Apple TV purchased items

My son is here in UK and cannot see his purchased films in i-tunes when he logs on to his account on my Mac. He says in Singapore his i-tunes shows a Cloud which he clicks to see his stored films but in UK there is no Cloud to click. Anybody have an idea !!

Well, you do realize that content is country specific.
I'd be surprised if he sees anything at all. Is he at least seeing the movies, just not the cloud button?

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Apple TV purchased items mysteriously disappearing.

I purchased a season of a TV show, and I downloaded directly to Apple TV. I have a first gen box. I contacted Apple and they claimed they "posted the missing items to my Apple ID". When I checked my Apple TV unit - some of the missing items appeared. Then they mysteriously disappeared again! I have sent multiple emails to Apple Technical Support and they have now stopped responding to my emails. I called Technical Support and they were no help. I saw on a discussion board where if you repurchase the items Apple will recognize that you already purchased, and allow you to download at no cost - NOT THE CASE. I tried, and I was asked " Are you sure you want to repurchase items?" There is an ITunes option to download previously purchased music and apps BUT NOT AN OPTION TO DOWNLOAD PREVIOUSLY PURCHASED MOVIES OR TV SHOWS.
Note I am running the most recent version of Itunes and I am running the most recent software for Apple TV.
This i

I am the only person with access to the unit. I live alone. I doubt that Apple purposely "deleted" the content. It should have downloaded but I believe it did not. It believe the content was streaming, even though I opted to download. THe point is that Apple has not corrected the provblem. It has not provided the content for download even though I purchased it.

Does Apple delete purchased items from our devices?

A song which I purchased last December has been removed from my MacBook Pro without my instigation or permission. When I tried to download it again I now must buy the entire album, which I don't want. I suspect this deletion was done by Apple. I'm glad I still have the song on my iPhone, iPad and iPod, where it had been synched. What is Apple's policy about removing items which have been purchased from a user's library? I am very hesitant to make any future buys.
MacBook Pro always has the latest system (currently 10.9.4)
iPhone IOS 7.1.2
iPod IOS 1.1.3
iPad IOS 7.1.2
The song was purchased on 12/9/13.

Where are you looking ? My account's purchase history (Store > View Account menu option) shows all of my purchases. If you mean in the Purchased link for redownloading then have you changed countries since buying the items ?

How do you get your purchased items on apple tv to you i tunes on your computer

How do you get your purchased items on apple tv to you i tunes on your computer

Download them.
Store > Check for Available downloads.

I am using only one Apple ID. The problem, since iOS 6, is the App Store purchased items screen just shows loading screen it finally crashes or gives the error message 'can not connect to Apple store'

I am using only one Apple ID. The problem, since iOS 6, is the App Store purchased items screen just shows loading screen it finally crashes or gives the error message 'can not connect to Apple store'

I am using only one Apple ID. The problem, since iOS 6, is the App Store purchased items screen just shows loading screen it finally crashes or gives the error message 'can not connect to Apple store'

HT1386 Music was transferred to my i phone after WIFI sync that belongs in another family members library. They are not visible in my library. They were purchased items that were purchased using my apple ID. I do not want them on my phone.

The first time I sync to itunes using WIFI purchased items belong to my husbands library appeared on my phone i want to sync only what is visible in my own library. I have chosen to sync chosen items but the othe stuff is still on my phone How can I sync only what is in my libray?

http://support.apple.com/kb/HT1848 Did you transfer your purchased item, take a look at the link

Hello everyone, I have a problem when I sync my apple device. I plug it in and a message comes up saying, this device could not be synced because this computer is not authorized for the purchased items on this phone. I already tried to authorize again.

Hello everyone, I have a problem when I sync my apple device. I plug it in and a message comes up saying, this device could not be synced because this computer is not authorized for the purchased items on this phone. I already tried to authorize again, after deautherizing it. HELP ME PLEASE

Hi applerinneedforhelp,
Thanks for visiting Apple Support Communities.
If iTunes is asking you to authorize the computer, and you've already done so, the troubleshooting steps in this article can help:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Regards,
Jeremy

HT1848 i Authorize my apple 4s in to my computer,but my phone non syncing to my computer, the warning message is , the phon colld not synced because this computer is no longer autherise for purchased item that are on this iPhone., wat i do??

