehaving. I had read about the old fuzz in the jack problem, so I used an air blower to clean it out, but it made no difference. I still figured that maybe both jacks were stressed in some way, although two of them?
3. Then I read that some people found different apps worked--and even specifically that running Skype could solve things. That didn't work. However, it led me to try various streaming apps (e.g., Portal to the Universe, NPR) and everything was fine-- sound from both sides and remote controls fully functional.
At that point, I was convinced there was something odd going on with the Music app.
4. Finally, it occurred to me to try other podcasts-- and even other episodes of the particular podcast. They all worked fine.
So, it ended up being one particular podcast-- and, while I still do not know why, it means that the earphones, the headphone jack, the iPhones are all in fine shape! Yay!
In any event, the bottom-line is that it's really smart to consider *all* the variables that could be affecting the situation--especially the most obvious ones that you wouldn't even think about it. As it turned out, in my case, I had tested the very same podcast on both iPhones, so no wonder I got the very same results!

I think you're right-- however, I always thought that mono recordings played through both ears--always worked that way on my old stereo system!
This podcast does that, too, but only if one pulls the plug out a bit! That's what's confusing to me. Why does it change from both ears to only one ear depending on far the plug is pushed in? (And especially as it behaves opposite what one would expect-- both ears when not plugged in all the way-- only 1 when fully embedded!)

Does the iPhone Remote control a Mac mini in the same way as ATV?

My ATV1 has packed in.
Rather than having my MBP switched on just to listen to music through a new ATV to my hifi I am thinking of using a Mac Mini in the same way as ATV1.
Does the iPhone Remote work with the Mini the same way as it does with the ATV or do you need to use a mouse and switch on the screen?

If intending to use the Mini s a home theater system,
you may want to consider getting Rowmote or Rowmote Pro
app for the iPhone and the companion app for the Mac.
Not only will you get Apple Remote functionality, but
you will also get trackpad and keyboard functionality
as well. This will make it even easier to navigate the
Mini on the TV.

I erased my iphone remotely from icloud on PC by fault then i found a message on the iphone that this iphone is lost and i cannot open it or restore, what can i do to re-open it??

I erased my iphone remotely from icloud on PC by fault then i found a message on the iphone that this iphone is lost and i cannot open it or restore, what can i do to re-open it??

Hello Abanoub Usama,
The following article provides details the steps necessary for restoring access to your device.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/TS4515
Cheers,
Allen

It would be great to be able to see itunes for the appletv via iphone remot

I use a projector -- it would be great to be able to see the itunes from the iphone remote - that way I could rent movies, download podcasts, buy & listen to music without having to turn on the projector!

It's one of those little annoyances you find in AV setups all the time, not just with AppleTV.
I assume you're connected via HDMI. Does the remote still work if connected via component? Would let you play (fine for music) but not browse or purchase.
Send an enhancement request to:
http://www.apple.com/feedback/appletv.html
There needs to be some kind of 'allow iPhone/iPod Touch remote control when display turned off (HDMI)', and an enhancement to the rmote app itself.
AC

Apple TV / iphone remote

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