Apple TV movie purchase doesn't sync back to iTunes

I'd recently purchased a movie directly from within Apple TV but it is not synchronizing back to iTunes. The content on my computer synchronizes correctly to the Apple TV but my purchases and rentals are not synchronizing back the other way.
I've tried removing the synchronization settings from both the computer and the Apple TV and then setting it back up again. My music synchronizes over but -- again -- my movie sits happily on the Apple TV but not in iTunes.
When I look at the movie on the Apple TV, it has the little trash can indicator next to it.
I'm using Apple TV 2.1 and iTunes 7.7.1 (on a MacBook Pro).
Does anyone know what I'm doing wrong?

I have a similar issue. Just got an Apple TV and synced it to iTunes on MacBook Pro and everything worked fine - got about 7gb of photo and music content synced to ATV without any issues.
However, when I purchased a TV episode on ATV, the whole setup is stuck. Every time I start a sync on iTunes, it tries to sync the purchased file (about 500mb) from ATV to iTunes first, before getting to the photos and music sync in the other direction. The problem is that iTunes completely hangs in about 20-30% into the copy process, with the coloured wheel mouse cursor running infinitely.
I've now upgraded the software components (ATV to 2.2, iTunes to 8.0.1), tried removing the ATV relationship to computer and adding it back again, restarting both ATV and MBP in the process, also removed com.apple.itunes.plist as some forum suggested. Nothing, it ends still in the same place. I am yet to do a full reset to ATV, as I'd prefer not to loose the purchased file, which I do not have any copies of outside the ATV.
Through the attempts the ATV now is empty of any photos/music that were synced to there before, there is just the one sad little purchased episode. And I can not add anything back, as iTunes always starts with the purchase sync... which fails.
One thing some sites are hinting to but I haven't quite understood is the notion of primary and secondary iTunes Store authorizations. The iTunes account I use was created on a separate PC version of iTunes. However, the MBP is authorized too and I've used it to add credit, etc.
Any thoughts?

Similar Messages

  • Do Rentals Purchased on ATV sync back to iTunes?

    If so where can I find them please?

    If you rent a movie from your computer, you can move it to your ATV or your compatible iPod and back, though it can only reside on one device at a time. You can't rent HD movies from your computer.
    If you rent from directly from your ATV, it can't be moved anywhere else. What was new in version 2 of the software was the ability to rent movies. It is my understanding that, if you rent even SD movies from your ATV, they are of higher quality than if rented from your computer. Thus far, I've only rented HD movies from my ATV so I have no personal experience.

  • Apple TV not syncing back to itunes

    Strange things happening here...
    At some point I bought a song on my apple tv. When syncing to itunes, I got a message saying the song could not be synced (i guess it was corrupt, but I checked "don't show this message again", so I can't reproduce the error message).
    Now, every time I start itunes, it tries to sync with atv, but always tries to sync the corrupt file and fails.
    Not too big of a problem, but somehow the atv doesn't sync back to itunes at all, since the 10 other songs I bought since then, seem to have the same problem of not syncing back to itunes, although itunes seems to try and sync for approx. 45 secs or so...
    Now, a few questions :
    1) How do I get itunes to show the error message again, so I can check if the new songs have the same problem.
    2) How can I delete the 1 song that started all this trouble from atv ?
    3) In the worst case scenario, how do I format the atv, so I can start from scratch again?
    Thanks

    OK, just posting this because it might help others...
    This afternoon, I got ready to call the local apple support, and with the phone in my hand I started up itunes.
    And you won't believe this, but it synced beautyfully, in both directions ...
    What the * ?
    There has only been 1 change on my mac, and that's the installation of the latest security update !!!
    So my calculated guess would be, that the last security update closed certain ports, that atv needs to sync back to itunes, and that this security update opened those ports again...
    I can only hope the next update won't f*ck things up again.
    Anyway, my problem is solved, and I hope a lot of others out there are fine too after installing the 2009-001 security update.

