Apple TV/iTunes movie download times

Have had Apple TV for over 2 years but in the last several months, when I rent a movie from iTunes, it takes over 2 hours for the movie to download.  This was never the case in the past.  It used to just take moments.  I have changed NOTHING within my system, nor do I feel I should have to.  Could someone explain to me why this is happening?  I also use Apple TV to stream my Netflix movies...no lag time at all with those.
It does tell me that I would it to download faster I should change the resolution in "settings".  Well, why the **** would I want to do that?  And whay suddenly have to do this?  Kind of ruins the reason for having a high end SONY flat screen.
Open to ideas.
Kindest regards~
Lauren

Hello laurenfromasheville,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes Store: Download times will vary
http://support.apple.com/kb/HT1577
2-hour movie
1.0-1.5 GB
18-24 minutes
About 1.5-2 hours
n/a2
2-hour HD movie
3.0-4.5 GB
54-72 minutes3
About 4.5-6 hours3
n/a2
Apple TV (3rd generation) - Technical Specifications
http://support.apple.com/kb/SP648
A sustained 8-Mbit/s or faster Internet connection is recommended for viewing 1080p high-definition movies and TV shows, 6-Mbit/s or faster for viewing 720p content, and 2.5-Mbit/s or faster for standard-definition content. Internet connection speeds may vary depending on your ISP and other factors.
Best of luck,
Mario

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