Apple TV , new software issue

Just downloaded the new software , Apple TV no longer lets you resume playing or start from the beginning , programs also stop while watching and take you back to the main selection screen

I still update my software so it can't be jailbroken. Jailbroken ATV require much older software than 6.1 and an update wouldn't be tolerated. Additionally, I have a ATV 3, I didn't mention that earlier, which isn't amendable to being jailbroken.
If no one else is having a similar problem, I can withdraw my question and try to address it. Thanks.

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HT1926 why have apple released new software that has completely stuffed up my use of Itunes??? this form of release is a disgusting PR mess!

Since pressing update itunes I have had to unload and try to reload software which does not work.
I am using XP and the largely noted fault by other Apple users comes up with Runtime error R6034, Microsoft visual C++runtime libary.
DOES ANYONE HAVE A SOLUTION FOR THIS PLEASE?
NZ HELP AND SUPPORT DOES NOT WORK AT THE WEEKENDS ! CAN YOU BELEIVE THIS?

Solving MSVCR80 issue and Windows iTunes install issues.

Apple poor new software , cannot use Yahoo in Apple imail

After recent Apple iOS updates in Feb2013, the yahoo mail account in Apple iMail did not function properly. This happened to all Apple devices I have -iPhone , iPad mini and iMac . It always say my password is incorrect, prompting me to re-enter password. I entered the correct password and even changed my password in my yahoo mail account Internet version, and removed yahoo from Apple iMail in all my Apple devices and then restart them, but still my yahoo mail account could not be set up properly. It says cannot get mail because the apple.imap.yahoo.com rejected my password, or says that my password is incorrect. I am not using POP for yahoo so I do not suppose it would have problems with multiple devices' use. Now I could not setup Yahoo mail in my devices, even worse. The Internet version of Yahoo mail works properly.
This did not happen before I updated the iOS (ok when I was using iOS5). My view is that recent Apple's software updates were very poorly done, as there are a lot of clashes with other Apps and functions, not just the Yahoo Mail. I hope to hear from other users and Apple on how this yahoo mail problem can be solved.

I apologize for my frustrations Gail.
If you think that Apple does not monitor these forums, think again. This is not official "Apple" but nonetheless they are here.
The question I have is, did you install your new third party music AFTER you updated? My third party music that was placed in iTunes after I updated loads fine in an older iPod running iOS 6 but will NOT load in iOS 8.1.2. This is with the Apple provided USB sync cable. I just sent another song to iTunes and it will not load iOS 8.1.2 but did load on iOS 6. If you are able to sync new music AFTER the update on iOS 8.1.2 then I will start over AGAIN with iTunes. I deleted a song from iTunes and it stayed on 8.1.2 but not on 6. It seems that it is a iOS 8.1.2 problem. When I purchased this device, I had to scrap iTunes altogether and start from scratch. Funny though, iOS 6 never had a problem.
I have an attitude because since I have been messing with iOS 8 it has been nothing but trouble. My "Conclusions" are also shared by another in this forum as well. I knew right away what he was referring to. So, they may not be "Incorrect" as you say. As I reiterate, fix the junk. These devices are to be used by the "Average Joe". Not just people that have a better understanding of software such as yourself.
Thank you for your time.
BTW... I'm long AAPL

I CANNOT DOWNLOAD APPLE'S NEW SOFTWARE

Alienware PC X51 R2, Windows 7 premium 64bits, Memory 16gb, hard disk 1to, Intel Score (TM) i7-4770 CPU @ 3.40GHz. I have problem opening iTunes, software download does not complete. and cannot synchronize with my ipod classic160gb. I would like iTunes to work on my computer.

Hi Hansclaus,
Thank you for using Apple Support Communities.
The following article provids information on troubleshooting issues installing or updating iTunes for Windows.
If you can't install or update iTunes for Windows - Apple Support
Cheers,
Jeff D.

Apple TV New software won't update

I have the newest update available. But it sits for a while and then tells me the update was unsuccessful and to try later. I am having the same problem trying to update a Iphone 4S from a Macbook. Are there issues with the servers. I was able to update my Iphone 4 from a windows computer.

Here's my responses to an earlier thread, that will solve your problem
https://discussions.apple.com/thread/3796337?tstart=0
1/restore using itune
2)change the DNS setting on router and ATV

New Software issues (no iMessage & home screen issues)

I updated today, however, I don't have imessage and the camera button is not on my home/lock screen. Should I try reupdating it? I want all of the awesome new features!!!

Try reading the manual... it addresses both issues.

