Apple tv was working fine until power outage. Now stuck on Computers and Settings Icons. Cannot get back to normal function.
Apple TV was installed and functional until power outage. Now I am stuck on Computers and Settings Icons and cannot get back to normal operation. Can get to settings which I have tried many times. Any thoughts?
Happened once to me also following a nasty storm
One of the 2 things worked for me (can't recall which):
1. Power down everything. UNPLUG your apple TV and whatever it's connected to, including the power cord and the HDMI cable (disconnect at both ends) Wait a minute or two.
Reconnect everything: Restart.
2. Totally Reset the Apple TV (this is more work since you'll need to add all your settings)
Whatever worked: My Apple TV resurrected itself (unfortunately can't say the same for my DVD player).
3. Lastly, the timing of the storm could be a cooincidence - this happened to someone else here (no storm invoived) and it turned out to be a temporary outage at Apple. see this: https://discussions.apple.com/message/18027331#18027331
For the future, if you've grown paranoid...
I always unplug my computer for heavy storms (on the advice of a techie at power protection company), But These days, if a storm is really severe (or very extended) I also unplug my AV equipment. the The ATV is chump change compared to the cost of my other components - but I've grown really dependant on it.
Remember: Surge suppressors will take the first hit, but often that's it, their circuitry can then get blown. Also if you do unplug power, Unplug power for everything (very easy by connecting everything to a Surge suppressor) just don't forget RF Cables or ethernet cables (If you leave your router connected).
Personally, I leave my router on, and am willing to rebuy if neccessary, in order to at least access my laptops, and iPad. BUT this means I have to unplug the ethernet cables.
Good luck, doubt your ATV is toasted if anything comes up.
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