Apple TV won't play my downloaded movie

I just got an Apple TV 3 a couple weeks ago, have already successfully downloaded one movie and watched it with no problems.  I downloaded another (Hunger Games) movie this week and when I turned my Apple TV on to watch it, it said "Hunger Games is now ready to watch, click to play" however when I click to play it says it will be ready to play in 28 hours or so.  The movie is completely downloaded so I am not sure why it won't play.  I have tried resetting my Apple TV and unplugging it and the router.  Puchased all movies through iTunes.  Please let me know if you have any suggestions! Thank you!

Use Google’s Public DNS Server To Fix Apple TV Streaming Problems
1. Navigate to Settings >> General >> Network and select Configure TCP/IP.
2. Select “Manually” next to Configure IP.
3. Dont change the IP address or the Subnet Mask and Router Address. Just click "Done".
4. Set the DNS Address screen with the following: 008.008.008.008 and click “Done.”
You should now be able to stream more smoothly on your Apple TV.
If this works for you, please buy a cup of coffee for a complete stranger or some other selfless, random act of kindness.

Similar Messages

  • 1stGen Apple TV Won't Play Newly Purchased Movies

    I have a 1stGen Apple TV and just purchased 2 movies on my computer via the iTunes Store. When I try to play them on my 1stGen Apple TV It shows the movies on my "Shared Movies" Menue, but won't play the content. On the main menue it shows them at being 0sec long. I can navigate through the movie content menues, but can not play any of the content. All other movies work just fine, just these newly purchased ones....I have tried everything and nothing works.

    You might try copying the HD movies to your desktop, then deleting the listing and original from iTunes, iTunes should then let you re-download an SD version for the Apple TV 1. You can then re-import the HD version from your desktop.

  • 1st Gen Apple TV won't play iTunes purchased movie

    I purchased a movie (not HD) on iTunes and cannot play it on my 1st gen Apple TV.  My older movies are still there to be viewed.  Any thoughts?

    Does it appear in the movie list on the AppleTV1 but won't play?  Does it give an error?
    Try purchasing something on AppleTV1 direct - check in iTunes you may find a free episode of a TV Show or similar.  I had an issue last year with new content until I purchased something else on AppleTV - i assumed it was some kind of authorisation getting updated.
    AC

  • Apple tv won't play my purchased movies or t.v. shows

    I can buy movies and T.V. shows but when I press play it says it will be ready to play in 5-6-7 hours,even 16 hours!! next day it says the same thing and it does not play.. any suggestions? thnx

    You might try restarting the Apple TV by removing ALL the cables for 30 seconds.

  • Apple TV won't play my GoPro movies

    My Apple TV seems to be okay until I try to access some movies I took while on vacation with my GoPro camera.  It keeps coming up with the error message An unknown error occurred (-12911)" and says it can't load it from it's current location.  Then I try it again and it doesn't recognise my Apple TV...  Any assistance would be appreciated.

    What format is the video file in?
    Supported Video Formats
    H.264 video up to 1080p, 30 frames per second, High or Main Profile level 4.0 or lower, Baseline profile level 3.0 or lower with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
    MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
    Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format

  • Apple TV won't play TV shows that are fully downloaded in my library.

    Hi,
    My Apple TV won't play TV shows that are fully downloaded in my library.  It says it will take 6 hours to load a 50 minute episode.  It suggests to change the picture resolution, yet this till says it will take hours to uplaod.  Is anyone else having this problem, and how do I fix it?  I only bought the thing last week, and really feel ripped off.  Thanks in advance.

    Raul Zero wrote:
    Well, if the size of my iPhoto library is the problem, I would have hoped that Apple would have mentioned that when we were on the phone for two hours. But yes, that is a possibility. I have about 260 events containing about 26,000 photos.
    I agree, they should now what kind of limitations might apply.
    Again, the issue may not be iPhoto per se, but something in iTunes or the interface between the two that just struggles above a certain number of files.
    I was able to view photos before I upgraded my apple TV to v3 software but it was not reliable. Sometimes it worked, sometimes not. And it was always slow.
    There were occasional posts about people with slow performance on AppleTV who had huge music libraries - not in terms of storage size, just overall numbers of songs/albums etc.
    AppleTV is not a particularly high spec device compared to any modern computer so long lists of music files or photos/events might overload it. Trouble is here, itunes is just flat refusing to recognise your photos to even attempt to stream them.

  • Apple TV v1 woes- no control and won't play computer rented movies

    I've got two possibly separate issues going on with my Apple TV v1.
    1st issue- In Itunes, when my Apple TV is selected, I have no controls for changing settings, syncing. It has been this way since v2 was introduced and the ahem updates hit.
    2nd issue- While I am able to play purchased downloaded movies and TV through streaming on my v1 Apple TV, my rented movies don't show up at all.
    I would appreciate any help- most of all from Apple. I'd like to believe that Apple hasn't thrown the purchasers of Apple TV1 out to the dogs and that they would support both products with their updates.

    I would guess this is a restriction of your internet service in the UAE - A lot of middle eastern countries are restricted. Get yourself a router that support VPN, purchase a subscription to StrongVPN and then you will appear to be in the UK.
    Hope that helps
    Paul

  • Does anyone know if the Apple HDMI adaptor can play iTunes purchased movies with the latest IOS

    Does anyone know if the Apple HDMI adaptor can play iTunes purchased movies with the latest IOS. I only want to play my downloaded movie on a TV where there is no internet for Apple to unlock it and play via my AppleTV. The reviews I am reading are very mixed !

