Apple TV v2 culprit in dropping Home Sharing

I have had similar probles as others in the community: I have a MediaServer (Mac Mini connected to a DROBOServer (hosting a 1.68TB iTunes folder) connected wirelessly to a TimeCapsule (1TB) Base Station). It streams to my Apple TV in our bedroom (@ 25ft away) The Wireless Connection is NEVER dropped but Home Sharing drops from the MediaServer all the time. For the longest, I thought the problem was with my MediaServer & iTunes (based upon other User input in these forums).
Last night, while watching a movie, I was having a horrible time - movie would play for 10 min or so then Home Sharing would seemingly drop (the ATV would display the error message that I needed to connect to MediaServer and enable Home Sharing). Well, after about 3 times of getting up and fiddeling with restarting iTunes and enabeling/disabeling Home Sharing I had had enough!
On the 4th drop, out of frustration, I rebooted the Apple TV (either via the menu or by holding the Menu+Play/Pause keys - I used the remote method). POOF! Home sharing was restored in every case (the ATV lost Home Sharing 2 more times after I discovered this 'work around'
This should have a HUGE implication for Apple: Something is either electronalially defective with the ATV OR there is a bug in their software coding. I do not care which I just wish Apple would fix this - it is SO un-Apple like (My wife joked last night "so, this is what it is like to use a Windows Machine?" - referencing the BSOD)
Please Apple, get on a fix ASAP!

I have an appletv version 2 upgraded to 5.0 and a appletv version 3 with 5.1 using Windows7
I find I am having problems with Homeshare and having to come out of, and go back into Homeshare within Itunes to be able to Homeshare for sometimes 5 minutes and sometimes 45 minutes.
I have a friend who has appletv version 2 using 4.4.4 and he can Homeshare on this with no problem.
We have different internet providers and we wondered whether this was the problem, but after setting up around his house I had the same problem and he had none.
So it appears that the problem is with appletv with versions higher than 4.4.4.
Could people having this problem please state what there appletv is running on?
I feel that when Apple upgraded to 5 and above we started having trouble sharing. This could also be working in conjuction with the latest upgrade of Itunes

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Apple TV dropping home sharing connection

Previous setuo with my Mac mini and Apple TV 3rd gen was fine, wired network connection.
New setup with MB Pro is wireless connection, ATV keeps dropping Home Sharing. Both on same network.
iTunes is up to date and so is ATV. I have to log out of iTunes Home Sharing, log in and then sometimes
have to restart ATV. Not sure what is going on. I have MBP set not to go to sleep and to wake on wifi.
Very frustrating.

Hi there BaldElvis,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972
-Griff W.

ITunes sharing among iPhones with different Apple ID's one computer WITHOUT home sharing, shared folder, etc...

I feel like I am losing my mind, here. A few things I want to clear up before you read my question:
No, I am not new to Apple. Yes, I understand that Home Sharing works for any group of devices authrized with my Apple ID. Home Sharing is not my issue.
1. My wife and I have different iPhones with different Apple IDs.
2. We only have one computer, on which iTunes is running under my Apple ID.
3. My iTunes library is far too large to paste into a shared folder. I keep my source folder on a 1TB external hard drive (not enough space on my iMac).
I just want her to be able to plug in and copy music onto her phone from iTunes. Home sharing is great while she's at home on the wifi, but not when she leaves. I created her own user name on my computer, set her iTunes (under her Apple ID) to pull from my library source file, and she can play everything fine, except that she cannot click and drag files onto her phone.
Any assistance would be appreciated.

