Apple TV won't load up. the light flashes and the logo appears on the TV then it just goes off and starts again. I've tried restoring via USB on 5 different computers and I keep getting error message 9? Can anyone please help?

I have a black Apple TV that has recently stopped working. It loads the Apple Logo on screen then goes off and starts again. It's as if it is stuck in a loop. I've tried a re-boot and this has failed. I have tried a restore using a USB cable on 5 different computers, including a Mac Book Pro and it downloads the update file but when it tries to restore I get the error code 9 showing on screen. I just can't get it to do anything.
Can anyone please help?

Thanks for that information!
I'm sure I will be calling AppleCare, but the problem is, they charge for the phone calls don't they? Because I don't have money to be spending to be on the phone with a support service.
In other things, it seemed like the only time my MacBook was working was when I had Snow Leopard without the 10.6.8 update download that was supposed to be done to prepare for OS X Lion.
When I look at the information of my HD it says that I have 10.6.8 but that was the install that it claimed to have failed and caused me to restart resulting in all of the repeated problems.
Also, because my computer is currently down, and I've lost all files how would that effect the use of my iPhone? Because if it doesn't get fixed by the time OS 5 is released, how would I be able to upgrade?!

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    Path:            /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
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    Version:         256 (17.0.0)
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    0   libsystem_kernel.dylib                  0x00007fff8cd42662 kevent64 + 10
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    2   libdispatch.dylib                       0x00007fff8beb6152 _dispatch_mgr_thread + 52
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    0   libsystem_kernel.dylib                  0x00007fff8cd41e6a __workq_kernreturn + 10
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    0   libsystem_kernel.dylib                  0x00007fff8cd41e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff95e04f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff95e07fb9 start_wqthread + 13
    Thread 4:
    0   libsystem_kernel.dylib                  0x00007fff8cd41e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff95e04f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff95e07fb9 start_wqthread + 13
    Thread 5:
    0   libsystem_kernel.dylib                  0x00007fff8cd41716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff95e05c3b _pthread_cond_wait + 727
    2   com.adobe.AGM                           0x0000000103894dcb 0x103552000 + 3419595
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    4   com.adobe.AGM                           0x00000001038ab8a8 0x103552000 + 3512488
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       r8: 0x00007fff69ab6b4c   r9: 0x0000000000000000  r10: 0x00007fff69ab9ce6  r11: 0x00007fff69acbf20
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    Error Code:      0x00000000
    Trap Number:     3
    Binary Images:
           0x100000000 -        0x101430fff +com.adobe.illustrator (256 - 17.0.0) <E34E6120-14D0-3467-A23C-C55B5B80B913> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
           0x102520000 -        0x103265ff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
           0x103279000 -        0x1032c8fff +com.adobe.headlights.LogSessionFramework (2.1.2.1756) <BD518257-970F-344A-92B8-B8BE1A8EB4D8> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
           0x1032fe000 -        0x103300fff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
           0x103306000 -        0x103356fff +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.256) <CDE1A155-45AC-30BB-8347-943980377322> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/aiport
           0x103379000 -        0x1033cdfff +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.256) <A7D0F187-0123-340C-B456-919DB5F661E7> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/FilterPort.framework/Versions/A/filterport
           0x1033f6000 -        0x1033f6ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.256) <DBFFDCE5-C8A5-3C83-91A7-75E40BFF917D> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
