Apple TV Season Pass not working.

I got a new Apple TV 3 a couple of weeks ago. I purchased the season pass of Pawn Stars Season 6. The two episodes that aired last week showed up on the listing  the day after they aired I was able to watch them just fine. The two episodes that aired this past Monday showed up on my Apple TV listing on Tuesday but it still only has a preview and purchase options and there is no play option.  I only view the TV show on the Apple TV and no other device.
Can anyone tell me what is going on or how to correct it?

Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will need to click the large ‘Report A Problem’ button under the list of previous purchases in order to reveal the ‘Report A Problem’ link for your recent purchase. If your purchase is listed as a previous purchase use the small arrow on the left side of its listing.
Alternatively you can use the receipt email to report a problem.

Similar Messages

  • Why is my automatic download for season passes not working?

    I'vr been using iTunes forever, but all of a sudden my season passes are not automatically downloading when I click 'check available downloads' and instead I have to go to each show and click download next to the episode. Whats up with that?

    This is what Apple Support said:
    This is correct, they will no longer download automatically. I apologize for the inconvenience.
    Please use these steps:
    Open iTunes on your computer
    Sign into your account
    Under "Quick Links" menu (right hand side)
    Choose "Purchased"
    Choose TV Shows
    Locate your show and download the items you are missing.
    My questions: Who is making up these changes at Apple iTunes?  Why is the goal now to make customer lives harder?

  • Season Pass Not Working

    I have been trying all day to download the latest episode of Bones to which I bought a multi-pass, can't get it through the 'Check for Purchases', can't get by clicking on the 'Click Here' in either the email or on the show page on iTunes. I am running the latest version of everything.... I have had about 5 emails to the support staff in the past week over this kind of thing (disappearing music, friends who can't download gifts, etc) and wonder if it's the new version, the expansion into movies... what the heck? I fondly recall the good old days when shows did indeed appear the day after they aired, it was easy to download... but now... oy!
    Anyway... any other ideas? I know the kids at Apple are swamped, thought I might have missed something!

    Thanks for the heads-up, guys. I'm glad I thought to check the forums on this one. Although I'm sorry to hear that the "Season Pass" idea is sucking hard core, at least you folks saved me from buying one for NBC's "Heroes". I've already d/l'd the first few ep's, and I was curious about the seemingly non-incremental sticker price.
    As an addition to your woes already voiced, apparently iTunes 7, for all it's slickness, doesn't behave as expected when you already own ep's included in a "Season Pass" offering. One would expect that the iTunes Store would knock off the price of the ep's you've already d/l'd, but no such luck.
    I would have thought that a fairly obvious application error. Since iTunes is already tracking your library and purchasing habits...
    BTW, the "Season Pass" help page is back... But it's not very helpful... Isn't there any good online or real-people support for iTunes and the store?

  • Season pass not working for Game of Thrones Season 4

    I purchased the season pass for season 4 of Game of Thrones, but all I am getting is the behind the scenes videos but no episodes.  This is the only show for which I am having this trouble. I have tried using both the MacBook Pro and the Apple TV devices with no joy. Is there an issue with this program or are the episodes simply not yet released?

    Not sure which country you are in but I purchased the Season some months ago in the UK and have viewed all episodes.
    If you are outside the US it is possible episodes are not available yet - contact iTunes Store support to check - available episodes however would normally list in iTunes:

  • Season Pass not working right - House

    This is the first time I've bought a season pass. I bought it between new episodes so it's the first time I've wanted to download a new episode with my season pass (season 3 of House).
    The season finale aired on Tuesday night. The FAQs say that the episode should be available for download the following morning (Wednesday). It's now Thursday and still not showing up as being avaialable for download.
    I paid for a season pass and it means I can't watch the latest episodes until how long after they've aired? It's not worth it if I can't get it after it's aired. Now that I'm caught up, I'll record it on my DVR and watch it as soon as it's over if I can't get it from iTunes in a timely manner.
    What's the point of paying forty bucks for something if I can't watch it after everyone's seen it on TV and are ruining the ending for me by talking about it before I can see it with this thing?
    MacBook Pro   Mac OS X (10.4.9)   Season Pass, House, current episodes

    So how do you reach them to complain? There are about 30 rants on the ITunes Mad Men reviews page, but that's to rate the show; I doubt the ITunes technicians (if any) read them. I've been back and forth with ITunes help and can't find any email address or phone number. And the page for Apple Help -- "Ask an expert!" -- specifically says the ITunes store isn't covered. Is this the perfect scam? They take our money, tell us all sales are final, and then make themselves unreachable.