  • IPad Calendar doesn't sync back to iCloud nor Mac

    Hello all,
    I have a strange issue that, since a few days, the iPad-based, iCloud-linked calendar doesn't sync back to iCloud. Hence, for that reason, the calendar on the Mac isn't in sync, and this is, as you can guess, pretty annoying. iPad runs iPhone OS 6.1, and the Mac runs Snow Leopard. I manually configured the calendar portion of iCloud as indicated, and sync between iCal (Mac) and iCloud doesn't suffer any delay.
    Additional information: when initially reinstalled, the iPad has two sets of calendars: one locally synced with the Mac, the other being iCloud, and there's overlap between the two, thanks to this pesky sync problem. I really appreciate the convenience of iCloud, but can't go without the safety of local sync. I may go days without manually syncing the iPad with iTunes but still, iCal is my lifeline, and any defect in keeping updated or worse, losing events will result in serious profesional consequences. It already happened in the days before iCloud.
    iCloud-related information: my Apple ID is an email that has been dead for years. Since I used it heavily before the mailing privider ceased activities, I couldn't practically restart from scratch, so I am currently using this "fossil" login along with an updated Yahoo contact adress, and recently added an @me.com adress from iCloud. The latter is the adress is the one used to connect to iCloud's calendar from iCal, and works nicely.
    However, the iPad, despite being configured with iCloud natively, doesn't update. I restarted it, but since the most up-to-date calendar is on the iPad and un-synced, so far I didn't try deleting and re-adding iCloud to the iPad as it would delete events added since.
    What could cause the iPad to lose sync with iCloud, and how to solve that and prevent it from happening again?

    David, nice to hear from you again, hope you are well.
    This user tip might help you understand how accounts work with Address Book.
    I believe you have duplicates because you have two sets of contacts. "iCloud" and "On My Mac". Once you have created all your contacts in the iCloud account, you should delete them from On My Mac.
    You can move contacts simply by dragging and dropping from one account to the other, you don't need to export them all to the desktop (although doind so will serve as a good back up if all goes wrong). You should note that this copies them though rather than simply move them, so you'll need to delete the old set when you are done.
    As for preserving groups from the On My Mac Account, you can't but you can simplify recreating them by copying contacts (drag and drop) from an on my mac group to an empty group in iCloud.
    Not sure about the contacts that you are struggling to move.
    Many aspects of iCloud are difficult to understand, have a mull through what I've said so far and come back if everything still doesn't fall into place.

  • Apps purchased on iOS not syncing back to iTunes

    Hi,
    I am have been having this problem. Whatever apps I purchase or update on my iOS devices, they do not sync back to iTunes. There is no error message. They just don't sync back. On a quick search, I have seen that some other people have faced the same issue but I haven't seen any solution so far.
    Here is what I am using -
    iTunes 11 on Mac OS X 10.8.2, iPhone 4S with iOS 6, iPad 3 with iOS 5.

    Here is how to transfer apps from iphone to iTunes.
    Step 1:
    First, you need to “Sign In” with Apple ID that you’ve used when downloading the applications from your iPhone. For this, go to “Store” menu entry in iTunes, and choose “Sign in” option.
    Step 2:
    Now, you will need to authorize your computer unless iTunes won’t let you transfer your iPhone applications.
    Step 3:
    Right click on the name of your iPhone in the left hand explorer bar of iTunes and select “Transfer Purchases” option. If you use multiple accounts to buy apps on your iPhone, then you will have to repeat these first two steps with each iTunes account.
    Step 4.
    You can use iPhone Transfer to transfer app from iPhone to iTunes.

  • Hi, I upgraded my girlfriend's iPad 2 using my iMac, however, her iPad was sync with her PC. Although I've made backup earlier, when I restore from backup the apps doesn't sync back, neither her documents on pages. How can I put then back to her iPad?

