Apple tv video problem

Just bought atv yesterday and synced content overnight. Using HDMI connection to tv. My cable box is HDMI1 and atv is HDMI2. When I tried to watch something today, the picture kept flipping between "no signal" and the atv menu. I finally had to reboot (unplug/replug) befor getting a solid picture. Can anyone help me fix this?

Actually, I was set to 720p, so that wasn't a fix for me. In fact, after reading further here in the discussions, I dug a component cable out of the closet and ditched the HDMI cable. Component in/output works like it should, though the resolution isn't as crisp and the picture looks "washed out" a bit. I'll wait for Apple to fix the HDMI issue before I try the HDMI cable again. For now, it works (though not as well as I'd like).

Similar Messages

Apple website video problems

I have been having weird performance issues with the videos on the apple website in particular. Often it will work the first time I open Safari but once I try to click the next one, it just does not work (not even movement on the progress bar).
I recently updated to QT 7.4 and it seems that based on my looking for a solution, it may be related to that but nothing seems to solve it. I know some people may recommend Firefox but it seems that as a minimum the Apple website videos should work on Safari!
Any suggestions?

These are the downloads and the settings you need in order to view/hear pretty much everything that the net can throw at you: The setup described below has proved repeatedly successful on both PPC and Intel macs, but nothing in life carries a guarantee!
It is known to work in the great majority of cases with Safari 3.0.4, QT 7.3 or 7.4 and OS 10.4.11. (If you are running Leopard, ensure that all plug-ins have been updated for OS 10.5.2)
Assuming you already run Tiger versions OS 10.4.9 or above (this has not yet been verified with Leopard) and have Quicktime 7.2 or above, and are using Safari 2 or 3, download and install (or re-install even if you already had them) the latest versions, suitable for your flavor of Mac, of:
RealPlayer 10 for Mac from http://forms.real.com/real/player/blackjack.html?platform2=Mac%20OS%20X&product= RealPlayer%2010&proc=g3&lang=&show_list=0&src=macjack
Flip4Mac WMV Player from http://www.microsoft.com/windows/windowsmedia/player/wmcomponents.mspx (Windows Media Player for the Mac is no longer supported, even by Microsoft)
Perian from http://perian.org/
You should read this support page http://perian.org/#support in case you need to delete older codecs.
Adobe FlashPlayer should first be uninstalled using the appropriate uninstaller available here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157&sliceId=2 and then the latest version obtained from here: http://www.adobe.com/shockwave/download/download.cgi?P1ProdVersion=ShockwaveFlash and installed.
(You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS.)
In earlier versions than QT 7.1.3 in Quicktime Preferences, under advanced, UNcheck Enable Flash, and under Mime settings/Miscellananeous only check Quicktime HTML (QHTM).
You should also ensure, if you are running Tiger 10.4.11 or Leopard, that you have downloaded and installed the correct version for your Mac of Security Update 2007-009.1.1, which also deals with the Quicktime/Flash issues you may have experienced, such as the '?'. What happened was that both Quicktime as well as Adobe FlashPlayer tried to play the Flash video at the same time. This no longer happens. (N.B. Security Update 2007-009 1.1 requires both a restart and a permission repair.)
If you get problems with viewing video on a website try moving this file to your Desktop:
Hard drive/Library/Internet Plug-Ins/QuickTime Plugin.webplugin
and then restarting Safari. If all now works, you can trash that file.
In Macintosh HD/Library/Quicktime/ delete any files relating to DivX (Perian already has them). However it should be noted that Perian is not an internet plugin and will not play DivX files imbedded on a website. For that you will need the DivX Player browser plugin available from http://www.divx.com/divx/mac/
Now go to Safari Preferences/Security, and tick the boxes under Web Content (all 4 of them) to enable Java.
Lastly open Audio Midi Setup (which you will find in the Utilities Folder of your Applications Folder) and click on Audio Devices. Make sure that both Audio Input and Audio Output, under Format, are set to 44100 Hz, and that you have selected 'Built in Audio'.
Important: Now repair permissions and restart.
You should also consider having the free VLC Player from http://www.videolan.org/ in your armory, as this plays almost anything that DVD Player might not.

