Apple tv won't play movies and there is no green light

The green light is not on, and the apple tv will not play a movie. I have reset and restored already to factory settings. Any ideas? When it says the movie is ready, we hit play, screen goes blank for 3 minutes, then apple tv restarts on it's own and goes to the apple tv recovery screen.

Oops----thinking of the light on the Airport!!! =-)
The status light is gray, so it is not setting off any "alarms", everything else is working, but when I go to watch a movie, rented or owned, it times out and resets itself. I ran a diagnostic and it said everything was working properly, I reset to factory settings and still had the same problem, and even reset the Airport to make sure it was not just the connection.
At a complete loss as to any other ideas to try to get her up and running again. No way am I going anywhere near an Apple Store with all the iPad hype that is out right now!!!!!!

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Hey plz help me out!! i am using macbook pro 10.5.8..... and was using photobooth...and then after some time i opened it and there was no green light on cam, and it displayed nothing! plz tell me how to fix it! i want to see my face again!!! plz help me

hey plz help me out!! i am using macbook pro 10.5.8..... and was using photobooth...and then after some time i opened it and there was no green light on cam, and it displayed nothing! plz tell me how to fix it! i want to see my face again!!! plz help me

iSight troubleshooting
http://support.apple.com/kb/HT2090

How come My Apple TV won't play movies I just Rented?

Every time I rent a movie on Apple TV it successfully purchases but when I go to play the movie (on the same day) it will allow me to start loading it, then in the middle of the proccess of loading it says 'erorr occurred - please try again later'. I've tried again later even the next day but the same thing... I would like to know if there is any solution? HELP PLEASE!!!!!
ALSO. I've tried to see if it was just a one time thing, so i bought a second movie and it still happened.
Darren68

Actually I had the same problem last week with my first rental through AppleTv. I ended up calling Apple, and it turns out my internet speed was too slow to allow the unit to "recognise" the "content" (make sense?). In other words, it was making the unit basically say "what? We can't do this, it will take too long (days and days apparently)" so in MY words: it threw out the content that I was trying to download.
They advised I either up my internet connection speed through my provider, or only try to download SD content.

ITunes on my Mac linked to Apple TV won't play movies on Mac

Every time I try to play a movie or a TV show the player on my mac shows Apple TV. I have never used airplay from my Mac, but I have home sharing on and I sometimes watch movies and shows from my Apple TV.
How to I change default on the mac to iTunes not Apple TV?

I found out that at the bottom of the iTunes window is an airplay icon, (the mouseover text reads "Choose which speakers to use.") and if you choose the multiple speakers choice from the menu that appears you can uncheck Apple TV and check This Computer. That will change the default.

Apple TV won't play movie downloaded from iTunes

I have an Apple TV (1st gen) and recently I have downloaded a couple movies and tv show from itunes on my desktop. I went to play them on my Apple TV and it load the movie and says "Your Apple TV is not authorized to play this". I never had an issue before and it plays music just fine but not Movies and Shows.
Also another issue recently my Apple TV is losing connection from iTunes. I goto my iTunes and it shows the Apple TV but isn't streaming. Some times if I get iTunes and restart it fixes the issue. Other times I have to unplug my Apple TV and reboot it. This usually happens any time I let my Apple TV sit idle for more than a few hours or so.
Any Ideas?

I was told by someone to try and purchase something directly from my Apple TV and that will help authorize my Apple TV. So I picked something that was free and it downloaded.
Then I went back to the Movie that would not work and it played just fine.
So it seemed to work. I will have to try it on other movies and TV shows later.

Apple TV won't play movie

I have the original Apple TV with a hard drive. Since I upgraded my computer to Yosemite I can no longer rent a movie with Apple TV. Tonight Apple TV asked for my Apple ID user name and password. Ok, I enter it. I then select a movie to rent. A dialog box comes up and says you have 30 days to watch it, etc. When I click on OK the screen just returns to the list of movies. It doesn't start a download like I've seen before. Nothing. So I turn off Apple TV and restart. Try again, same thing. I scroll over for a software update and it says it just checked, but doesn't offer an update. I assume I'm current.
I guess I'm at a loss as to what to do to get it to allow me to rent a movie.
Any and all suggestions welcome.