    Hi, I upgraded my girlfriend's iPad 2 using my iMac, however, her iPad was sync with her PC. Although I've made backup earlier, when I restore from backup the apps doesn't sync back, neither her documents on pages. How can I put then back to her iPad?

    The backup saves many settings, but it copies photos and other files from the computer back to the iPad after IOS5 wipes the disk.   Plugging it into her computer will re-sync it.

  • Droid email account doesn't sync back to online account.

    Does anyone know how to fix an email account that doesn't sync back to the original account on line?  I have my Comcast email account set up on my Droid, and I get my emails with no problems.  But when I send an email from the Droid, it doesn't show up online.

    I don't have a COMCAST account, but I do have an AT&T Yahoo account, but I am using the stock Email Yahoo App - not a 3rd party app. (You said you're using the ATT Mobile App - what is that?) For my Yahoo account, I didn't have to specify anything in settings on either side (phone or online). Email sent from my phone are in the SENT folder online. Same with the TRASH folder. Any Folders I set up online appear on my phone automatically.
    How long has this been going on? Just start happening?  Have you tried deleting the Account(s) from your phone, clearing System Cache, rebooting, and reinstalling the APP? I believe there are special configuration steps required of COMCAST - but I don't have them and can't find them anymore in this new forum's Search feature.

  • On-the-go sync back to itunes

    Hello,
    I am using apple TV (2.2) with itunes (8.0.1) on a PC. I created an on-the-go playlist on the apple tv and syncing automatically - but the on-the-go playlist does not appear in itunes. With my ipod (5. gen) I can sync them back.
    Any idea what to do?
    The only way i found until now is renaming the playlist in apple tv, than it shows up in itunes.

    It is working now:
    just save it on apple tv as a new play list and it will be sync back to itunes.
    Important: Install latest version of apple TV software (2.3.1) and itunes (8.1)

  • PDF loaded into iBooks will not sync back to iTunes

    I accessed a PDF on the web from Safari on my iPhone 4s, then opened it in iBooks.  Then I connected the iPhone to my iMac and synced with iTunes.  I was expecting the new PDF to sync back to my iTunes, but that did not happen.
    Am I to assume that PDF files loaded into iBooks on my iPhone or iPad will NOT sync back to iTunes?
    -Thanks

    It was VERY difficut, but I finally did it!
    First I was annoyed because I couldn't get the PDFs to show in my iTunes Library.  As near as I can tell, performing a backup of my iPad did that.  In the past 'Transfer Purchases' did the job.
    What nearly drove me bonkers was getting the content of my iBooks Library to sync to the device.  There was just no way to do it.  Not my PDFs and not even the purchased books!   I tried to get the Library on the left and my iPad on the right so I could drag and drop.  NOPE.
    I played around a while and finally got both to show on the screen so I could drag and drop.  STUPID
    What I think worked for me:  I started in Music Library and clicked on the +Add to icon on the top right.  This pulled up my iPad for drag and drop.  Then I switched the button on the top left from 'music' to 'books'.  Finally I could remove or add my content to iBooks.
    It worked perfectly before, why did they change it!
    The music App makes me drag and drop, which I never had to do before.  All I had to do was check or uncheck songs in a playlist and sync the playlist.
    Apps works fine, no complaints.
    Podcasts, another fine mess...
    I noticed Video was fixed when I went back in.
    Oh, the kicker, my iTunes is not responding today.

  • After last iTunes update 3 days ago, my iPod doesn`t sync with my iTunes. What should I do?  :(

    After last iTunes update 3 days ago, my iPod doesn`t sync with my iTunes. What should I do? 
    Regards,
    Gisele

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • HT1766 4 voice memos in iTunes backup from iPhone had ! marks and would not play so I deleted them and although they are still on the iPhone, they will not sync back to iTunes from iPhone.

    4 voice memos in iTunes backup from iPhone had ! marks and would not play so I deleted them and although they are still on the iPhone, they will not sync back to iTunes from iPhone.

    You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.

