Apple TV stops playback and goes to menu

Hi, I'm having an intermitent problem with my apple TV since last update. When playing any content (TV/movie) I select the item, choose to play it, it is authorised, starts buffering and playing and then at some point the program stops and the apple tv main menu appears. It then means when restarting watching the program or movie that it has not saved the point at which I reached and I have to forward wind through the item.
I have checked my router settings and reset the router, nothing makes a difference. I have watched a whole movie without it happening and then today when watching a 45 minute TV episode, gave up after 10 minutes as it happened three times. It has happened with other movies also, very intermitently.
Has anyone else experienced this or heard of it?

Yes, I have this problem. My ATV worked as advertised before the update, not so much anymore. Eventually, I became frustrated enough to do a restore through iTunes. Waste of time. Seems the ATV likes to sporadically drop network connection or ignore it entirely.
One solution I've found is choosing "forget network" (even though the signal shows a good connection), followed by a restart of ATV, then reconnect to the network. However, this is a temporary fix and I am prepared to try this every time I use the ATV.
Another solution is to turn off my Airport, restart the ATV, then turn the Airport on.
Sometimes I get frustrated enough to be tempted to try another restore. Thankfully I have books, and a girlfriend that likes to play chess, so I have other options.

Similar Messages

My ipad touch screen not,also reseted it. It stops suddenly and goes out of control. Need answer very quickly

My ipad touch screen not,also reseted it. It stops suddenly and goes out of control. Need answer very quickly???????

Try doing a reboot by holding both the power and home buttons until the apple logo appears and it restarts, ignoring the red slider if that appears.
If that does not help, take the iPad to an Apple store genius bar and have the techs check out the screen to see if there is a hardware fault.

When i charged my phone,The plug in itune picture came out.But when i plug in my computer,the apple keep coming out and going off.So what should i do?

When i charged my phone,The plug in itune picture came out.But when i plug in my computer,the apple keep coming out and going off.So what should i do?

to me it sounds like it need repair

I've imported some midi tracks, used the mixer to set pan, volume etc, but when I stop playback and restart it sets every midi track back to '0'. I've been using LE for years, this is a new one, any ideas?

I've imported some midi tracks, used the mixer to set pan, volume etc, but when I stop playback and restart it sets every midi track back to '0'. I've been using LE for years, this is a new one, any ideas?

Hi,
that's because Logic reads the volume information out of the imported MIDI tracks and sets the volume fader according to this information. The MIDI information overrides volume settings you have done, so you have to identify the MIDI events that contain volume (or expression or pan or whatever) information and delete them. You can use the event list editor for this.
Fox

Isight stops responding and goes unrecognised

On my intel mac my isight camera sometimes just stops responding and fails to be recognised as a valid input source....typically this happens after a week or so of being plugged in, but it is quite random.
BUT, both my father and aunt have the same problem with different cameras on different computers.
In all cases rebooting the computer does not clear the problem. The only solution is to unplug and re-plug the camera.
I never have to unplug or re-plug my firewire disk drives so what is the problem here?

Hello Roger Price,
Unless someone comes in w/a specific Intel/Mac suggestion, I'm going to repeat myself and suggest that anyone with an external FW HD and iSight, consider not using them both at the same time.
Take a look at the other discussions in this group and be sure and see EZ Jim's Blog pages.
For whatever reason iSight does not seem play well with other FW devices.
I never have my iSight plugged in, much less in use, when backing up or using an external HD. Just too much chance that a problem will occur and I'll lose data. And I've found that living w/the problem isn't all that hard. When I'm expecting our weekend family conferance, I pull the HD and plug in the iSight. Seriously, less than 5 seconds. Not ideal but it works for me.
Respectfully,
Bill Gallagher

HT4061 my phone wont turn on so i cant getbthe seriel number, even when i plug it in the computer the apple sign pops up and goes in and out..

my phone wont turn on anymore, at first it was just shutting down for no reason but still coming on but today the phone wont come back on,now the apple sign is on screen and going in and out. what should i do to fix this problem

If you've tried the basic troubleshooting steps (restart, reset, restore from backup, restore as new), and you've tried charging from a wall socket and these all fail, then you have a hardware problem.
If your unit is still in warranty, you will be eligible for a replacement with a refurbished unit free of charge. If you are out of your warranty period, you will be eligible for an out of warranty exchange which will cost the equivalent of 200 US dollars.

Dreamweaver cs5.5 on win 7 recently failed to open/load and just stops loading and goes away. Never makes it to fully load.

How do i fix the load issue. It wont load anymore. i see the opening version screen and then it vanishes and goes away. Never loaded. this just started recently in the last week or two.

