Apple TV music video error "Apple TV cannot play the current song"

We have been using Apple TV successfully for many months now, purchasing songs, videos, etc on Apple TV (as well as syncing with a MacBook). The other day we purchased two new music videos, played them once, and now we get that error message "Apple TV cannot play the current song." It plays on Itunes on the laptop. These videos were actually purchased through the Apple TV! Any ideas? I tried restarting Apple TV and the laptop. Thanks.

http://discussions.apple.com/thread.jspa?threadID=1758707&tstart=0

Similar Messages

Error - apple tv cannot play the current song

I have something of a problem with playing audio files on my Apple TV. Most of my songs were encoded as AAC files using FAAC (version 1.24.1May 17 2005), and when I try to play these on the Apple TV (synced or streamed), I get the message "apple tv cannot play the current song". However these songs play fine on both my Mac and all of my iPods.
Songs that I have ripped using iTunes play fine on the Apple TV, but these are only a fraction of my total music collection.
I really want to avoid having to re-encode all my music with iTunes, so is there another solution? I guess I would really like the Apple TV software updated so that it plays these files, but I won't hold my breath. In the meantime, it would be useful if I could smart sort all my music so that I can identify which tracks are compatible with the Apple TV, but I can't see a way of sorting by the 'encoded with' meta data.
Alternatively, maybe there is way of converting the FAAC-encoded tracks to look like iTunes-encoded ones???
Any suggestions most welcome at this point!

Thanks for the hint, but I've checked the tags both from within iTunes and using Media Rage, and I can't see anything untoward. I'm no tagging expert, so I may have missed something, but I'm getting that sinking feeling of knowing that I've got to re-import 1800 tracks
BTW, if I re-import the AAC files back into iTunes, they play okay; but I don't like the idea of the 'double-lossy' compression, and I'm sure I can hear the difference.

"Not enough free space" and "cannot play the current song"

I have a reasonably large (about 80gb) music store, consisting of mostly AAC's ripped from my CD collection but also a lot of iTunes store music and a sprinkling of MP3s, podcasts and iPhoto pictures, about 7,000 items in all.
For some reason the Apple TV appears to sync nicely but then I have the following problems:
1. Whenever I select a song I get the message: "Apple TV cannot play the current song"
2. There is an exclamation mark next to Apple TV in iTunes stating that some of the tracks couldn't get copied across as there wasn't enough room
3. Only one picture from iPhoto can be seen when you do the slideshow.
The Apple TV is connected to my network directly into the back of the new Apple Airport Extreme (802.1n) base station by ethernet and can play trailers beautifully. The head unit is a Mac Mini running 10.4.9 and 7.1.1 with plenty of free disk space and 2gb of RAM.
I've tried:
- Reset to factory settings
- Restart the Mac Mini running iTunes
- Power off everything and start from scratch
- Selecting a sub-set of stuff to copy across
Before I reset, iTunes reported about 4GB used out of 32GB but now it shows 32.64GB free out of 32.83GB.
So frustrating.... feels like a genuine bug. Will continue with my methodical trial and error but would love some pointers from anyone who has seen anything similar. Searching on these forums showed up nothing.
Thanks in advance
M.
MacMini & Apple TV Mac OS X (10.4.9)

Hmm... looks like an ID-10T error... source drive containing the music files had failed, a quick repair and things are looking a lot better.
If this is the cause iTunes was very confusing, it appears to cache each set of error messages every time a sync fails, i.e. if it had tried to sync 3 times then you had to see all the error messages 3 times, plus the messages were things like 'not enough space' instead of 'reconnect the drive you idiot'.
Syncing is taking a lot longer right now, suggesting the files are actually getting copied. I thought it was quick....
Will confirm all is well shortly.

Apple TV cannot play the current song - any idea why?

I'm seeing this with some songs that I'm trying to stream from my main iTunes library; all AAC files at 160 kbps. Does anyone have any idea why this happens to only certain songs (in this case it's all the songs of one album, which is even more curious...)?
Kirk

Turns out this occurs with some songs when you add art with CoverScout.

Apple TV cannot play the current song

Why is this?
Plays fine on majority of tracks in library but not on others.
Current updates in place

OK, so it sparked a reply anyway.
Perhaps if I come up with a problem again there might be a 'checklist' you can assist with of information required for somebody to assist? Just a thought

The music app on my iPhone 5 plays the same song over and over again. It will not sequence through an album or playlist. What can I do?

The music app on my iPhone 5 will not sequence through albums or playlists. It plays either the first or selected song over and over again. What can I do?

Turn off repeat.
This is covered in the manual.
iPhone User Guide (For iOS 4.2 and 4.3 Software)
Play the song, tap the screen, tap the repeat icon until it is white= off.

Music Videos on Apple TV

When playing back music videos on Apple TV it only plays one at a time instead of playing through a playlist like it does with songs, also instead of skipping from one video to the next the fast forward only skips through the song faster? Is there a way around?

no.
video playlists are not supported

Ipod nano 7th generation having issues with the UI. Out of box everything worked great. Once I snyc the device and it finished, the UI becomes unuesable. You have to double tap every icon in order to open music, videos, etc. I cannot swipe to the second

ipod nano 7th generation having issues with the UI. Out of box everything worked great. Once I snyc the device and it finished, the UI becomes unuesable. You have to double tap every icon in order to open music, videos, etc. I cannot swipe to the second page of icons, black box appears around an icon and then switches to a different one anytime I swipe. A box even appears around the time and battery power. iPod & iTunes are both updated. What is the FIX on this issue?