iTunes Match is associated with one, and only one, iTunes Store Apple ID and country-specific store. The service cannot be shared between Apple IDs.
Indy Apple Guy wrote:
If we sign up for iTunes with the one account with the majority of the songs, is Home Sharing no longer available to the other two accounts?
Of course it is. iTunes Match has no affect on Home Sharing.
Indy Apple Guy wrote:
A. What happens to the songs on the other two libraries? Can we never use them?
It is possible to consolidate the tracks from the other iTunes libraries into one and use that for iTunes Match. Make sure the one computer that hosts the library is authorized to play any protected content.
Indy Apple Guy wrote:
C. If we purchase songs/albums while in iTunes Match, and then decide not to use Match in the future, do we lose all our music?
Of course not. Any purchases go to the purchase history for the Apple ID that bought them and as long as the tracks are downloaded and backedup you'll have them as long as you maintain them. Keep in mind that iTunes Match is a service; you don't do anything "in" iTunes Match. It simply "is" in the background.
Indy Apple Guy wrote:
D. If we associate our child's iTouch, will it still keep the parental controls in place so it won't play certain songs that are not appropriate f
Yes, parental controls should continue to work as they have. Although I do not use them, perhaps someone else with experience will weigh in.
Message was edited by: Michael Allbritton

Apple TV no longer connects to Home Sharing

Hello,
Frustrated and working on this issue for month - Apple TV no longer connects with Home Sharing! I have uninstalled all apple firmware and reinstalled from scratch ITunes, I have checked and unchecked Home Sharing and entered password dozens of times! I have reset all four apple TVs and I have unchecked/disabled IPV6 and it still does not work. all four Apple TVs have worked for years and somewhere along the way they just stopped.
I am running Windows 7 and the only thing that has changed in the path is the Time Warmer Arris router. Apple TV still connects to WiFi and Netflicks.
Please help,

Hi there catcherlojo,
It sounds like you have already tried a few things, but you may still find the troubleshooting steps in the article below helpful.
Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972
-Griff W.

My Apple tv is stuck on the home sharing and settings screen

For some reason my apple tv is stuck on the home sharing and settings screen. Ive already unplugged it and let it reset but its not even giving me the option to go to the home scene..HELP!!?

That is the main menu, however you are not properly connected to the network so that is why the other apps are not appearing.
Make sure DNS is set to auto (settings - general - network)
Check that location is set correctly via settings
If on wifi try ethernet
Make sure router is up to date and has port 123 open (refer to manual if unsure)

HT4352 My Apple TV won't identify my home sharing

What do I do when my Apple TV won't identify my home sharing on my computer

you check the computers firewall
and if your router are blocking some ports shared lib rely on
you can troubleshoot by connecting another computer to your network and see if that can access
the shared itunes lib

HT3819 what is the best way to set up my childs iphone with apple id and as part of home sharing?

what is the best way to set up my childs iphone with apple id and as part of home sharing?

So do I have to hook up an Ethernet cable to both the Uverse AND my computer from the Time Capsule?
I'm not sure that I understand everything that you want to do and where devices will be located.
The Time Capsule must connect to the "main" Uverse router using a permanent, wired Ethernet cable connection. An Ethernet cable can be run up to 300+ feet with virtually no loss, so you should be able to locate the Time Capsule wherever you want.....unless you have a very large estate.
If you want the Time Capsule to strengthen the wireless signal provided by the Uverse router, then the Time Capsule must be located in the area where you need that additional signal strength.
If I understand your post correctly, you plan to install the Time Capsule in the office? When you do this, you can configure the Time Capsule to create a wireless signal that uses the exact same wireless network name and password as the Uverse wireless network.
That will provide a much stronger signal for your Uverse wireless network in the office area. Hopefully, the bedroom that you mention is close to the office, so it will pick up the stronger wireless signal from the Time Capsule.
The iMac in the office can connect to the Time Capsule using another short Ethernet cable connection, or the iMac can connect using wireless. A wired connection is always preferred, if possible.
At this point, I guess the first question would be.......
Do you have a location for the Time Capsule that will be close to the office....and...the bedroom where you want a stronger wireless signal?

Apple TV won't access my home sharing??

Even though i activated homesharing on my itunes and on the apple tv, everytime i open apple tv it says turn on home sharing in itunes on your computer. I did that and still it won't go away. It worked fine yesterday but once i upgraded my mac to ML it started to be like that!!

NVM i figured it out. I just needed to join my mac to the same wifi as the apple tv.

Remote app unable to access library - keeps dropping Home Sharing

I'm running Windows 7, using up to date itunes with Airport Express 802.11n (1st generation) with Remote app on iPhone 6s and ipad mini 2. Remote app on both devices either keeps dropping Home Sharing (which means I have to toggle Home sharing off/on with iTunes) and when remote actually finds my itunes library it can't open it. Have tried all basic workarounds - deleted/reinstalled app, re-booted phone, re-booted computer, re-booted router. No luck! Any ideas? Thanks!

