Apple TV video cuts out after an hour

I have been having a problem where my screen goes black after an hour, but I can still hear the sound. I switched the "Sleep After" to never, but each time I watch for an hour, the screen still goes black. It doesn't matter if I'm watching Netflix or NHL hockey. I tried turning the television off, but that gets me an additional five minutes before it does the same thing again. If I reset the Apple TV by unplugging it, I get another hour. That seems ridiculous though. This is already a second unit as my last one got stuck after the update. The HDMI cable is also an Apple product. Also new, because they gave me a new one when I initially reported the problem to them. Reading around, people have also suggested turning the HDMI cable around. I just did that and that didn't make a difference either. My television is a Samsung which I have read might have problems with Apple TV.

Welcome to the Apple community.
I don't think that S*****g TVs have problems with the Apple TV per se, but it might be that there is something wrong with the HDMI card in the TV.
Next time this problem occurs try restarting the TV instead of the Apple TV.

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Video Cuts out After 20 Minutes

With my iPod video coming soon I am preparing movies to put onto my iPod. I convert DVDs into MPEG1s, then MPEG1s into uncompressed AVIs because QT can take audio and video from AVIs. My final uncompressed AVI is perfect, audio and video all the way through. Now, when I convert this AVI to an iPod format movie (320x240), a QT movie (.mov), or a MPEG4 (I have tried all three), it seems to work fine, no errors or anything. Then when I play the result, the audio goes all the way through, but the video cuts out to a white screen after 20 minutes. Is this fixable or do I have to wait for a QT update? By the way, the movie is 90-100 minutes long.

You are converting a DVD (MPEG-2 format) to MPEG-1 format and then to .avi file. This new (now compressed twice) file is compressed again (conversion to .mov).
Too many steps and way too much re-compression.
You should search for some software that will export from MPEG-2 to the iPod settings.
The white screen issue is probably caused by broken time codes (the MPEG-1 file, I suspect).
I've seen new software releases designed for iPod video export (both Mac and Windows versions). Maybe you should try a few of them.
Can the iPod battery hold out long enough to play 100 minutes of video?

Sound on videos cuts out after a few seconds?

Whenever trying to watch a video from a site on safari, Facebook (App), twitter (app) and instragram (app) the video plays sound for about a second then it cuts out. I have to restart the video or click the ringer off and on to hopefully get sound at the beginning ( which never happens). Any suggestions on how to fix this?

Same issue here. I actually won't have any sound if the video starts while "vibrate" mode is on, then when I flick it to "sounds", it plays the audio for a second then fades away until I start the video again.

My ipod video sound cuts out after 30 sec

I play my movie and the sound cuts out after a while and then it only plays the video with no sound. It's not the video because it works fine on my computer and all the other videos are doing the same thing. I found if I rewind or fast foreward the sound comes back but only for a little while and the sound cuts out again.

This happens with the current firmware 1.1 upgrade on the iPod. You can downgrade the firmware to 1.0 and this will solve that problem. Doing it this way you won't have to restore the iPod which will erase it. If you can't do this then you can restore the iPod using the previous updater.
How To: Downgrade iPod Firmware
http://forums.ipodhacks.com/showthread.php?threadid=813
The other option is to use QT Pro which will work to correct the problem:
http://forums.ilounge.com/showthread.php?s=&threadid=146142
1) Open up the Video file in Quicktime Pro
2) Select File->Export
3) Select "Movie to MPEG-4" beside "Export:", then click the OPtions button
4) Select "Video" & make sure the "Video Format" is set to "Pass through"
5) Do the same for "Audio", then hit OK
6) Save the file

I am having problems with Apple tv radio. It cuts out after a few minutes this appears to have happened after update to IOS 8

I Am having problems with the radio on the Apple TV cutting out after a few minutes. This has started to happen after software update to Ios8. Has anyone else had this problem and are Apple looking into fixing it?

I am having the same problem also Thought it was my network and reset everything including Apple TV but still the problem is there . I assume now it is down to iOS 8 prior to that was perfect

Music cuts out after a few seconds or goes straight back to menu since I downloaded iTunes 11. Never had this problem since I bought apple tv 2 years ago.

Music cuts out after a few seconds or goes straight back to menu since I downloaded iTunes 11. Never had this problem since I bought apple tv 2 years ago.

Welcome to the Apple Community.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel.

Audio on keynote exported quicktime videos cuts out at 50 seconds?

It just started! When I export my keynote into a Quicktime file, the audio cuts out at 50 seconds. I have been creating videos a long time with this method and never had problems before.

I am willing to share files with Apple. Mine are copyrighted, but are shareable.
But here's a wrinkle on the problem that puts me a little more in sympathy with Apple engineers, since they may well not have encountered the subtle environments we have that is generating this audio problem.
I was having the same problem you are for several days after I upgraded to Keynote 6.5 and Yosemite 10.10 (running on a mid-2011 MBA). I duplicated a keynote file with audio recorded that cut out after 50 seconds or so: audio stopped on slide 2 even though I had recorded and saved the whole 50 minute presentation. I store my keynote presentations along with Quicktime movies (m4v) and downsampled mp4 files in a sparsebundled disk image. I created a new, larger disk image yesterday because I was running out of storage space. To do that, I copied all the files in the sparsebundle to a temporary folder on a backup drive (My Mac Book Air is running out of storage space). Then, I deleted the old sparse bundle, created the new one, and copied all the files back.
After reading your latest post, I thought I would try again. I opened my test Keynote file, now copied to the new sparse bundle, and the audio works! I can hear the audio in the Keynote file when I "Play Recorded Slideshow" from the Play menu. I also exported to a Quicktime m4v movie and the audio is all there. The Keynote file size didn't change during all this: still 36.8MB, which is typical for the audio recorded ones. I start with a 2 to 4MB presentation of 15-20 slides, record audio, and the file size increases to 35-40MB. Then the Quicktime m4v is typical 200-300MB. This one is: 239.4MB.
So, although the bug is not squashed, take heart and don't delete those files! Your audio may actually be in there somewhere.