Apple aware of video problem in the new Intel iMacs

Macworld Daily News
Thursday - February 09, 2006
Apple investigates Intel iMac Front Row problems
By Macworld staff
Apple has confirmed it is aware of, and investigating, reports of video problems in the new Intel iMacs.
Recent reports claimed that some users had experienced random horizontal lines and other video playback problems when playing video in Front Row.
"Apple is aware of this issue and is looking into it," the company said in an email to a web-based pressure group that has been gathering information on the problem. "If a customer has any technical issues, they should contact AppleCare."
The problem is allegedly software-based.

"Sure, I'd be more understanding had it been an issue that required a very special set of conditions to trigger"
Apparently it does as this issue is not affecting all users.
"As I was told, affected owners would not be proactively notified"
Where you you prefer them to use their limited resources, trying to figure out who MAY be affected and sending them some sort of detailed action plan, or spending the resources determining the cause of the issue and developing a solution that can be distributed to the ones who need it not only now, but those that may discover the issue next week?
I can understand that you are frustrated, and don't blame you for feeling that way, but this is an all new piece of technology and bugs are going to come up that were missed in testing. No company can afford to test at a 100% level. To do so would drive the costs so high as to make it impossible to sell the product, especially to the market the iMac is aimed at. Apple has a pretty darned good track record of resolving issues quickly when they appear. Until they do you only have a few choices. Use the workaround until the solution appears, waste time complaining about it, or sell the iMac and purchase a different product. That's really about all you can do!
It was good of you to spend your valuable time, and yes it is valuable, trying to help the engineers or service reps solve the issue. That they spent that much time with you should show their commitment to solving this issue.
Be patient, give them a chance, they have not had long to try and figure this out.

Mini DVI to VGA Adapter Video Problem

This year at Randolph-Macon College we replaced the Math lab Emac computers with IMac G5 Intel machines. The laboratory has an NEC model MT1050 projector with a manufacturer’s date of August 2002. We can not seem to get rid of ever present scan lines. We can slow them down and speed them up by adjusting resolution and refresh rates, but nothing will remove them. We are connecting the IMac to the projector via the Apple Mini-DVI to VGA Adapter. It is specifically designed for use with the iMac (Intel Core Duo), and the adapter connects to the Mini-DVI port of the computer and the VGA end of the adapter to an external VGA monitor or projector.
Troubleshooting the problem we have swapped IMac Intel computers with no luck, but we still have to use the Apple Mini-DVI to VGA Adapter. When we hook the projector to a Intel Mac Book Pro, we have to use a different adapter, but then it works perfectly. In fact, everything we try using other adapters works fine, it’s just when we use the Apple Mini-DVI to VGA Adapter that we experience the video problem.
Has anyone experienced this problem and if so, have you been able to remedy it?
iMac (Intel Core Duo) Mac OS X (10.4.8)

I don't have much to suggest, except to ask if you can try with a different mini-DVI to VGA adapter. (i.e. do you have more than one on hand to make sure yours isn't just defective?) Make sure it is firmly seated into the iMac.
I use the same adapter to provide an extended desktop on an old CRT monitor and the display is great.

Why does a Safe Boot fix my video problem?

After visiting my local Genius Bar twice (and getting two different answers), I erased and reinstalled Snow Leopard 10.6 on my late-2006 "white plastic" iMac.
I reinstalled the version of SL that came with the iMac, then upgraded it twice to OS 10.6.8. Software Updater says all of my OS components are up-to-date.
My video-corruption problems ("ghosting", "tearing", pixelation of icon, then the kernel CRASHES within 20 minutes) appear when I boot normally. But they permanently disappear when I reboot into the Safe Mode!
I've search Apple.com and every other site I can find without a clear answer to this:
What extensions, StartUp items, software daemons or gremlins DO NOT load in Safe Mode? Shouldn't one of them be the cause of my problem? Or does Safe Boot work on a hardware-level, too?
This happens on ALL accounts, both Admin and regular users. No external devices are connected except the wired mouse and wired keyboard.
I've zapped the PRAM three times, and I've unplugged it for hours. Disk Utility shows everything is good, too. There's about 50 gigs left on the internal 750 GB hard drive.
The so-called "Geniuses" both ran their Triage OS off an external drive and my iMac hardware passed ALL of their tests. One said it just needed a reinstall (a free fix!!), and the other said my video card is bad ($800, and I have to use an outside repair shop).
Can someone give me an idea how to proceed? I've been working in Safe Mode for days, but that prevents me from using: Sound, my home network, fonts, Preview, editing in iPhoto, etc.
Thanks.
Specs:
Model Name: iMac
Model Identifier: iMac6,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.33 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 3 GB
Purchase Date: March 2007