  • Will play count and playhead position sync back to iTunes?

    I have a bunch of smart playlists that contain all the unplayed episodes of my favorite podcasts. If I drag these onto the Shuffle, will the play count and playhead position from my Shuffle sync back to iTunes?
    It seems like the answer is no -- this is really a one-way copy to the Shuffle, and not a "sync".

    The iPod shuffle is supposed to maintain a "played" flag for played tracks. I don't know if podcasts will work the same way as normal tracks, but I can't think of a good reason why they wouldn't. Having said that, after the iTunes 8.1 update, my shuffle's marking the wrong tracks as "played" and leaving the actually played tracks unmarked, so until the iTunes team comes up with a fix for all the bugs they introduced in that update, anything goes.

  • I downloaded a movie. It isn't in video app nor iTunes. I tried the settings general restrictions and it isn't restricted. I am positive I rented the movie because when I go back to iTunes and press rent it says that it has already been rented.

    I downloaded a movie. It isn't in video app nor iTunes. I tried the settings>general>restrictions and it isn't restricted. I am positive I rented the movie because when I go back to iTunes and press rent it says that it has already been rented. How do I get to this movie?

    Having the same problem. Watched 25 minutes of a rental and it stopped with the message"unable to load video"
    Using current version IPad mini.
    Ios7 is  HUGH PIECE OF CRAP!!!!

  • How do i transfer music i purchased on my iphone back to itunes?

    how do i transfer music i purchased on my iphone back to itunes?

    Hi,
    There is a more precise way
    1. Plug in your iPhone to your Mac/PC
    2. Open itunes.
    3. Your iPhone should be shown on the left side panel.
    4. Right Click on the iPhone icon and choose "Transfer Purchases".
    This will transfer item purchases in iPhone (but not available in itunes) back to iTunes.

  • Purchased movies on Apple TV no longer sync back to iTunes on computer

    Many TIA, the movies I have purchased on the Apple TV via iTunes have stopped syncing back to my computer. They initially did, but stopped about 4-6 weeks ago. It syncs movies just fine from Computer's iTunes to the Apple TV, but not the other way. I am afraid I'm going to lose the content if something goes hinky.
    It will show very briefly in the activity window that it is syncing the 14 movies, then it just stops and moves on to other tasks. I have changed nothing that would account for this stoppage other than software updates. It uses a wireless connection via a new airport extreme.
    Any thoughts?

    I have the same issue where I can make purchase via itunes and it syncs with ATV. However the reverse from ATV to itunes does not. I saw an earlier post in the year to deauthorize the account on itunes that fixed the problem- tried that on itunes and then selected the transfer from ATV to itunes on the file menu and was unsuccessful. All software is current using itunes 8.02.2
    It was working previously so I am not sure if an ATV software upgrade caused this or not.

Maybe you are looking for

  • Error Message from RMAN after backup

    Hello, I get this message when i try to backup a imported database: RMAN-00571: ================================================== ========= RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS =============== RMAN-00571: =========================

  • TAX code is not working for a specific company code

    Hi Friends, One tax code is giving error messa ge that it is not maintained in tax procedure, when iam using the same code for another company code it is working fine. Please help me, points are assured. Thanks. Srini

  • Some photos not displaying keywords in iPhoto

    For some reason some of my images don't display the keywords assigned to them in iPhoto 08. As a new Mac user I am in the process of migrating my substantial image gallery from my Windows machine. Over the last few years I have spent considerable tim

  • Help with bash function(set background=dark/light in vimrc)

    I couldn't find any gvimrc files so I guess it uses the regular one. And since I work pretty much in X too  I thought it would be nice with a function that sets background=light if I'm in X an background=dark if not. Is that possible? /Richard

  • Call and Save Reports/Export to PDF using Dataplugin?

    Hello, My dataplugin is for various '.csv' files, and works perfectly when reading and loading the files. But, what would really be nice is if I could then somehow bring the data in those files into their appropriate report templates and then export