Apple TV will not let me log into iTunes Store

Hi, Any help appreciated! I have just purchased an Apple TV and it will not connect to my iTunes Store, it gives me the message "User Name or Password Incorrect" but they are NOT, I can log into the store through the Macbook without any problems, I have tried friends accounts and get the same message, Been on the phone to support for 2 hours NO HELP!

Add me to the list. I just bought mine & can't log onto the Apple Store to rent/purchase. I can on my MBP.
I've had the same thing happen when I tried to enter my YouTube username & password. It wouldn't accept it. I thought it was a fluke w/YouTube. Apparently not so.
So, I can't buy or rent movies/TV shows. Exactly why do I want this gadget?
How about an update on the Apple site that just recognizes these problems & promise a fix?
Message was edited by: Randy Green

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