           0x1033fb000 -        0x10353ffff +com.adobe.ACE (AdobeACE 2.20.02.30929 - 2.20.02.30929) <73C9699B-5EDC-3FDC-82FF-738C99AA840F> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
           0x103552000 -        0x103b23fff +com.adobe.AGM (AdobeAGM 4.30.20.30929 - 4.30.20.30929) <7D9DF39D-A7FA-3284-84B2-5BA83794981A> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
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           0x103c05000 -        0x103d03ff7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.8.0.30807 - 3.8.0.30807) <DF0EC9F6-D499-39B8-B2F4-CAF4F742D702> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
           0x103daf000 -        0x103dccfff +com.adobe.BIB (AdobeBIB 1.2.03.30929 - 1.2.03.30929) <A69D3AA0-9248-3B77-991B-89B2B7FE46BB> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
           0x103dd4000 -        0x103dfafff +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <FA20BCA0-05BF-35ED-95B7-5775B8310D12> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeBibUtils.framework/Versions/A/AdobeBIBUtils
           0x103e02000 -        0x104112ff7 +com.adobe.CoolType (AdobeCoolType 5.13.00.30929 - 5.13.00.30929) <BBF1FCF6-523A-3E24-967A-10EA909DF89B> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
           0x10415a000 -        0x1046f3fff +com.adobe.MPS (AdobeMPS 5.8.1.30604 - 5.8.1.30604) <70CBC6A8-2740-37AB-964E-484096A1BF8A> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
           0x104770000 -        0x1056f3fef +com.adobe.psl (AdobePSL 14.0.0.30830 - 14.0.0.30830) <7BDC4AF7-B14F-3DE0-B47A-E69B37529A6B> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
           0x1058b4000 -        0x105921fff +com.adobe.AdobeXMPCore (Adobe XMP Core 5.5 -c 14 - 79.151739) <95D40B8F-C287-3F7B-945C-CEEE0D5399A2> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
           0x105954000 -        0x105a60fff +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.6 -f 50 - 79.151739) <6C763585-FC85-3A15-B089-7D43EF73F6A8> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
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           0x105be0000 -        0x105d20fe7 +libicui18n.40.0.dylib (40) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
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           0x105eeb000 -        0x106019fff +com.winsoft.wrservices (WRServices 7.0.0 - 7.0.0) <0853A41B-A14A-37B7-B27F-457F87865EAD> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
           0x106077000 -        0x1061d0ff7 +com.adobe.linguistic.LinguisticManager (7.0.0 - 19061) <F6095811-7D5F-3E06-A664-1EB9FBF8C761> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
           0x10621e000 -        0x106226fff +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <657ED4E5-4FC2-3012-B36F-B60896021CB2> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
           0x106230000 -        0x106254fff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.8.0.30807 - 3.8.0.30807) <16FF5E16-19E0-3CE1-A68E-27567234429F> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
           0x106278000 -        0x106336ff7 +com.adobe.AdobeExtendScript (ExtendScript 4.5.5 - 4.5.5.30772) <4FC0039A-A770-3A51-9D7A-D24167344540> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
           0x106386000 -        0x10643fff7 +com.adobe.JP2K (1.2.2 - 1.2.2.29712) <869F46FB-FF39-39CA-B1E3-A13035A48B49> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
           0x106489000 -        0x106652ff7 +com.adobe.owl (AdobeOwl version 5.0.13 - 5.0.13) <E9BEFE93-8AB5-3EF9-B59E-69208015C7FA> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
           0x106695000 -        0x106e00fff +com.adobe.PDFL (PROD_MAJOR.PROD_MINOR.PROD_STEP - 10.0.1.30505) <38762F4D-B5C5-3FD4-AFFE-5D1195FB76FC> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
           0x106eb8000 -        0x106fbcfff +com.adobe.PDFPort (AdobePDFPort 2.1.0.30929 - 2.1.0.30929) <46896FB3-8FDB-3554-B4F6-013BB944D5EB> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
           0x106fcf000 -        0x106ff4ffe +AdobePDFSettings (1) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s
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        0x7fff9501a000 -     0x7fff9507efff  com.apple.datadetectorscore (5.0 - 354.3) <B92E87D1-2045-3AB2-AE3F-8F948B30518A> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor e
        0x7fff9507f000 -     0x7fff95091fff  com.apple.ImageCapture (9.0 - 9.0) <BE0B65DA-3031-359B-8BBA-B9803D4ADBF4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
