Apple TV Not Syncing - Error Suggesting Firewall Port 3869 Issue

I am suddenly having issues syncing my PC iTunes library with my Apple TV. iTunes is giving a message stating that the Apple TV is not responding and that I should confirm that my firewall port 3869 is open. I turned off the firewall for a few moments to see if the issue would be resolved and it is not.
iTunes can see the Apple TV, can see what media is installed on the device but cannot sync to it. Any suggestions??

A few people have reported that deleting the iTunes application and re-installing it can resolve this problem. Also make sure you have the latest version of Bonjour installed on your PC.

Similar Messages

Apple Mail Not Syncing

I am having issues with my apple mail not syncing on my computer. This just started happening, was working fine up to this point. We use MDaemon, and nothing appears to be wrong on the server. I can see all the mail on my iPhone and through World Client. This is the error I'm getting. I have backups of my computer, what components should I try to reinstall from "resources".
System consistently reports(s) : SyncServer[985]: [0x7fada840bdb0] |DataManager|Warning| Client com.apple.Mail sync alert tool path /System/Library/Frameworks/Message.framework/Resources/MailSync does not exist.

I have reinstalled Mountain Lion, and this still did not help. Mail still not syncing. When I look in the "System/Library/Framewoks/Message.frame/Resources" I do not see anything that is called MailSync. I have looked through my Time Machine backups and see it way back in Jan. 2013. I did copy it into the "Resoures" folder, still not working. I have deleted my account and reset up, still not working. My issue started late March 2013. I don't know what else to try.

The Apple TV "Apple TV" not responding. Check Firewall ... port 3689

ATV would not sync. After wasting several hours changing settings on iMac, checked Wireless Network on ATV. Default wireless network had changed to incorrect "guest" network. Changed to correct network and Sync works. Hope this saves someone from following useless Apple resolutions.

apple resolutions can't take into account someones wifi settings having been played about with.
they assume the user will have checked to make sure that it actually is trying to connect to correct network!
somone obviously changed the appletv to connect to that network. it wouldn't have done it on its own.

Apple TV not syncing since iLife 08 install

Jan 24th 2008
Before installing iLife 08 to update my existing iLife,the syncing to my Apple TV was fine..I now get error window.Apple TV not responding,check firewall access to port 3689....which I have in System preferences/sharing.
I have checked all boxes in combinations and have set them back to how they were....I have done nothing to my Apple TV. I don`t need to as all my existing stuff is on there it just doesn`t sync the latest.....
However I notice that there are many many problems reported, on the forum, all recent.is there a problem, is Mac addressing it and will we get a software update?
With a new product I cannot accept this....Help.....

Welcome to the  Discussion Forums.
Have you installed all the ilife updates including the compatibility software.

Apple TV not Syncing, port3689, help!

I bought a movie through the Apple TV. It downloaded fine and is sitting on the Apple TV( The software is up to date.) but, it will not sync back into my itunes(I have a four month old iMac and the software is all up to date.) When I go to iTunes and do a forced Sync I get this message." Check that any firewall software running on this computer has been set to allow communications on port 3689" It was working fine a few weeks ago and now it's not syncing at all. I have not changed any of my internet settings and my firewall on the iMac has always been set to " Allow all in coming connections". I even turn the firewall off on the router but it still doesn't sync. I don't want to reset my Apple TV because I don't want to lose the movie I just bought.
Is this a known bug? Is there a fix?
Thanks Andrew

Last time this happened to me, I had a router issue (airport extreme) and just needed to restart my router. I'd also try restarting the apple tv and computer if you haven't already done so.
Also check for updates on all three devices to make sure everything's current.

