Apple TV is locked up

My Apple TV is locked on the home screen. Can't restart.  How do you turn it off with remote

Pull the power cord...
Wait 10-15 seconds.
Plug the ATV back in.

Similar Messages

  • My Apple ID is locked for 90 days and can't even purchase anything

    I had my personal Apple ID and I made an second Apple ID for my business. I logged into my iphone6 with that second business apple ID - this apple ID has no credit card information at all. then I tried to log into my personal previous apple ID - this account was locked for 90 days and I can't even re-download my previous purchases anymore. There was a NO NOTIFICATION before I made a second account about this situation and I really do not know what can I do next.

    Contact Apple Support
    https://getsupport.apple.com/GetproductgroupList.action
    BTW, Apple content is locked to the original Apple ID that purchased it and cannot be merged or transferred to another Apple ID

  • My apple id was locked because of security questions. Is there a way I can unlock those and change my answers to  security questions

    Help guys! My apple ID was locked. What should I do?

    Hi applebb,
    Here's a link with instructions for both if you do have a rescue email address, and if you do not have one:
    https://discussions.apple.com/thread/4286784
    Hope this helps!
    Cheers,
    GB

  • What happens if I buy a phone off eBay and it says Apple ID is locked is there a way you guys can fix it

    I found a phone on eBay and AT&T told me if I find a phone they can change it for me but it says Apple ID is locked

    Only the owner who created the Apple ID activation lock can unlock it. If you don't know or cannot contact the prior owner, then the device is useless.
    And, we can't unlock it nor can Apple.

  • HT3180 MY Apple TV has locked up

    MY Apple TV has locked up.  I have unplugged everything waited over 10 minutes and re attached.  Then I went on line and learned how to restart using down and menu on remote.  It seemed to restart only to end up in same locked up screeen.  please help

    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    Connect the micro USB cable to the Apple TV and to your computer.
    Reconnect the power cable (only for Apple TV 3)
    Open iTunes.
    Select your Apple TV in the Devices list, and then click Restore.
    (You may already have a micro USB cable if you have a camera or other digital device)

  • Hi, my apple account is locked. I can't receive the verification email and I forgot the answers to the verification questions. I can't reset my account now. Please help me. Thank you very much.

    Hi, my apple account is locked. I can't receive the verification email and I forgot the answers to the verification questions. I can't reset my account now. Please help me. Thank you very much.

    After two years? No, not likely you are going to get it. Try contacting iTunes support: https://getsupport.apple.com/Issues.action

  • HT5570 my friend apple id is locked ' how we can unlock it ?

    my friend have iphone 4s
    he has a bill from cellcom company in israel
    name hosam ismael
    this apple ID  locked and he cant use his iphone
    we try to unlock it in the site "MANAGE MY ID"
    i cant and its stay locked
    he dont understand english so he ask me to send this messege to u
    we hope u can help us to unlock the ID and change it
    <Personal Information Edited by Host>

    if my apple id is locked how can i lock it?

  • My Apple ID is locked on the iPad - who do I call to fix it?

    My Apple ID is locked on the iPad - who do I call to fix it?

    Do you mean that it's been disabled ? If so try the links on this page http://www.apple.com/support/appleid/

  • My apple ID is locked how to unlock it

    my apple id is locked how to unlock it

    Hi There
    Apple has locked it for security reasons
    you may have Too many attempted sign ins
    If so or not, reset your password
    Regards

  • My apple id is locked out

    my apple id is locked out & i don't have the  two-step verification code, what can i do ?

    Try contacting the stores support staff, all the same staff, at http://www.apple.com/emea/support/itunes/contact.html

  • It says my Apple ID is locked and I can't buy anything

    It says my Apple ID is locked and then I can't buy anything

    If changing your password does not work, then contact itunes support.

  • My apple id is locked! and no authentication email to reset it!

    hi, my apple id is locked! and i'm not able to reset it because i'm not receiving the authentication email! i asked for it several times but i didn't get it. Unfortunately i have forgotten my security answers!

    Call AppleCare and ask to talk to Account Security, or:
    Go here, ask for assistance:
    https://getsupport.apple.com/GetproductgroupList.action

  • TS3297 Apple ID is locked and unable to make purchases

    When I try to puchase an Album I get an error that says "Apple ID is locked and unable to make purchases"

    Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    If it then works on your computer's iTunes but not your iPad then try logging out of your account on the iPad by tapping on the id in Settings > Settings > iTunes & App Stores and then log back in and see if that 'refreshes' the account on it

  • My apple account got locked what do I do

    My iPhones apple account got locked because I forgot my questions what do I do to get it unlocked

    Locked? Does it say it has been disabled?
    You can log into appleid.apple.com and it might unlock it. If it doesnt, then it might be for security reasons and you need to contact Apple Support to get it unlocked by calling 1-800-MYAPPLE.

  • My apple ID got locked

    my Apple ID got locked and i am not able to purchase anything i need help on that

    Please don't create multiple posts regarding your issue.
    Apple ID security issues -
    Call Apple Care and ask for the Account Security Team.
    iTunes Support -
    http://www.apple.com/support/itunes/

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