...do you get a message?

Quicktime 7.1.6 won't play movies and the player won't load

I "successfully" downloaded Quicktime 7.1.6 as a suggested upgrade. My last version of Quicktime was working fine before. I uninstalled 7.1.6 the first time because it didn't work and reinstalled it. Both times I installed it ("successfully" according to this site's troubleshooting page), it has not worked. When I click on a 3GPP Movie Importer Quicktime icon to play a movie nothing happens. I also can not load the Quicktime Player. When I click on that icon, nothing happens. I would be happy with the last version I had. Any suggestions would be most appreciated about how to get this version working or get the last version back on my computer. Thank you in advance.

Thanks. That did it. Hope the people using my screensaver get the same help before they give up and chuck it in the bin.

Upgrade to 10.8 cannot play movies and no movies in Photo Booth

Hi
I have been upgrading my iMac and now i cannot play .mov and there are no movies in photo booth.
Is there something I need to do to get this back?
Thanks

In the iTunes preferences have you tried the option under the Advanced tab to Change the location of your iTunes Media Folder location?
This might point you in the right direction
http://support.apple.com/kb/HT1449?viewlocale=en_US&locale=en_US
So on your external drive is all of your media in a folder called itunes or is it just music, movies etc. just in a bunch of folders that iTunes is not organizing?

Randomly Apple TV can't play Movies/Tv shows and music.

I've seen other people having problems with this issue but with all my searching, have not found an answer and thought I'd share my experience in case someone has a solution or suggestion.
Our cable modem service comes into an access pannel in the bedroom closet. It goes to the Linksys WRT54G router, then to a hub which sends out to all the rooms in our house. Our house is new and pre-wired for ethernet in each room. It comes in the office, goes into another hub and then to the Mac Mini I have and to a NAS Lacie storage drive where all my movies, music and photos are at. We stream everything and only synk photos on the Apple TV.
Over the last couple of days, the Apple TV can't play movies or music for some reason. The errors I get with Movies/TV is "The selected video cannot be played." The format was not recognized. With music the message is "Apple TV cannot play the current song." I know all the movies and music work because a day before I just played I AM LEGEND and it worked perfectly.
I've got a couple of theories and wanted to float them by everyone. I use a Harmony 880 remote and when I select Apple TV, it turns on the ATV and then sets the inputs on the other items. When I'm done and select watch TV, it turns ATV off. Should the ATV stay on all the time? Could this be causing the problem?
I've restarted the ATV, the Mac Mini, the hubs, the cable modem, the router. Nothing brings it back. But if it sits for a while, a couple hours or so, then it's back. However, it just stops playing for no reason and the next day it might not work again.
I'm running iTunes 7.6.2 and I checked the ATV and iTunes and both say they are up to date on their software.
I could really use some help here. The frustrating part is the kids want to watch one of their movies for the 700th time and it won't play many time.
Thanks everyone.
John
I use a Harmony 880 (I believe) remote.

Oops----thinking of the light on the Airport!!! =-)
The status light is gray, so it is not setting off any "alarms", everything else is working, but when I go to watch a movie, rented or owned, it times out and resets itself. I ran a diagnostic and it said everything was working properly, I reset to factory settings and still had the same problem, and even reset the Airport to make sure it was not just the connection.
At a complete loss as to any other ideas to try to get her up and running again. No way am I going anywhere near an Apple Store with all the iPad hype that is out right now!!!!!!

MacBook Pro won't play .mov or .wmv files.

