Apple TV Will Not Play Some Movies

I have a digital copy (Diary of a Wimpy Kid) that came with a Blu Ray for iTunes. Have it loaded on my iPhone 4 running 4.2. I get an error when I try to play it via AirPlay on Apple TV.
To be clear, I have done the update on the ATV and other movies, music video and photos work perfectly - why an issue with a licensed digital copy?
Thanks, I'll take my answer off the air
GJM

I've had this happen again, this time with a ripped version of the 40 yr old virgin....
GJM

Similar Messages

  • TS3623 Apple TV will not play rented movies. Says it is being played on another device, which it is not. Downloaded movie via iTunes on my iMac.

    Apple TV will not play rented movies. Says it is being played on another device, which it is not. Downloaded movie via iTunes on my iMac.
    I've tried restoring the TV, updating my iTunes - nothing is working. It is definitely not playing on my computer.

    Sign in to your iTunes account settings on the computer (click on the AppleID top right if you're actually signed in).
    In your purchase list find the purchase and use the 'Report a problem' link to tell the store.
    Assume you've not moved the rental to another device where it resides but is not being played.

  • Apple Tv will not sync some movies from Itunes.

    Hello,
    I have had some issues with syncing my apple tv with itunes. I have overcome the initial issue of incomplete syncs etc. I now have an issue where only some of my movies in itunes are syncing. All movies to date have been ripped from DVDs using the Handbrake application. I have always set it to Apple TV which default to MP4. Has anyone had any experience with this. Is there a setting I am missing, or a better way to rip movies than Handbrake.
    I am using an Imac running Leopard and all software is up to date.
    Cheers
    Sid

    discussing ripping copyrighted DVDs is a forbidden topic in these forums.
    you will need to seek assistance elsewhere on this topic.

  • Quicktime X will not play some Apple Mpeg 4 Movie Files

    Hi,
    Having a strange issue.  Quicktime X will not play some of my Apple Mpeg 4 Movie files anymore.
    The files open fine in Quicktime 7, but not Quicktime X. 
    I receive the error message "The document could not be opened. A required Codec is not available"
    I have installed other codecs (Flip4Mac as well as Perian), but no luck.  Have re-installed Quicktime X (10.1) and software is all up to date (running Lion 10.7.2).  The movie file works fine if I import it to iTunes as well.
    Called AppleCare Support and they could not come up with an solution.  Does anyone here have any ideas?
    Thanks!

    (BTW, I just realized this was an MPEG-4 topic - my issue wasn't necessairly centered around that architecture)
    Yes, I naturally assumed that you were having problems at some point with MPEG-4 Part 2 or Part 10 content.
    Since I mentioned "from," I should have mentioned what the codec/wrapper was (it was captured into a .mov file using DV/NTSC via "Capture Now" in Final Cut Pro studio V7, via an analog-to-digital converter).  What makes this confusing is that files captured with the same settings sometimes open right into QuickTime X with their audio/video intact, and at other times, only the audio shows up (where upon opening that same file in QT 7, we can see both audio and video). Interestingly, the problem files icon shows up on the desktop as the generic movie icon, whereas the "normal" files' icon is the first frame of the video.
    May we assume at this point that the source video data is DV-25 with 16-bit Interger (Linear PCM) audio sampled at 48.0 KHz and it is the scratch MOV file that may or may not open/play correctly in QT X but always opens correctly in QT 7?
    Ultimately, though, this is an unimportant point in solving my issue. Why? Well, if I can successfully open the problem files in Compressor (e.g., see/hear the video/audio), then I can theoretically re-compress (or "re-wrap?") them to whatever codec I want - ideally one 100% compatible with QuickTime X.
    I took a test file, placed it into Compressor, and applied the DV/NTSC setting to it (yes, I know, the same setting the file already had). After re-encoding (which took very little time), the file was perfectly executable in QuickTime X - both Audio and video showing as to be expected, and no real difference in quality (not that VHS source is quality to begin with).
    This sounds as if the "problem" file's container may be the source of the problem. As I don't know if your Compressor test is passing the data through to a new faile container, I would make an additional test here. If your version of QT 7 is keyed for pro use, I would simply use the "Save As..." File menu option to to create a new file container. In fact, I would probably just create a "reference" file rather than another "standalone" file here—a very, very fast operation—and then open the secondary file in the QT 7 "Properties" window to ensure all of the data tracks (1 video, 2 audio, and 1 timing) are present. If all looks good, I would then try opening the reference file in QT X to see it it now plays. (I.e., whether you use a reference file here or a standalone file, the object is to see if the QT X player will now recognize all contained data tracks whether resourced by reference or physically contained in/via the new wrapper.)
    Could this have been answered without knowing the complete "from" specs? Probably… which is why I posted to the help forum in the first place - the goal being some other reader may have had the same issue, and had a handy solution or suggestion, saving me the time of experimentation (what forums are great for).
    I don't know about you, but I would still be looking at profile/level combination settings to see if an an assumed MPEG-4/AVC video and/or AAC audio settings had been properly encoded for QT playback.
    I have no doubt that there's a technical difference between the files that created this issue in the first place. But, the solution of re-compressing with an identical codec did the trick, which for this project is good enough for me.
    Recompressing data is slower than rewrapping data which is slower than rereferencing the data pointers. But, if your solution works, then that is all that matters.