Hi, Mike,
Thanks for the quick reply.
I read the linked post about QE, but I don't see how it could help me troubleshoot my problem. Could you clarify: is QE a piece of "software" (that is, a file -- like an extension)?
If QE IS a piece of software that is disabled in a Safe Boot, I should be able to move it to my Desktop and restart. If my video problem is eliminated, the QE software is the problem, right?
But then, if my problem is caused by a file/extension, why would the problem occur (and be eliminated in a Safe Boot) right after I re-installed the OS? Shouldn't all the System software be pristine right after re-installation? But since it's NOT fixed by the re-installation, it seems like a hardware problem -- like the expensive video card. That's what's confusing me.
So, I'm proceeding as if the problem is caused by a file being loaded into memory and I'm trying to disable the items that don't load in Safe Boot Mode one-at-a-time. I just need a specific list of what those items are (and their locations on my hard drive).
In OS/9, I used Conflict Catcher to do this automatically, but I haven't found an OSX app to do the same. So I'm trying to do it manually.
Please excuse my layman's terms. Any help is appreciated.

Power Mac G4 having video problems -green dots and pixelated lines

Yesterday my Power Mac G4 running OS X (10.5.1) started having unusual video problems. I started to notice green dots on the screen where the mouse pointer had been or where application windows had recently been. The severity of the video symptoms seem to vary - from a cluster of green pixels to slight amount of fuzz in text.
I'm thinking that this is a symptom of a problem with the video card starting to fail but I haven't ruled out the Apple Studio Display either. While the Mac was still under Apple Care support, I did have the video card replaced a few years ago due to symptoms that were much more severe than this.
Should I get a new video card? Could it be the display at fault? How expensive would it be to take it in to the local Apple store for diagnosis/repair?
ATI Radeon 9700 Pro:
Chipset Model: ATY,R300
Type: Display
Bus: AGP
Slot: SLOT-1
VRAM (Total): 128 MB
Vendor: ATI (0x1002)
Device ID: 0x4e44
Revision ID: 0x0000
ROM Revision: 113-A06500-124
Displays:
Apple Studio Display:
Display Type: LCD
Resolution: 1280 x 1024
Depth: 32-bit Color
Core Image: Hardware Accelerated
Main Display: Yes
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Rotation: Supported
Display Connector:
Status: No display connected

Installed a new video card (ATI Radeon 9600) along with the "Apple DVI to ADC Display Adapter" - seems to be fixed now! Thanks for the advice!
ATI Radeon 9600:
Chipset Model: ATY,RV351
Type: Display
Bus: AGP
Slot: SLOT-1
VRAM (Total): 256 MB
Vendor: ATI (0x1002)
Device ID: 0x4150
Revision ID: 0x0000
ROM Revision: 113-A73503-202
Displays:
Apple Studio Display:
Display Type: LCD
Resolution: 1280 x 1024
Depth: 32-bit Color
Core Image: Hardware Accelerated
Main Display: Yes
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Display Connector:
Status: No display connected