Since "upgrading" to Lion my MacBook Pro won't play .mov or .wmv files, all I get is a black screen and the audio. It's so frustrating!!
I've read many other posts all along the same lines and wherever possible I've tried to follow the advice which has been given but nothing works.    I've updated all the drivers I can and I've even reinstalled Lion, nothing makes a difference.
I'm not really looking for any more advice, all I want is someone from Apple to read these posts, realise there is problem and get working on a fix or update.
I had no problems when running Snow Leopard and it would seem, looking at everyone else's problems, that the common issue is Lion.   Seriously, this is one area where Lion is a backwards step.   It should just work (like most things from Apple), but it doesn't.
Personally I believe there is a problem with Lion but from what I've found out from speaking to friends with other Apple kit, this might be a random issue only affecting some people as some have said they've had no problems while others have had the same issues as me.    One guy reinstalled Lion and it resolved the issue for him, I've not been as lucky.
As I say, I'm not really looking for more advice, simply some sort of update from Apple to fix it.   PLEASE!!!

I'm not really looking for any more advice, all I want is someone from Apple to read these posts, realise there is problem and get working on a fix or update... As I say, I'm not really looking for more advice, simply some sort of update from Apple to fix it.   PLEASE!!!
This is a peer-to-peer user forum. Perhaps you would see more action if you and others would file a formal "Bug" report with Apple QuickTime technical people rather than repeatedly reporting a possible problematic problem which may or may not affect others on a random basis. QUICKTIME PRODUCT FEEDBACK
Since you aren't seeking further advice here is what I have observed. Not being a regular WMV file user, I had to create my own sample file to test—a WMV 9 file containing WMV3 compressed video and WMA2 compressed audio. Since I normally use QT 7 as my primary media player, I also stored the WMV data in its partially decompressed form in an MOV file container to avoid pre-playback delays in "classic" player routines and also provide a secondary playback test of MOV wrapped content. These files play as follows using the Flip4Mac component/player support and uncoded URL uploads:
QT 7.6.6 "Open File" - both files play correctly.
QT 7.6.6 "Open URL" - both files play correctly.
QT X.1 "Open File" - WMV file plays correctly. MOV file plays video without audio.
QT X.1 "Open Location" - WMV file appears to open but plays with "black" screen and no audio. MOV file plays video without audio.
VLC "Open File" - WMV plays correctly. MOV file doesn't open,
VLC "Open URL" - WMV file plays correctly. MOV file appears to open but nothing plays.
MPEG Streamclip "Open File" - both files play correctly.
MPEG Streamclip "Open URL" - both files play correctly.
GarageBand - WMV file will not import but MOV file does.
iTunes - WMV file will not import. MOV file container is accepted but as soon as iTuness sees the compression formats, it aborts import.
Safari - WMV file URL auto-downloads and playes in the QT X.1 Player. The MOV file URL opens and plays in Safari.
As you can see from these results the files do play but are subject to many different constrints based on old/new video technology support, independent QT subsets and/or container trapping constraints. In short, individual user results will depend on presence/absence of component support, actual compression formats, file container, application being used, and how the application is being used. Unfortunately, most users here can't or won't provide the prerequisite information or a sample file for independent examination. This makes it next to impossible to give advice in these matters or categorize the specific nature of the problem.
SAMPLE WMV FILE
SAMPLE MOV FILE

IMac 2008 OS10.9.1 external dvd won't play movie DVD's

iMac 2008 OS10.9.1 external dvd won't play movie DVD's. Other DVD/CD's are recognized.
My internal DVD/CD p-layer/burner stopped working 3 years ago like many other iMacs did.
Any help would be greatly appreciated. This is all red because I am ******!

