Apple TV iTunes error message

Apple TV, (first generation) now displays error message:  "iTunes store unavailable at this time.  Try again later."  I can access through the search feature, but that's all.  Have tired unplugging, rebooting, installing latest update, to no avail.  Any suggestions?  Thank you.

Is iTunes up to date?
Strange this, do you get the error immediately or does it dowlnload the update first?
Is the unit still usable? Is it under warranty as I'd be tempted to let Apple sort it out if it is.
AC

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