Apple TV not connecting to iTunes

Since the most recent update, my Apple TV (Model A 1378) no longer connects to iTunes.  When I click on any link that would normally go to a page within the iTunes store, instead the action is never completed and I am taken back to the home menu for the Apple TV.  Everything else works fine.  I can use airplay, netflix, Hulu, etc.
I have tried both Reset and Restore with no success.  In fact during the most recent Restore, the time bar came up and went normally from 15 to 13 minutes remaining.  However, at 13 minutes remaining the screen went black and immediately went back to the Apple TV home menu and none of the settings appeared to have been reset.
Can anyone help me get this thing working?

Welcome to the Apple Community.
    1.    First you should try logging out of your iTunes Store account (settings > iTunes Store > accounts) and then back in again.
    2.    If that doesn't help, try resetting the Apple TV (Settings > General > Reset > Reset all settings).You should also try restarting your router.
    3.    If both of the above don't help, you should try a restore (Settings > General > Reset > Restore).

Similar Messages

  • Why isn't my Apple TV not connecting to iTunes, Why isn't my Apple TV not connecting to iTunes

    Why isn't my Apple TV not connecting to iTunes Store.
    Was working fine this morning but now all of a sudden it won't let me sign in and connect. User name and password is correct! Never had any problems in the past. iPhone 5 is connecting iTunes but not my Apple TV??

    Have you unpowered and restarted it?

  • Apple tv not connecting to itunes store?

    My apple tv is not connecting to the Itunes store. What should I do?

    Same here, not sure what the problem is...

  • Apple TV not connecting to iTunes after  computer sleeps FIX

    I've tried everything over the course of several months and this one looks to be the FIX.
    Fix:
    1.   Open "System Preferences".   ( computer only), (Windows computer unknown)
    2.   Open "Network".
    3.   Click on the "Sprocket with down arrow".
    4.   Select "Make Service Order"
    5.   Move the connection your using (Wifi, Ethernet, etc.) to the top, and click Apply.
    6.   If you selected Ethernet, then turn OFF Wifi in the top menu.
    7.   Shut DOWN your computer and then restart after completely shutting down.
    7a. Either restart or unplug and plug in the Apple TV (insure your logged into Home Share after restart).
    7b. Start iTunes (insure your logged into Home Share).
    Done, and your welcome!

    Same here, not sure what the problem is...

  • Apple blinking, not connecting to itunes

    When trying to update my phone to the latest ios my phone displayed the apple logo. The apple logo was blinking every five seconds or so. When i connected to the computer to try and restore my software itunes did not see that i had a device connected to my computer. I then put my phone into DFU mode and it still did nothing to help itunes see that there is a device connected to the computer.

    Welcome to the Apple Community.
    If your Apple TV fails to restore through iTunes……..
    Check that you have correctly followed the instructions for your model of Apple TV.
    If not already, try using a powered USB port.
    Repeat the process but this time try connecting the cable while iTunes is closed.
    Repeat the process with another cable.
    Try restoring the Apple TV on another computer in another location.

  • After trying to down ios 7, iPad will not charge, will not open and will not connect to itunes.  The only display I will get is the apple logo, or low battery warning.

    After trying to download ios 7, iPad will not charge, will not open and will not connect to itunes.  Sometimes, screen will switch from Apple logo to low battery notification, but doesn't look as if battery is charging.

    Connect with cable to computer.   Your ipad is in recovery mode.
    Follow directions to fix
    http://support.apple.com/kb/HT1808?viewlocale=en_US

  • My ipod touch is not connecting to itunes and wont turn on all i get is the apple logo when i turn it on. how do i fix this?

    My ipod touch is not connecting to itunes and wont turn on all i get is the apple logo when i turn it on.
    How do I fix this?
    can anyone help?

    Start her:
    iOS: Not responding or does not turn on

  • Apple TV will stream music but will not connect to iTunes library to stream movies or podcasts.  During the unsuccessful connection process, iTunes becomes unresponsive and must be forced to quit.

    Apple TV 3 will stream music via Home Sharing from iTunes on Mac running 10.6.8 but will not connect to iTunes library to stream movies or podcasts.  When trying to connect, iTunes becomes unresponsive and must be forced to quit.  ATV will stream movies purchased through the ATV but not those purchased through or ripped/copied onto the Mac.  I've tried fixes suggested for similar problems (rebooting ATV and Mac, signing out then back into iTunes Store) to no success.  Any suggestions will be appreciated.

    This is the most bogus example of Apple rip-off EVER.  They do not advertise this *feature* and yet expect people to invest in an Apple ECOSYSTEM?  My experience with Apple TV using a central media "server" (a dedicated Mac Mini) has been atrocious.  I continually get "Cannot connect..." messages and with typical Apple "it just works" mentality, there is no reason stated.  I HATE APPLE TV and I HATE APPLE.  Peddle your crapple somewhere else.

  • Apple TV will no not connect to iTunes.  I need step by step info.

    My Apple TV will not connect to iTunes?  I need step by step instructions to try and fix this. 

    Hello there, Canuckam2.
    The following Knowledge Base article offers up some great step-by-step instruction on troubleshooting your issue:
    Troubleshooting Home Sharing
    http://support.apple.com/kb/ts2972
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • At the moment I can use my apple Id on my iPod touch to connect to iCloud and IMessage and FaceTime but it doesn't work on App Store. Face to an error: can not connect to iTunes Store. What's wrong? My apple Id is working on my MacBook Pro as well.

