Apple tv update now not hdcp compatible?? Working fine before.

Just updated my Apple TV and now it won't play any films, HD or not. Says content requires HDCP playback, HDMI doesn't support HDCP, try reconnecting cable. Or use another one. TV is compatible (Sony 1 month old HD TV), cable bought from Apple when I bought the Apple TV. All worked fine before plate, has anyone got any ideas for fixing this please?

I just fixed my Apple TV issue by resetting my DNS back to automatic. This ***** though because I can not access my Netflix account anymore.
I am an American living in Oz using my US account but because Netflix is not in Australia I use to change my DNS so I could access my netflix. Looks like Apple has shut that down which *****!

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New Apple TV update & now not recognizing MacBook Air, all devices have home sharing ON.

This is getting ridiculous. I wanted to simply shoot my favorite playlist through to my TV & surround sound when a few friends stopped by. I went to turn it on using my Apple TV and wham, and had to install an update. There went 1/2 hour of waiting. Then finally done, and, nope....**** thing doesn't recognize the macbook air, or my iPhone, or my iPad. ALL have home sharing ON, including Apple TV, all are connected to the netwoork. But nope. I finally gave up after an hour of restarting all & trying to troubleshoot, find help online, but I had to get back to my guests.
These electronics are taking WAAAY too much time to update, diagnose, troubleshoot, ..... we do nothing anymore but sit on the computer.
Anyone have ANY idea how to fix this? Oh, wait, maybe I should kill two hours at a Genius Bar? Yeah, that would have been great: hey, wait a couple of hours everyone while I try to schedule an appt and get to the genisu bar so we can listen to music.

Did you restart your router.

I have updating my Apple TV and now not working

HI I have updating my Apple TV but now not working.
what can i do?

I also had the same issue - Apple TV is pointing to connect to iTunes - when I did it iTunes did not recognize the AppleTv - not sure what is the trouble here.

I updated Firefox and now it will not open at all. The hourglass shows that it's working but then nothing. I went to add/remove and removed mozilla and reinstalled it and still the same thing. It worked fine before I updated.

I updated Firefox and now it will not open at all. The hourglass shows that it's working but then nothing. I went to add/remove and removed mozilla and reinstalled it and still the same thing. It worked fine before I updated. Now I can't even remove the program at all. Why is this happening?

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

HT4623 wi-fi is gray will not connect since ios7.03 worked fine before this version...now slow, no wi-fi no solution from apple store but to purchase a new Iphone....other 4s phone purchased at same time connects via wi=fi what gives

wi-fi is gray will not connect since ios7.03, worked fine before this version...now slow, very slow, using nothing but 4g, no wi-fi no solution from apple store but to purchase a new Iphone....other 4s phone purchased at same time connects via wi-fi what gives?
Also reloaded per Apple instructions via web, Apple stores only solution "purchase a new phone", no attempt to fix problem.

https://discussions.apple.com/thread/5554599?tstart=0

I've got an apple 3TB time capsule. It was working fine until we moved to a new house. The day the ISP showed up to upgrade my speed it stopped working. Now will not pick up signal. What happened what do I do?

I've got an apple 3TB time capsule. It was working fine until we moved to a new house. The day the ISP showed up to upgrade my speed it stopped working. Now will not pick up signal. What happened what do I do?

What signal is it picking up? Are you joining wireless network? If so don't.. it is really poor way to run things.
Is it connected to a cable modem? Full router or just a modem type?
Try a reset?
Plug in via ethernet.. turn off everything.. wait 5min then restart cable modem.. if that doesn't work, give it a longer off cycle.. 15min or overnight.
We need more info.

I recently done new update now my charger isnt compatabile on my iphone 5.Any ideas? It was working fine before update.

I recently done new update on iphone 5, now its not charging on my charger because its saying its not compatible and it was working fine before update.

are you using an apple branded charger?
i have heard ramblings that they built in incompatibility with UNauthorized chargers for safety reasons after all that happened in china.

Itunes won't install-"Apple Software Updates Can Not Be Removed"

Cutting right to the problem. I currently have quicktine 6.5 installed and working. iTunes was completely removed. When doing search, nothing shows up. In Add & Remove Programs, however, iTunes is still listed (37 megs). How do I get rid of it so I can re-install. When I try to install, I get message "Apple Software Updates Can Not Be Removed, Contact Administrator". When I try to upgrade Quicktime to 7.1, I get "An Older Version Of Quicktime Can Not Be Removed". I would like to completely remove all traces of itunes and then try to reinstall.
generic Windows XP

okay.
download and install the Windows Installer CleanUp utility. use it to remove the Installation configuration information for iTunes, Apple Software Update, and QuickTime:
Description of the Windows Installer CleanUp Utility
now use the following document as a guide to a manual removal of any leftover itunes and quicktime program files:
Removing iTunes and QuickTime for Windows
reboot the PC and try another itunes install. does it go through properly this time?

Some song will nit play now on my 4s. it was since i updated software i think, cos it worked fine before that. it just skips songs. please talk me through step by step. i am going crazy. thanx guy's and gals of course

some song will not play now on my 4s. it was since i updated software i think, cos it worked fine before that. it just skips songs. please talk me through step by step. i am going crazy. thanx guy's and gals of course

My situation is improving a little. When I returned home I found that my imac went to sleep during the match process (I would think that the process would keep the imac awake, but I recommend people with large libraries disable energy saving features while Match is working). When it completed the process the second time I tried, a LOT of the greyed out tracks returned to my iOS devices. The only ones missing right now are the ones pending upload to the cloud. I have a few tracks that I've purchased and are on my iMac HDD that are greyed out, but that list is down to 10-15 out of 12,000... so I can work on those when Match is done.
I'm surprised that the iOS devices would restrict you from accessing sync'd content while Match is running - i.e. the content is already on the device. However, it's error handling that must not currently exist in the service.
My biggest take away right now is the lack of information Apple provided on this service. I'm using third-party tutorials online instead of a simple "what is Match and how does it work" document from Apple... Documentation is still a must, especially for new and potentially complicated services like this. I.E. tell me that you are going to restrict my access to my own content during this process, and that this process may take 2-3 days (still uploading).

