Apple TV no longer boots

I have the latest Apple TV its worked fine for months then.....  When I switched it on the TV showed a picture suggesting that it needed to be plugged into to iTunes via a USB cable.  Interesting in that I have never connected th Apple TV directly to iTunes.  Now when I connect the Apple TV to the Mac and connect to power it is completely dead.
Any suggestions, if not what is the return policy?
Thanks Andrew

You do not need to have connected to it before it's just a way of resetting the system.
Here are the support pages for you ATV
Apple TV: Unable to restore using iTunes - Apple Support
Apple TV (2nd and 3rd generation): Restoring your Apple TV - Apple Support
Hope this helps.
PJRS

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    After the Disk Utility operations are complete, restart without holding any keys.
    If the gray screen issue persists, go to the next section.
    Check your cables and power source
    Make sure your power cables are secure (especially if you use a desktop Mac). Try a different cable or outlet if possible. If you use a surge protecter, try connecting directly to an outlet as a test.
    If you have power-related issues (such as your desktop Mac shutting down or restarting, or room lights dimming when an appliance comes on, consider contacting a certified electrician to check your outlets and electrical wiring).
    If the gray screen issue persists, go to the next section.
    Remove third-party RAM and internal hardware
    Note: Skip this section if only Apple-brand RAM is installed in your Mac.
    Remove any non-Apple RAM or other third-party hardware upgrades (such as expansion cards or third-party optical drives or hard drives, if present) to help isolate the issue. This is necessary to get as close as possible to the original factory hardware configuration of your Mac.
    If you are not sure which RAM modules or other hardware is Apple or third-party, or if you are not comfortable performing these steps, or if you have a Mac mini, consider contacting an Apple Authorized Service Provider for assistance. Otherwise, perform these steps before going to the next section.
    Shut down your Mac. If necessary, hold your Mac's power button for several seconds to force it to power down.
    Open your Mac to access the memory slots. Refer to the User Guide that came with your Mac, or search Apple Support Manuals for a PDF copy of your Mac's User Guide.
    Remove any third-party RAM that has been installed.
    Reinstall the Apple RAM that came with the computer if available. Note that Mac OS X 10.5 requires 512 MB or more of RAM; Mac OS X 10.4 requires 256 MB or more of RAM.
    If your Mac starts up with only Apple RAM installed, contact the vendor of your third-party RAM.
    If the gray screen issue persists, go to the next section.
    Perform an Archive and Install installation of Mac OS X
    If the above steps do not resolve the issue, and you can successfully start from your Mac OS X Install disc as noted above:
    Insert your Mac OS X 10.4 or 10.5 installation disc (if you have discs with both versions, use whichever is closest to the Mac OS X version installed on your Mac; do not use a startup disc which came with a different Mac or which contains an earlier version of Mac OS X).
    Shut down your Mac. If necessary, hold your Mac's power button for several seconds to force it to power down.
    Start up your Mac while holding the C key to start from the disc.
    Perform an Archive and Install installation (preserving users and network settings).
    After installation, if the gray screen issue persists, go to the next section.
    Perform an Erase and Install installation of Mac OS X as a last resort
    Important: You should only perform this step after trying all of the above steps. This process will erase all files from your Mac OS X volume. If possible, back up important files first, or use Time Machine. You may be able to connect your Mac to another Mac with a FireWire cable and FireWire target disk mode, in order to try to manually back up files. Alternatively, you may wish to make an appointment with a Mac Genius at an Apple store, or contact an Apple Authorized Service Provider for assistance.
    To erase your Mac OS X volume and reinstall Mac OS X:
    Insert your Mac OS X 10.4 or 10.5 installation disc.
    Shut down your Mac. If necessary, hold your Mac's power button for several seconds to force it to power down.
    Startup your Mac while holding the C key to start from the disc.
    Perform an Erase and Install installation of Mac OS X.
    After installing, starting from your Mac OS X volume, and verifying the issue is resolved, you should use Software Update to update to the latest available version of Mac OS X.
    Additional Information
    If the issue persists after you follow the above steps, you may wish to make an appointment with a Mac Genius at an Apple store, contact AppleCare via phone, or contact an Apple Authorized Service Provider for assistance.
    If the issue only occurs when multiple peripheral devices are connected
    If a gray screen appears during start up only when several peripheral devices (that is, USB and/or FireWire devices) are connected, and you don't want to have only one device connected at a time, the issue may be caused by a combination of the peripheral devices.
    To illustrate this hypothetically, you may have three USB devices, which we'll call "A", "B", and "C". The issue may be that peripherals A and C have a conflict of some sort, and a gray screen only appears if they both are connected, but not if each one is connected separately. In the above "Disconnect, test peripheral devices and network cables" section you may have inferred that you have an issue only with device C because it was added after A. To avoid an inaccurate analysis, connect device C to your computer with no other devices. If your Mac has the startup issue with only device C connected, then you know it is the source of the issue. However if your Mac starts up, you have a conflict of devices to work out. To do this add the other devices one at a time with device C connected until your startup issue occurs (restart after adding one device). Repeat this process until you have just the minimum set of devices to produce your startup issue.
    What can you do?
    You should make sure each device has the latest firmware installed if applicable--check with the manufacturer for more information. You should also check for the latest driver versions, and if necessary install them while started in Safe Mode per above.
    If any of the devices requires a separate power source, be sure that power is connected to the device (for example, even if a device appears to be powered when connected via USB without the power cable, connect its power cable).
    Try different USB or FireWire cables with each device, as applicable.
    If you have a device similar to one of the conflicting devices, try replacing it with another one.
    Contact each device manufacturer or the materials that came with the device. for more support information or, if needed, service options.