Apple tv new software is confusing

I can't see any way to tell which shows I have watched and which I haven't.

bounce

Software Update Server, clients report "no new software available"

I have been running Software Update Service on my 10.5.8 (9L30) Xserve for a short time without any problems, updating about twenty 10.5.8 clients on the local network.
Recently the clients started reporting "no new software available" when running software update (GUI or command line), but updates were available on the Xserve:
# defaults write com.apple.SoftwareUpdate CatalogURL http://myserve.mydomain:8088/
# defaults write /Library/Preferences/com.apple.SoftwareUpdate CatalogURL http://myserve.mydomain:8088/
# softwareupdate --list
Software Update Tool
Copyright 2002-2007 Apple
No new software available.
When pointing the clients back to apple for updates, the update is available:
# defaults delete /Library/Preferences/com.apple.SoftwareUpdate CatalogURL
# softwareupdate --list
Software Update Tool
Copyright 2002-2007 Apple
Software Update found the following new or updated software:
* iTunesX-9.0.1
iTunes (9.0.1), 87690K [recommended]
Clients can connect to port 8080 on the server, and the iTunes update has been downloaded to the server and is visible on the file system:
# "curl -s http://myserve.mydomain:8088/index.sucatalog iTunesX.tar
http://myserve:8088/content/downloads/05/47/061-7190/xP7dtwZz6YGXLHFHcxVT7CnV6mR dq6RnVY/iTunesX.tar"
# ls -l /usr/share/swupd/html/content/downloads/05/47/061-7190/xP7dtwZz6YGXLHFHcxVT7CnV 6mRdq6RnVY/iTunesX.tar
-rw-r--r-- 1 root wheel 54947840 Sep 22 16:20 /usr/share/swupd/html/content/downloads/05/47/061-7190/xP7dtwZz6YGXLHFHcxVT7CnV 6mRdq6RnVY/iTunesX.tar
The /var/root/Library/Caches/com.apple.SoftwareUpdate/Cache.db is extremely sparse after running the software update against the local Xserve:
# rm /var/root/Library/Caches/com.apple.SoftwareUpdate/Cache.db
# softwareupdate --list
# strings /var/root/Library/Caches/com.apple.SoftwareUpdate/Cache.db | tail
SQLite format 3
indexprotoprops_indexcfurl_cache_blobdata
CREATE INDEX protopropsindex ON cfurlcache_blob_data(entryID)P
Ytablesqlitesequencesqlitesequence
CREATE TABLE sqlite_sequence(name,seq)
[tablecfurlcache_blob_datacfurl_cache_blobdata
CREATE TABLE cfurlcache_blob_data(entryID INTEGER PRIMARY KEY, response_object BLOB, request_object BLOB,
receiver_data BLOB, proto_props BLOB, user_info BLOB)u
indexrequestkey_indexcfurl_cacheresponse
CREATE INDEX requestkeyindex ON cfurlcache_response(requestkey)r
indextimestamp_indexcfurl_cacheresponse
CREATE INDEX timestampindex ON cfurlcache_response(timestamp)
tablecfurlcache_schema_versioncfurl_cache_schemaversion
CREATE TABLE cfurlcache_schema_version(schemaversion INTEGER)
Wtablecfurlcache_responsecfurl_cacheresponse
CREATE TABLE cfurlcache_response(entryID INTEGER PRIMARY KEY AUTOINCREMENT UNIQUE,
version INTEGER, hash_value INTEGER, storage_policy INTEGER, request_key TEXT UNIQUE,
time_stamp NOT NULL DEFAULT CURRENT_TIMESTAMP)G
indexsqliteautoindex_cfurl_cache_response_1cfurl_cacheresponse
indexsqliteautoindex_cfurl_cache_response_2cfurl_cacheresponse
None of the XML data seen in the Cache.db file after running against Apple's update server is present.
Note, I did multi-home this server fairly recently to add an internal website on a different IP/URL, but I don't think that should have effected the SUS service, which is still available at the original IP/port. I am a Unix/Linux admin by training, so some of the OS X idiosyncrasies are still new to me, and I may not be aware of certain tools/commands that may be helpful in diagnosing this problem.
Thanks for your help in advance,
-Tom

Apologies for responding to my own post, but I believe I have found the issue and am replying with a solution for the benefit of others.
Upon reviewing my original post, I noticed that the curl request for the index.sucatalog was returning XML contents with URLs defined with only the hostname, not the FQDN, even though the CatalogURL was specified with a FQDN.
# curl -s http://myhostname.mydomain:8088/index.sucatalog | grep iTunesX.tar
<string>http://myhostname:8088/content/downloads/05/47/061-7190/xP7dtwZz6YGXLHFHcxVT7CnV 6mRdq6RnVY/iTunesX.tar</string>
This change in URL may have arisen when multi-homing my Xserve for some reason. In my case, specifying the search domain field on the clients seems to have fixed the problem as the simple hostname in the URLs are now able to resolve without the domain.

How to change Apple Hot News preferences?

I use Mac Mail for email and receive about 10 messages a day from "Apple Hot News" (software updates, hints about iPhone, etc). How do I stop getting these messages? I don't see any unsubscribe option in the messages.
Thanks in advance,
Sunny

Hi
Click on the "Apple Hot News" feed in the list to the left of the window, then right-click or ctrl-click and choose "Delete Feed".
Matt

I have just upgraded to Windows 8 and my scyning and upgrading my phone with new apple software fails, Itunes looses connection with the device (phone), cant backup the phone or download new software, is this an issues with Windows 8?

