Apple TV Streaming Performance Seriously Degraded

I wish Apple would acknowledge there was a problem.  In the past two weeks or so the performance of the Apple servers streaming TV shows has seriously degraded.  There have been no changes in my set up and speed tests show 20-30 Mbps download speed and at least half of that up.  On the same Apple TV box Netlfix streaming, Hulu Plus streaming is working fine.  My Oppo BD player on the same network has absolutely no issues streaming Vudu films, nor Netflix.  Lastly my Directv downloading HD movies works just fine.  All this points to the fact that Apple's servers are having serious issues.  One can easily Google this issue and see that many people around the U.S. are having this issue but Apple refuses to admit to the issue.  I guess because it admits liability and shows their massive investment in their data farms appears to be failing.  I just want it to work.  Please Apple just take responsibility and fix the damned problem and quit ignoring it.

Hi Pan_Kun,
Welcome to the Support Communities!  The articles below will provide some basic troubleshooting steps for streaming or playback issues with the Apple TV.  Click on the links for full details.  I've included some highlights below for you:
Apple TV: Troubleshooting third-party content providers - Apple Support
If you have playback issues with a content provider's services
In most cases, you can isolate playback issues to your home network, your broadband connection, or a possible outage with a content provider. To see if your issue is affecting multiple services or a specific content provider, try another service. For example, play a movie trailer from the main menu.
If the issue is affecting multiple services on your Apple TV, see how to troubleshoot playback performance.
If the issue is affecting a single content provider on your Apple TV, restart your Apple TV by going to Settings > General > Restart. 
Apple TV (2nd and 3rd generation): Troubleshooting playback performance - Apple Support
Update your Apple TV software
It's always a good idea to update your software. Software updates can include feature changes and fixes that might enhance your viewing experience.
If you still experience slow playback when you view movies and TV shows, connect your Apple TV to your local network via a wired (Ethernet) connection. If the performance improves noticeably, then consider updating or troubleshooting your Wi-Fi base station or router.
I hope this information helps ....
- Judy

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