    At the moment I can use my apple Id on my iPod touch to connect to iCloud and IMessage and FaceTime but it doesn't work on App Store & iTunes just on iPod  Face to an error: can not connect to iTunes Store. (Setting... itunes & app store)What's wrong? My apple Id is working on my MacBook Pro as well. And it was working on this iPod before resetting . Just after resetting I can not connect to App Store & iTunes and I can not instal any app even free apps

    Try
    Can't connect to the iTunes Store

  • I have 2nd generation apple tv, and this has always worked well with Lion, have now upgraded to Mountain Lion, and now can not connect to itunes, all other things work, can buy or rent films.

    I have 2nd generation apple tv, and this has always worked well with Lion, have now upgraded to Mountain Lion, and now can not connect to itunes, all other things work, can buy or rent films, but can not listen to my music or show photos. Can anybody help please?

    I have 2nd generation apple tv, and this has always worked well with Lion, have now upgraded to Mountain Lion, and now can not connect to itunes, all other things work, can buy or rent films, but can not listen to my music or show photos. Can anybody help please?

  • HT4009 Unfortunately, I keep getting the error "can not connect to iTunes. Code:0" I've tried rebooting, signing out of my apple ID, can someone please help or advise me on what to do? Many thanks, Ryan

    Unfortunately, I keep getting the error "can not connect to iTunes. Code:0" I've tried rebooting, signing out of my apple ID, can someone please help or advise me on what to do? Many thanks, Ryan

    hi i had the same problem today when i updated my itunes to latest version. however, i have just found my songs in the 'itunes media' folder. this was accessed through 'my music'  then keep clicking through until you find itunes media and all my library songs were in there and i then just added these files to my library and all were restored however, i have lost all my playlists but at least my 700 songs are back. very dissapointed with apple that they have let this happen with their latest update, the previous version was miles better than this one . hope you find them. stevo

  • Apple TV3 not working - Can not connect to iTunes, Very, very slow streaming. Help please?

    For just over a week I have been unable to stream film/TV shows from Netflix via my Apple TV. When I have been able to, the streaming is painfully slow... for example, to watch a half hour program I have had to pause it at the beginning and leave it for 30-40mins before I can watch it and even then i'm not guaranteed to be able to watch it all! On top of the streaming issues, I tried to purchase a film from iTunes via the Apple TV - this took 3days to download!! Then finally, last night, it all seemed to stop working - will not connect to iTunes account at all (can not connect to server). I have checked again this morning and the error message says the same thing. My internet connection is fine (perfect on both mac, dell laptop and iPhone. I have tried the obvious troubleshooting methods - nothing has helped.
    Can anyone please tell me whether this is an internal Apple issue and if we know how and when this will be resolved? Or has anyone else had the same problems and been able to resolve them?
    I'm pulling my hair out...

    This would be an issue with your network. Netflix will constantly adapt to your connection. iTunes content is fixed, will cache as you watch, and will need to load a portion before playback begins. As you have not provided information on what you have tried, I will list common things to check.
    What is your current connection, via speedtest.net
    Make sure DNS is set to auto (settings - general - network)
    Make sure router is up to date, if on wifi try ethernet
    Go to istumbler (Mac) or netstumbler (PC) to get a report of the network, look for signal strength and noise

  • Can I remotely remove Apps from my iphone when not connected to iTunes. I have my apple ID and password. but my iphone is not in same wifi range

    Can I remotely remove Apps from my iphone when not connected to iTunes. I have my apple ID and password. but my iphone is not in same wifi range

    Sorry, not sure what you mean by remotely?
    You can remove apps from your phone without being connected to anything if you have the phone in hand. Were you speaking about something else?
    If not, then you just press on an app on the Home screen and hold it down until they all begin to wiggle. Apps that you can remove (non-Apple apps) have a little "x" in the top left-hand corner. Tap on that, and the app will be removed.
    Cheers,
    GB

  • My Ipad will not connect with Itunes prompt states this Ipad cannot connect because the Apple mobile device service has not started "??s "This Ipad cannot connect

    my Ipad will not connect with Itunes prompt states this Ipad cannot connect because the Apple mobile device service has not started "??s "

    Try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.

Maybe you are looking for

  • New iPod - It is LOCKED!

    My iPod mini had no problem. I sold it and got a new iPod. It says that it cannot read or write to disk. There is a locked icon on the iPod page in iTunes. How do I get the thing unlocked? My updates are fine. My home Mac is a G5 running 10.3.9.

  • How to query the master block based on one of the values in detail block

    Hi, In version 6i forms, I have a field in data block which is not set as a database item. I am using that field to store a value from detail block. If I want to query the form using that field (which represents one of the values from detail block),

  • Facing problem with 3.5 framework

    Do me a favour asap.. I am having problem in installation of sql server 2012. which is because of framework 3.5 It is not installed on my system..and i have tried several times to enable this feature.. but i failed. so please get back to me with solu

  • Touchpad not functioning correctly

    I have an Envy 17,(Windows 7) and the touch pad is not functioning correctly.  I have had it do similar things in the past but they seemed to fix themselves after a few minutes, but this time it just keeps messing up. I CAN click on programs to open

  • Incoming MDN not getting recognized properly

    Hi, We're testing AS2 over HTTPS Host and remote is setup as Is Non-Repudiation of Receipt Required Yes Is Non-Repudiation of Origin Required Yes Encryption Enabled Yes Transport Security Enabled When I get the MDN back I get both host and remote TP