Apple tv is not working: "an error occurred loading this content. Try again later". Any idea?

My apple tv is not working. I have rented 4 movies and I cannot open any of them. My Apple TV is located in USA. Anywy I am traveling at the moment outside US, but cannot watch my rented movies. I get the following error message: "an error occurred loading this content. Try again later". Any idea? What is the solution for this issue?

I have 4-5 mbps for Downloads. It works fine when opening websites and downloading large files from the Internet. I have set-up my IP to "automatically" as you suggested, even though I believe this was the default setting.
I changed the resolution in Settings > Itunes Store > Video Resolution from 1080p to 720p. Then I rented again "Salmon Fishing in the Yemen", (but now using HD 720p) and I get exactly the same error.
Then I changed it to Standard Definition and now is working. Basically what I have found out is that if I rent movies in HD 1080p or HD 720p it will simply not work.
I believe 4-5 mbps is very fast internet connection, so the errors above should not be appearing.
Feedback for Apple TV developers is to show estimated time for full downloads when using 1080p or 720p so the user can understand what is going on. Very frustrating as I just bought the Apple TV for watching HD movies. I have a 55" HD Sony Bravia tv ready to be used... !!!

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HT1551 When streaming a movie or tv show it stops after a short time and does not complete the streaming. comes up as an error occurred loading this content try again later

When Streaming a movie or tv show it stops after a short time and does not finish downloading. We watch the TV show or movie than nothing !!!
a message comes up An error occurred loading this content try again later. We have unplugged everything rebooted several times and nothing
helps. It was working fine until we did a upgrade that showed up on the Apple TV.
modle A1427 3rd generation
Any help would be GREATLY appreciated Nothing on regular TV miss my Apple TV stuff !!!!

Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
Reset the Apple TV (Settings > General > Reset > Reset all settings)
Restore the Apple TV (Settings > General > Reset > Restore)

Airplay from ipad 1 gen to ATV 3 gen "an error occurred loading this content try again later"

Hi everyone!,
I just bought a new Apple tv 3 gen which is great.
My situation is the next. I have an add hoc wifi which obviously cant connect with my ATV cause ATV doesnt have browser to set user password. This connection is not quite fast, so problem added to the previous. The thing is that I want to use my ipad 1 gen to airplay content to the apple tv. It works great with pictures and even music (my own library or spotify streamed music).
The problem comes when I try to airplay video from youtube or embedded video from safari so it keeps saying "an error occurred loading this content try again later".
I tried with my iphone 6 and with an iphone 5 and the same, no video from youtube nor web.
If I try to airplay a video that is inside my phone, it works flawlessly.
the specs say that you need at least 6mb connection, but that seems to stream directly from the ATV cause ATV doesn't have hd to store data, but my ipad streams it and plays it like a charm, but when I airplay to the apple tv got the problem.
I also can stream video from my old mac mini through the network using airparrot but it doesn't allow me to send audio, seems to be problems sending audio and video while streaming..
Any help?
does anyone solved it?
thanks in an advance!

Two problems seems to be causing this:
1- My poor download connection. Testing its speed barely reaches 1.5 download speed, though it's enough to stream movies with ipad, or computers.
2- the router I have connected to my antenna to create my own network. it is a normal 150 mbps tp-link range extender which is used to create a wifi. This 150 mbps might be much more than a half.
I have tried with a 300 mbps router and now I don´t get the error, but it seems that streaming with my ipad and airplay to the apple tv overloads the network and it loads quite slow in my atv.

How do I request a refund for a movie after receiving the "An error occurred loading this content. try again later." error?

I watched the first 11 minutes of a movie, paused and then when I tried to play again recieved the error - An error occurred loading this content. try again later. No amount of retrying later fixed the problem. I will not be able to finish watching the movie within the required 24hour window so would like to request a refund. Can anyone provide any guidance on how I go about that? Thanks.

Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

TS2972 An error occurred loading this content try again later

I get this error constantly while trying to watch content on my Apple TV. I have changed my Apple ID, reset to factory settings, rebooted my Mac, stood on my head and threatened the device with violence. Nothing allows me to watch content I have paid for. What is causing this? How long to wait until "later" is reached and I can try again? I have already expired one rental without watching it, so this is also costing me money. So Apple - how to fix? Does anyone have any suggestions what other voodoo I can use to fix this? If it helps, I have not changed anything in the past few days and I am operating the latest software. A clue may be that I can see the names if everything in the library, but I cannot see cover art.
Help appreciated
David

He said he was RENTING a movie NOT downloading YouTube.
I have the same problem. Brand new ATV, and I cant get a update and I get this error when I tried to watch a rented movie. I will try the restarting options.

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I was given these steps to follow when I had a similar problem:
1) Quit iTunes. 2) Follow the instructions for the appropriate operating system in this article: http://support.apple.com/kb/TS1597 3) After removing the SC Info folder, reopen iTunes. 4) Choose Check for Available Downloads from the Store menu. 5) If prompted, enter your account name and password, then click the Check button. 6) After the movie finishes downloading, choose Authorize Computer from the Store menu. 7) Enter your account name and password, then click the Authorize button.