  • Season Pass not working (Cedar Cove Season 2 HD)

    Does anyone know how to reach a real person at Apple? I have reported a problem with my season pass and sent an email to iTunes support and all I have gotten back were basically Google searches and an apology. I bought a season pass to Cedar Cove season 2 in HD before the show started. Hallmark has posted the first episode both in HD and SD (I checked on a friends account) but I didn't receive a notification to download the episode. When I look in purchases I see the season pass but it only shows the featurette is in my account yet, no episodes. Strangely iTunes shows a different price for SD and HD season passes but the first episode is only $1.99 for either SD or HD. All of my other shows are $2.99 for HD and $1.99 for SD. Which makes me think Hallmark made a mistake when they posted the season.
    I have explained several times that I can find the show on iTunes but that it is asking to me to pay. I have even gone so far as to find the ID for that episode and send that to Apple. But the representative fails to read or understand the inquiry and just tells me how to download the featurette. And there doesn't seem to be a way to communicate frustration with Apple's "world class customer care". If it wasn't for the fact that none of Apple's competitors are doing any better I would look at going another route. Has anyone else had problems with this season pass? Or has anyone else found a way to cut through the bureaucracy and actually get some answers from Apple?

    So how do you reach them to complain? There are about 30 rants on the ITunes Mad Men reviews page, but that's to rate the show; I doubt the ITunes technicians (if any) read them. I've been back and forth with ITunes help and can't find any email address or phone number. And the page for Apple Help -- "Ask an expert!" -- specifically says the ITunes store isn't covered. Is this the perfect scam? They take our money, tell us all sales are final, and then make themselves unreachable.

  • I have a iphone 5 and I can login with my apple id to purchase music. However, when I try to login into icloud using the very same username and password that I use in the apple store it does not work to enter icloud, so what what gives???

    I have a iphone 5 and I can login with my apple id to purchase music. However, when I try to login into icloud using the very same username and password that I use in the apple store it does not work to enter icloud, so what what gives???

    I could do that, however when I select the icloud button (or whatever the heck it is) I am asked to enter the apple id and password. So if you are suppose to create another one for icloud you'd think it would give you the option at this point which would be logical.

  • HT3917 My apple wireless keyboard is not working after new batteries installed

    My apple wireless keyboard is not working after new batteries installed.

    Do you get a steady green light to say there is a connection.    If not, are the batteries the right way round.   Do you have a monitor to tell the batteries strength. Is there a reading.   Are the batteries good quality ones, Duracell, Energiser or Apple rechargeables.

  • My Apple TV remote is not working.

    My Apple TV remote is not working. It was fine this morning, but now ATV is not responding to it.  It still access iTunes on my Mac so I don't think it's a battery issue. The white light flashes on ATV, but nothing happens.  I have restarted ATV several times from the mains, but no change.  Please help!

    Hey Punkmonk1,
    Thanks for the question. I understand that you are experiencing issues with your Apple TV remote. The following resource may provide a solution:
    Apple TV (2nd and 3rd generation): Resolve issues with Apple Remote
    http://support.apple.com/kb/TS5157
    Thanks,
    Matt M.

  • HT5622 Why is my Apple ID or password not working anymore after I reset my password?

    Why is my Apple ID or password not working anymore after I reset my password?
    It keep asking my password... I have reset it, then, when I enter the new password, it's not accepted...

    Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...

  • Apple av adapter does not work after updating ios 5,01

    apple av adapter does not work after ios 5,01. no video on vga monitor. sound goes out on iphone 4 also.

    Thank you for your interest. Last night i tried again. It worked. there is still problem, so i could find out it that monitor is going to power saving mode then voice goes out and no view on monitor. I changed the power saving settings. And worked well. Thnx again.

  • I have updating my Apple TV and now not working

    HI I have updating my Apple TV but now not working.
    what can i do?

    I also had the same issue - Apple TV is pointing to connect to iTunes - when I did it iTunes did not recognize the AppleTv - not sure what is the trouble here.

  • There is a problem with my apple watch.it is not working well .There is a problem in its charging .The repairers says that contact to your company and ask them to provide you its software. Please help me.

    There is a problem with my apple watch.it is not working well .There is a problem in its charging .The repairers says that contact to your company and ask them to provide you its software.
    Please help me.

    Please be aware that you are not communicating with Apple when you post in these forums. These are user-to-user support forums, so in almost all cases the only people who will reply to your posts are, like me, your fellow users.
    As to your issue, Apple does not and never has made a wristwatch as such. The only thing close to a watch that they have made was the 6th-generation iPod nano:
    http://support.apple.com/kb/ht1353#iPod_Nano_6G
    which has a clock feature and which some people have worn as a wristwatch. Is that what you mean?
    Message was edited by: varjak paw

  • Apple A/V-cable not working with 3GS 3.1.3

    Apple A/V-cable not working with 3GS 3.1.3
    What can I say: the cable is shown in the general settings but the iPod won't play.

    Had to do with the TV input

  • My apple id password will not work in app store after I reset it. Has anyone had this problem

    My apple id password will not work in app store after I reset it. It says the new password, verified by apple, is the wrong one when I purchase things in the store. Has anyone had this problem?

    OK.  Did you have a question?  Do you use the "Contact Us" link at the bottom right hand corner of this page?

Maybe you are looking for