I originally did update the Remote app, but that didn't help, so I uninstalled it from the iPad, power cycled it, and then downloaded and installed it from the App store again. It is currently version 2.2 and is not available for update in the App store.

Why Apple Tv 2 drop Home Sharing connection after few minutes?

I just installed an Apple TV 2. Internet connection applications as Apple Store, Youtbe, etc work very well but it drops Library`s communication just after a few minutes. I`m running files like music that are in the library in a PC with Windows Vista.
I`ve been reading other discussions and have done every thing that was suggested as:
- setting Static IP address
- have set Firewall with the ports are supposed to open
- have set Port Forwarding on the router (a Linksys WRT54GS)
- have updated Network Card driver
- have updated router firmware
- turned off sleepling mode and screen saver
- restored Apple TV 2
- reset router
- installed last Itunes version
All that and possibily other things that I do not remember right now but still looseingconnection to the Library after a few minutes. I have realized first time I put a slide show of pictures with music background and the music always stops after the second music. After that you just see the message that you need to turn on the Library related to my Apple ID.
Today I did a test with a home sharing with another computer I have that runs Windows 7 and guess what: the Home Sharing worked fine!
So, my conclusion is that there is some flaw on Home Sharing when running Itunes in Windows Vista or specificly with this computer running the Windows Vista.
I have done a research and have not found anything else. So, could anyone have a hint of what is going on?
Thanks,
Ricardo

Yesterday were released the IOS 5.1 and the Itunes 10.6. I thought that updating the IOS on the Apple TV 2 and the Itunes on PC, my problems would go away. I did that but for my surprise it has NOT.
Then I had a recall that I have read somewhere a while ago about issues with the AVAST Anti-Virus and Home Sharing, that can generate connectivity issues,
In one of my first temptatives to resolve this issue I have stopped the AVAST and I still had the problem, so I left this trail of solution. But since nothing was working I decided to uninstall it. I was a little skeptical about it but gave a shoot.
To my surprise, when I uninstalled it, booted the computer and did the Home Sharing, the problem was FIXED!
That made total sense because the other computer that runs Windows 7 and I have tested before, worked fine, it runs AVIRA as Anit-Virus software.
So my conclusion is that, on my case, the AVAST caused the issue and to stop its service was not enough to diagnose the issue. I had to uninstall it, believe or not. And that the issue has nothing to do with Windows Vista OS but with AVAST.
After that, I uninstall AVIRA as Anti Virus software and, since that, the Library and Home Sharing (24 h ago) is working perfectly and I think that will stay.

Apple tv 2 dropping home sharing connection

I have physically connected my apple tv 2nd generation to the same router that my mac and airport extreme are on even after updating. While watching music videos on apple tv I loose my connection and tells me to turn on home sharing. all ports 3689 5353 and 123 are allowed. I can't figure out why the connection is dropping. Any idea's?

Afe people have reported this problem. I don't recall seeing a solution. However, restart all of your devices and login and out of homesharing on the ATV and computer.
Also submit a bug report to Apple via the Apple tv feedback page. You can find it simply by googling Apple TV feedback

TS2972 Apple TV drops home sharing

I have follwed all the instructions on how to fix the Home Sharing issue. NOthing works. I cant hold it for more than 30 minutes

Welcome to the Apple community.
The first thing to check would be that both devices are on the same network, after checking this, ensure that any firewall or security software installed on your computer is not blocking access for iTunes.