Apple TV not syncing back to itunes

Strange things happening here...
At some point I bought a song on my apple tv. When syncing to itunes, I got a message saying the song could not be synced (i guess it was corrupt, but I checked "don't show this message again", so I can't reproduce the error message).
Now, every time I start itunes, it tries to sync with atv, but always tries to sync the corrupt file and fails.
Not too big of a problem, but somehow the atv doesn't sync back to itunes at all, since the 10 other songs I bought since then, seem to have the same problem of not syncing back to itunes, although itunes seems to try and sync for approx. 45 secs or so...
Now, a few questions :
1) How do I get itunes to show the error message again, so I can check if the new songs have the same problem.
2) How can I delete the 1 song that started all this trouble from atv ?
3) In the worst case scenario, how do I format the atv, so I can start from scratch again?
Thanks

OK, just posting this because it might help others...
This afternoon, I got ready to call the local apple support, and with the phone in my hand I started up itunes.
And you won't believe this, but it synced beautyfully, in both directions ...
What the * ?
There has only been 1 change on my mac, and that's the installation of the latest security update !!!
So my calculated guess would be, that the last security update closed certain ports, that atv needs to sync back to itunes, and that this security update opened those ports again...
I can only hope the next update won't f*ck things up again.
Anyway, my problem is solved, and I hope a lot of others out there are fine too after installing the 2009-001 security update.

Will not sync - Error 1418

My Shuffle would not sync. Was within warranty so got a new one sent. New one seemed ok until I tried to install music. It shut down my PC I received the same error message as before. Could not restore or sync. My son, however, was able to restore,sync and add music via his Mac. So there is SOMETHING on my PC. Any ideas? Am running Windows XP

http://docs.info.apple.com/article.html?artnum=304508

Ipod touch could not sync error 13019

i'm trying to modify a playlist on my 3rd gen ipod touch (add/remove songs) whenever a make a change i get the message "ipod could not be synced. an unknown error occurred (13019)
everyone else who has this problem solves it by simply unsyncing / resyncing their ipod, but my problem is i absolutely hate apple, itunes, and their tyranny over your ipod and have never synced this ipod once since ive got it. this way i can (normally) freely add and remove songs to/from my ipod from any computer. its worked for the past two years or so and i dont know why its acting up now, but i will NOT sync my ipod to itunes because i know i will never be able to get away from it. any ideas? it may or may not be my outdated ios

- Transfer iTunes purchases to the computer by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- Transfer other music by using a third-party program like one of those discussed here:
Copy music from Ipod to new computer...: Apple Support Communities
- Connect the iPOd to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup.

Apple TV not syncing purchases back to iTunes

My Apple TV is not syncing purchases back to iTunes. All music and TV shows I've purchased through Apple TV since the upgrade to ATV 2.0 is still not showing up in iTunes.
In iTunes, when I click on Apple TV in the left pane I see only the "Summary" and "Photos" tabs. On the main Summary window there is no button to "Sync" Apple TV. Neither are there any options for setting this up in iTunes Preferences, or in any of the on-screen settings in Apple TV itself. I can stream content just fine, I just don't see how to enable syncing back and forth. Am I missing something?
Many thanks for your input!
Tom

Any idea how to get ATV to sync with iTunes? Is there some way to enable syncing to move purchased ATV content over to iTunes? I was under the assumption that this should happen automatically with 2.0. I also recall with ATV 1.0 that I DID at one point disable syncing in favor of streaming, and perhaps this setting somehow transferred over to ATV 2.0 ?
Funny, others on this forum are trying to disable the automatic transfer of ATV content to iTunes, while I'm trying to get it to work!

Apple TV not syncing with iTunes for purchased movies

Hi, I purchased two movies on iTunes and neither one is syncing with my Apple TV. All music is syncing perfectly fine.
The Apple TV is set to Custom Sync. On the movies tab of the Apple TV device in iTunes I have selected sync all movies since the two I am trying to sync are the only two I have purchased. When I click sync it takes about 15 seconds and then finishes with no additional files transferred. I have also tried changing the setting from sync all movies to sync selected with the two movies selected beneath. Neither works for me. Any ideas on why?
I am using iTunes 8.2

in iTunes in the left hand panel under "Library" click on "Movies".. in the right hand list... find the movies that you bought. on far right of each row/item in the list is a checkbox... this checkbox must be checked or the movie will not sync... is that checkbox checked?

"Apple page not found" error after installing iOS 6 and trying to connect to wifi on iPad 2, how do I fix this?

SO I just installed the new iOS6, and the wifi is working (posting on my iPad 2 right now). However it won't let me use safari, and every time I select my wifi network, it shows the full strength signal. But before I can do anything it loads a page in an attempt to connect to apple.com, that says "apple page not found." I can then navigate the apple website, but there is no address bar. I try using safari and it says I am not connected to a wireless network. I know this is a problem with iOS 6, so has anyone heard how to fix this? Or is anyone having this problem as well?