Apple's Videos App on iPad won't load my shared library

Hi,
I've been looking for an answer to this problem for ages!
Symptoms/context:
You have all your movies onto one big drive
You have uncheck Preferences|Advanced|"Copy files to iTunes Media folder when adding to library"
(this way all titles will be linked to your big drive, not copied)
You have drag/drop those movies from your big drive in Finder into your iTunes Movies library
You have enabled Home Sharing (File|Home Sharing|Turn On Home Sharing)
You have disabled the old way of sharing (Preferences|Sharing tab|Uncheck "Share my library on my local network")
You have proudly added a very nice artwork for each of your movie so that you'll get nice thumbnails in iTunes
by using Identify.app
or by looking on the web for the best artwork (i.e. flickfacts.com), saving it locally, then drag/drop on your movie in iTunes (Get Info|Artwork)
You're using Apple's Videos app to load your shared library on you iPad
(Start Videos app,select your Shared library,wait a while,then all your thumbnails are displayed fine)
Then as the days go by, you realize that loading your library is taking more and more time, up until that day when all **** brakes loose and you get stuck at the small round clock progress bar, and you wait and wait but no thumbnails is coming up anymore. You reset everything to no avail. What happened?!!
Well here's what I had to do to fix that problem:
Everything is about movie thumbnails!
In my case I had an overhead of 0.5GB of thumbnails for 650 movies! That's an overhead alright! By overhead I mean that the sum of all my thumbnails was 500MB, so the Videos app had to load this (maybe not entirely at once but...) every time you start the app and select your shared library. This explain why the app get slower and slower has you add new movies, thus new thumbnails/artworks.
But this doesn't really explain why ultimately the Videos app stops loading all of a sudden!
I realize the iTunes doesn't like:
Movie that doesn't show the correct icon preview in Finder
Invalid movie formats - I'll explain later
Big thumbnails
Read all 3 steps and don't forget the last paragraph at the end.
Movies that doesn't show the correct icon preview in Finder
Ultimately, I think that was the main problem of all my 3 steps
In Finder, enable the Icon Preview:
View|Show View Options|Check "Show Icon Preview"
You should now be able to see you thumbnails like this in Finder:
VALID:
INVALID:
But if you see any of these icons, the Videos app on the iPad might stumble a bit when loading the library
or
If that's the case for some of your movies, you'll have to make sure that ALL your movies have a proper thumbnail.This can be achieve:
by using Identify.app - see (note1)
or by looking on the web for the best artwork (i.e. flickfacts.com), saving it locally, then drag/drop on your movie in iTunes (Get Info|Artwork)
Once the thumbnail is corrected, it should display fine in Finder and iTunes
Invalid movie formats
There might be some cases where even after correcting the thumbnail in step 1., this icon still remains invalid.
If that's the case, you'll need to:
Either delete the movie altogether and rip it again
or reconvert it. For example with iSkySoft iMedia Converter Deluxe has a "Speed conversion" option that allows you to reconvert a 2.5GB movie in about 5 min. After the re-conversion I just had to do step 1. and all was fine, and the thumbnail would show well in Finder/iTunes.
Big thumbnails - may be optional
To speed up the loading of the movie library you have to reduce the size of the artwork that you insert into each of your movie's metadata:
Get the artwork on the web (i.e. flickfacts.com) and preferably a .jpg format,and save it locally
Open your movie file with Preview (Apple's preview app)
Tools | Adjust Size
Fit into: 640x480 pixels + OK
Save As (press Option before Saving) and save it in another folder (I called my folder "Reduced to 640x480")
Note: if you want to do this on a bunch of files at once: select all your files in Finder, right click and select Open. All you .jpgs will be opened in Preview. Then Ctrl-A to select all in Preview, then you can resize them all)
You'll noticed that a 1.5MB artwork can easily reduced as small as 50K-200K.
For example, I went from 500MB to 72MB for all my artworks. Much smallest overhead wouldn't you say?!
Now comes the part you'll all love : you need to remove ALL your old big artworks for ALL your iTunes movies:
in iTunes | Movies
Right click on a movie|Get Info|Artwork tab|Select the artwork|Delete
Drag/drop your newly reduced .jpg to that same window
Click OK to save.
You can't do that in batch, you have to do each manually like this (if anyone has a better idea, I'm all ears)
See (note1)
(note1) Important: If you use a program like Identify.app to retrieve the metadata/artwork, I'm pretty sure the size of the automatically retrieved artwork is quite big by default (around 1.5MB-2MB) so you might wanna be careful here and use it to retrieve the movie's metadata, but after that do step 3. to replace the artwork with a smaller one.
VERY IMPORTANT
Once step 1, 2 are completed (and I had already completed the optional step 3) you have to remove all movies from iTunes (see note, next sentence ) and drag/drop them all back from your drive to your iTunes Movies window. BEFORE REMOVING ALL MOVIES FROM iTUNES, make sure that the option (Preferences|Advanced|"Copy files to iTunes Media folder when adding to library") was uncheck. If it was checked, I'm pretty sure it will delete all your movies on disk, not only in iTunes!!! - you'll have to investigate this yourselves or make sure you have a good backup copy of your movies first.
Since I've done all this, my iPad's Videos app is taking about 10-20 sec to load my over than 600 movies library
Pfew!!
Have fun gang,
Jean