  • HT204291 All of sudden apple tv will not play my tv shows/movies on itunes.  It says "The connected display is not authorized to play protected movies."...

    All of sudden apple tv will not play my tv shows/movies on itunes.  It says "The connected display is not authorized to play protected movies.
    Can anyone help  I have just bought alot of movies and tv shows and want to watch them with my family not just on my ipad!!!
    Not sure why this has just started happening.  have been using apple tv with my ipad for months and now it comes up with this error... 
    THanks

    Firstly restart the AppleTV, secondly check the HDMI lead and if possible swap for another or another HDMI input - sounds as though AppleTV thinks the TV is not HDCP capable.
    AC

  • HT2731 My Apple TV will not upload a movie

    My Apple TV will not upload a movie   What is wrong

    1st of all ripping DVDs is illegal in the US (where this forum is hosted) so i would suggest you not talk directly about ripping DVDs and speak in just general terms of you files if you don't want to get your post deleted..
    there might be few reasons why you get that message
    1) there is more to the file than just it's format.. it must also be within certain parameters to be played on appleTV... to facilitate streaming appleTV limits the size of the file and it data rate, frame rate, resolution, codec, codec profiles etc(see below). software usually have an appleTV setting.. it is usually best just to use that setting and not futz around with your own custom settings unless you know what you're doing
    *Video formats supported*
    *H.264 and protected H.264 (from iTunes Store):* Up to 5 Mbps, Progressive Main Profile (CAVLC) with AAC-LC audio up to 160 Kbps (maximum resolution: 1280 by 720 pixels at 24 fps, 960 by 540 pixels at 30 fps) in .m4v, .mp4, and .mov file formats
    *iTunes Store purchased video:* 320 by 240 pixels, 640 by 480 pixels, 720 by 480 pixels (anamorphic), or high-definition 720p
    MPEG-4: Up to 3 Mbps, Simple Profile with AAC-LC audio up to 160 Kbps (maximum resolution: 720 by 432 pixels at 30 fps) in .m4v, .mp4, and .mov file formats
    2) that message also appears if you are streaming for some reason you have lost connectivity to your computer.. network interference, computer goes to sleep or turned off, iTunes is closed etc.
    3) could be caused by the file becoming corrupted, HDD corruption etc..

  • Unableto watch a movie. Authorization of the pc is successful but it will not play the movie. Help ???

    Purchased and downloaded a movie. To watch the movie you must "authorize" the pc. I enter apple id /passwd. I receive a message stating "this pc is alreay authorized", but it will not play the movie. black screen. I hit play nothing happens. Help ?

    I'm having the same stupid problem!

  • ATV will play movie extras and all other content. Put will not play the movie it self! iTunes is currently unavailable. Try again later. Shows up every time!

    ATV will play movie extras and all other content. Put will not play the movie it self! iTunes is currently unavailable. Try again later. Shows up every time!

