Apple TV unit dead?

Attempting to view a rental movie from Itunes store. Was able to view the movie trailer fine. After inputing cc code , I lost all video and audio from HDTV, Verizon Fios, Marantz A/V reciever and Apple tv. I unplugged all componants, now have restored all except Apple TV.
Apple tv unit shows a steady green front panal light, however, I cannot view anything. No menu. When any button on the Apple remote is pressed, the green light will turn off then on. Any ideas before I return the appleTV to Apple?
Thank You for any assistance,
John

Your Apple TV may have become paired with another remote. Hold the remote close to and pointed at the Apple TV, hold down the menu and Rewind buttons together for 6 seconds or until you see a broken chain icon on screen.

Similar Messages

  • Can I use one Apple TV unit to distribute content to two TV's?

    Can I use one Apple TV unit to distribute content to two TV's? If so, how?
    I want to be able to purchase movies off of the iTunes store on both TV's and to display photos and listen to music.
    Thank you for looking.

    Apple TV is designed to display content on a single TV only. Although it has component and HDMI outputs they are not independent and, as has been pointed out already, HDMI will take precedence over the component video.
    You will need two Apple TVs, one for each TV, and you can then sync both with one computer either with the same content or with different content selected from a common library in iTunes..
    Hope this helps.

  • I have always been able to email photos (although ONE AT A TIME), but since apple replaced my dead IPad2 no one is receiving my photos.  I just found out two months later!  How can I fix this?

    Since apple replaced my dead IPad2 I can not email photos.  I didn't know that no one was receiving them until today.  How can I fix this?

    I don't understand the ONE AT A TIME lament, as it's pretty easy to email more than one at a time. Have you tried to and been unable or didn't know that you could?
    As for no one receiving, well .... first, review how you're trying to do it and, as a check, email some to yourself. That will be a good first check.

  • Control multiple apple tv units with 1 remote app

    Is it possible to control multiple apple TV units with 1 remote app on an iPhone/iPad? I have apple tv at home, set up under my own personal apple id. I have an apple tv unit at work which I want to use, but that uses our work apple id. can I control both units without having to log out of my personal id and then log into the work one?

    On the ATV menu itself there is an option to name the ATV.
    Does that not do it for you?

  • HT3180 My Apple TV keeps showing on the TV screen a white cable coming from the Apple TV to ITunes. There is nothing at all coming from the Apple TV unit itself - no flashing light, nothing. We have connected to the Apple computer  - no success.

    My Apple TV has been working perfectly until last night. It now shows on the TV screen a white cable going from I Tunes to the back of the Apple TV. When we connected this to the computer using a micro cable the Apple TV isn't showing anywhere on the ITunes sight. When a search is done it doesn't come up at all. It's as if the Apple TV is dead. Not sure what to do as this was the last attempt at restoring its settings as per instructions.

    Did you follow the steps exactly? Removing all cables, then connecting via micro usb. If you have a 3rd gen device you need to connect the power following micro usb.
    http://support.apple.com/kb/ht4367

  • HT2208 Model a Apple tv unit but I don't know it is 2 or 1 or what.  How can I tell?  |My unit was a gift. it is black and is model A1427, part # MD199C/A

    I have an Apple tv unit but I don't know if it is 2 or what.  |I received it as a gift.  It is black.  Model A1427.  Part MD199C/A.  Can anyone tell me?

    It's a third generation model.
    (75074)

  • Do the Apple TV units fail?

    My Apple TV unit has stopped receiving broadcasts from my Mac. The unit looks like it is on but it doesn't work through my surround sound receiver like it did about 2 weeks ago.  It no longer takes a signal from my iPhone either.