Apple software updates does not appear to do its automatic checks?

I have itunes installed on two almost identical Windows 7 based PC's and I have noticed that on one PC the Apple Software Updates do not appear to do its job by checking for updates automatically. If I run the software manually it will show if an update is available and allow me to install it but I never seem to get prompted automatically by Apple Software Updates even though its set to check weekly. My other PC does prompt. Both PC's have pretty much exactly the same software installed including firewall. Any reason why this would not appear to be working? Any way of checking if its actually carrying out the checks?

The reason I suggested moving the files to the Desktop is because if none of these files are responsible for the problem, you can then put them back--or at least put back the com.apple.systempreferences.plist file, which would have many things in it besides the setting for Software Update. If it is the cause of the problem it would be a good idea to replace it and redo your settings. But if it is NOT causing a problem you would not want to figure out what all needs to be reset, instead you can put the old one back. The two plists from the ByHosts folders can probably just be trashed, and new ones created when you reset preferences for Software Update, although the scheduler might do something else (I don't have many things on auto schedule so I don't know, the only thing in mine is Software Update settings).
Francine
Francine
Schwieder

An older version of Apple Software Update could not be removed

when trying to upgrade to itunes 8 i get an error saying "An older version of Apple Software Update could not be removed. Contact your technical support group."

Polydorus, you just saved me a lot of (additional) heartburn. I had to do a system restore to rid myself of a virus, and afterwards, somehow all my Apple products entered a state of suspended animation - they were neither there nor not there. They were still listed in the programs and all the shortcuts remained, but clicking the icons led to an error message stating the programs were gone. I couldn't do a reinstall because it said an older version could not be removed, yet I couldn't uninstall them via the Add/Remove program function - "the feature you are trying to use is on a network resource that is unavailable". Delving further, I was told "the installation source for this product is not available. verify that the source exists and that you can access it." I was nearly apoplectic.
Your direction to use Windows Install Clean Up worked perfectly. iTunes et al are back and all my songs are right where I left them.
I am so grateful.

I use reliance dongle to browse internet on mountain lion, at first it gave me problems but after updating the reliance software it worked fine. Now i have upgraded my osx to mavericks. The reliance software gets installed but dosent open giving some er

i used reliance dongle to browse internet on mountain lion, at first it gave me problems but after updating the reliance software it worked fine. Now i have upgraded my osx to mavericks. The reliance software gets installed but dosent open giving some error, Now i cannot use the internet !!! and itz the latest version of reliance software,,, plz help me !!!

At last i did some experiments and it solved my problem... heres the solution :
1. Install the reliance drivers and software from their website.
2. As the reliance software is not supported my mavericks it wont open, but dont worry.
3. Now after installation go to system preferences->network->and select "ZTE Wireless Terminal".
4. Configuration: Default
     Telephone number: #777
     Account name and password should be the owners number.
5.Finish ! press apply and click Connect...
   Enjoy browsing !!!

Apple TV update is not uploading on my TV. The grey bar remains grey and after an hour, nothing has happened.

Apple TV update is not uploading on my TV. The grey bar remains grey and after an hour, nothing has happened. How can I get the update if nothing is uploading. Turned TV and all systems off and on again a few times. Looked on line for help.
Mac is running Mountain Lion OSX 10.8.5. If I update to another Operating system my printer will not work!
My TV is a Samsung 610/630.
Any suggestions will be appreciated.

Unplug, wait 10 seconds, reconnect. If on wifi try ethernet.
Try a restore through iTunes if it persists
Apple TV (2nd and 3rd generation): Restoring your Apple TV - Apple Support

HT5538 I changed my apple ID and now iMessages won't work

I recently changed my Apple ID and now iMessages won't work on my Mac. It will still work on my iPhone and iPad, but they will not communicate with my Mac. None of the messages I try to send from my Mac will go through.

HI,
This is a step up from the previous suggestion.
Make the Finder the "front" app.
Use the Go Menu whilst holding down the ALT key.
Select the Library that appears in the Menu list.
Navigate to Preferences.
Find com.apple.imservice.imesssages.plist and drag it to the Trash.
Restart the app.
You will most likely have to re-enter the Apple ID
If that does not work delete the com.apple.imessages.bag.plist (this one holds the server it should be trying rather).
Again Restart the app.
7:16 pm Thursday; April 10, 2014
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

I just updated my Mac Mini to latest software, tried updating GarageBand. It downloaded but now it gets stuck downloading the 'essential sounds and loops'. It always worked fine before I updated and would really appreciate some help. Thanks

I just updated my Mac Mini to latest software, tried updating GarageBand. It downloaded but now it gets stuck downloading the 'essential sounds and loops'. It always worked fine before I updated and would really appreciate some help. Thanks

I just updated my Mac Mini to latest software
You mean, MacOS X 10.9.2 and GarageBand 10.0.2?
How far does the download proceed? Do you get an error message?
Try to resume the download as described here: http://support.apple.com/kb/HT4485

Apple tv update now not hdcp compatible?? Working fine before.

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