Reading some older threads from 2012 and 2011 it appears the problem was present even then. Part of the problem was due to people using multiple or different account id's on the various devices. In my case, I only have one ID and it is the same on all devices yet the iPhone and iPad are still throwing the same error when I try turning on iTunes Match. This is very frustrating . . . any help out there? Thanks.

Notes Sync Error slows Mac to a halt

Whenever I open Mail, my machine slows down & looking in system log I get this error:
May 1 11:48:23 iMAC Mail[1305]: notes sync canceled, error:(null)
It slows down TM backups & makes them take over 30 minutes (instead of just minutes with Mail program closed).
I have deleted all the notes...
Even when I turn off "sync notes" and anything to do with "Mail" in .Mac preferences the error persists.
What is it trying to sync with?

delected synservices from app support & all is ok

Apple mail not syncing with hotmail e-mail on iPhone

I just bought a MacBook Pro a couple days ago and before when I was using my PC my hotmail account on my PC would sync with my hotmail e-mail on my iPhone 4. Since I setup my hotmail account in Apple Mail it is not syncing with my iPhone. When I delete it on my Mac or show it as read, it still shows as unread on my iPhone. This did not use to happen. Can someone help me, so I can get my Mac and iPhone to sync my e-mails?
And I cannot see all my Hotmail folders in Apple Mail.
Thanks!

Thanks for your reply.
The problem is that I've got many years of emails saved on my hotmail account and I've got other different email addresses set up to forward their emails to this account. Due to the nature of my work, I also regularly have to search back through my emails.
It looks like my only option currently is to use an icloud account and have all of my other email accounts all forwarding emails to that instead. Unfortunately, this doesn't solve the problem of being able to search back through my emails, though.
Does anyone know how the iphone manages to successfully connect with hotmail accounts (as though using IMAP). As I said, my iphone works absolutely perfectly and is fully synced with the hotmail server. I know it's something to do with 'microsoft exchange' but I really don't understand what this is and how it works.
Thanks, Matt

Apple TV not syncing with Aperture properly

Hi Guys,
I just switched from iPhoto to Aperture the other day. All the photos copied correctly and are all there, however my Apple TV is not syncing properly. For some reason it seems to think I only have 800mb of photos, whereas I actually have upwards of 5gb. I'm not sure if the problem is with iTunes, Aperture or the Apple TV...
Thanks for your help in advance
Alastair

As a first step, make sure you have turned on Home Sharing in the TV and in iTunes and on the iPad.
In iTunes click Advanced/Turn on Home Sharing.
I can't help you with the Netgear.

Apple Mail not syncing Inbox Status (Read/ Unread)

This is Ramya from Zoho Mail Technical Support team.
When a Zoho Mail account is configured as IMAP in Apple Mail client in Mac Mail clients, the emails are synced fine in all folders except Inbox.
When the emails in Inbox are marked as Read/ Unread in other devices, the emails are not marked as Read/ Unread in the Mac Mail client. The new emails that arrive in Inbox are getting retrieved in the mail client, but only the status of the emails in Inbox remain unchanged.
After analyzing the logs in detail, we see that Apple Mail is not issuing the IMAP STATUS command for Inbox folder alone.
To check if there is any issue, we tried configuring Yahoo, Dovecot email accounts in Mac Mail client and the result was the same for Yahoo and Dovecot accounts also.
Interestingly, when we configure a Gmail account as IMAP, Apple Mail issues the IMAP STATUS command and syncs the status of the emails in the Inbox folder also.
We have a lot of users who use Zoho Mail via IMAP in Apple Mail Client who face this issue and have raised it to us in our community forums, emails. You can have a look at the https://forums.zoho.com/topic/zoho-and-apple-mail-via-imap to find the issues reported by the user regarding Apple Mail IMAP sync.

Very interesting but if you want Apple to see it please use this link:
http://www.apple.com/feedback/
We are just fellow Apple users on these forums, but thank you for posting!

Apple TV Not Syncing - Error Suggesting Firewall Port 3869 Issue

Similar Messages

Maybe you are looking for