Apple TV logo appears when trying to play a video

Hi Guys, wondering if you can provide a bit of guidance.
I am encoding video using the Elgato Turbo 264 stick using their software (as well as the quicktime component).
The files encode without a problem, and are in the right format (h.264 codec, right size, right bitrate etc), and they import and play in itunes without a problem. they also sync to the apple tv without a problem.
when i try to select a file to play on the atv, it attempts to load, then the apple logo appears on the screen for 2 or 3 seconds, then it goes straight back to the root menu (movies/tv/music etc).
this problem has never occured before i updated the elgato software to the latest version, and 2 video-ts folders I encoded synced and played without a problem.
anything you know that could solve this issue would be great - i don't want to have to revert back to the old elgato software!

I have the same problem and it appears to be random.
I encoded a stream of 8, 45" videos from identical source material using identical settings. 6 of the 8 worked fine, the other 2 exhibit exactly the same behavior (the mysterious apple log appearance). One thing I have noted is that when I switch sources and attempt to play from iTunes, the same thing happens EVEN THOUGH iTunes displays the stills from the first frames in the menu. The other interesting thing is than when the ATV dumps me unceremoniously out to the menu from my iTunes source, it has switched the source back to ATV from iTunes. This happens 100% of the time.
All the files in question play fine in iTunes - but that is not particularly helpful.

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Result
Protocol
Host
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Caching
Content-Type
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Comments
Custom
963
404
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team.hagerman.com
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13
private,max-age=0; Expires: Tue, 11 Feb 2014 21:58:26 GMT
iexplore:15076
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Apple TV logo appears when trying to play a video

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