This worked for me... A little time consuming but once you get rolling it goes GREAT... Thanks....
I got my artwork and saved it to my Desktop
Opened up Microsoft Paint and clicked on "File" and "Open" and found it to get it on the screen to resize it
Clicked "resize" and a box for changing it opened up
Checked the box "Pixels" and "Unchecked maintain aspect ratio"
Set Horizontal for 640 and Vertical for 480
Clicked on "OK" and went back to "File" and did a "Save As" and chose JPEG Picture
It came up "File Already Existed" and clicked "OK" (really did not care about the original artwork I found because wrong size)
Went to iTunes and on the movie right clicked on "Get Info", clicked on "Details", then "Artwork"
Go to the little box on the top left that shows your old artwork and click on it to get the little blue border to appear around it and hit "Delete" to make it gone
Click on "Add Artwork" and find it where you put the one from above on your Desktop and hit "Open" and OK and your new artwork is now there and all good.
Sounds like a lot of steps to follow but after around 5 or so you will fly through it. This worked perfect on my iPhone 6 Plus and I have artwork on my Home Videos now.

HT3964 For the past several months my MacBook Pro has been shutting down. I get horrible video with marks and striations acress the laptop screen and an additional monitor and the weird video problems until the multilingual notice comes up saying to shut

I used two monitors, and several months ago the MacBook Pro started crashing frequently. It seems like it might be overheating. Sometimes the disks seems to race. I leave the computer on most of the time and it sleeps when I am away, but when I come back in the morning it will have colored striations across both screens, and soon the multilingual announcement comes up that I have to press and hold down the power key.
Also, when using a progam like Skype video, the video goes insane frequently, with Skype windows freezing, video freezing, Skype window cutting in half, and eventually the computer crashing.
It seems to be a video problem.
What do I do?

I would take some screen shots of the anomalies and take the MBP to an Apple store genius bar. I you cannot reproduce the display problems, the screen shots will at least give them a start point for an analysis.
Ciao.

Diagnosing video problem

Hi all,
I've got a PowerMac G5 2.0 GHz from May, 2004. It has the original ATI Radeon 9800 Pro graphics card. I recently had to replace the logic board (with a working used one). That worked fine for months, but now I'm getting video problems. I'll get flashing vertical stripes of short horizontal bars. Sometimes it seems that if I jiggle the display connector at the computer, the screen settles down for a while, but it is not completely certain that this is cause and effect. I hooked up a TV to the DVI port (using Apple's DVI-Video adaptor) and got the same issues, so it's not the display or the cable. I'm hoping that it's a graphics card problem, and not the "new" logic board. Is there a troubleshooting procedure, short of buying and trying a new graphics card, that would let me narrow down the problem?
Thanks for any help.
-Aron

What you describe sounds like a failing graphics card. My particular troubleshooting process is to swap in another one to see if it works. It's handy to have a few extra parts. Short of that, you might try downloading ATIccelerator and using it to downclock the card. Downclock both the GPU and memory by 5 to 10%. If it helps, that would give a more clear indication.
http://thomas.perrier.name/
Also, if downclocking helps, it might still be possible to salvage the card. As with virtually everything else, Japamac has a nice tutorial on the subject of card maintenance:
First read his overview:
http://www.jcsenterprises.com/Japamacs_Page/Blog/16196A0F-952B-47ED-A9F9-91F7B0E CA431.html
Then read the teardown instructions for your specific card:
http://www.jcsenterprises.com/Japamacs_Page/Blog/C874D84E-96DD-4DFF-9566-7C66BE0 65BB5.html
Applying fresh thermal compound is not an optional step. Maybe wait to see what others have to say about this suggestion before purchasing the compound. The fact that it isn't doing it all of the time leads me to believe that it might not be too late, but I don't know how common it is to bring them back once they start showing problems.
Before anything, I might try reseating the card and not just wiggling it from the outside. Take it out, blow out the dust with some compressed air, and verify that the fan moves freely. Clean the contacts on the card with a pencil eraser. Also verify that the fan is actually working when you put it back in.
There might be something else obvious to try that totally eludes me at the moment. Hopefully, you'll get some better feedback than this. Good luck.

