Apple TV not displaying "Top Movies" Thumbnails in Main Menu

Ok, so I have the latest updates and have done the following:
1. Have restarted my Apple TV multiple times-no change.
2. Have reset my Apple TV multiple times-no change.
3. Have restored once by connecting it to my macbook and restoring via iTunes-no change.
Note: if I restart, the thumbnails reappear, but once the Apple TV powers off, the thumbnails "disappear" from the main menu about 80% of the time. The TV Show tumbnails display correctly in the main menu without any issues, along with tumbnails "in" Netflix and all other apps.
Any ideas?

Hello mijre64,
For issues with playing your purchased content, take a look at the article below. It will have start with doing a reset on your Apple TV and then verifying your Wi-Fi connection. Let me know if this works or if you need further assistance.
Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
http://support.apple.com/en-us/TS4546
Regards,
-Norm G.

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Attachments:
Dibujo.JPG ‏83 KB

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Apple TV not displaying "Top Movies" Thumbnails in Main Menu

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