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Recently I moved and switched my homeshare library from my Mac to a Window8 PC. I'm running the same network equipent, but the bandwidth to the internet was less in the new place then the old one so I wanted to store more on the PC. My bandwidth to the internet is slow at times so I like to download to my PC and watch the shows on my appletv. I thought it might be a Windows 8 issue, but I powered up my Mac Pro (2008) again and it has the same problem. I thought it might be a WIFI issue so I ran network wires, same issue. The only new thing I can think that happened was the apple tvs recently took a SW update, I'm not sure what version they had before. (tend not too look at versions when things are working).
What I know:
All the shows play fine when I stream. (they can just take a 5-10m to start due to internet bandwidth, but they play fine).
Some shows play fine with homesharing (I have found no common thread between ones that do and don't).
All shows play fine on my PC in iTunes
Between my 2 AppleTvs (both running version 6.1) It is consistent which shows will play in home sharing and which will not. There have been a couple shows that will play on one but not the other and a couple shows that won't play one day but will the next day.
I have tried playing a show that will not play over and over for 10m. The status remains the same.
If the show has an option to resume playing or start from beginning. I'll be asked "Resume/Start over" first then be told "An error occurred loading this content"
The first time I try and play a show it takes 5-10 seconds to give me an error, repeat attempts typically take < 1 second to show the error.
Most shows on both my AppleTVs with home sharing return an error "An error occurred loading this content". I've tried running network wires, rebooting, holding menu and shift down to reboot, pulling power. I have examined the files that play versus ones that do not and they all appear to be in good working order. As an example. Episode 1, Season 2 of Big bang theroy plays fine, but Eposodes 2-5 don't, but then Episodes 6-8 do play ok. I find the same problem with Movies and Music Videos.
Setup Facts:
Asus Wireless Router is connected to my DSL modem into the Ausus router WAN port. The ASUS router creates a network 192.168.1.X my DSL has a 192.168.0.1 IP address.
On the AppleTV it has a valid IP address and I'm fairly confident the network is ok since I have NO issues streaming any shows from the internet via Music, TV shows, Movies, Hulu, Netflicks, etc.
PC is running Windows 8 and I've disabled all power reduction settings to be always ON. (Again some shows play fine, the ones that play seem to always play). Running itunes version 11.1.5.5
All the shows are ones I've downloaded iTunes. None of the shows are handbraked home videos.
AppleTV version 6.1 for both AppleTVs.
What I've tried:
Power Clearing Devices
Switching locations of Apple TV with different TVs
Trying Mac Pro and Windows 8 Home Shares
WiFi and networked
Changing HDMI Cables.
Every TV I have, 1: Sony (new), 1 LG (about 2 yers old), 1 Samsung (about 5 years old).
Any Adivce?

I have it working now.. BUT I still don't have 100% on both appleTVs. I'd guess it's closer to 99% (which is a huge improvement).
What I've done since:
First I verified that I had open on my firewall the correct ports. I use AVG Internet security so verified I had it setup ok. (this was after I tried a few times with it off). (this produced no improvement)
TCP
direction both ways
local ports 3689
remove port(s): all
remote addresses:all
UDP
direction both ways
local ports 5353
remove port(s): all
remote addresses:all
Might have been over kill, but I assigned both AppleTVs a fixed IP 192.168.0.200 and 201. by their MAC address on my router. I then added them to the whitelist in AVG Internet Security
I saved changes and rebooted my PC, AppleTVs and PCs
It still didn't work. (I described the above because when I tried removing them no shows played, so more an FYI if 100% of your shows don't play).
I then downloaded itunes (11.5) same version I was running.
I used 7-zip (winrar should work too) to unzip the file iTunes64Setup.exe into a folder iTunes64Setup. This is important, which I'll explain in the next steps.
I then ran the iTunes64Setup.exe and selected repair.
it then told me it could not find iTunes64.msi. which I gave it the directory iTunes64Setup that I had expanded the iTunes64Setup.exe into that directory. (Really apple??? This one anoyed me that it was in the EXE but I had to manually expand it and put it somewhere for you to refind )
It completed the setup and I rebooted my PCs and AppleTVs again.
I went to a show that was consistently not playing and it worked on both TVs. I'd say 99% are working fine now. What's special about the remaining shows I do not know. If the file was corrupt I would not expect to be able to play it on another appletv.
The few files that don't play:
I'm now convienced that my network is fine. with 99% playing ok. If it was an intermitent problem with the network I'd expect that re-attempts to play the shows would produce different outcomes.
What have I tried:
I've done a factory reinstall of the appleTV. (my advise is don't waste you time, it did nothing except eat up 30m of my time watching redownload and then entering passwords).
I've tried deleting the shows that don't play (which do play on my computer) and redownloading them (same outcome) (again, my advice would be don't waste your time). When I did a check of the files they redownloaded identically with only the creation dates different.
Open to move things to try. Any ideas anyone?

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