Video cannot be played after exiting and reentering Apple's video app.

When I play a video in Apple's video app, leave the app and then reenter the app I cannot play the video anymore. The screen is just completely black, but the device is definitely active (e.g. the sign for assistive touch is still there). The controls that are normally shown after tapping the display cannot be coaxed to appear.
I used to have this problem under 4.3 already but then the video played if I used the controls in the taskbar (where the symbol for stopping screen rotation also is). But now these controls always start the Music app.
By the way, all videos were synced to the device after the upgrade.
Anyone else have this problem and have a solution? Any help would be appreciated.
I seriously wish I hadn't upgraded to iOS 5. No more MTG, no more chapters in audiobooks. It shouldn't be called an upgrade but a downgrade.

I'm having the same problem. I have been downloading and playing tikibar for over a year. Now, I can download it to itunes, but when I try to drag and drop it to my ipod, it says that it was not copied because it cannot be played on this ipod.
I recently had to import my music files after upgrading itunes, but I downloaded this episode after that. Audio podcasts work fine.
I tried right clicking and "converting" it to ipod. It did something, but I get the same message afterwards as well.

Apple tv3 airplay problem

I have an iphone 4, macbook air, time capsule 500gb apple tv 3. When I try to play a video airplay with iphone, video is loaded very slowly, and goes excerpts. When I try to play the video on Apple TV 3 with my homework COLLECTIONS which is located on MacBook AIR, the same situation as with the iPhone. From the Apple Store video is loaded fine. What's the problem?

I finally found the like-symptom causing the issue of missing airplay services on ATV box.
Well, I have one airport express installed in my study room, which connects to the same LAN as ATV3 in living room. Today, I reset airport express to factory setting and reconfigured everything on AirportExpress, including its SSiD, wifi network key and device password. All of a sudden, my iPad, iPhone, iMac lost their airplay connection to ATV3. Port scanning found no airplay services on ATV3 box. It needed box restart to bring up airplay as my earlier walk around solution. I still performed reset -> restore for a "permanent fix".
That said we might have airplay icon disappeared again if there were more than one airplay device on the same LAN that would interfere to each other. Working on one airplay device from ground start would cause airplay service of another box malfunction.
My experience showed this twice. The first was happened when I put an airport express on the same LAN and I posted a thread here for help. The second was in this morning when i reset airport express to factory setting

IMac Still Has Video Problems after Upgrade

I did the firmware and software upgrade to my iMac, which was supposed to fix the video problem, however the problem continues. I am using OS 10.4.11. My computer never "froze" however the screen went haywire. I would have to do a soft restart (if I could find the restart dropdown window) or I would have to do a hard restart. Now I can do a screen refresh to do a soft restart.
Is Apple aware the these Intel iMacs are a POS? I use it for 3D design and I can't work more than 10 minutes before my screen starts going wacko. I've used Macs since 1985 and this is the first POS Mac i've owned. I don't want to have to get another computer, I can't afford it.
Any others out there with the same problem? Any solutions?
Thanks

I like AppleCare, as you get three years of that unlimited phone support. I know many consider it just another extended warranty, but note it can be legitimately purchased at a discount.
Amazon, retail computer stores, also a number of sellers abound online and on eBay, and a price mentioned by someone else on here two years ago that hasn't changed since then - check out L. A. Computer Company, online - you might be surprised!
(I have no affiliation with them.)

Could Bad RAM Cause Video Problems in 1st Gen 24" iMac

I have been having video problems with my 1st Gen 24" iMac over the past 6 months, but recently the machine wouldn't turn on at all. I left it at my local Apple Store to be diagnosed and they said that it was just a bad stick of RAM (not a big deal, its cheap these days). But what I forgot to ask them was, could that bad RAM be causing the video problems I've been having or is it the video card also?
Thanks!

Are you still having video problems since the ram was replaced? If the problem went away then it was the cause, it not then something else is.

No sound in videos problem!