    Does anyone know if the Apple HDMI adaptor can play iTunes purchased movies with the latest IOS. I only want to play my downloaded movie on a TV where there is no internet for Apple to unlock it and play via my AppleTV. The reviews I am reading are very mixed !

  • HT204370 How do I authorize my computer (Dell Inspiron) to play and download movies?

    How do I authorize my Dell Inspiron to play and download movies and songs?

    Press the Alt and S keys and choose Authorize Computer.
    (75832)

  • My Ipad 1 won't play Cars2 HD movie how do I fix?

    my Ipad 1 won't play Cars2 HD movie how do I fix?

    Hi
    To get my Audio working I do
    • only use .aiff 44.1kHz or 48kHz
    • .mp3, .wma etc - all I convert to .aiff first
    • from iTune - I do - Collect needed audio into a new PlayList - Then I burn this as an Audio-CD (not .mp3 - only .aiff) - then I use the files from this Audio-CD in my movie projects
    And by doing like this - I have very few Audio problems.
    Yours Bengt W

  • Apple tv is not playing a certain movie on my shared library library, know why?

    apple tv is not playing a certain movie on my shared library library, know why?

    Dear friends,
    Thank you for responding to my problem so promptly. Frankly, I did not expect to hear from people so soon! The fact is that as soon as I posted the question, I was shown a number of similar queries and managed to find the answer. I have to say it's not intuitive! I have an apple TV original version. Apparently I had the ATV on streaming and not syncing. Streaming does not allow you to stream a rental from your computer whereas you can sync and transfer the rental from the computer!
    Thanks again.
    Colin

  • Rented movie via iMac, moved to Apple TV, won't play, just says Authorizing

    I tried to rent a movie from iTunes Store via my Apple TV earlier this evening, as I've done several times previously. But the screen just said Authorizing with the spinning gear. The movie never downloaded.
    Instead I downloaded it to my iMac and moved it to my Apple TV--the first time I've tried to rent a movie via my computer. I selected the movie on Apple TV, however, but it won't play. Again, it says Authorizing with the spinning gear.
    I verified that the AppleTV is connected to my network and the Internet and I re-entered my iTunes Store information. But it still doesn't work.
    Any suggestions?
    Thanks

    On going problems with apple's server all of today. All I recommend is you just try again tomorrow and it should work. I know i''d frustrating with it being a movie and evrything but I don't think there is much else you can do.

  • Cannot play any downloaded movies on Apple TV

    I have a downloaded movie in my iTunes library, and Home Sharing is enabled both on my Apple TV and on my iTunes. The same thing always happens when I try to play the movie. The play bar will appear, showing the correct time, but the spiral loading icon will keep spinning forever while never loading the movie. The exact same thing happens when I try to airplay a video I shot on my iPhone.
    I never get this problem when airplaying YouTube, HBO Go, or Netflix. What is causing this problem with local videos, and how do I fix it?

    1. Do you have by any chance your iTunes Library stored on an external drive?
    2. Does Apple TV plays your movie after you have once restarted your iTunes?
    As of today my only option is after a fresh download to restart iTunes and it works again.
    Currently investigation and once found out I will post it here.
    It is really anoying.
    I found that article http://support.apple.com/kb/TS2972
    it seems Apple is aware of this connectivity issues and offers what I am doin anyway. When it comes to connection problem restart everything (seems that is a more easy solution for them instead of fixing it)

  • .mov from iPhone won't play when downloaded using mail

    And when my daughter sends me movies from her iPhone. Some play, some don't when downloaded using Apple Mail. They all play when downloaded using Gmail. They all play within the mail App on my iPad.
    When viewing the information on these files in Finder, the difference seems to be that in the ones that do play, a codec appears likeTin the image:

    Scuba Steve,
    Sorry, I did click on varkgirl's link instead of yours at first. But clicking on your link, I think I know what you problem is. I think that you problem is that the footer on your page is obscuring the movie controller bar and not letting you click on it. I've been trying to tell people on this forum off and on to pay attention to the values in the Inspector Page tab. What you need to do first is to go under the View menu and select "Show Layout" so you can see what is happening. Now go to the Inspector and click on the Page tab. You will see a set of values that define your page dimensions. What you need to do is to adjust the value for Content Height so that it actually encompasses all of your page content. The space for page content actually dynamically resizes things as you drag them down the page, but this value never changes from the default. It has always been my feeling that this leads to problems in the rendering of pages (depending on browser) because it gives the browser some leeway in how it renders the footer-to-body transition. This can lead to shifting of images up the page or something like you have, which is inadvertant obscuring of elements by the footer element.
    So adjust the Content Height to something like 1100. You should see the footer bar in the layout move down. Now fine adjust it so that it is closer to the bottom of your QT movie without obscuring the controller bar. Now republish. I think that you will see that you controller bar now works. BTW. Double clicking on the movie frame will always work as play/pause, too, as you have found.
    Let me know if this solves your problem.

  • I rented a movie on Apple TV and it started to load then froze, now I get one of two errors "error loading content" or "movie will be ready to watch in 1 minute"... after trying repeatedly ,it still won't play. The movie rental is going to expire.

    i've tried this repeatedly for the past 6 hours. Rebooted, etc. I can stream movies from netflix and hulu but the movie i rented won't play. The timer is ticking becuase it started then froze but now it won't load.

    force quit app.  double click home button and slide app up and off page
    Peace, Clyde

Maybe you are looking for