Apple TV will not accept Apple ID and password

I use Windows 7 and just installled Apple TV on my TV and have connected it to my Wireless network. HOWEVER when I try to access Netflix as a new user my Apple ID and Password does not connect me to Netflix. how can I fix this?

I finally went to General/Reset/Reset All Settings    Before I could get it to work. *****. I blame the latest update, but that's just because I have no other significant event on which to place the blame.
Use case when mine got hosed; in case Apple is reading:  was watching a rented movie.  Paused it for an extended period of time (helping wife with groceries). While I was away it went to screensaver and eventually went to sleep. Upon return, I hit menu to bring it back to life and was greeted with the authentication error.   Bah!

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