    Others have been reporting an issue that they think affects all ATV's…
    Re: AppleTV 3 floods DHCP when ethernet connected
    It's a little speculative until Apple release a fix or more users find the same issue, if your Wifi is OK it may be worth switching it back to that since the issue above seems to be on ethernet only.
    You could also use wifi diagnostics to see if the wifi using channels that overlap with other devices.
    About Wireless Diagnostics - Apple Support
    Whatever the 'router issue' is you need to either resolve it or try another router. You can't know if the Apple TV is faulty if the supporting network is not working correctly.

  • Exchange program for older Apple TV units

    My wife and I are proud owners of multiple Apple TV units for several years now and have always highly recommended them to friends and family as a means for watching content on existing TV sets. To our disappointment—especially with my kids—we recently discovered that YouTube functionality has been removed from all prior generations of Apple TV units. This is quite upsetting as viewing YouTube content on our TVs was a major benefit to Apple TV ownership. We now face an unfortunate decision of whether to purchase replacement devices. We hate the idea of shelling out more money just so we can gain back functionality that was taken away from existing purchases.
    Can I visit my local Apple Store and exchange our current Apple TV units for newer ones?
    Also, what's to stop other channels/apps from being discontinued in the future?
    - Sincerely, longtime Apple TV advocate

    Unfortunately, there is no such exchange program available to you. I know it probably won't alleviate all your displeasure at the current situation, but as I understand it, it is Google that have made the decision not to support this old app and there is little that Apple can do about this.

  • Can I run two Apple TV units off a single account on separate devices

    Can
    I run two Apple TV units off a single account on separate devices

    Yes you can do that.

  • Apple TV issue-I have a Pioneer Elite Pro 1130 with a PRO-Ro6u Media Receiver. I cannot get my new Apple TV unit to work on this TV no matter what I have tried. No Video

    My new Apple TV unit (3rd generation) will not work with my Pioneer Elite Pro 1130 tv. The TV has a PRO-R06u Media Receiver. No matter what I try, I cannot get anything to come up on the screen. No Video and No Audio??

    Try cycling AppleTV resolutions with the remote using the tip for 'black screen recovery' here:
    http://support.apple.com/kb/ht3176
    The set is quite old now, does it support HDCP?

  • Today Apple retail unit sold me Airport Time Capsule. Now trying to install on my Mac which runs OSX10.6.8. Seems I should have newer OSX and Airport Utility version. What can I do please?

    Today Apple retail unit/shop in sold me Airport Time Capsule. Now trying to install on my 21 inch iMac which runs OSX10.6.8. Seems I should have newer OSX and also newer Airport Utility version (mine is 5.6.1). What can I do, please? So much looking forward to using Time Capsule. It is not at all readable on box. Now with a magnified glass I can just about make out the installation requirements printed in tiny print at the bottom/base of the box! I have tried software update etc etc and to download Airport Utility update from Apple website. This was unsuccessful because of OSX, I gathered. Appreciate any similar experience and how it was resolved. Thank you. Tr

    You need OS X 10.7.5 or later. Most likely you can upgrade OS X on your iMac. You already have 10.6.8 and access to the App Store. If your computer qualifies to run Mavericks, then that is what you would upgrade to, otherwise, you would upgrade to Lion.
    Upgrading to Lion
    If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
    You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax.  It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
         Lion System Requirements
           1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
               or Xeon processor
           2. 2GB of memory
           3. OS X v10.6.6 or later (v10.6.8 recommended)
           4. 7GB of available space
           5. Some features require an Apple ID; terms apply.
    Upgrading to Mavericks
    You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.
    Upgrading to Mavericks
    To upgrade to Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Download Mavericks from the App Store. Sign in using your Apple ID. Mavericks is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
        OS X Mavericks- System Requirements
          Macs that can be upgraded to OS X Mavericks
             1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
             2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
             3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
             4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
             5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
             6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
             7. Xserve (Early 2009) - Model Identifier 3,1 or later
    To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
         Are my applications compatible?
             See App Compatibility Table - RoaringApps.

  • Can i connect two tv's to a single apple tv unit?

