Apple TV no longer connects with PC iTunes
Connections to Netflix, YouTube etc work but will not connect to my PC iTunes saying I have to sign on home sharing on the PC iTunes. It is on! It was working before a recent Apple TV update. Is there a known problem? Wasting a lot of time trying to correct this issue.
I have had the same frustrations for months. Then I read a suggestion and tried it and it worked, at least for me. Here is what you do.
Go to Control Panel
Then click Network and Internet
Then Network Sharing Center
Under Connections, click your internet connection.
In the pop up box click on "properties" and when the box pops up, say yes.
Then uncheck Internet Protocol Version 6 and click the okay box.
After I did that mine started working and has worked even after turning off itunes and getting back in.
I hope this works for you.
Similar Messages
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We have recently moved and have a new television and internet system. My Apple TV screen goes to the option of 'computers' and 'settings'. I really want to watch Netflix and it no longer takes me to that screen. It says that it can't connect to the iTunes store when I try to test the network.
Any suggestions of what I should do?
I've restarted it multiple times. At one time I could get to the option screen that had Netflix and HBO GO and it told me that it was unable to open them and to try later. Why won't this work?!?Hello jhunn1819,
The next step would be to restore your Apple TV.
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/HT4367
Cheers,
Allen -
Apple TV no longer connects to Home Sharing
Hello,
Frustrated and working on this issue for month - Apple TV no longer connects with Home Sharing! I have uninstalled all apple firmware and reinstalled from scratch ITunes, I have checked and unchecked Home Sharing and entered password dozens of times! I have reset all four apple TVs and I have unchecked/disabled IPV6 and it still does not work. all four Apple TVs have worked for years and somewhere along the way they just stopped.
I am running Windows 7 and the only thing that has changed in the path is the Time Warmer Arris router. Apple TV still connects to WiFi and Netflicks.
Please help,Hi there catcherlojo,
It sounds like you have already tried a few things, but you may still find the troubleshooting steps in the article below helpful.
Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972
-Griff W. -
With verson 12.01.26 my iTunes can no longer connect to the iTunes store or iTunes Match
After downloading iTunes version 12.01.26 on my PC my iTunes can no longer connect to the iTunes store or iTunes Match. My itunes displayed a message at the top that it was connecting to the iTunes Store. After closing my laptop and opening it again after a few hours, there was a message stating that my computer was unable to connect to iTunes because of a problem with my internet connection. My laptop is connecting fine with the internet, yet not through the iTunes program, or at least it seems that way. I'm not positive but feel like the issue may have stemmed when I downloaded the new version, I think maybe I messed up the process somehow by closing my computer or something.
Hello there, gracieflad.
The following Knowledge Base article offers some practical and detailed steps to help resolve issues with not being able to connect to the iTunes Store with iTunes on your Windows computer:
Can't connect to the iTunes Store - Apple Support
Thanks for reachign out to Apple Support Communities.
Cheers,
Pedro. -
I can use the Remote app on my iphone to connect with my itunes library on my computer, but I can't connect to the Apple TV using home sharing with another computer in the house. I am using the same ID and password that the apple tv uses to connect with the other computer. Also how do I check what version of IOS that my iphone is using?
Version:
iOS Settings>General About (or it'll say when you hook it up to iTunes)
Are all the devices on the same physical network? I think you're saying all are set up using the same home sharing credentials.
If you've not done so restart all devices and your router.
If you can get any of the devices connected by ethernet to reduce the wifi burden that may help but to be honest I would not expect simply beoing on wifi to prevent devices/computers appearing in the list.
Does the other computer have any firewall or port blocking software running? -
I was updating my ipad 2 and got it disconnected and its not responding,giving a blank screen with apple logo. when i connect it to itunes then it is giving an error that enter your passcode but the screen is blank how can enter my passcode?
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
I have downloaded the Apple Remote App to my phone (3gs) can't get it to connect with my iTunes library?
http://support.apple.com/kb/TS1741
-
i have an 08 apple desktop and my ipad mini wont connect with my itunes and i cant find updates to fix this what do i do?
From Apple's website and printed on the box the mini came in:
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 2 or later
Download iTunes at www.itunes.com/download
You will have to update to at least OS X 10.6.8 or later, otherwise known as snow leopard. -
"This Apple ID isn't Associated with an iTunes Connect Account" Help?
Hi there,
I've been trying to publish a book I've created on iBooks Author to the iBooks Store but I'm having a bit of trouble with iTunes Connect.
I've set it up and signed the contracts and I can access the dashboard on a web browser with my Apple ID however, when I try to log into it from the Publish wizard on iBooks Author it keeps coming up with an alert message saying that "this Apple ID isn't associated with an iTunes Connect account", even though... well... it is.
I was wondering if it was a possibility I might have missed something along the way to connecting my Apple ID to the iTunes Connect? I don't know what to do.