Sound cutting out after 2.1 update

Hi!
I installed the newest firmware upgrage, 2.1, the one with the "genius" playlist.
After this install however, i've had problems with songs cutting out after a few seconds. The song continues to play, but with no sound. Also, this often occurs if i turn the screen off, within a few seconds of selecting a new song to play.
Has anyone else encountered this problem?

Has nothing to do with that. Like the previous remark says, it's totally random. One song doesn't work so if you select another song it may play, or not, or just for a few moments. Go back to the song you originally chose and it may play, or not. Same with videos. I just bought a new dock and thought there was something wrong with that but, nope, it's the iPod. It chokes me that something that costs so much is so easily broken. I've only had it for 6 weeks and who knows how long it will take them to fix this issue.
If you are having the same problem, PLEASE report it so that we can get this fixed asap!
Thanks!!

Audio Cuts out after a few minutes. IChat AV 2.1

I have surfed and have not found any topics like this yet. Audio is cutting out after chatting with another Mac - AV user. Both microphones still appear to work in the preferences, but the person can not hear on the other side. Video works fine, but now audio. Any help or suggestions would be helpful. Virex 7 has already been removed. This solved the video problems. Merry Christmas.

Hi Brian,
Your title states that the audio cuts out during a chat but the post itself seems to imply that you do not have Audio after the chat.
IF it is cutting out during a Video cut can you please tell us what connection speeds both ends have ?
It should be a at least 100kbps up and down.
If it is not you will have problems. You may find that a cable connection varies as the chat goes on and this might be part of the problem.
Soemthings that might help:
GO to System Preferences > Quicktime > Streaming tab and set the Connection sped to mathc the download speed at either end.
GO to iChat > Preferences > Video > bandwidth Limit Drop Down and set this to NONE.
Ralph

A friend can't update her iPad (1) as it times out after 12 Hours. What would happen if she uses my pc with a faster Internet? Will my iTunes, syncing etc get messed up with hers?

A friend can't update her iPad (1) operating system as it keeps telling her to do, as her Internet timed out after 12 hours. Can we use my PC with a fast Internet or will that mess up my iTunes, syncing etc? Should she just find an apple store?

- She can try disabling the the security software on here computer during the download and update.
- Update the iPad on your computer will not mess up yur computer or iPad. However, she will then have to restore the iPad on her computer if she want to sync to that computer. Also, unless all the media is on your computer it will not be on her computer after the update.

I bought a song on itunes but it cuts out after 14 seconds on my laptop but on my ipod it plays in full, how can I rectify the tune on my pc, thankyou

I bought a song on itunes but it cuts out after 14 seconds on my laptop but on my ipod it plays in full, how can I rectify the tune on my pc so that I can play it in the house and put it on a cd for the car. I went into the itunes store to play the tune and it cuts out there too. thankyou

Hello there, La Clairiere Feerique.
I understand you are having issues with playback of a purchased song. If iTunes in the Cloud is available in your country, it might be best to delete the song from your computer, then re-download from your purchase history.
To delete a song the following Knowledge Base article offers how to delete from your iOS device:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Music
Open the section below for the device you are using.
iPhone, iPad, or iPod touch
Mac or PC
Before you delete, find out if you'll be able to download the song you deleted again (it depends on where you live). To delete a song:
Launch iTunes.
From the Library pop-up menu, choose Music.
Click Songs in the navigation bar.
Click the song you want to delete.
Press the Delete key on your keyboard.
In iTunes 11, the album cover art will remain visible, but a cloud icon will appear on it to allow you to download the item again (in countries that support this).
Note: If you didn't purchase a song from the iTunes Store, you won't be able to download it again for free from iTunes in the Cloud. You might want to back it up somewhere on your computer.
Afterwards, re-download the purchases from your purchase history:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Apple tv keeps cutting out- worked fine then stopped working? what's up with it?

Apple tv keeps cutting out- works fine then stops working? Just Cut's Out. What's up with it?

Just started. Worked fine since I purchased it. It restarts after a 2 minute pause.
Do Not know how to add to Question - Sorry.

I downloaded an album recently, but I guess my internet was going in and out the whole time, and now 5 of the 14 songs will cut out after a few seconds. How can I re-download those few songs?

I downloaded an album recently, but I guess my internet was going in and out the whole time, and now 5 of the 14 songs will cut out after a few seconds. How can I re-download those few songs?

Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

The audio on my macbook pro cuts out after a few minutes.

The audio on my macbook pro cuts out after a few minutes. It sounds like all the low end is removed. I still hear audio but it is MUCH lower and sounds filtered. I can barely hear it maxed out. Nothing attached (no external drives, no speakers, etc) and it's only a few days old.

Apple store pronto. If need be (if less than 14 days from purchase) exchange for a new one!
Ciao.

.MOV's Audio Cutting out after first few seconds????

If anyone could assist me I would be extremely grateful. When I import .mov files into Premier Pro cs5, it cuts out after a couple of second. Any other file works fine, it’s just the mov’s. If I play the QuickTime outside Premier it works fine. Does anyone have a solution?
I am trying to compile a video of a range of different clips from my trip in India.
The clips details:
* Various dimensions but average: 640x480
* 30 fps
* Photo – jpeg
Is there something specifically I should select when setting up the file?
Thank you to whoever has to patience and knowledge to help me out.

Have you installed the Premiere Pro CS5 (5.0.2) update?
What operating system are you using?

Apple TV video cuts out after an hour

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