Apple Tv -- Winston

Sorry for the confusion....now it says    format not supported........  when this all started a week or two ago it said not authorized when I tried to play it from the Apple TV, but at least it was on the apple tv........since i reset the apple tv....it wont even sync over, and says format not supported....

What did you do to reset the Apple TV
Have you tried dis/re connecting your library
The authorisation problem seems to have started around October 28, it appears to affect content purchased only on other devices but played on the Apple TV 1.
There have been other workarounds suggested from time to time, but I have found the simplest solution is to purchase something on the Apple TV 1 directly (There may be free content in some locations and this appears to work just as well).
Once the content has been purchased, it will not only play as normal, but will also allow all other content purchased on other devices after October 28 to play as well.
Some have reported that it's necessary to restart the Apple TV before and/or after purchase, but I found it worked without.
The authorisation problem may or may not be associated with your problem I wouldn't like to guess one way or another at the moment, but it might be worth trying to purchase a free tv show or movie from the Apple TV to see if it helps.

Similar Messages

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    regards

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    Winston Churchhill@
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    Message was edited by: Winston Churchill

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    Restarting iTunes resolves the issue in the majority of cases, if it doesn't my second guess would be your security software.
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    Message was edited by: Winston Churchill

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    Winston Churchill wrote:
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    OK, so I realised I was still within my 90days of being able to get support from Apple due to recent iPad3 purchase.
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    Enjoy.

  • Will Apple TV make my wife forgive me...

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    Mike Nielsen

    It'd also be worth considering what sort of numbers of photos you're talking about here, and are they JPGs, RAWs, fairly small size, huge, from point and shoot or DSLR.
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    Message was edited by: Alley_Cat

  • Apple TV + HDTV Problem

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    Thanks everyone for your responses.... in an effort to reply to all of you at once, here goes...
    Winston Churchill wrote:
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    Stork wrote:
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    capaho wrote:
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    Definitely, it has happened on both TV sets yet seems more prevalent on the newer JVC vs. the older Samsung (which we no longer have)
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    You wouldn't believe how much angst I've gone through w/ "Apple care" over this. The product specialist I spoke to first said it had to be the TV set (even after I explained it happened on both TVs). When I took it to the store (2nd time) and they replicated it, he finally capitulated that there is definitely a problem w/ the unit.
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    Ya no doubt, she's not exactly happy about it not working, and we have a dozen or so iTunes movies we cannot watch on our TV set. I can hook it up via component but it's not what it was billed as (1080p w/ digital HDMI signal). Plus, I have a PS3 which has not had one single problem w/ either TV set (Samsung or JVC)--the 360 hasn't had any issues, nor has our Cable TV DVR box.

  • Family Sharing on the Apple TV 3

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