Apple TV movies are slow to download

my movies are downloading extremely slow. Does anyone have information that can help?

Saying "slow" does not indeed convey much information.
Not sure what to tell you without more information. If it makes you feel any better, I have a 12Mb connection and it still takes forever to get my rented movies. I normally just ignore the "it's ready now" notification, because every time I take Apple's suggestion and start watching the movie, it winds up running out of data a few minutes into the movie. Everything else runs fast over my network if I try to test heavy bandwidth use when I'm having problems getting a movie from Apple (every time I rent).
I am left with the possibility that Apple does not provide enough bandwidth or that perhaps AT&T hates them and is lowering my bandwidth for iTunes transfers.
Either way I've stopped recommending the Apple TV to friends. I've had better luck with Netflix and a Roku box :-/

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My Movies are slow and choppy on my HP Laptop from iTunes

My two movies i have purchased of iTunes are slow and choppy. Ihave a HP Pavilion G6 Notebook Laptop and need to know how to fix this

I posted this elsewhere, but it might help you:
I have a G5 2009. Magic mouse, and all latest updates etc.
I too had the Magic Mouse quit working properly. The clicks and scroll would function, but the pointer barely moved. This followed a period of pleasure in perfect performance. If the mouse was brought close to the top or back of the tower, the pointer worked. Move it a foot in front, and the pointer quit or went very sluggish.
I gave up looking for a solution, and went the tethered mouse route.
Over the holidays I spent some more time in finding a solution, same old same old.
Today I stumbled upon a SOLUTION!
I SET MY MOUSE ON TOP OF A BOOK, WITH A FOIL COVER, AND THE POINTER CAME TO LIFE.
I used an aluminum cookie sheet, and it worked. So I've made a mouse pad from some sandpapered thin aluminum flashing material, spray glued to a 1/4 inch thick square of ply.
Aluminum foil didn't do it for me, which was counterintuitive, but the flashing is perfect.
Of course, you could stay with a book, or book cover.
Give it a try! If it works, let me know.

HT1498 Apple TV Rented Movies Very Slow to download, Like 2 hrs or more, was around 2-3 min to load and start the movie, Its NOT my provider? as other movies from other sites down load in a short time

Hi Guys
Over resent weeks the down load time for the Appel TV Gen 3 has gone very slow, To the point that you can not watch the movie as it does but buffer and you have to stop about every 15 mins. I have a fully cable internet at 100mps or more. Other Australian sites down load movies in 2-3 min at worst and often can stat and play thought in 1 min 30 secs.
Apply TV was not like this in fast month to April, But May and June are Not Good

Have you verified speed via speedtest.net ?
Have you checked at different times?
Check istumbler or netstumbler to verify interference
Make sure you are on your ISPs DNS (settings - network - configure DNS - automatic)

E-mail forwards and downloads flicker and are slow to download

Never had this problems until last night after I downloaded 4.ob12. When downloads are moved to either side for visibility, it returns to original position and the e-mail also flickers off and on--very disconcerting.
I've also had problems when I delete e-mail. Rather than going back to the Inbox, it returns to the delete folder sometimes.
I mainly chose 4.ob12 so I could add frequent downloads in the upper status bar, however I now learn that they are not available in 4.ob 12

I tried the sync fix but it did not have any impact on the problem. Still struggling with freezing mail and very slow downloads. Mail coming in at about 4 kb/sec when I have a broadband connection capable of about 1 Mb/sec.
I assume you were referring to running sync from .Mac in "System Preferences". I ran sync and left it to Synchronize with .Mac - Automatically.
Any other thoughts?
Regards
Robert

Apple TV movies extremely slow to load

We have had our Apple TV for several years and it has always worked great (we have many movies). In the last month, it takes hours for a movie to load and this is for movies we already own. In fact, these same movies would play right away in the past, but now all of a sudden take hours to load (no matter if they are HD or not). What is wrong and how can I fix it?

That would indicate a network issue.
What is your current connection, using speedtest.net?
Check istumbler (Mac) or netstumbler (PC) to get a report of your network, that will help to see if there's interference.
Make sure DNS is set to your ISPs (settings - general - network - DNS should be set to automatic)

Charged for an Apple TV Movie Rental that Never Downloaded!

