Apple TV won't play movie downloaded from iTunes

I have an Apple TV (1st gen) and recently I have downloaded a couple movies and tv show from itunes on my desktop.  I went to play them on my Apple TV and it load the movie and says "Your Apple TV is not authorized to play this".  I never had an issue before and it plays music just fine but not Movies and Shows. 
Also another issue recently my Apple TV is losing connection from iTunes.  I goto my iTunes and it shows the Apple TV but isn't streaming.  Some times if I get iTunes and restart it fixes the issue.  Other times I have to unplug my Apple TV and reboot it.  This usually happens any time I let my Apple TV sit idle for more than a few hours or so. 
Any Ideas?

I was told by someone to try and purchase something directly from my Apple TV and that will help authorize my Apple TV.  So I picked something that was free and it downloaded.
Then I went back to the Movie that would not work and it played just fine. 
So it seemed to work.  I will have to try it on other movies and TV shows later.

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