Apple TV not working correctly. Any troubleshooting tips?
I have had Apple TV for about 8 months now. No major problems until now. Netlfix won't stream neither will already purchased iTunes content. Netflix hasn't worked in the past and has been glitchy at times but has usually corrected itself within a day. This has been about a week now, and then iTunes also started acting up. My internet connection is fine. My netflix account and iTunes all work on other devices. I have logged out of Netflix and logged back in as well as unplugging the Apple TV and re-booting it. Same problem. Any tips on what to do next? Thanks. I don't know if it's Apple TV or Apple TV 2, but it was purchased in August 2012 if that helps.
I too am wondering if it's the 2 year old TV that may be an issue however I also don't have an easy way to test that either. I have emailed Sharp to ask them if they know of any issues with my version of the Aquos but haven't heard from them. I also verified there are no firmware updates for the TV.
I don't have any other HDMI sources to try with the TV and also don't have another TV with a HDMI port to try the AppleTV with. I am going to try another cable. If that doesn't solve it, I think I'll have to take the AppleTV to the Apple Store to see if they will test the HDMI port for me so that at least I'm sure that the unit is fully operational.
Sue
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