Apple tv not letting me play movies saying HDCP playback not supported
Apple tv, go into netflix try to play movies, wont let me say's HDCP playback not supported. Called netflix tryed various things, they believe it's the apple device itself, tryed to contact apple of course you have to buy $35 pkg for support , so now I don't want to pay that I would rather just go buy another apple tv which would cost my $100 but would I still have the same issue?
Welcome to the Apple community.
The first thing to check is that your TV is HDCP compliant. If you are sure that it is:
Check that the HDMI cable is correctly seated at both ends.
Try disconnecting the cable and connecting it again.
Try another HDMI cable.
Try the Apple TV with another TV
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Welcome to the Apple Community.
HDCP is copy protection built into iTunes video content, the Apple TV requires all devices to be HDCP compatible before it will send HDCP content to them. In simplistic terms the Apple TV asks the TV if the signal it will send can be recorded, if it gets the right answer it will send the signal, if it doesn't receive a reply it won't.
Your problem may be one of unsupported equipment or may simply be an error. You could start by checking if your TV is HDCP compliant. If it is the problem might be cabling or another device (such as a receiver) between the Apple TV and TV, it may also just be a glitch which might be resolved by a simple restart. -
ITunes 7.1 will not let me play any tracks...
iTunes 7.1 will not let me play any tracks, it opens up fine and I can do pretty much anything else with it but when I double click or press play on a track an error message comes up and iTunes has to close. This has only been happening since I uploaded the new 7.1 version of iTunes, can anyone help me with this problem please?
I have sent an error report to microsoft but that doesn't seem to help me.Can you play your tracks with Quicktime?
If not, you might try uninstalling quicktime and installing the stand alone version, which is option2 here:
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See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
I have a iTunes account and recently 2 of the song I have downloaded will not play, it says that it not authorised to play. How ever on the same day the other songs I downloaded that day are playing fine. I can't play the 2 song on my lap top and I-pod.
Hello Jigz19,
It sounds like you are unable to play a couple of songs from your library becuase you get a message that the computer is unauthorized to play, but other content purchased that same day works without issue. I would verify that the affected songs were purchased with the same Apple ID first:
Recovering a forgotten iTunes Store account name
http://support.apple.com/kb/ht1920
Open iTunes
Highlight one of the items you have purchased (You can find your purchases in your Purchases playlist).
Choose File > Get Info.
Click the Summary tab.
The Account Name area will list the account used to purchase the item. Unless you have changed accounts, this is your iTunes Store account name.
If so, then delete the songs:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Then re download them with this article:
Download past purchases
http://support.apple.com/kb/ht2519
Thank you for using Apple Support Communities.
All the best,
Sterling -
I bought several down loads of music and one will not let me play it
I have paid and downloaded music from ITunes many times, but I run into a problem. One song that I purchased and it shows it has been downloaded will not let me play it. It keeps wanting me to verify my computer and I do and then it still won't let me play it.
Mamacat1513 wrote:
One song that I purchased ...will not let me play it. It keeps wanting me to verify my computer...
It may be a corrupt / damaged download.
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases > http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service > Apple Support iTunes Store Contact Us -
Why is the music on my iPod randomly not letting me play? all my good ones are the ones I purchased won't play, my storage is fine. I tap on the song but it skips to a completly different song on iPod but not laptop. For example both versions of Til' I Collapse by Eminem won't play on my iPod but on laptop, same with Born this Way by Lady Gaga
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
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