Try turning on your OS's hidden files and clearing the program cache: Deleting a corrupted cache file
If that doesn't work, renaming the personal configuration folder at the location discussed above can fix issues the cache clearing doesn't. If neither of those work, restoring preferences can help: Restore preferences | Dreamweaver CS4, CS5, CS5.5

Video stops halfway and goes to selection menu

I Have an ipod classic 160gb windows formatted.
While playing some movies, tv shows, or music videos half way through my ipod goes back to the video selection screen as if i pressed the menu button.
I converted all my video files using the same encoder to mp4 format for my ipod, also using the same exact settings bitrate and all for all the files.
Alot of the files play flawlessly there is only a scattered few that while watching it the file just stops playing half way as if i pressed the menu button they go to the video selection screen. Please help me with this.
I have a bad feeling that most of the people who experience this problem use windows.
Also i think i should mention that i just came from the apple store from getting a replacement ipod a week ago, i was experiencing music problems where a few scattered song in my 30gb music library just skipped and never played the track however they played on itunes on the computer just fine, the genius at the store said he heard of this error plenty times and didnt even bother trying to duplicate the problem and just gave me the replacement ipod. Also he mentioned all the times he heard of the problem the users where windows users.
Maybe these two problems are related somehow.
Help????
I forgot to add that though the video files do stop halfway, at least for me all i have to do is select the file again and search for the spot where I left off and it will continue playing with no problem, also i have the option selected where the ipod remembers where i left off on videos and to start from that position but when this happens it doesnt remember where i left off and i have to search for the spot myself.
Thought that was vital info worth mentioning as well.
Even though i have a manual fix for it, its still an inconvenience seeing as how i payed 350+ for this piece of technology and i would prefer to get my full moneys worth.
Thanks again, hope there is smart people here who can figure this out. or at least apple becomes aware of this glitch and releases a fix.

Since i have so much music its hard to spot but i just recently noticed it happened to a couple of my songs as well they cut off half way and go to the next track, i have to select the song again and fast forward a few seconds past where it stopped so i can finish listening to the song again.
If i fast forward to a few seconds before it stopped it will stop again at the same spot, i have to go a few seconds past where it originally stopped so it can finish playing, its like its ram needs to be rehashed or reloaded or something.
If anybody else is having this problem please state if you are using windows or apple os and what ipod generation you are using.
Again i am using windows xp and ipod classic 160gb.
Im pretty sure its a windows only glitch.

HT1551 this movie is already being veiw on another apple tv or computer. to veiw this movie on this apple tv, stop playback on all other device ad try again but no other device is on

Movie downloaded on laptop trying to see on Flat screen... Error msg states movie is being veiwed on another apple TV no other devices

Mine is doing the exact same problem!
Ever since I rented a movie from itunes with the ATV connected to the internet via wireless (strong signal) from an airport extreme connected to my modem from charter communications (with about 30Mbps speed) it will suddenly stop and by stop I mean it leaves the movie completely and says YOUR APPLE TV IS NOT CONNECTED TO THE INTERNET.
So if I go to my network in the apple tv menu, sure enough my wireless network is missing. But the ipad is finding it, and the imac on wireless is finding it, and it is working. So we hit restart on the apple tv. When it comes back all is good. Then maybe the movie runs ten minutes and it does it again.
In some cases the wireless network reappears but if I select it it still says I'm not connected to the internet.
I have to restart everytime or it will not properly reconnect to the internet or find my wireless net work and actually work and connect.
It has been connected in the same place for a year and never had an issue.
Nothing has changed..... I have not added a wall to cause interference....
My iPad and iPhone show FULL strength.
Please help!

Inernet suddley stops working and goes back to home screen

does anyone else have this problem? while i am surfing the web on my phone every couple times the page just stops and my browser shuts down and sends me back to my home screen. when i reload safari the page completely re-loads as if i never was on it? whats the deal?

You can try:
Clearing the Cache - found on page 118 of the manual
Restart, reset - found on page 34 of the manual
http://manuals.info.apple.com/enUS/iPhone_UserGuide.pdf

Dropped my iphone in water, it goes on, but shows the apple logo with text and goes out again, what to do?

So, I dropped my iphone into a river and picked it up very quickly, turned it out and put it in rice, after some hours I saw it was on with a blueish screen so I turned it off again and put it back in the rice, then after 6 hours in total from when it fell in the water I charge it and see the start up apple logo but then small text appears in the upper corner and it goes out again, this happened now twice, what is this and what to do?

