Apple TV stuck on setting date & time.

Hi Guys
Couple a weeks back my Apple tv remote stopped working( i havent tried to change battery yet).
But i paried it with my iphone - remote app. And it was working fine, So i dint bother with the remote.
I use the time capsule as my wifi device. Yesterday for some reason it had to be reset so the name and password had to be changed.
and since then my Apple tv screen is stuck on Setting date & time. And on the iphone it is not able to find apple tv on the remote app.
So i am not able to press the menu button to enter the apple tv and use it.
Not able to reset it also, since remote is not workin.
Is the only option getting micro usb cable and factory restore ???
Please help guys... Cheers..

Hi, Katie.
I had this same issue and what worked for me was power cycling my wireless network and the Apple TV. However, if the issue persists, here are a couple articles that will walk you through troubleshooting this issue.
Apple TV: Basic troubleshooting
http://support.apple.com/kb/ht1551
Apple TV: Troubleshooting wireless connections
http://support.apple.com/kb/HT1595
If the steps in the article above do not resolve the issue, then a restore may be needed.
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/ht4367
Cheers,
Jason H.

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I work with HP but my posts and replies are my own.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)

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