I really want to get my books onto the iBooks Store as soon as I can - I've tried going through publishers like Smashwords and BookBaby but I've not had much luck with them.... I would prefer to go direct through retailers like Apple and Barnes and Noble.You can sign in to your BlackBerry ID by visiting www.bbid.com . From there you should be able to associate a new device to your BB ID.
Cheers.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated. -
My iPhone 3GS is stocked on apple logo while restarting my iphone. Do I need to reinstall new IOS on it?Or how can I connect with my itunes again.Thanksssss..
I having the same issue about the and iTunes says "The iPhone cannot be restored at this time because the iPhone software update server could not be contacted or is temporarily unavailable.". I've had the iPhone 3GS since it came out. It was working fine until I just tried to update it. It has never been hacked or jailbroken. We and a few others are having the same issue then it is more than likely that this is an update issue. I took mine to the Apple store and the tech tried to update it and he came to the same problem and told me he couldn't update it. My assumption is that we are not the only one's with this issue and that if there was a way to update it to the update before this last one it might be a solution. I don't know how to get the previous update. Apple probably is aware of the problem, and hasn't come up with a solution yet. Or, enough people haven't complained yet. The tech suggested that there might be something wrong with the phone itself, but that couldn't be since it was working perfectly before I updated it and others are having the same issue. It is highly unlikely that a lot of people are not having the same hardware issue all of a sudden at the same time.
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My iPod Touch connects with Wi-Fi at home but is no longer connecting with Wi-Fi at airports or hotels. Is there anything I can do?
First what you want to do is connect to your wireless connection .
Click On Settings>WiFi>Turn WiFi ON. Make sure you are connecting to YOUR wireless connection , check what is the name of your ssid(wireless name) on your router.
Before you connect to your wireless connection check if your connection is secured or not. To do that follow, the steps above once you found your wireless.
If there is a LOCK image that means your connection is secured, from this point you want to get that WEP or WAP key from your wireless router.
Connecting to your wireless network with Ipod Touch
If asked for password enter your WEP or WAP key and click on Join button, wait few moments and then see if you are connected. Test with your safari browser.
Can't connect to wireless network?
Few things you can check:
Did you get an IP address from your wireless router?
Unplug the power from your router shut down your ipod touch. Plug back in your router first, then wait for 1 minute and then turn on your Ipod Touch.
with the router been in a cafe airport etc you need to ask them to reset there router
You are not getting an IP at all?
Are you sure you are connected to your wireless router?
Does your router have MAC address filtering On?
Did you enter correct Password (WEP-WAP key)?
Few more things to check...
Does your homepage work?
Did you try yahoo.com google.com ebay.com etc?
How about your YouTube do you get any videos? -
ATV2 no longer connects to the iTunes store
My ATV2 no longer connects to the iTunes store, however, it used to work without any problems at all. Please help!
There is a fault with iTunes and apple tv 1
See this thread
https://discussions.apple.com/thread/6099057?start=165&tstart=0
Report it to apple -
I plug my iphone 3gs into my laptop and it no longer syncs with my iTunes. I've tried all the trouble shooting methods and nothing works. My iPhone doesn't appear on iTunes or under "My Computer." Does anyone know how to fix this?
If AMDS is running, you are using a USB port directly on the computer and not a hub, you have disconnected other USB devices except keyboard and mouse, you have completely uninstalled and reinstalled iTunes as described in http://support.apple.com/kb/HT1925, You have tried cleaning the connector on the bottom of the phone, you have tried a different cable, you have installed the latest USB drivers for your computer, you have disabled your antivirus and firewall, you are running as an Administrator account and you have tried creating a new user on your computer and connected when logged in as that user then you have exhausted my knowledge. The only other thing to try is a different computer. If it isn't recognized on a different computer you have a hardware problem. Good luck!
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My ipod is no longer connected with my mac air and I wish to transfer all the music from my ipod back to my computer. What should I do?
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
or
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities -
I can't get my Apple TV to connect to my windows pc to play music through my iTunes apple remote has a similar problem
Thanks for the advice. Just had time to retest everything with the latest software and firmware versions. Even with Windows Firewall completely switched off my Apple TV can not connect to my iTunes library. The ironic thing is that my PC can no longer Airplay to my Apple TV after the latest updates, so things are actually getting worse ;-)
I even restarted my router as some posts seemed to indicate this fixed similar issues for others but sadly not for me.
I can at least still AirPlay from my iPad to my Apple TV, which is the main reason I bought the Apple TV, and the NetFlix client on the Apple TV is still one of the best as it supports captions.
I have seen another post from another Win7 64bit user with similar problems so not sure if there is a solution out there yet.
I also have some Samsung products and they can not interwork either so the grass is not greener on the other side ;-)
Apple TV 3rd gen / iTunes on Win7 64bit
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