        0x7fff95092000 -     0x7fff950b6ff7  libJPEG.dylib (1042) <33648F26-A1DA-3C30-B15B-E9FFD41DB25C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
        0x7fff950b8000 -     0x7fff950d0ff7  com.apple.GenerationalStorage (2.0 - 160.2) <79629AC7-896F-3302-8AC1-4939020F08C3> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
        0x7fff950d1000 -     0x7fff950dcfff  libkxld.dylib (2422.90.20) <EF476345-7A69-3AC0-95ED-0196FB8910CB> /usr/lib/system/libkxld.dylib
        0x7fff9511c000 -     0x7fff9519cfff  com.apple.CoreSymbolication (3.0 - 141) <B018335C-698B-3F87-AF1C-6115C4FA8954> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
        0x7fff95529000 -     0x7fff95568fff  libGLU.dylib (9.6) <EE4907CA-219C-34BD-A84E-B85695F64C05> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
        0x7fff95583000 -     0x7fff95857fc7  com.apple.vImage (7.0 - 7.0) <D241DBFA-AC49-31E2-893D-EAAC31890C90> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
        0x7fff95cce000 -     0x7fff95cceffd  com.apple.audio.units.AudioUnit (1.10 - 1.10) <486A97CD-C1F7-324D-87BC-B07F7A415B68> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
        0x7fff95d1e000 -     0x7fff95d2fff7  libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
        0x7fff95e02000 -     0x7fff95e09ff7  libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
        0x7fff95e0a000 -     0x7fff9609bfff  com.apple.RawCamera.bundle (5.04 - 736) <0C8A3629-BEAC-34A7-A3A3-B9AF4B3AB4B4> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
        0x7fff9609c000 -     0x7fff960a3ff8  liblaunch.dylib (842.90.1) <38D1AB2C-A476-385F-8EA8-7AB604CA1F89> /usr/lib/system/liblaunch.dylib
        0x7fff963ba000 -     0x7fff963bdfff  libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
        0x7fff963be000 -     0x7fff963beff7  libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
        0x7fff9643e000 -     0x7fff9681fffe  libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
        0x7fff96875000 -     0x7fff97194af3  com.apple.CoreGraphics (1.600.0 - 599.20.11) <06212100-8069-31A1-9C44-F6C4B1695230> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
        0x7fff97195000 -     0x7fff97197ff3  libsystem_configuration.dylib (596.13) <B51C8C22-C455-36AC-952D-A319B6545884> /usr/lib/system/libsystem_configuration.dylib
        0x7fff97198000 -     0x7fff971a9ff7  libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
        0x7fff971aa000 -     0x7fff971b4ff7  com.apple.CrashReporterSupport (10.9 - 538) <B487466B-3AA1-3854-A808-A61F049FA794> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporter Support
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 1
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 976
        thread_create: 0
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=310.4M resident=144.3M(46%) swapped_out_or_unallocated=166.1M(54%)
    Writable regions: Total=87.6M written=24.0M(27%) resident=27.6M(31%) swapped_out=0K(0%) unallocated=60.0M(69%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    CG backing stores                  1928K
    CG raster data                        8K
    CG shared images                    172K
    Image IO                           1928K
    Kernel Alloc Once                     8K
    MALLOC                             65.7M
    MALLOC (admin)                       32K
    Memory Tag 242                       12K
    STACK GUARD                        56.0M
    Stack                              10.1M
    VM_ALLOCATE                        3460K
    __DATA                             27.1M
    __IMAGE                             528K
    __LINKEDIT                        109.4M
    __TEXT                            201.0M
    __UNICODE                           544K
    mapped file                        44.3M
    shared memory                         4K
    ===========                      =======
    TOTAL                             522.1M
    Model: MacBookPro7,1, BootROM MBP71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f7
    Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Hitachi HTS545025B9SA02, 250,06 GB
    Serial ATA Device: WDC WD7500BPKT-22PK4T0, 750,16 GB
    USB Device: Built-in iSight
    USB Device: Internal Memory Card Reader
    USB Device: BRCM2046 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: IR Receiver
    USB Device: Apple Internal Keyboard / Trackpad
    Thunderbolt Bus:

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