Apple TV not Syncing, port3689, help!

I bought a movie through the Apple TV. It downloaded fine and is sitting on the Apple TV( The software is up to date.) but, it will not sync back into my itunes(I have a four month old iMac and the software is all up to date.) When I go to iTunes and do a forced Sync I get this message." Check that any firewall software running on this computer has been set to allow communications on port 3689" It was working fine a few weeks ago and now it's not syncing at all. I have not changed any of my internet settings and my firewall on the iMac has always been set to " Allow all in coming connections". I even turn the firewall off on the router but it still doesn't sync. I don't want to reset my Apple TV because I don't want to lose the movie I just bought.
Is this a known bug? Is there a fix?
Thanks Andrew

Last time this happened to me, I had a router issue (airport extreme) and just needed to restart my router. I'd also try restarting the apple tv and computer if you haven't already done so.
Also check for updates on all three devices to make sure everything's current.

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