Apple TV Wi-fi problems
I have Apple TV 3. The first month I had it, I had no problems. But some time around update 6.1 I started getting "An error occurred loading this content" message during videos. Sometimes it says my Apple TV is not connected to network. And sometimes it just goes back to home without any errors.
When I use ethernet connection no errors occur. But it can't be a permanent option for me. So I have to figure out the wi-fi problems.
Today I tried connecting both my Macbook and Apple TV to Personal Hotspot connection on my iPhone. I had no issues then either. So it shows that I have a problem with the wireless connection on my router.
But I'm not sure what has changed since the first month that I had no problems. Tried changing channels but it didn't help. Router place hasn't changed. Tried power cycles, reboot, restart, restore (also restore on iTunes), going back to factory settings on router. None of them helped. Both devices have latest firmwares.
Not sure what to do next. Any ideas?
I have an Apple TV Gen 3 (Rev 2) that I bought 8/2013, that had just stopped connecting to the wifi network yesterday. I followed the instructions laid out for troubleshooting in the Apple TV Support website (reset, restart, upgrade the software, and got new router) and none of them worked. Then, I found out that Apple offered some king of a "Replacement Program" on some of the Apple TV Gen 3 models last year. Unfortunately, the model I have (look at the bottom of the unit - warning, you likely will need a magnifying glass to see it) was not listed in the models specified (see this thread Apple TV (3rd generation): Replacement program).
The Replacement Program was initiated on April 2013. The model I had was a later model (8/2013.) I would think that they would have fixed this problem by then! Of course the wifi broke right after the warranty had expired - like always! Brought it to Apple Store/Service center today, to the "Genius Bar" people or whatever they want to call themselves (barely true), made me wait for over 2 hours and said the same thing that I already know. They didn't make any considerations about the fact that my model was a later model although not in the list made last April 2013. Then, they want me to pay $59 to get it replaced. Apple wants my money again and will not get a cent from me on this one.
Thanks Apple - hope you are happy.
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http://9to5mac.com/2014/02/28/os-x-10-9-2-breaks-airplay-mirroring-and-desktop-e xtensions-to-external-monitors-for-some-users/
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When playing movies from my computer to Television via apple tv they play for 2-4 minutes the disappear leaving me to have to switch itunes off then back on again but after another 2-4 minutes the same thing happens. Any Ideas?? I've rebooted, reloaded and followed all the Apple stores suggestions but nothings working.Welcome to the Apple Community.
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