Apple tv not really connecting

I just got an apple tv, and set it up. As I entered my internet password I didnt get a five digit code, though it says on apples info that one should pop up, so I couldnt put that code into itunes. Itunes on my pc seems to only occationally recognise apple tv, and the appletv loses connection to my computer all the time. Under "Computers", 10% of the time it offers my computer and the rest it just says I have to activate Home sharing in itunes, which I have, several times.
I know something must have gone wrong, I just cant believe apple would sell this if this is how bad it is, but what??? Anyone with any ideas?

I have similar issue with dimmed spinning wheel. Wonder if its software related ...

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