Apple tv not accessing itunes store

Have done an upgrdae on Apple TV firmware and now unable to access iTunes store..keeps sy try again later? any solutions here as I have had this for a couple of days

Answers can only be as helpful as the details provided. This does not give any one much to go on. Is ATV able to connect to Netflix, HomeSharing, AirPlay, etc? Any of the other services working? Are you using WiFi? Is so have you tried it using a wired connection? What does the network test tool under settings show?

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I can not access Itunes Store from my computer. When I run the dianostic I get a red light that says "Secure Link to the Itunes Store Failed".

I can not access Itunes Store from my computer.
When I run the diagnostic tool for network connectivity, my network connects but I get a Red light that says "SECURE LINK TO THE ITUNES STORE FAILED".
Can anyone help me on this problem?

ITunes won't connect all I get is the "accessing iTunes store......". With the bar scrolling but no connection.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Windows 8.1..can not access Itunes store...always tells me "explorer has encountere an error and stopped working"

windows explorer stops working when i try to access Itunes store from PC..windows 8.1...itunes is updated to lates version for 64 bit

Hi, mikev_01.
Thank you for visiting Apple Support Communities.
Issues connecting to the iTunes Store can be due to multiple causes and not always a simple fix. I would recommend going through each of the steps in the attached articles below. Be sure to test the results after processing each step.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/ts4123
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Cheers,
Jason H.

Can not access itunes store reads error 4002 -error in itunes store

CAN NOT ACESS ITUNES STORE. GET THE FOLLOWING MESSAGE. ERROR 4002- ERROR IN ITUNES STORE PLEASE TRY AGAIN LATER

Hey Caretaker,
I'd take a look at the following article that goes over the basic troubleshooting for being unable to access the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Hope that helps,
David

TS1967 since updating or running a clean utility...I don't know which...I can not access iTunes Store or my iTunes media...what should I do?

I can't access iTunes Store or my downloads in my own iTunes acct.
Afaid to uninstall in case I lose all my music..should I? and then reinstall?

I can't access iTunes Store or my downloads in my own iTunes acct.
Afaid to uninstall in case I lose all my music..should I? and then reinstall?

HT204406 itunes match not accessing itunes store

I have had numerous problems with itunes match. Currently I am trying to upload 5 new songs to Itunes, but my itunes account has been trying to access the itunes store for the past 8 hours with no luck. I have tried numerous times exiting itunes, restarting my computer, and checking the settings in my itunes account. I have deleted apple bonjour software and was wondering if that was the reason. I also use windows 7.
Does anyone have advice to correct this issue?
Thanks

"turn off itunes match" is not highlighted and cannot change settings either, as well as "update itunes match".

TS1363 I can access iTunes store with this Windows based laptop.However.my iTouch could not access iTunes store.I tried various options to resolve the problemThe last one was to reformat the ITouch software.When I try to reinstall the iTouch software it w

Hi! I cannot reinstall software on my Apple iTouch.I get the message...The "iPod" could not be restored.An unknown error occurred (1).
Can you help/advise?
The reason I went thru this process was the iTouch could not access the iTunes store.
Awaiting your reply.
Kind regards,
Matheo

Hi there Matheoconnolly,
You may find the troubleshooting steps in the article below helpful.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
-Griff W.

Can not access itunes store..was always able to until a few days ago

I am using windows XP and since I downloaded the latest version of itunes I am not able to access the itunes store. I have tried to turn off the pop up blocker, add itunes to my exception list in my firewall and several other fixes listed on other sites...all to no avail. I even removed itunes completely from my computer and reinstalled it but nothing works. Any thoughts???

If you are still having these type of problems after trying the winsock reset and are running any kind of net monitoring software like Bsecure, Net Nanny, AVG Family Safety, Safe Eyes, Covenant Eyes, Norton Online Security etc... I would suggest that you try uninstalling said software and reinstalling iTunes 10.5 to see if that corrects the issue.
Refer to article TS4123. Follow the step to identify which software in your system is the culprit and uninstall it.
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
Last Modified: November 28, 2011
Article: TS4123
Symptoms
You may notice the following symptoms after installing iTunes 10.5 for Windows:
iTunes is slow to respond
Windows is slow to respond
iTunes stops responding when backing up or syncing with an iPhone, iPad, or iPod touch.
Some processes installed by iTunes are using up a lot of resources in the Windows Task Manager.
iTunes Store looks empty and white as shown below:
Products Affected
iTunes Store, iTunes 10 for Windows
Resolution
Look for modifications to Windows by:
Running MSINFO32 by choosing either Start > Run, or using the search box to search for
Once it is open, expand Components and then expand Network.
Click Protocol. The first value should look like this:
However, if you find a value that is more like this, it indicates that there's an LSP (Layered Service Provider) monitoring your computer:
"<LSP Info>" is variable and may specifically mention a software suite, or appear to be a meaningless acronym
Scroll through the list on the right and look for any LSPs that have been installed by third-party software. By default, the Windows OS will have 10 values:
MSAFD Tcpip [TCP/IP]
MSAFD Tcpip [UDP/IP]
RSVP UDP Service Provider
RSVP TCP Service Provider
MSAFD NetBIOS [\Device\NetBT_Tcpip...
The value above repeated 5 times with additional variables at the end
Note:811259.Once you've identified the third-party LSPs, determine which software placed them there. Here is a partial list of LSPs you might run into and the software that may have placed it there:
Product or Manufacturer
LSP Name
Bigfoot Networks
BfLLR over [MSAFD Tcpip [TCP/IPv6]]
ByteMobile, Inc.
BMI over [MSAFD Tcpip [TCP/IP]]
Covenant Eyes
Covenant Eyes Monitoring over [MSAFD Tcpip [TCP/IP]]
PC Tools / Spyware Doctor
PCTOOLS over [MSAFD Tcpip [TCP/IP]]
SafeEyes
Internet Content Filter over [MSAFD Tcpip [TCP/IP]]
SpeedBit Video Accelerator
SBLSP over [MSAFD Tcpip [TCP/IP]]
VMWare
VMCI sockets DGRAM
Once you've identified the third-party software that installed the LSP, you can remove that software. If the software is your security software, see iTunes: Troubleshooting security software issues for additional information.
Note:locate vendor information
Reset the WinSock key
If you are unable to identify the software that installed the LSP, you are unable to remove this software because it performs an important function for you, or you've removed this software and the issue persists, you may wish to reset the WinSock key.
To do so, please do the following in an administrator user:
Windows Vista and Windows 7:
Windows XP:Enter the following command:
netsh winsock reset
Restart the computer and test the issue.
Note: If the issue returns, third-party software may be reinserting the LSP.