I Authorize my apple 4s in to my computer,but my phone non syncing to my computer, the warning message is , the phon colld not synced because this computer is no longer autherise for purchased item that are on this iPhone., wat i do??

Well Authorize the Computer...........

The user acct my apple was connected to no longer works (corrupt). My Apple TV is still synced to that account and all of my recent purchases are going to that username. Does anyone know how to get all of the purchased items back and to the new user?

The user profile my appleTV was synced on my computer to no longer works (corrupt). My Apple TV is still synced to that profile and all of my recent purchases are going to that username. Does anyone know how to get all of the purchased items back and to the new user (same computer)? I created a new user on my computer and moved the itunes folder to the desktop but never changed the path to which the apple synced to. Now I can only see old items I purchased before the user profile went bad. PLease help!

Welcome to the Apple Community.
Changing the library the Apple TV is synced with will delete all synced content from the Apple TV, but it won't delete purchased content.
You should be able to change the library, resync any content you want and transfer your purchases back to the new library.

I changed my apple ID and lost everything. How do I get all my apps and purchased items back?

I changed my apple ID and lost everything. How do I get all my apps and purchased items back?

Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID.

I purchased a movie via Itunes and it does not display as a purchased item on my Apple TV yet A TV show I bought does.

I purchased a movie via Itunes and it does not display as a purchased item on my Apple TV yet A TV show I bought does. The only way I can view it is if I turn on home sharing and the movie is downloaded to my PC. Is this normal?

Welcome to the Apple Community.
Perfectly normal, purchased items only applies to TV shows, the studios have not licensed movies for redownloading.

Please help me with this questions "if I purchased items through mac or windows is it possible to re-download those purchases on Apple TV though iCloud"

Please help me with this questions "if I purchased items through mac or windows is it possible to re-download those purchases on Apple TV though iCloud"

It depends on what country you're in and whether or not they're still available in the iTunes Store. Some purchased movies and all rentals won't be available.
(108225)

I have changed my Apple ID, but then I cannot access all the apps and books I purchased in the past with my previous ID? How can I recover my purchased items?

I have changed successfully my Apple ID. But when opening iTune with my new Apple ID, I don't see all the apps and books I purchased before changing the Apple ID. I appreciate if someone would let me know why and how can I access to my purchased items again.
Thanks.
Kimchieu

If you are referring to an iDevice, sign out of your new Apple ID and sign back in with your old one - they should all be there.

I changed my Apple ID, and i forgot the old one, and i created a new one, and when i tried to update my purchased items, and i cannot update my iphoto and imovie and garageBand, even i try to re purchase it, what can i do?

I changed my Apple ID, and i forgot the old one, and i created a new one, and when i tried to update my purchased items, and i cannot update my iphoto and imovie and garageBand, even i try to re purchase it, what can i do?

This is the iphone support forum. please ensure you post in the correct location

Hello I have a new computer and have deleted an apple device and i want the purchased items Back I have paid for them therefore I own them Apple has no Right to steal from me.Please help.

Hello I Have over the Years spent hundreds of dollars with Apple.I have authorized computers and have removed computers and therefore have lost purchased items.How do I restore ALL of the Items that I Have Paid Good Money for? Also I inadvertently have removed devices from the cloud and now have lost more $ in purchased items. Please help .Thankyou.

What you can redownload for free will show in the Purchased section : either click on the Purchased link under Quick Links on the right-hand side of the iTunes store homepage, or on the current version of iTunes you can click on your name towards the top right of the iTunes screen and then click Purchased on the popup :
If not everything shows there then check to see if you've hidden anything : iTunes Store: Hiding and unhiding purchases - Apple Support
You can't redownload audiobooks or tones without repurchasing, they are one-off downloads. And if an item is no longer in the store, or if you've moved countries since buying them, then you will also not be able to redownload them, you will have to copy them from your backup of your downloads/library or over from another computer if you still have them on it - if you're not keeping and maintaining a backup of all of your downloads then you should be doing so (the store's terms advise you to do so)., you are only guaranteed one download of any item
Deauthorising a computer and/or removing a device from the Manage Devices section of your account does not delete any content from the computer or remove items from the cloud.

Apple TV purchased items

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