Try the method of putting it in a bowl of rice. If the issue remains then you would need a replacement.
If you have AppleCare+ then you could get it replaced with one of your 2 incidents.
If you do not have ApplCare+ you would get a replacement as an Out of Warranty Service due to accidental damage. Now based on your country/region you could either get a replacement through postage or at an Apple Retail Store. Follow the link below for a pricing:
http://www.apple.com/support/service/
- select iphone
- select your country
- select warranty and service pricing
Choose the last option and it will give you a price based on your country and iPhone. Remember the cost shown includes a postage fee so look below the prices and how much the postage fee is as this would not be included in the cost if the replacement was done at a store.
Hope this helps

My iphone stopped ringing and goes straight to voicemail. how can i get it to ring again?

The phone was working normally for almost 2 years, but the last few days it doesn't ring and nobody can reach me. Help please?

Of course, you have checked the little slider on the left side near the top that turns off the ringer? I have sometimes had it get bumped so that it wasn't all the way in the on position & so it didn't ring & I missed calls. It wasn't all the way down, so it looked like it was in the ring position, but not all the way. So try turning it to the vibrate position & then back up to the ring position & see if that will fix it.
But you might also take a look in Settings. Browse around & possibly a setting somehow got changed.
A good general thing to do w computing devices (which this is) when they start acting strange or different than normal is to turn it off for a couple of minutes or so. Then turn it back on. That can clear out garbage that can get in the memory somehow. That will often fix things & should be done before any more drastic steps.
& its probably a good idea to turn it off periodically just to clear out stuff that can get left behind.
If the above doesn't work & you still haven't figured it out, if you are near an Apple store I would recommend setting up a Genius Bar appt. They should be able to figure it out.
Unfortunately for me I used to have 2 Apple stores w in about a 10-15 min drive & then a couple more that were just a little further--maybe a half hour & w decent parking available. Now I've moved to Portland & was shocked to discover only 1 Apple Store downtown where you have to pay to park. So I haven't even activated my One to One membership yet. Did take the Max down there which I guess was simpler than driving.

Dropped Frames msg stops playback and after render and export has gaps

I extracted video from a DVD that a client wants to use for an online video teaser. The video was extracted as an AVI and then converted to QT. I imported the QT to Final Cut Pro ver3 edited the segments. There are only 4 clips; 2 graphics and 2 quick video clips. At the beginning of each clip Final Cut puts up a dropped frames message. Everything in the sequence is rendered but it will not play through the dropped frames message. I exported the sequence to QT and when played back showed a green screen were each dissolve is . I have tried adjusting the preferences based on the Final Cut message but this does not have any affect on the outcome. Any suggestions of how to resolve the issue are welcome. I am in the process of extracting the video again to see if I can get it without dropped frames if that is where it happened. Help/advice is welcome.

When you are extracting the video from the DVD, what compression are you using? Quicktime is just a codec but the compression is important. If you are using standard def video, I like to use DVCPro50 as a compression since it is light but gives excellent quality. Also, make sure that your sequence settings match the video settings. Say that you are using 4:3, lower field, DVCPro50 compression at 29.97fps; then you will want your sequence settings to match that exactly. Since you are using FCP 3 then you will have to change these manually.

HT1551 My apple tv (1st gen.) after showing the menu for few seconds shows the apple for a few seconds and then the menu is back, I can't do any operations on the menu

My apple tv (1st gen) alternatly shows the apple for 30 sec. and then the menu for few seconds and the apple again, like it was restarting. I can't do any operations

Welcome to the user to User Technical Support Forum provided by Apple.
Please do not post your Apple ID on a Public Forum. I have requested the Hosts remove your Personal Information.
Thana Chootabtim wrote:
'Your Purchase Could Not Be Completed'
For assistance, contact iTunes Support....
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

My iphone keeps rebooting and going to recovery mode. HELP

Okay, so it all started about 2 months ago when I let my iphone die. I put it on charge, then went to sleep. I woke up and found out my iphone wouldn't stop rebooting and going to recovery. I have dug so deep into forums just to find a solution but nothing has helped. Most of all I think this is a hardware issue.
I have done the DFU restore, I have restored (around 20 times.), but my iphone has a broken power button so its hard to get around some things.
It will show the apple logo, then the "connect to itunes".
Please if you have a bite of information or you have had this problem, PLEASE help me out!
Thanks in advance.

If you are restoring from a backup that could be a reason why your issue is still there
Restore your iphone using itunes one last time, this time setup as new.
Try it for a couple of hours or the amount of time it usually takes your iphone to reboot and go Into recovery mode.
If issue stops then is something in that backup
If it continues or if you have already set up as new in those restores you have done before
call apple so they could look more Into It (1800 692-7753)

Apple TV stops playback and goes to menu

Similar Messages

Maybe you are looking for