A week ago or so my wife wanted to rent a movie on the Apple TV. I attempted to rent it and kept getting an error message saying something about that we couldn't rent it at that time. Well, we forgot about it and got back to our busy lives. Well, today I get an email with the billing for that so called rental. We never downloaded nor even watched the movie. And now, I can't contact anyone to fix the billing problem! The "Report a Problem" link in the email attempts to open the iTunes Store on my 4s then the phone says that It Can't Open the iTunes Store! It refuses to open the Store!!!! Really? So then, I pulled up billing in iTunes on the PowerBook and found the rental and again clicked "Report a Problem". Absolutely nothing happens...well, the Report a Problem disappears and that's it. Can someone please remove this charge for a non-existant rental on my account? Or at least tell me who to contact who can help me?

"So then, I pulled up billing in iTunes on the PowerBook and found the rental and again clicked "Report a Problem". Absolutely nothing happens...well, the Report a Problem disappears and that's it!"
I did that! Shouldn't a dialogue box appear or something where I can give a description of the problem?

Can't open Apple HD Movie trailers with Quicktime download link

Hi all,
For some reason, I can't seem to get Safari to automatically open Quicktime Player X to open an Apple HD trailer on trailers.apple.com. I can only view trailers when clicking on "Watch Now". I can also workaround this issue by righ clicking on the HD trailer links and then selecting "Open with Quicktime Player" which then allows me to view the HD trailer in QT player X. But I'd like to have that process automatic, like it used to.
Is there a quick fix for this?

After hours with try and error no solutions.
I changed now from windows with iTunes over to my Mac and surprise: It works. All videos are now playable (the same which wasn't before)
=> Windows Vista, 64Bit, Itunes 10.5.3.3 did not work
=> Same mp4 over Mac to Ipad did work.
No idea, what's going on, or is wrong on the PC.
Thanks,
i-v

IPod touch 3g apps are slow to download, and iOS update is running slow

it's saying on my iTunes it's going to take 6 HOURS for the new iOS update on my 3g device.

You can try downloading the update directly:
iPod, iPhone and iPad Firmware Download
To install:
Manually install it by holding your "Option" key down when clicking on the "Restore" button in iTunes and select the firmware file you downloaded.
Downloading the update for my iPod and iPad alway took hours total with many time-outs.

Why is my Apple tv (very) Slow at downloading from my iTunes account (homesharing)

Why is both my apple Tv's (very) slow at downloading (buffer) from my iTunes account on my hard drive (home sharing)

You didn't clarify where you were accessing the content from computers icon or one of the other icons (using the cloud)
It's a coincidence. Verify interference using istumbler and try Ethernet
If you're using the cloud there are other things to look at

Apple tv movie will not play, though I have 1gig internet!

So today I experienced my first ever real issue with apple TV movie rentals. I downloaded the James Brown movie, Get On Up, and it would NOT start! It just keept telling me that it's ready to play in anything from between 11-27 hours! It's totally messed up because I have the fastest internet in the country, a 2012 apple tv with updated software, an apple airport extreme(ac version) and I'm running 5ghz wifi. I even have the apple tv box about 1 foot from my router! There is NO ISSUES with my gear!!! Everything else is working perfectly. I can even stream ALL my purchased HD movies through my apple tv with no lag at all.
Only when I try to watch a trailer or a movie, it will not play! I've been on support chat with apple 3 times to no avail, so APPLE..... WHF is up???

also could be your HDMI cable......
from another thread.....so exactly what does your Apple TV say to you exactly, when it won't play the movies???
"If this is for the new ATV2, then the cable you use to connect to your TV must be HDCP capable. Some are. Some aren't. I bought a cheap one that was not and it didn't work. I bought a slightly more expensive one that was HDCP compliant and all is fine now.
From the ATV webpage:
Compatible with high-definition TVs with HDMI and capable of 720p 60/50Hz (see note 2)
Bottom of page.
Note 2: Requires HDCP when playing protected content.
https://discussions.apple.com/message/12577679#12577679

Another Apple TV now slow to download movies from iTunes store.