I have discovered, no thanks to Samsung techs, what the problem is, and it might be revealing for others, as well. It seems that DVD Player, which is the app Apple provides in OS x for (naturally) playing videos, doesn't work with external drives if the computer has an internal drive – even when, as in my case, the internal drive is dead.
I have learned, however, of the existence of a couple of alternative, free applications that run video and audio disks with external optical drives, and one of them, at least (VLC), seems to be widely acclaimed. Does anyone know whether bypassing DVD Player could be a bad idea? There were some gripes from one or two reviewers about awkwardness with playing audio DVDs with iTunes, but I'm not sure what they meant when they said that you have to click on individual items in a selection. Would that mean, for example, having to click on each movement of a Mozart trio? That I couldn't play an entire album's contents of another kind of music without clicking on each song?
Getting the internal optical drive replaced would be prohibitive, even if the parts could be obtained, so I guess I'm stuck trying to deal with the external drive I have and finding the best replacement for DVD Player that I can find. The interesting thing is that the drive works beautifully with a MacBook Air I tried it with, so I guess that is because the Air doesn't have an internal drive?
Wouldn't you think that Samsung techs would know all this? The one I spoke to told me to make sure that my system preference for CDs and DVDs was set to open automatically with DVD Player and sent me all kinds of FAQs, plus a way to get an RMA number for a return. Not a word about difficulties with Macs having an existing internal drive. And all after spending a very long time talking with me about what was going on, what the error message was, and so on. I guess the message hasn't gotten to them.
I hope this information will be helpful to someone.

Apple TV won't play TV shows that are fully downloaded in my library.

Hi,
My Apple TV won't play TV shows that are fully downloaded in my library. It says it will take 6 hours to load a 50 minute episode. It suggests to change the picture resolution, yet this till says it will take hours to uplaod. Is anyone else having this problem, and how do I fix it? I only bought the thing last week, and really feel ripped off. Thanks in advance.

Raul Zero wrote:
Well, if the size of my iPhoto library is the problem, I would have hoped that Apple would have mentioned that when we were on the phone for two hours. But yes, that is a possibility. I have about 260 events containing about 26,000 photos.
I agree, they should now what kind of limitations might apply.
Again, the issue may not be iPhoto per se, but something in iTunes or the interface between the two that just struggles above a certain number of files.
I was able to view photos before I upgraded my apple TV to v3 software but it was not reliable. Sometimes it worked, sometimes not. And it was always slow.
There were occasional posts about people with slow performance on AppleTV who had huge music libraries - not in terms of storage size, just overall numbers of songs/albums etc.
AppleTV is not a particularly high spec device compared to any modern computer so long lists of music files or photos/events might overload it. Trouble is here, itunes is just flat refusing to recognise your photos to even attempt to stream them.

My ipod nano 5th gen is still making the clicking noise but won't play music and the screen is black what's wrong?!my ipod nano 5th gen is still making the clicking noise but won't play music and the screen is black what's wrong?!

my ipod nano 5th gen is still making the clicking noise but won't play music and the screen is black what's wrong?!

Downloading past purchases from the App Store, iBookstore, and iTunes Storehttp://support.apple.com/kb/HT2519
Message was edited by: michael08081

My purchased TV shows are on Apple TV, but my purchased Movies and Music is not, what gives?

My purchased TV shows are visible on Apple TV, but my purchased Movies and Music are not, what gives?
From Apple TV menu, I used to click on "Computer" and choose my laptop and I could watch TV, Movies, Photos, Music, whatever....
but now the "Computer" button incorrectly tells me that Home Sharing is turned off (which it isn't) and I can't find my purchased movies anywhere. Plus, it appears that I can't listen to music without iTunes Match which costs $25 a year... any advice out there?

I don't believe Apple is currently listing purchased movie content, like they do with TV episodes because of licensing restrictions. Big Movies views that as a streaming service, and not purchased content, so it is licensed differently.
As to your Home Sharing, there has been no change there. You can still Home Share your videos, photos, music from your computer that has Home Sharing turned on. Keep in mind iTunes needs to be running on that computer at the same time.
Also, one in awhile my computer is on, but it does not show under Home Sharing on Apple TV. When this happens, I do a hard boot (unplug from power and plug back in) of the Apple TV, and also restart my computer. Something happens once in awhile that it loses that connection. I haven't troubleshooted more than just doing a reboot. Obviously there is a root cause, but it doesn't happen to me enough to worry about tracking it down.

HT4108 Can I connect my external apple DVD player to play movies on my ipad 3?

Can I connect my external apple DVD player to play movies on my ipad 3?

I am afraid you cannot connect the external DVD player to the iPad. It won't work.

Apple tv won't play movies and there is no green light

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