I have just upgraded to Windows 8 and my scyning and upgrading my phone with new apple software fails, Itunes looses connection with the device (phone), cant backup the phone or download new software, is this an issues with Windows

Hi, stig2013.
I would recommend the steps in the article below. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If you are receiving an error message, find the exact error number that you recieved in the article below and process the steps.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
Cheers,
Jason H.

Since i have down loaded the new software my wifi does not work I have been to a apple store and they said it is a hard ware issue I do believe it is not my fault has the wifi workded before cheers Ben..

Since I have down loaded the new software my wifi does not work. I have been to a apple store and they said its a hardware issue. My phone was fine before the down load.

What is your technical support question for these user to user technical support forums?

I recently restored my iPhone 5, setting up as new, due to software issues. I wasn't able to use my old Apple i.d. and had to set up a new one, so now I have 3 of those. If I need to repeat this process, how do I sign in with a current i.d.?

Apple checked out my iPhone 5 and told me the Springboard app was corrupt, affecting battery life. They advised me to wipe the phone and set it up as new so new software would be installed. I did this, but couldn't sign in with my Apple i.d. I had to create a new one. This "fix" didn't improve battery life, and Apple replaced the phone. I set the new phone up using "restore from backup" and the battery life is terrible. I'd like to wipe it and install the software from scratch but don't want to have to have another new Apple i.d. How can I do this?

Restore from the backup!
You password: You have set it! It might be your passcode or you mioght have set it accidentally, so test all of the passwords you normally use. If you cannot get the password you backup is lost, but you can still sync your iTunes content.

I have reinstalled itunes after it did not start when I downloaded the new software. I am now getting a message that says "Service (Apple Mobile Device) failed to start verify that you have sufficient priviledges to start system services. What do I do

I have reinstalled i-tunes after getting error messsages when I downloaded the new software. Nor I get a message that says" Serice (Apple Mobile Device) failed to start. Verify that you have sufficient priveledges to start system services. What do I do now

Hi annibu757,
If you are having issues with iTunes after an attempted update, you may find the following article helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Regards,
- Brenden

I am having issues with 360 degree rotation, I have an iPhone 5 and ios 6.0.2. I have read alot about this issue online and I found out that my issue is software. I want to know if and when apple will fix this issue?

I am having issues with 360 degree rotation, I have an iPhone 5 and ios 6.0.2. I have read alot about this issue online and I found out that my issue is software. I want to know if and when apple will fix this issue?

I had the same experience with a new iPhone 5 that I bought last week. Did not have a chance to measure battery life before the 6.0.2 upgrade installed but I set up my phone exactly like my 4S and immediately started running out of power after short periods. Went to Xmas get together with fully charged 5 and 4S. Heading home the iPhone 5 shut down for low battery and the 4S had 65% power. Both phones had two half phone calls on then and no data usage.
That night I fully charged the iPhone 5 and, without lighting it up, put it on my night table. Next morning I picked it up and looked at battery indicator and I had 42% charge with NO activity!
Tried it again next night and wound up with 37% charge. (Slept longer).
Today I called the carrier and reactivated the 4S. Took the 5 to Apple Store and they kindly gave me choice of new replacement phone or refund. I took the refund. Uniquely, the Apple Store said it was Verizon CDMA phones that were coming back.
The are other strings on this with temporary solutions, but from my experience with 7 firmware changes on an HTC 4G phone the problem will continue because the solution will be hardware caused. We are in the days where RTM means Rush to Market - not Release To Manufacturing.
I fear the only solution is to either wait for the next model (I did not notice a really major change in performance over the 4S in LTE heavy Seattle area) - or switch to another manufacturer.
It might be useful for these forums to indicate if you have a GSM or CDMA phone to see which have more problems.
Discouraged....

No more MOVIE menu in apple tv since new software update today! 12-12-2012

Hello, I did a new software update of my apple tv today and now the menu "MOVIE" is missing on the main page. I already rebooted the device but the problem still persists.
Do you have any feedback how I can fix this issue?? thank you

@Surfbroad you've probably done the following, but as @IpadinParadise has suggested, can you confirm that you're selecting the HDMI input on the TV that's Apple TV is connected to? Also, is the audio playing fine while the screen's black?
If you've made sure that the input setting you've selected on your TV matches the input you have your video cables connected to, then change the Apple TV resolution by pressing and holding the "Menu" and "Up" button for six seconds. The Apple TV will automatically cycle to the next resolution at approximately 20 second intervals. Pressing the "Select" button will immediately cycle to the next resolution. This should choose the appropriate/compatible resolution for your TV automatically.
If the above doesn't work, and if your Apple TV is 1st generation, try component cables instead (and disconnect the HDMI cable temporarily).
Apple's Basic Troubleshooting guide for Apple TV might be helpful: http://support.apple.com/kb/ht1551
And the following link provides Tech Specs for Apple TV generations 1 through 3: http://support.apple.com/kb/SP648
I hope that helps.

Apple TV , new software issue

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