G'Day all there is a lot of conversation from people experiencing poor download speed when renting movies from the apple iTunes store using the Apple TV (ATV) interface but no solutions I can find yet so sorry to bring it up again. I have a Gen 2 ATV on wireless (Apple time capsule modem router) which worked very well up until several months ago but now can take hours to stream a SD movie when before it took minutes. However using the same ATV to view long uTube video's they seem to work fine ie play straight away yes they are smaller over all but still play straight up rather than initial buffer like the movies, the signal strength is high the updates are all done and I've also done resets I can download the same movie to my either of Mac's beside the ATV in minutes then stream it to the ATV and watch on on my TV without a problem and also do it from anywhere else in the house so dont think using a direct network cable will help to far anyway. I am in Australia and have a 12/1mbps fibre optic connection plan and speed tests to anywhere say the same. I am using and have always used the automatic DNS setting however some net topics say changing it may help others indicate dont.

We also are attempting to download an iTunes (TV show in our case) and we also are not able to do so tonight. We've done it a lot in times past and it normally takes seconds to a few minutes at most to be able to start playing the show/movie. But something has been wrong the past couple days (we're still trying to learn what's going on) and we see messages like it's going to take 44 hours and 10 minutes before we can start playing. Obviously, that's not useable. My guess is iTunes is swamped or having some server issues here at the holidays??? We're also seeing some strange, sporadic network issues which we never have here at our home. So that might be complicating the issue.
But the answer to your question is that under normal circumstances and without the system being overwhelmed, it will typically only take a few seconds to maybe a very few minutes before enough of the movie downloads so you can begin watching it. And from that point, you will be able to watch all ther rest of it as it will continue to download while you watch the first part...
bob...

Apple TV required a reload of a movie that was already downloaded.

I rented a movie through iTunes and it said that I had 30 days to watch it after finished downloading it. My Apple TV connects through WiFi so the HD movie took hours to download. Now that I'm ready to watch it 3 days later and pressed Play, it said that the movie is being loaded AGAIN and will take the same amount of time. Is there something wrong with my device?

Forgot to say that if you are on a very slow connection it can be better to download yo iTunes and/or adjust quality from 1080p to 720p or SD (appleTV settings for iTunes store) - the rentals are the same size as purchases in iTunes store for these quality settings.
For near instant streaming ou need:
2.5Mbps for SD
6 Mbps for 720p HD
8 Mbps for 1080p HD
If you download to iTunes the rental is available once FULLY downloaded for 30 days to start watching (with 24-48 hours to watch once started depending on where you live).
On AppleTV with Home Sharing enabled and itunes with Home Sharing enabled and itu es running on local network you can then stream locally from itunes under:
Computers > iTunes Library Name > Rentals
The Rentals row only shows when there's a rental in itunes.
AC

I was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?

i was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?

You may not be able to get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you, particularly if the problem was on their end preventing the movie from downloading in a reasonable time.
Good luck.

I have a new movie rental in my iTunes account on my Mac Book Pro but does not show up on Apple TV. All my other purchased movies are there OK. Any suggestions?

I have a new movie rental in my iTunes account on my Mac Book Pro but does not show up on Apple TV. All my other purchased movies are in there OK. Any suggestions?

It won't show up on your Apple TV until it is fully downloaded into iTunes on your computer, have you done this.

HT201272 I spend a considerable amount of time in Asia and am finding the ability to download previous purchases now shown on my iCloud account. Music appears fine and most movies are OK but I have problems with all music videos included with album purch

I am finding the ability to download previous purchases now shown on my iCloud account to be difficult. Music appears fine and most movies are OK but I have problems with all music videos included with album purchases. Any ideas?

Phillip_dc wrote:
Firstly, I purchased my first iPhone a few years ago, since then there have been a lot of apps released, a lot which I downloaded for free, tried and deleted from both my phone and my iTune 'Apps' Panel. What bothers me is when I do get a new iOS device, iPad and/or iPhone 5, and I don't want to just copy the back-up of my current iOS device to the new one, then to get the apps I want I will have to scroll through countless useless 'trash' applications in my purchase history to 'cloud download' the ones I want.
Just sync the apps you want from your computer. You don't need to redownload them directly on the iPhone Purchased list.
Will Apple be employing such a feature, a 'permanently delete/un-purchase' feature?
Dunno.
Send suggestions here -> http://www.apple.com/feedback/

Apple TV movies are slow to download

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