    My hdtv's are uniquely located in same area of house, only 1 in basement/family room the other in the living room. I have a hole in the floor, behind the living room tv, already running wires between the two. The wire length is less than 20 feet. Now, I have two separate receivers for both tv's. Is it possible to connect one receiver using the HDMI and the other using component video cables and optical/coax audio. I definitely can place the apple tv box in a central location to achieve this. This would enable the purchase of only one apple tv unit for both home entertainment systems.

    no.
    HDMI takes precedence and disables component when an HDMI cable is connected.

  • HT1600 turned my Apple TV on and get continuos flashing light, on my tv I get a picture of Apple TV unit with a cable coming out and a large iTunes icon

    turned my Apple TV on and get continuos flashing light, on my tv I get a picture of Apple TV unit with a cable coming out and a large iTunes icon

    http://support.apple.com/kb/HT4367?viewlocale=en_US&locale=en_US

  • Is it possible to run two different apple tv units on the same network and play two different movies off of my iTunes library

    Is it possible to play two different movies on two seperate apple tv units on two tvs at the same time using the same itunes library

    AC is corret you can do that.  It might work a bit better for you if you use a wired connection vs a wireless one for the ATV's.

  • Cannot play movies down loaded from i tunes . get message iTunes unavailable . tried unplugging unit also reset and no change what is wrong with apple tv unit?

    Movies & TV shows I have from I-Tunes are currently not able to play on my Apple Tv unit.
    I have unplugged numerous times ,updated ,reset modem,put back to factory settings,
    logged out and back in numerous times .
    all that ends up happening isI get the same message
    I-Tunes unavailable -
    how can this be remedied?

    I'm having the same issue on Apple TV 3. I can play the content on my computer, iphone or iPad but I can't on my Apple TV. I just bought Guardians of the Galaxy via my Apple TV and the purchase went through but when I try to play the content I get this error. However I tried renting a movie and guess what? I can play rentals just fine. This is only effecting Apple TV.  Not just movies though, I can't play my iTunes music either. This is BS it's been going on for days now. Tried resetting the appletv to factory defaults and reconfiguring it and nothing.
    I Want acknowledgement from apple that there is an issue and they are working to resolve It.
    it's a shame, since Steve Jobs passed I've noticed a decline in the quality of work that Apple does. Not a fan of the Post-Steve Jobs UI's that seem to be only half thought-through either.  Why do I enter a URL in what appears to be a raised button in Safari on Yosemite?
    Apple better tighten their **** back up or soon the quality will be more on par with what you would expect from Windows or a PC.

Maybe you are looking for

  • JavaScript Menus Appear Behind Flash

    I am creating a page with a flash file embedded below a navigation bar with drop-down menus. The nav bar was created in Fireworks and imported. The problem is that the drop downs are appearing BEHIND the embedded Flash file so you can't see them. I h

  • ERROR, while i importing file in Integration Builder/

    Heading 2: HI every body !!!! please help me. Now' i'm integrate SAP r/3 and IBM MAXIMO via SAP XI3 (SAP netweaver 2004s) i need to import file to integration builder, while i'm importing it, I'"ve got the error: ResourceException in method Connectio

  • My hotmail is not working with E72-Help please

    Dear All, I used to have a Nokia E55- my hotmail was working properly, and when ever i receive an email, it synchronize  it directly to my mobile phone. but when i changed my mobile model to Nokia E 72, it could not work at all!!! even my gmail too.

  • I have no longer got the contacts symbol.  when for instance I want to send a mail....thanks for your help been

    Hello, I had to re-initialized my iTouch (ios5.0.1) and since then I have no longer got the contacts symbol. However my contacts are still there when I want to send a email for instance, but I can't add any like before when this app was in. Thanks fo

  • AR Invoice Park Documents Table?

    Dear All, I have parked a document via FB70 and would like to retrieve the data using a customized program. However, I found that the tables VBKPF and VBSEGD does not contain the line item details. Can anyone please advice me which are the tables sto