    Did you activate home sharing in both your iTunes and ATV?
    Also try signing out of the ATV (Apple ID) and signing back in again.

  • Apple TV will not play the entire song

    I use Apple TV to play music because of the sound system hooked to my HD television. However, I have discovered that Apple TV will not play the entire song if it is long. For example, "Tales From Topographic Oceans" by Yes is one album of six 20+-minute songs. When each track gets about half way through, the system switches to the next track. I cannot find anything in Settings to fix this, either in iTunes on Apple TV. Help?

    the newer appletv dont have their own strorage
    so they can only access the shared lib of the computer
    some computers are set to power saving levels where they will turn off if not used by a real user for X mins
    if that happens the shared lib will no longer be avaible to the atv in which case it will not be able to keep playing

  • DVD Drive will not play ANY movies

    I seem to have the standard drive for the 15 inch MacBook Pro (bought less than one year ago), but it simply will not play ANY movie DVD I've tried. It whirrs and whirrs but nothing happens. I've tried multiple movies and none have worked. Yet it works fine with software cd's and loading on of new programs, and burned CDs with pictures display just fine. I checked the System info on the drive and notice that the last line - which is media - had a 'no' next to it. Is it not turned on or programmed to play movies??? If so, how do I activate it? Thanks for any help.

    My MBP plays DVD and says no also, so that is not it. Sounds broken to me. Call Applecare and I do hope you paid for the 3 year Applecare. Did it EVER play DVDs?

  • HT204382 My Mac will not open some movies

    My Mac will not open some movies from my emails.

    http://perian.org (adds support for older codecs).
    http://www.telestream.net/flip4mac/overview.htm (adds support for Windows Media Player formats).
    Both are free.

  • I just bought a few songs the other day and my i pod will not play some of them. what do i do about this?

    i just bought a few songs the other day and my ipod will not play some of them, they are there, but the name of the song isn't written in black. the name of the song is written in gray. plus i tried to figure out the problem and i plugged my i pod into my computer and it started downloading my pictures on my computer onto my i pod.what should I do???

    Delete them and redownload them by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Apple TV3 will not load a movie I have rented. When I go to Settings/iTunes store/rented movies it still will not load.

    Apple TV3 will not load a movie I have rented. When I go to Settings/iTunes store/rented movies it still will not load.

    Thanks, that worked. Much appreciated.
    john Galizia

  • Since yesterday my Apple TV will not load the movies or tv at all. I select it from the home screen, it goes black, tries to load then goes back to the home screen. YouTube and Netflix works though.  I've reset the Apple TV and the modem. No change. help?

    Since yesterday my Apple TV will not load the movies or tv at all. I select it from the home screen, it goes black, tries to load then goes back to the home screen. YouTube and Netflix works though.  I've reset the Apple TV and the modem. No change. Any ideas what the problem is?

    Apple TV: Unable to access Movies, TV Shows, or other iTunes features after updating
              http://support.apple.com/kb/TS4526

  • Apple TV will not play from mobile me gallery

    I have some videos in my mobileme gallery which have been there some time.  I have a new 2nd gen. Apple TV and so does my sister.  Both Apple TVs can't play the movies that I have in my mobileme gallery.  The Apple TV can see the movies as a selection, but when a file is chosen to play, I get a message saying there is a problem and try again later.  I've tried again many times later ... in fact months later ... and the problem still exists.  Where does the problem stem, and how do I fix it?  Oh, and P.S. - the movies run fine on my computer and iPhone.

    It was uploaded awhile ago into "Movies" section using iMovie.  Someone suggested signing on in Apple TV without the ".me" to be able to play the videos (why that would work escapes me).  I am not at home to try that yet, but will give it a shot.
    Correct Answer by McMarcMac  on Jun 4, 2011 12:17 PM
    I did more research and found that after the 4.2.2 update if you leave the @me.com or @mac.com OFF of your "add mobileme account when logging onto ATV that the error message: cannot load content, try again later goes away and allows your Gallery movies to play.  Hope this helps.

Maybe you are looking for