Ever since I updated my desktop Mac with Mavericks I have been having ongoing issues with movies I have on my Mac.
They were originally downloaded as (.avi) format however with the new Mavericks these videos go through a conversion process turning them
into (.mov) videos. My issue is that now these videos dont play sound!
Is there any way I can solve this problem?
Also, due to the update of Mavericks I have found Perian to be of no help either.
I am using Quicktime Player 10.3
Thanks!

Thanks for that it has helped having me to convert each and every video I decide to watch. However, some videos are still playing without sound... Is there any way to fix this?
I recently downloaded a TV series and it happens to be these videos (.avi) that dont play sound whereas actual movies (.avi) I have stored on my Mac do play with sound.
It depends on what you mean by "fix" and what kind of audio data is stored in the AVI container.
Normally, the easiest way to play AVI files is to use the free VLC player which contains its own support codecs. This approach will usually play the files correctly but means they remain incompatible with the Mavericks QT embedded structures. Another approach is to make the files compatible with the structure(s) which are embedded in the Mavericks OS—i.e., either convert the AVI files to MPEG-4 AVC or Apple ProRes video files with a supported audio compression format or add codec support so that the files can be played in the QT 7 player depending on how you wish to "fix" file compatibility with QT.
If the files can be played in VLC but you still choose to convert the files for QT X, QT 7, mobile device, TV, and/or QL compatibility under Mavericks, then the best approach would usually be to use the free HandBrake app which uses the same codec support plackage as the VLC player. While this approach can cause a degredation in video quality (depending on settings used), it does provide the widest range of QT compatibility for the resulting files using the widest potential range of user options.

Possible video problems in iTunes 8.1 [no grid or cover flow views]

I had posted this problem under iTunes, but mentors there suggested instead I connect it to a video problem
*"...my video drivers or other related problems I've had over the last two months with the iPhoto...*
*Ah, didn't know about that. Try re-posting it as a video problem in one of the other forums. It begins to look less like an iTunes problem."*
So, the problem is that I cannot get any other view in iTunes other than LIST. The grid view is completely non functional and is grayed out. The cover flow only shows as a black screen without any logo (such as the familiar music symbol). I never had this problem in iTunes until I upgraded to 8.1.
It is curious that when I select tunes from my **own playlists*, the grid view appears both in the "view choices" and its respective icon is NOT grayed out. That does not happen when I select genious playlist: then the icon is grayed out and there is a grayed out "View choice" in the pull down menu. The same problem exists in my own playlists whenever I select cover flow, however. It is always black without any images or logos displayed. It's an active choice in the pull down menu, and you can click on its icon...but nothing appears.
Message was edited by: Bronco 01
Message was edited by: Bronco 01

Carolyn Samit wrote:
HI Bronco,
Go here and make sure your Mac meets the minimum requirements for iTunes 8.1
http://www.apple.com/itunes/download/ <--- left side of the page</div>
*Macintosh Hardware*
*Mac computer with an Intel, PowerPC G5, G4, or G3 processor*
*Screen resolution of 1024x768 or greater*
*Playing videos purchased on the iTunes Store requires a Mac computer with an Intel, PowerPC G5 or _1.0GHz PowerPC G4 or faster processor_*
*Playing HD-quality videos purchased on the iTunes Store requires a 2.0GHz Intel Core 2 Duo or faster processor*
*512MB of RAM; 1GB is required to play HD-quality videos*
*Playing videos also requires at least 16MB of video RAM*
*A broadband Internet connection is required to use the iTunes Store*
*Macintosh Software*
*Mac OS X version 10.4.10 or later*
*QuickTime 7.5.5 or later*
*200MB of available disk space*
As best I can tell, my iMac meets all criteria. However, it is not clear to me that it meets the criteria for playing videos (processor speed). I can't tell what this processor speed is; where do I discover that? Under "About this Mac," it says I have *_512 MB SDRAM_*; is that the answer that denies this functionality?
*"The grid view is completely non functional and is grayed out. The cover flow only shows as a black screen without any logo (such as the familiar music symbol)."* Your video card may not support cover flow.
Carolyn
Perhaps, but this is not obvious to me. As I posted earlier, iTunes demonstrated cover flow capability in its prior version. Did it change once 8.1 and now 8.1.1 came out?
Message was edited by: Bronco 01

Apple tv video problem

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