I had this problem as well. This is what I found by searching online. I tried the fix on my nano 7th gen and it worked. I hope this helps you. Make sure to use two fingers for sliding and double-click the icons to get into settings. Good luck.
It would seem that Voiceover has been enabled on your iPod Nano. The following article contains information regarding Voiceover, and how to disable it once it's been enabled.
iPod nano (6th generation and later): How to use VoiceOver
http://support.apple.com/kb/HT4317
To turn off VoiceOver on iPod nano using VoiceOver gestures
From the Home Screen, swipe right or left with two fingers until you see or hear "Page 2 of 2" on iPod nano (7th generation) or "Settings" on iPod (6th generation).
If the icons have been rearranged, or if there are more than four Home screens, you may hear something different.
Slide one finger around the screen until you hear Settings.
Double-tap to open Settings.
Slide your finger up or down the screen until you see or hear General, then double- tap.
Slide your finger up or down the screen until you see or hear Accessibility, then double-tap.
Slide your finger up or down the screen until you see or hear VoiceOver, then double-tap.
Double-tap when you hear "VoiceOver switch button on."
You'll hear "VoiceOver off" to confirm the setting. Now you can use standard gestures to control iPod nano.
Note: You can also turn off VoiceOver by resetting your iPod.

HT4009 My ipad is a ios 6.1.3. I'm trying to make an in-app purchase. After entering my Apple ID, a box opens stating i cannot make the purchase, because the ipad connot connect to the itunes store.

I'm trying to make an in-app purchase, but after entering my apple ID, amessage comes up stating I cannot make the purchase. That the ipad is not connected to the itunes store. My ipad is connected via wifi through the hotspot on my iphone. The ipad is also connected to my laptop with itunes opened. I don't understand what the issue is.

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

HT4759 i downloaded the icloud to my pc it says to login with apple id and it says it is a valid apple id but not cloud but i cannot get the control panel for icloud to come up to set it up on my pc which runs windows 8

i downloaded the icloud to my pc it says to login with apple id and it says it is a valid apple id but not cloud but i cannot get the control panel for icloud to come up to set it up on my pc which runs windows 8

An update.
From iCloud Control Panel 2.1.1 for Windows
"iCloud Control Panel 2.1 and later includes support for Windows 8"
but you still need to set it up on a Mac or iOS device, "Note: To create an iCloud account you need an iPhone, iPad, or iPod touch with iOS 5 or later, or a Mac with OS X Lion v10.7.5 or later."

When I try to open iTunes, I get this error message: Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item. I get a different error message if I try to uninstall it.

When I try to open iTunes, I get this error message: "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." I've been able to uninstall all Apple products except iTunes as I get this error message: "The Installer has insufficent privileges to modify this file: C:\Program Files\i Tunes\Acknowledgments.rtf." I've had the iTunes on my laptop for a year and a half with no problems until now.

Any suggestions please?

I have installed the new up to date itunes which i can open on my PC, however when i connect my ipad or iphone i get an error saying i cannot use the device as the require software isn't installed?? I'm very confused please help......

I have installed the new up to date itunes which i can open on my PC, however when i connect my ipad or iphone i get an error saying i cannot use the device as the require software isn't installed?? I'm very confused please help......

Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

I keep getting the error message " safari cannot open the page because it is not connected to the internet

Every time i try to connect to the internet i get this error message " safari cannot open the page because it is not connected to the internet. I have a vodafone sim card inserted and a linksys wireless router.

Try these troubleshooting techniques:
http://support.apple.com/kb/TS1398
http://support.apple.com/kb/HT4056

Apple TV will not play the entire song

I use Apple TV to play music because of the sound system hooked to my HD television. However, I have discovered that Apple TV will not play the entire song if it is long. For example, "Tales From Topographic Oceans" by Yes is one album of six 20+-minute songs. When each track gets about half way through, the system switches to the next track. I cannot find anything in Settings to fix this, either in iTunes on Apple TV. Help?

the newer appletv dont have their own strorage
so they can only access the shared lib of the computer
some computers are set to power saving levels where they will turn off if not used by a real user for X mins
if that happens the shared lib will no longer be avaible to the atv in which case it will not be able to keep playing

Hi, my brand new iphone 4 will not play music through my music app but it will play videos through youtube and will play the sounds throught my games and will play text tones and facetime ect. what is wrong?

hi, my brand new iphone 4 will not play music through my music app but it will play videos through youtube and will play the sounds throught my games and will play text tones and facetime ect. what is wrong?

At least I'm not the only one with the issue. I was looking it up so see if others had the same problem and found a bunch of posts about it. I'm assuming it's not the phone then, it's the software. Should I bring it to the Apple Store? Replacing the phone seems stupid, because the phone isn't really the problem. It's the software! Maybe the iOS 5.0.2 will fix it??? I don't really want to wait though, it's a pain. If a lot of people have this issue it should get Apple's attention. They need to do something to fix it, ASAP!

Apple TV music video error "Apple TV cannot play the current song"

Similar Messages

Maybe you are looking for