Apple tv won't display video when I try to use airplay to display amazon videos, only audio.
It will display an icon showing now playing, but only as an audio. I can listen to The Magnificent Seven but not watch it. I have tried to use airplay on my iphone, ipad and fire tablet all with the same results. The only change in the system is a new router. It is a netgear router and the apple tv is plugged dirrectly into it. I think that is my problem but am unsure why I see an icon, hear audio, but get not video. I've checked the settings on the apple tv and it is updated. Is it the settings on my router that's causing the problem?
Hello! I don't have personal experience with Amazon videos, but I do know that a lot of content has DRM embedded in it that prevents streaming like this from working. Often you'll see checkerboard.
Similar Messages
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When I try to use airplay from my iPad4 I get sound but no picture. What can I do?
When I try to use airplay on my iPad 4 I get audio but no video. What can I do?
Are you using an Apple TV?
http://support.apple.com/kb/ht5209
http://support.apple.com/kb/ht4437
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Cheers, Tom -
I have one computer and one iTunes library and two devices hooked up to it. But I have to apple IDs a different one for each of the two devices. When I try to buy or update something using my account and password it asks for the other account password so I can buy or update anything. I can log into this website using my accountant it recagnizes me but i still can't get it to work on the App Store . I don't know I'f this matters but I just updated to iOS 6 and then tried it and it wouldn't work. Before I updated it , when I would try to get an app or something it would still ask me for the other password , but if I pushed cancel then it would ask me do mine and then it would work , but it doesn't do that anymore. If I push cancel it just cancels and does nothing. I hope you can give me some suggestions, I really need your help:)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
I upgraded and now when I launch itunes the monitor goes dark and then inverts the images.
HOW ANNOYING!
Do I have to wipe and reinstall or is there a fix for this?
If I have to reinstall, is there a way to save my playlists?
HP Media Center PC m1160n Windows XPokay, now we start looking for any conflicts with other items.
try a selective startup using MSCONFIG:
Using MSCONFIG to troubleshoot conflicts in Windows
does the monitor effect happen if you launch itunes after a selective startup with just the itunes background processes enabled?
Background processes installed with iTunes 6 for Windows
love, b -
Just rented a movie from the iTunes store, which I have never had a problem with prior to this, and played it but the screen was black. Audio was coming through the whole time. I tried skipping around to see if maybe some parts of the movie didn't get downloaded correctly but that wasn't case. I tried playing other tv shows I have on my computer that I bought from iTunes and those won't play correctly either. I can only assume it was something involving this previous update. Any guidance on the matter would be appreciated.
Hi there louie3434,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
-Griff W. -
Seems to work very sporadically on airplay but no problem on Remove app.
Hi Bob,
When I went to see what version of the TDM Excel Add-in I had installed, I discovered that my previously working TDM Excel Add-in was suddenly exactly reproducing your symptoms (totally unresponsive) -- I too have Win XP SP2 and Excel 2003. I then followed the steps from the web site that Julia posted above:
1) Manually deleted the TDM Excel Add-in from the Excel toolbar
2) Manually uninstalled the "Excel TDM Add-in" from "Add and Remove Programs"
3) Manually installed the "Excel TDM Add-in" from this web page:
http://zone.ni.com/devzone/cda/epd/p/id/2944
Now when I restart Excel, I get the floating TDM Excel Add-in icons, and they work perfectly. I was able to verify that the version that works on my computer is indeed 2.0.1.4. By the way, how do you know what version you're using, if the "About" icon is unresponsive?
Brad Turpin
DIAdem Product Support Engineer
National Instruments -
When I try to use Airplay between my Apple TV and my I-Pad 2 all I get is sound and no picture.
What app?
-
I have an Apple TV . My husband has an I-pad 2 and I Have an I-Pad 3. When my I-Pad 3 is used we have no problems. However when we try to use my husbands I-Pad 2 video mirrioing lags behind for minutes. We checked settings and both I-pads are the same. What can one do to use the I-Pad 2 without any mirroring lag. Thank you All in advance.
try restarting
both ipad http://support.apple.com/kb/ht1430
and atv
restarting ios devices cure 80% of all troubles users have -
my macair won't turn on. when I try to turn it on, the white screen appears. But instead of the apple logo, there is a flashing folder that has a question mark on it. how do i fix this?
Try this.
Erase and Reinstall OS X
Note: This will delete all data on the disk. Back up important files before continuing.
Erasing and then reinstalling OS X can give you a fresh start, making your computer exactly as it was whenever you received it from Apple. This can solve various problems such as corrupt system files.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Plug in the MagSafe power adapter into a power source and then connect it to your Mac if you have not already done so.
Press the Power Button to turn on the computer.
Press and hold both the R and Command (⌘) keys on the keyboard until the Recovery partition loads.
Select Disk Utility and then choose Continue.
Select your startup disk (Macintosh HD by default) from the left.
Select the Erase tab.
Choose the Format pop-up menu and choose Mac OS Extended (Journaled), enter a name for your disk, and then click Erase.
After the disk is erased, choose Disk Utility > Quit Disk Utility.
Select Reinstall OS X and then choose Continue.
Follow the instructions.
I hope I solved your question.
Austin -
When i try to use my apple acocunt for the first time i get a prompt to put in my CC info but after i agree to the TOS the ipad only displays a black box no text, ive erased the ipad and still the same thing
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings -
MMy Apple TV won't start. When turned on it shows an apple TV box with a cord leading to an iTunes icon. I have tried unplugging still get the same message. Our electricity was off a few days ago. Could the HDMI cord be bad?
It's not the HDMI cable.
If you had a power surge, your Apple TV probably just needs to be restored. That logo means you need to plug it into a computer with iTunes installed to restore the device to factory settings. You'll need a micro-USB cable to do so. Plug the usb into the apple tv in the micro-USB slot, then into the computer with iTunes already opened. A screen will appear in iTunes with a button to restore the device.
If you don't have the appropriate cable on hand you can make an appointment at an Apple Store and they'll restore it for you. Just go to locate.apple.com to find the closest location and make an appointment. Keep in mind if you can't or don't go to an Apple Store a private repair place may charge for this service. -
help ,me
Did you try anything suggested in the last thread you posted?
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I uninstalled itunes for windows 7 and tried to install itunes 10.5 and it won't work. I deleted all existing apple programs from my computer but when I try to install again it says so long error involved with microsoft?I uninstalled itunes for windows 7 -
I bought movie on iTunes and when I try watch on AppleTV it displays "Your Apple TV is not authorized to play this content" What gives?
Welcome to the Apple Community.
Have you tried de/re-authorising your Computer. -
When I try to download a song or a video on my ipad it starts to download and then before it finishes it stops and says download error. Tap to retry. Any suggestions on how to fix this error and get my items that I purchased to download?
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iTunes errors may best be isolated by one of the iTunes forums below:
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My iTunes card won't redeem and when I try to it comes up with this "The gift certificate or prepaid card code you entered has not been properly activated. Please contact iTunes Store costumer support for assistance" can anyone help me?
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