Can not access itunes store from my mac os

Just lately I cannot access the itunes store-- have been using it for years-- it just remains a blank screen

Hello there, trittie.
It sounds like you are having issues connecting to the iTunes Store and getting a blank page. The following Knowledge Base article offers up some great steps for verifying connectivity:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Troubleshoot issues on a Mac
If you haven't been able to connect to the iTunes Store, a software conflict or your Internet service provider (ISP) may be blocking your access.
Update iTunes and Safari to the latest version.
If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. Follow these steps to configure your firewall.
You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Learn how to use Keychain First Aid to resolve any issues with your keychain.
If you're receiving a specific error message, follow these steps.
If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
Additionally, this article provides some additional recomendations if the issue persists:
iTunes: Advanced iTunes Store troubleshooting
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

IPhone user, Can Not Access iTunes Store, Using Windows 7

Dear Sir
I used to access the iTune Store from my computer everyday. But since a couple of weeks I started receiving the following (Connecting to the iTune Store) message after clicking on the Store link in iTunes.
http://i50.tinypic.com/1glc8.jpg
It just stays there loading forever.
But I can access the store normally using my iPhone and using other laptops over the same network.
What can the reason be? I am using the latest versions of iTunes and iPhone on Windows 7.
I have tried the iTunes built-in connectivity test and it passed all the tests, I have tried re-installing iTunes, And I have also checked support article (TS1470) and I already have the mentioned options enabled.
Thanks.

With that one, try launching iTunes. Go "Edit > Preferences" and select the "Parental control" tab.
Is "Disable iTunes Store" checked? If so, try unchecking that and clicking OK.
Can you get through to the Store now?

Can not access Itunes Store.

I've never had a problem before, but I have been unable to connect the last few days. I have tried the Troubleshooting tips. When I try to connect it says that my network connection was refused. Any help? Thanks.

Hi thasubliminal,
Try disabling windows firewall and any antivirus software you have (Norton, in particular, have been known to interfere with access to the itunes store), as well as any scanning software like a malware scanner. Then try it.
If it DOES work, you need to configure your settings on these programs so that they could run and allow you store access.
Hope this helps!

Itouch 4 not accessing itunes store

For the past month or more I have been unable to gain access to the itunes store from my itouch 4, it just stays on the loading page. I am able to access the store from my pc, and then sync with my itouch, but this is rather inconvenient. I also tried doing a reset to the original settings, but this has also failed. Very confused.

Are you having this problem trying to get into the site as an Admin or with another credential? Or are you having this problem when trying to access as an anonymous visitor? Which site are you referring to?

Why can I not access iTunes Store on my Ipad?

Why can't I view anything on my Ipad from the Itunes app icon?

Try tapping on your id in Settings > iTunes & App Store on your iPad and log out of your account and then log back in and see if the store's pages then show. If if doesn't then you could try closing the iTunes store app via the iPad's multitasking bar and see if it works when you re-open it, and/or try a soft-reset.

Can not access itunes store, can not access itunes store

i cant seem to sign in on my home computer to the itunes store to authorise my computer but its keeps saying the network connection timed out but my internet is up and running perfectly fine!
Help please

Hey, I read another discussion with the same issue and did a winstock reset. I thought it didn't work so I got ****** off an shut the computer down with yet another failed solution. When i logged back in it worked. Finally. I've been with out itunes store for over a month.

I installed the 10.5 update on my Vista computer. Could not access itunes store. So I uploaded a previous version. Now I cannot access the itunes at all. I get this message:The file I tunes libray.itl cannot be read because it was created by a newer

version.
Help! I can't access anything. This all started because I was unable to get my ipod to play via USB in my vehicle.It reccognized it and saw the songs, but wouldn't play.
I need to get my library back!

See Empty/corrupt iTunes library after upgrade/crash.
tt2

Apple tv not accessing itunes store

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