  • [SOLVED] After pacman update, system no longer boots

    Updated pacman packages, and half-way through the upgrade proces fails (it mentions not being able to find package-control).  Upon investigating, I notice no programs are working.  I ls /usr/bin and it is empty!  In a panic, I restart the machine, and it no longer boots up. 
    My boot is on sda3 and /root is sda5.
    When bash starts up, it loads the kernel fine, and then after a second it panics and exclaims: "No init found. Try passing init=bootarg". 
    I load up my trusty Arch livecd and fsck the partitions.  Fsck claims both partitions are clean.  I am able to mount them and examine the file structure: all files look like they are there.  I then try to chroot the mounted partition (sda5, my /root), and get the error that "/bin/bash" is not found, even though it is there in the correct directory.  Not sure what to do now.
    My grub entry, which has always worked fine prior to this:
    legacy_kernel '/linux344-ck' 'acpi_osi=Linux' 'root=/dev/sda5' 'rootfstype=ext4' 'init=/sbin/init' 'pcie_aspm=force' 'acpi_backlight=vendor' 'i915.i915_enable_rc6=1' 'i915.i915_enable_fbc=1' 'i915.lvds_downclock=1' 'ipv6.disable=1' 'i915.semaphores=1' 'modprobe.blacklist=bluetooth,uvcvideo' 'ro'
    legacy_initrd '/initramfs-linux-fallback.img' '/initramfs-linux-fallback.img'
    UPDATE: solved issue.  I didn't read the news.  Upgrading via pacman broke my system because of this.  Now I know!  System is running smooth again.
    Last edited by corruptz0r (2012-07-15 20:26:53)

    Huh. I guess the problem was a couple of stale and crusty {,f}getty .service files, and an obsolete slim.service file I created a while back.
    Removing them fixed my problem, although tty1 still shows boot messages (not a problem, and may not even be "new" behaviour)
    Cheers Tomegun.

  • Z77A-GD65 no longer boots with 4 RAM modules

    I had 4 x 8GB Cosair Vengeance LP that used to work fine, but no longer boots into Windows with 4 but only with 2 RAM modules.  Any help in solving the issue would be appreciated. ( I need 32 GB as I run many virtual machines )
    The 4 modules worked fine for few months until couple weeks ago,  when I saw issues with booting into Windows 7. The workaround was to "warm up" by leaving the PC in BIOS for about 5 minutes and it would boot fine.  Since couple days ago, it would POST but not boot into Windows or into live Linux on USB, so I started troubleshooting with bare bones first ( MB, CPU, 1 RAM, PS ) and then starting adding more and more components until I found that  1 and 2 RAM modules worked in either black or blue rail but with 4 RAM modules, it will POST, but not boot at all into either USB based live system or into Windows 7.
    Memtest with 2 separate sets of modules pass with flying colors. Mixing the sets work fine too, but add 2nd set (i.e. 4 modules) and it fails to boot.  I am leaning more toward believing the issue is with the MB than with the RAM since mixing them doesn't throw any memory error.
    Any suggestion on how to check if it's the RAM or MB ?

    Quote from: PirateDog on 25-November-13, 00:23:30
    If these were 2 kits mixed, ...
    These were 2 mixed kits.
    Quote from: XFM on 25-November-13, 07:01:42
    What voltage is the RAM running? A slight bump up in voltage might help.
    As to voltage, I started with standard 1.5 and then incrementally upped it to 1.65v. At 1.6v and above, it does boot into Windows, but intermittently goes into BSOD... Works perfect with 1.5v with 2 RAM modules.
    I'll save the money for next build instead of going for 32GB kit.  ... guess I'll live with 16GB for now. 
    Thank you all for the advice.

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