Apple TV dropping home sharing with Win 7 Pro

Judging by the amount of problems people are having with this I'm not really expecting a resolution but I thought I'd give it a shot. I bought an Apple TV last week. Been wanting one now for a while.. I must say, I'm really disappointed with my decision on buying one now. Being a Apple user for a while now (MBP, IPhone, iPods) I had hoped that this product would be much better. I've been messing around since I bought it just to get home sharing working. My main PC, being a Windows 7 pro machine with all my media on it is hard wired to my router. With iTunes open and home sharing on, the Apple TV will not see any of my music or video. Following some of the suggestion I've been reading here I've tried everything from uninstalling iTunes, Bonjour, deauthorizing the machine and authorizing. Opening up the relevent ports on my router and too many other options I can't remember. What I found out is then when I reboot my router, home sharing comes on, lasts for maybe 15 - 20 mins then I cannot access anything from that main PC again until I reboot the router again. All this time, when I cannot access my media, if I turn on my MBP and start home sharing on this machine it works everytime. Both my MBP and Apple TV or wireless and the main PC is wired. I'm guessing that maybe there's something that needs to be changed on my router but I've tried most things suggested with no results. Only rebooting it will get it working again for another 15-20 mins. And I am using the latest version of iTunes on both my MBP and Windows PC. I even tried disabling the firewall on the PC and it still doesn't fix the issue. I'm hoping someone here can shed some light on this very frustrating issue. At this point I'm ready to bring the Apple TV back and buy something different.

Hi there BaldElvis,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972
-Griff W.

Apple TV 3 (5.1.1) Home Sharing to Mac 10.8.2 consistently disconnects WiFi

Hi All,
I know there are several similar threads out there but none seem to have enough specifics about the situation for me to resolve it or trace the ultimate cause of the issue. I am hoping if I lay out my setup someone
The main problem is: If I watch a TV Show / Movie via HomeSharing I can only watch 1-2 minutes before it disconnects. Wireless drops and then restablishes on the ATV. No other devices have connectivity issues with WiFi connection including 2x MacBookPro's and the MacMini running HomeSharing, iPad 3g, iPodTouch 3g, iPhone 5. I tried several different shows and some issue with all. So, I tried watching the same show which caused the disconnect via iCloud... It works! Not a single drop out when watching via Internet. But what about my non Apple purchased content... I need this to work.
Apple TV is running 5.1.1
Mac Mini is running 10.8.2
iTunes is 11.0.1 (12)
Homesharing is turned on and enabled.
I have restored the image via Internet, I have reconfigured everything on the ATV. I have ensured router and AP are running the latest firmware although I never had this issue on older builds of the ATV OS. But I have updated several things in my setup recently (iTunes, Mountain Lion from Lion, ATV 5.1.1) and cannot pinpoint the cause.
Here is my Setup.
Apple Tv ----> Wireless AP---->Linksys Router------> Cable Modem
^
Mac Mini ---------|
Both Devices connect at Wireless N. AP shows good signal for both devices.
My Final Step is to try and restore via iTunes but as I read this doesn't work with iTunes 11 I may have already exhausted everything I can thing of.
Any other suggestions greatfully received.

OK, so I successfully updated the Apple TV via iTunes and USB cable. Sadly it did not resolve the problem.
45s into the show, it stopped and returned the main menu with WiFi disconnected. 5-10 secs later and it's reconnected and home sharing is available again.
I then found these threads:
1) https://discussions.apple.com/message/19750601#19750601
2) https://discussions.apple.com/message/20506178#20506178
I therefore tried the recommended "Downgrade" to 5.0.2 and can verify that it seems to be working!
10mins in and no disconnect. I will update after further testing.
However If you find this thread, I would recommend downgrading to 5.0.2 from either 5.1 or 5.1.1
Let me know how this goes for you.
C.

HT3819 When trying to activate Home sharing on Apple TV it says Apple ID couldn't be found, home sharing on iTunes says there is an error 5506, I can log in with my Apple ID just fine other places, need help!

I have been trying to activate my Home Sharing on both iTunes and my Apple TV 2. When I try on the Apple TV I get a message that my Apple ID cannot be found. When I try to activate in iTunes I get an error message number 5506. I haven't been able to find any troubleshooting help on theApple webpage and would appreciate any advise that could be me up and running.

I have been trying to activate my Home Sharing on both iTunes and my Apple TV 2. When I try on the Apple TV I get a message that my Apple ID cannot be found. When I try to activate in iTunes I get an error message number 5506. I haven't been able to find any troubleshooting help on theApple webpage and would appreciate any advise that could be me up and running.

Apple TV v2 culprit in dropping Home Sharing

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