Apple tv is connected to the network but won't connect to internet?

My apple tv 3 is connected to our wireless network but will not connect to the internet.  I also cannot turn on home sharing.  All the other wireless devices in our house have no problem with the internet.  I have hooked the apple tv up to the computer and restored the factory defaults but that did not help.  Any suggestions?

have you tried connecting using ethernet to see if it's a wifi issue ?
and have you verified that the required ports are allowed on the network ?
TCP and UDP ports and protocols used by Apple TV - Apple Support
TCP and UDP ports used by Apple software products - Apple Support

Similar Messages

  • When i try to sign on to istore it says im not connected to the network but i am connected to the network

    when i try to sign on to istore it says im not connected to the network but i am an i cant sign on

    Hello patirots,
    If you cannot connect to the iTunes Store, I reviewing the steps in the following article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Thank you for using Apple Support Communities.
    Best,
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  • Not able to connect to wifi using iPhone 4 with OS5, sees the network but won't connect.

    Recently upgraded my iPhone 4 to the OS5 and I keep having sporadic issues with connecting to my home wifi, it sees the network but never connects.  I turned of Location Services and Cellular Data for that had worked sometimes, but now it just keeps spining and never connects.  I tried to reset network settings, reset my wifi router and reset my phone and nothing, it will connect at my church for example and other places but not at home.  I have MAC addressing security set on my router and I verified my iPhone MAC address is authorized.  Any other suggestions?

    Try restarting your router first, turn it off for a minute then back on. then go to settings on your phone, then wifi, tap on the blue arrow to the right of your wifi 's  name, then tap forget this network. Then go to the home screen, Then hold the home and off button down until the apple symbol comes up. Then go back into wifi and try to connect.

  • IPhone 5 Wi-Fi problems: "sees" the network, but won't connect

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    Try restarting your router first, turn it off for a minute then back on. then go to settings on your phone, then wifi, tap on the blue arrow to the right of your wifi 's  name, then tap forget this network. Then go to the home screen, Then hold the home and off button down until the apple symbol comes up. Then go back into wifi and try to connect.

  • After connecting to Bluetooth keyboard, iPad 2 will not connect to Internet (wifi) at all. Wifi is ok, have tried turning off bltooth, wifi on iPad. It sees the network but won't connect.  Help?  Have also reset network settings etc

    My iPad wifi was working great until I I connected it by Bluetooth to a keyboard (zagg).  It was the first time I'd used Bluetooth
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    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
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    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
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    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130?tstart=60
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    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
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  • My mac can see the network but won't connect to the server

    I have an intel Imac.  The network connect is working but very squirrelly.  I see most objects on the network.  I can see the server but it will not let me connect.
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    Probably nothign to do with your iMac or OS X, have you attempted resetting your router? Also you haven't stated what messages you are getting or any other information. If this is at your work then I'd suggest contacting your IT support person, the connection to your network may be on their end.

  • Rebooted my WRT160N, now my laptop connects to my network but won't connect to the internet

    I forgot my original network password so I rebooted my wirless router, now my computer reconizes my home's wireless network and connects to it (accepted the new password and everything), but when I open my browser it can't connect to the internet. My internet connection still works when I plug my laptop directly into my cable modem, and my laptop says I'm connected to my wireless network, so I don't know what the problem is here.
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    Thank You
    Solved!
    Go to Solution.

    Go here to verify your cable setup.

  • I had to move my modem and router, when I reconnected them my desktop connected fine but I can not get the iPad to connect to the internet.  It recognizes the network but won't connect to internet.

    I recently had to unplug my router and modem.  When I reconnected and rest them my desktop computer connected finr but I am having trouble getting my ipad to reconnect.

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    Additional things to try.
    Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    On your iPad go to Settings > General > Reset > Reset network settings and see if that enables you to connect.
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     Cheers, Tom

  • Just got a new Airport Express to replace an old ond that dropped off a lot. Works great with various Apple and Androids but Win 8 computer sees the network but can't connect.

    Just got a new Airport Express to replace an old one that dropped off all the time. The new one works with various Apple and Android devices but will not connect to Wen 8 computer. The computer sees the network but can't connect.

    Hello lucky3480;
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  • Apple TV connects to the network but cannot connect to the internet.

    Apple TV connects to the network but cannot connect to the internet. Works on other Apple TV's we have just not this new one. Defective???  Thank you!

    This might help:
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  • I installed a new wifi router and airport will not connect automatically to it. It sees the network but will not connect unless I tell it to.

    I installed a new wifi router and airport will not connect automatically to it. It sees the network but will not connect unless I tell it to. I can't find anywhere in the utility or network preferences that will allow me to choose this router as the default. How do I fix this? BTW I'm using Lion.

    Are there any previous networks that you have used that have the same password as Molly?  YES
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    Click OK, then click Apply
    Open KeyChain Access and look for a listing of any old networks that you no longer need. Click to highlight the name of the network, then click the Delete Key on your computer.
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  • I try to connect to wifi in hotel. It shows its connected to the network but it never takes me to sign on screen and will not connect even though wifi shows full bars

    I try to connect to wifi in hotel. It shows its connected to the network but it never takes me to sign on screen and will not connect even though wifi shows full bars

    Have you tried clearing Safari? Clear Safari, close Safari completely and reboot your iPad. Try again.
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    If you are running iOS 5 or iOS 6 you close apps like this. Tap the home button once. Then tap the home button twice and the recents tray will appear at the bottom of the screen. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button twice.
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  • My apple tv is connected to the network, how do i connect it to my mac

    my apple tv is connected to the network, but i am unable to connect my mac to it. help please...

    Have you turned on Home Sharing etc?

  • Unable to receive internet connection over wifi connection.  Shows that I am connected to the network, but do not have internet access.  Checked my firewall and turned it off.  What else am I missing or should be doing differently?

    Unable to receive internet connection over wifi connection.  Shows that I am connected to the network, but do not have internet access.  Checked my firewall and turned it off.  What else am I missing or should be doing differently?

    You might want to try resetting your router and your modem - just unplug the cords, leave them unplugged for about 3-5 minutes and then replug the modem and then the router in that order.
    This may or may not correct your problem - call back if it doesn't.
    Clinton

  • I'm connected to the network, but still can't get online!

    I use airport to connect to the internet in my home. I have a very strong signal and my computer says I'm connected to the network, but I still can't connect to the internet. It just stopped working. Running diagnostics doesn't help- it just tells me to restart the device, which I've done over and over to no avail.
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    Am a newbie but somethings may work here, Go to dock preferences and to network and to your airport connection window.
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    iMac   Mac OS X (10.4.10)  

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